F 0695
Provide safe and appropriate respiratory care for a resident when needed.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observations, interviews, and records reviews, the facility failed to ensure one of three sampled residents
(Resident 1), who had a diagnoses of shortness of breath (SOB), was administered oxygen (O2) via nasal
cannula (device used to deliver supplemental oxygen), as ordered by the physician when Resident 1 initially
verbalized feeling unwell and having SOB with wheezing (a high-pitched, whistling sound heard during
breathing, often indicating a narrowing or obstruction in the airways heard) on 5/06/25 at approximately 8
AM.
Residents Affected - Few
This deficient practice resulted in Resident 1 not receiving O2 from 8 AM to 4:30 PM, a total of 8.5 hours,
and Resident 1 stating she was panicking and struggling to breath, and leading to Resident 1 being
transferred to the general acute care hospital (GACH) for respiratory distress.
Findings:
A review of Resident 1 ' s admission Record indicated the resident was originally admitted on [DATE] with
diagnoses that included, hypertensive heart disease with heart failure (a condition where the heart is
damaged due to prolonged high blood pressure [(hypertension]), SOB and history of Pulmonary
embolism(a blood clot stuck in one of the blood vessels in the lungs).
A review of Resident 1 ' s Minimum Data Set (MDS- a resident assessment tool) dated 05/20/2025
indicated the resident was alert and oriented, could make decisions, understood information, and
communicated clearly. The MDS indicated Resident 1 required maximal assistance, meaning helper must
lift or hold limbs and trunk and provide more than half the effort for showering, dressing and toileting.
A Review of Resident 1 ' s active Physician ' s orders, ordered on 12/29/2024, indicated to administer
oxygen therapy as needed (PRN) at 2 liters (L- a unit of measurement) a minute for shortness of breath
and wheezing and may titrate to 3-4 L per minute.
A review of Resident 1 ' s Care Plan for Risk for Cardiac Distress manifested by SOB, revised 2/6/25,
indicated interventions to monitor for headache and shortness of breath and to notify the medical doctor
(MD) promptly.
A review of Resident 1 ' s Vitals Summary dated 05/06/2025, indicated the following vital signs at:
a. 1:06 AM – heart rate (HR): 77 beats per minute (bpm) , blood pressure (BP): 121/65, respiration
rate (RR): 18, temperature (T): temp 98 Fahrenheit (F, a scale for temperature), and O2 sat (the normal O2
sat should be between 96% to 99%): 96% on room air (RA)
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 4
Event ID:
555839
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555839
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/30/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Dreier's Nursing Care Center
1400 West Glenoaks Blvd
Glendale, CA 91201
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0695
b. 10:42 AM – HR: 104, BP 141/89, RR: 22, T: 98.1 F, and O2 sat: 91% on RA.
Level of Harm - Minimal harm
or potential for actual harm
c. 10:54AM – HR: 97, BP: 134/82, RR: 20, T: 98.1F, O2 sat: 95% on RA.
d. 16:30 PM – HR: 118 BP: 132/87, RR: 24, T:102 F, O2 sat: 97% Via nasal Cannula
Residents Affected - Few
A Review of Resident 1 ' s Situation, Background, Action, Response (SBAR) Communication Form dated
05/06/2025 at 10 AM, indicated Resident 1 was complaining SOB and a headache. The SBAR indicated to
refer Resident 1 to psychiatric Medical Doctor (MD) for possible anxiety and to transfer via 911 for any
emergent changes.
A Review of Resident 1 ' s Situation, Background, Action, Response (SBAR) Communication Form dated
05/06/2025, indicated Resident 1 was complaining of SOB and a headache. The SBAR indicated to refer
Resident 1 to psychiatric Medical Doctor (MD) for possible anxiety and to transfer via 911 for any emergent
changes. The SBAR indicated that Resident 1 ' s O2 sat was 88% on room air and that 15 L of oxygen was
administered via non-rebreather mask (a medical device used to deliver a high concentration of oxygen to a
patient in emergency situations) and Resident 1 ' s O2 went up to 97%. The SBAR indicated the MD was
notified at 4:30 PM.
