F 0761
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted
professional principles; and all drugs and biologicals must be stored in locked compartments, separately
locked, compartments for controlled drugs.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure one opened multi-dose eye medication
was dated with an open and discard date, to make sure it was not used beyond the discard date. The
deficient practice had the potential for unsafe and ineffective use of medication being used past the
expiration date.
Finding:
During an inspection of the medication cart on [DATE], at 9:54 a.m., with Licensed Vocational Nurse (LVN)
C, one opened lubricant eye drop bottle for Resident 19 was identified without an open date, LVN C stated,
the bottle was newly opened, and confirmed it should have been labeled with an open date upon opening.
During an interview with the Director of Nursing (DON) on [DATE], at 1:28 p.m., he stated for multi-dose
medications, the licensed nurses should have verify expiration date before opening and administering the
medication, and they should have label the bottle with an open date upon opening. The DON further stated
lubricant eye drops were good for 60 days after opening.
A review of facility's policy and procedure (P&P), titled Medication Administration - General Guidelines,
dated 01/2021, indicated, Certain products or package types such as multi-dose vials and ophthalmic drops
have specified shortened end-of-use dating, once opened, to ensure medication purity and potency. When
date open expiration dating was not available from the manufacturer, the following may be considered in
determining facility policy: Position statements from American Society of Ophthalmic Registered Nurses
and American Society of Cataract & Refractive Surgery (ASCRS) state that the multi-use eye drops and
ointments should have been disposed of 28 days after initial use. [ .] All other ophthalmic drops are to be
considered expired after 60 days from the date opened.
A review of facility's P&P, titled Medication and Medication Labels, dated 2007, indicated the Multi-dose
vials should have labeled to assure product integrity, and considering the manufacturer's specifications.
(Example: Modified expiration dates upon opening the multi-dose vial).
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 6
Event ID:
555841
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555841
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/05/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Baywood Post Acute
238 Virginia Avenue
Campbell, CA 95008
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve
food in accordance with professional standards.
Based on observation, interview, and record review, the facility failed to store, prepare, and serve food
under sanitary conditions when:
Residents Affected - Some
1. The kitchen microwave was not clean;
2. Employee's food was inside the kitchen refrigerator; and
3. The test strip to check the red bucket (sanitizer bucket) was expired.
These failures had the potential to cause food borne illnesses to the residents in the facility.
1. During the initial kitchen observation on 4/5/2022, at 8:28 a.m., there were brown, black, and white
substances at the top of the inside of the microwave and food buildup.
During a follow up observation and concurrent interview with the dietary aide (DA) on 4/5/2022, at 1:40
p.m., DA confirmed the above observation. DA stated the microwave was used to warm residents' food. DA
tried to clean them but DA could not remove the debris. DA further stated it should have been replaced.
During an interview with the Registered Dietitian (RD) 4/8/2022 at 3:30 p.m., RD stated all kitchen
equipment should have been kept clean. RD further stated microwave ovens should have been cleaned
weekly or as needed.
Review of the facility's undated policy, Kitchen Sanitation, indicated, All utensils, counters, shelves and
equipment should have been kept clean and maintained in good repair.
2. During a kitchen observation and concurrent interview with DA and [NAME] E on 4/5/2022, at 8:38 a.m.,
there was a plastic bag inside the kitchen refrigerator labeled 12/5/2022. DA stated it was his food for lunch.
During an interview with the RD on 4/8/2022, at 3:35 p.m., RD was made aware of the above observation.
RD stated employee's food should have been separated from the resident's food. RD further stated the
employee's food should have been kept inside the employee's refrigerator in the break room.
3. During a kitchen observation and concurrent interview with the DA on 12/8/2022, at 8:40 a.m., after
checking the red bucket sanitizer concentration. The surveyor noted the test strip was expired. The test strip
label indicated, Expired: March 2022.
During an observation and concurrent interview with the RD and [NAME] F, on 12/8/2022, at 8:43 a.m., RD
acknowledged the test strip was expired. [NAME] F called Auto-Chlor (the test-strip manufacturer) and
stated that the test strip should have not used when expired.
Review of the facility's undated policy, titled, Quaternary Ammonium Policy, indicated, Check for test strip
expiration date.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555841
If continuation sheet
Page 2 of 6
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555841
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/05/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Baywood Post Acute
238 Virginia Avenue
Campbell, CA 95008
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0851
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and
other verifiable and auditable data.
Based on interview and record review, the facility failed to electronically submit staffing information based
on payroll data on a quarterly schedule to the Centers for Medicare & Medicaid Services (CMS) in 2022.
The deficient practice prevented the provision of complete and accurate direct care staffing information to
the public.
Findings:
A review of facility's Payroll - Based Journal (PBJ - nurse staffing and non-nurse staffing datasets)
submission, facility did not submit the third fiscal quarter of 2022 (April 1 - June 30) staffing information to
CMS.
During an interview with the business office manager (BOM) on 12/8/22 at 10:59 a.m., he stated the
previous BOM failed to submit the staffing information from April 1 to June 30, 2022.
During an interview with the director of nursing (DON) on 12/8/22 at 11:15 a.m., the DON acknowledged
the previous BOM failed to report direct care staffing and census information electronically.
A review of the facility's policy titled, Reporting Direct - Care Staffing Information (Payroll - Based Journal)
dated October 2017, it indicated Census data was reported each fiscal quarter and includes resident
census on the last day of each month of the quarter.
