F 0550
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or
her rights.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review, the facility failed to ensure one (1) of two (2) sampled residents
(Resident 1) privacy was protected while Resident 1 was using the restroom/bathroom on 2/28/2025 in
accordance with the facility's policy titled, Resident Rights.
This deficient practice violated Resident 1's rights to privacy and has the potential to have negative
psychosocial (the combined influence of thoughts, feelings, behaviors, relationships and environment on a
person's wellbeing and how they function) outcomes to the resident.
Findings:
During a review of Resident 1's admission Record, the admission Record indicated the resident was
admitted to the facility on [DATE] with diagnoses of schizoaffective disorder (a mental illness that can affect
thoughts, mood, and behavior) bipolar type (mood swings that range from the lows of depression to
elevated periods of emotional highs).
During a review of Resident 1's Minimum Data Set (MDS- a resident assessment tool), dated 2/10/2025,
the MDS indicated Resident 1 had moderate cognitive (mental action or process of acquiring knowledge
and understanding) skills for daily decision making. The MDS also indicated Resident 1 required
substantial/ maximal assistance (helper does more than half the effort) with oral, toileting, and personal
hygiene, shower, upper and lower body dressing and putting on/taking off footwear. The MDS further
indicated Resident 1 required supervision (helper provides cues) with eating.
During a review of Resident 1's progress notes dated 2/28/2025 at 2:42 PM, the progress notes indicated
the Social Worker (SW) was informed by Resident 1 that Resident 2 went into the restroom and asked
Resident 1 to get out because Resident 2 is going to take a shower.
During a review of Resident 2's admission Record, the admission Record indicated the resident was initially
admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses of paranoid schizophrenia (a
mental illness that is characterized by disturbances in thought) and major depressive disorder (a mood
disorder that causes a persistent feeling of sadness and loss of interest).
During a review of Resident 2's MDS, dated [DATE], the MDS indicated Resident 2 had moderate cognitive
skills for daily decision making. The MDS also indicated Resident 2 required setup assistance (helper sets
up or cleans up; resident completes activity) with toileting and personal hygiene, shower, and lower body
dressing and was independent (resident completes the activity by himself with no assistance from a helper)
with eating, oral hygiene, upper body dressing and putting on/taking off
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
555825
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555825
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/14/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
San Marino Healthcare Center
6812 N. Oak Avenue
San Gabriel, CA 91775
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0550
footwear.
Level of Harm - Minimal harm
or potential for actual harm
During a concurrent observation and interview on 3/14/2025 at 12:08 PM, the facility had a common
restroom/bathroom (used for male and female) next to Resident 1's room. The restroom/ bathroom's
doorknob did not have a lock/unlock feature and did not have a signage to indicate the restroom/bathroom
was in use. Resident 1 stated the way the bathroom was set up there was no way an individual would know
that someone was inside using it. Resident 1 also stated she felt her privacy was violated on 2/28/2025
when Resident 2 entered the restroom asking her to get out.
Residents Affected - Few
During an interview on 3/14/2025 at 12:58 PM, Certified Nursing Assistant 1 (CNA 1) stated residents had
the right to have privacy and dignity whether they are alert or not. CNA 1 also stated the sense of dignity is
important for these residents and they would not want to be seen while using the restroom. CNA 1 further
stated Resident 1 wanted privacy and dignity and should be respected.
During an interview on 3/14/2025 at 1:30 PM, Licensed Vocational Nurse 1 (LVN 1) stated Resident 1 had
the right to have privacy and dignity. LVN 1 also stated Resident 1's privacy was violated when Resident 2
entered the restroom while Resident 1 was using the restroom on 2/28/2025. LVN 1 further stated the
facility had to ensure there are signages outside the bathrooms that indicated it is being used in that way
other resident would know whether they can use the restroom/ bathroom or not.
During an interview on 3/14/2025 at 2:53 PM, the Director of Nursing (DON) stated the facility should
always protect their residents' rights for dignity and privacy.
During a review of the facility's policy and procedure titled, Quality of Life - Dignity, revised, February 2020,
indicated, each resident shall be cared for in a manner that promotes and enhances his or her sense of
well-being, level of satisfaction with life, feeling of self-worth and self-esteem. The policy also indicated that
the staff shall promote, maintain and protect resident privacy, including bodily privacy during assistance
with personal care .
During a review of the facility's policy and procedure titled, Resident Rights, revised, February 2021,
indicated that Federal and state laws guarantee certain basic rights to all residents of the facility. The policy
also indicated that these rights include the residents' rights to privacy.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555825
If continuation sheet
Page 2 of 2