A review of Resident 1 ' s Physician ' s Order, dated 5/6/25 at 5:46 PM indicated to transfer Resident 1 to
the GACH for shortness of breath via 911.
A review of Resident 1 ' s Nursing Progress Notes dated 05/06/2025 at 11:41 AM, indicated Resident 1
complained of shortness of breath and a headache. The Note indicated when Registered Nurse (RN) 1
assessed Resident 1, Resident 1 was alert and oriented without shortness of breath and no wheezing
present. The Note indicated the physician was informed.
A review of Resident 1 ' s Nursing Progress Notes dated 5/06/25 at 3:42 PM indicated Resident 1 was alert
and that after Resident 1 showered, Resident 1 of SOB and a headache. The Note indicated the MD was
notified and new orders were pending.
A review of Resident 1 ' s Nursing Progress Notes dated 05/06/2025 at 4:35 PM, indicated Resident 1 was
still complaining of shortness of breath again, breathing was labored with bilateral wheezing upon lung
auscultation (listening to the internal sounds of the body, usually using a stethoscope [a medical instrument
for detecting sounds produced in the body that are conveyed to the ears of the listener through rubber
tubing connected with a piece placed upon the area to be examined]). The Note indicated Resident 1
verbalized, I ' m short of breath, and the documented O2 sat (indicated a range from 88% - 90% and
temperature of 102 F. The Note indicated that oxygen was administered, but Resident continued to
experience SOB and was observed using accessory muscles (the contraction of muscles other than the
diaphragm during inspiration) to breath. The Note indicated MD was notified, and 911 was called for
emergency.
A review of Resident 1 ' s Nursing progress notes dated 05/06/2025 at 4:40 PM, indicated 911 came to the
facility to transport resident to the GACH.
A Review of Resident 1 ' s GeneralAcute Care Hospital (GACH)Records dated 5/12/2025, indicated
Resident 1 was admitted to the GACH on 5/6/25 with a chief complaint of SOB. Resident 1 ' s oxygen
saturation (O2 sat, a measurement of the percentage of hemoglobin in the blood that is carrying oxygen)
was 95 % on three (3) liters (L- a unit of measurement) via nasal cannula (NC- a device that gives
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555839
If continuation sheet
Page 2 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555839
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/30/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Dreier's Nursing Care Center
1400 West Glenoaks Blvd
Glendale, CA 91201
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0695
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
you additional oxygen [supplemental oxygen or oxygen therapy] through your nose). The Records indicated
Resident 1 ' s chest x ray (a medical imaging technique that uses a small amount of ionizing radiation to
create images of the body's internal structures) results indicated Resident 1 had edema (swelling) and
infection.
During an interview on 5/28/2025 at 3:45PM, with Resident 1, Resident 1 stated not feeling well on
5/6/25and was experiencing shortness of breath. Resident 1 stated RN 1 did not administer oxygen even
after Resident 1 verbalized having SOB. Resident 1 stated around 3 PM on 5/6/25, Resident 1 began to
panic because she was struggling to breath. Resident 1 stated certified nurse assistant (CNA)1 brought in
LVN 1 to Resident 1 ' s room and administered oxygen to Resident 1, and 911 was called.
During an interview on 5/30/2025 at 7:45 AM, with family member (FM) 1, FM 1 stated that Resident 1
verbalized difficulties breathing on 5/6/25 around 10 AM to FM 1. FM 1 stated Resident 1 stated having
trouble breathing and that facility staff were not administering O2 to Resident 1. FM 1 stated Resident 1
called FM 1 again around 3 PM that same day, and Resident 1 stated she was still in distress, and O2 was
still not administered to Resident 1. FM 1 stated that during the call, FM 1 was placed on speakerphone
and stated for someone to help Resident 1. FM 1 stated it was not long after that FM 1 received a call from
the facility that Resident 1 was transferred to the GACH.
During an interview on 05/30/2025 at 10:13 AM with CNA 1, CNA 1 stated being assigned to care for
Resident 1 on 5/6/25 during the day shift (7 AM to 3 PM). CNA 1 stated on the morning of 5/6/25, Resident
1 stated not feeling well. CNA 1 stated LVN 1 was notified and assessed Resident 1. CNA 1 stated
Resident 1 verbalized not feeling well and being SOB throughout CNA 1 ' s shift.
During an interview on 5/30/25 at 12:10 PM with the Director of Nursing (DON), the DON stated on 5/6/25
around 4:40 PM, Resident 1 was transferred to the GACH due to respiratory distress. The DON stated on
5/5/25, Resident 1 ' s vital signs were monitored and appeared stable, and that Resident 1 did not require
interventions, such as O2 administration or transfer to the GACH. The DON stated Resident 1 ' s O2 sat at
10:42 AM was 91% and O2 was not administered, and at 10:54 AM, when LVN 1 rechecked Resident 1 ' s
O2 sat, it was 95%. The DON stated it was not until approximately 4:35 PM that Resident 1 complained of
SOB and 911 was called. The DON stated Resident 1 had PRN order for O2 via NC, however, licensed
nurses (LN) had not been administered the O2 to Resident 1 upon her initial complaints on 5/06/25 at 8 AM
of having SOB and a headache.
During an interview on 05/30/2025 at 12:46 PM with LVN 1, LVN 1 stated on 5/6/25 at around 8 AM or 9
AM, CNA 1 notified LVN 1 that Resident 1 was experiencing SOB. LVN 1 reported that he went to assess
the resident and obtained Resident 1 ' s O2 sat. LVN 1 stated Resident 1 ' s O2 sat was low and LVN 1
reported to RN 1 immediately. LVN 1 statedRN 1 came and assessed Resident 1 and confirmed that her
oxygen saturation was low, and that wheezing was heard in one of the resident ' s lungs. LVN 1 stated no
O2 was administered to Resident 1. LVN 1 stated Resident 1 complained about SOB through the shift, and
that LVN 1 should have administered Resident 1 ' s O2 via NC as needed.
During an interview on 5/30/2025 at 1:44 PM with RN 1, RN 1 stated LVN 1 reported to RN 1 that Resident
1 had SOB after a shower on 5/05/2025 and that Resident 1 was anxious, and wheezing could be heard.
RN 1 stated the MD was notified and orders for a psychologist consult was ordered. RN 1 stated not being
informed of Resident 1 continuing to have SOB. RN 1 stated no O2 via NC was administered to Resident 1
upon RN 1 ' s initial assessment since Resident 1 was stable.
During an interview on 5/30/2025 at 3 PM with RN 2, RN 2 stated Resident 1 experienced SOB on
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555839
If continuation sheet
Page 3 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555839
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/30/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Dreier's Nursing Care Center
1400 West Glenoaks Blvd
Glendale, CA 91201
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0695
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
5/6/25 and that the MD had been notified. RN 2 stated upon further assessment, Resident 1 continued to
complain of SOB and wheezing was heard. RN2 stated that the resident also had a fever at that time. RN 2
stated O2 was administered using a non-rebreather mask and 911 was called at around 4 PM.
A review of the facility ' s policy and procedures (P&P) titled, Oxygen Administration, dated 2010, indicated
the purpose of the policy is to provide guidelines for the safe administration of oxygen. Indicating staff
should assess the resident for clinical indications, including signs and symptoms of hypoxia. These may
include rapid breathing, increased pulse rate, restlessness, and confusion. The policy further states that a
physician ' s order must be verified prior to initiating oxygen therapy and care plan should be in place to
identify and monitor the resident s needs related to oxygen administration.
Event ID:
Facility ID:
555839
If continuation sheet
Page 4 of 4