A review of CMS's PBJ Policy Manual Version 2.6, dated June 2022, indicated, Submission schedule. The
facility must submit direct care staffing information on the schedule specified by CMS, but no less frequently
than quarterly. [ .] Direct care staffing and census data will be collected quarterly, and it was required to be
timely and accurate.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555841
If continuation sheet
Page 3 of 6
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555841
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/05/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Baywood Post Acute
238 Virginia Avenue
Campbell, CA 95008
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Minimal harm
or potential for actual harm
3. During an observation of gastrostomy tube (G-tube - a tube inserted through the belly that brings
nutrition directly to the stomach) bolus feeding (a type of feeding where a syringe is used to send formula
through the G-tube) on 12/6/22, at 11:49 a.m., with LVN D, observed him donning gloves after entering
Resident 16's room. LVN D repositioned resident's leg and elevated resident's head of bed. LVN D also
reconnected resident's call light cord to the wall. Then he started with the tube feeding without performing
hand hygiene and did not change the gloves.
Residents Affected - Few
During an interview on 12/7/22, at 9:22 a.m., with LVN D, he confirmed above observation, and stated he
should have performed hand hygiene before starting the tube feeding, he further stated hand hygiene
should be done between tasks.
During an interview on 12/7/22, at 11:11 a.m., with IP, she stated staffs should perform hand hygiene
between tasks.
A review of facility's P&P, titled Handwashing/Hand Hygiene, dated April 2012, indicated, Employees must
wash their hands for at least fifteen (15) seconds using antimicrobial or non-antimicrobial soap and water
under the following conditions: [ .] Upon and after coming in contact with a resident's intact skin, (e.g., when
taking pulse or blood pressure, and lifting a resident); [ .] After handling soiled or used linens; After handling
soiled equipment. [ .] and after removing gloves.
Based on observation, interview and record review, the facility failed to ensure effective infection process
when:
1. Foley catheter (FC, a tube inserted in the bladder to drain urine) and drainage bag were in direct contact
with Resident's wheelchair wheel.
2. Staff did not perform hand hygiene in between tasks.
3. One licensed nurse did not perform hand hygiene between tasks during tube feeding.
These failures had the potential to result in transmission of infection in the facility.
Findings:
1. During an observation on 12/5/22 at 8:43 a.m., inside Resident 24's room, Resident 24's FC tubing and
drainage bag were in direct contact with Resident 24's wheelchair wheel.
During an interview with licensed vocational nurse (LVN) B on 12/5/22 at 8:43 a.m. inside Resident 24's
room, LVN B acknowledged the above observation and stated the FC tubing and drainage bag should have
not touched the dirty surfaces such as wheelchair wheel.
During an interview with infection preventionist (IP) on 12/7/22 at 10:07 a.m., the IP stated urinary tubing
and drainage bags should have not direct contact with dirty surfaces. She further stated urinary drainage
bag should have been placed inside a cover bag to prevent contamination
Review of the facility's Policy and Procedure (P&P), titled, Catheter Care, Urinary, dated October 2010, it
indicated Be sure the catheter tubing and drainage bag are kept off the floor and place
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555841
If continuation sheet
Page 4 of 6
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555841
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/05/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Baywood Post Acute
238 Virginia Avenue
Campbell, CA 95008
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
drainage catheter bag inside the cover bag. Cover bag protects catheter bag from damage, contamination,
and contains spills or leaks, if a leak in the catheter bag will occur.
2. During an observation on 12/5/22 at 8:21 a.m., certified nursing assistant (CNA) A stepped out of
Resident 22's room wearing gloves and carrying a plastic bag of trash. CNA A went to the dirty utility room
and disposed trash and gloves, CNA A did not wash or sanitize hands and took clean linens from the clean
linen room and went back to the Resident 22's room.
During an interview with CNA A on 12/5/22 at 8:23 a.m., CNA acknowledged the above observation and
stated he should have washed his hands after disposing trash bags and before touching clean linens.
During an interview with the IP on 12/7/22 at 10:02 a.m., she stated hand hygiene should have been
performed by all staff after touching dirty items and gloves should have not worn in the hallway to prevent
cross contamination.
During an interview with the director of nursing (DON) on 12/8/22 at 10:19 a.m., the DON stated all staff
should have perform hand hygiene after touching disposing trash and gloves should have never be worn in
the hallway.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555841
If continuation sheet
Page 5 of 6
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555841
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/05/2022
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Baywood Post Acute
238 Virginia Avenue
Campbell, CA 95008
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0912
Level of Harm - Potential for
minimal harm
Residents Affected - Some
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single
resident rooms.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the following resident rooms provided less than 80 square feet
per resident.
Findings:
1. room [ROOM NUMBER], a four-person room, measured 73.4 square feet per resident.
2. room [ROOM NUMBER], a four-person room, measured 73.4 square feet per resident.
3. room [ROOM NUMBER], a four-person room, measured 73.4 square feet per resident.
During the survey, none of the rooms were observed to inhibit the staff from providing care or services, or
the residents from receiving adequate care and services. The staff and residents moved freely in the rooms
unhampered by the lack of space. Wheelchairs were easily accommodated.
The residents had no concerns regarding the space or privacy in their room.
Recommend waiver remain in effect.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555841
If continuation sheet
Page 6 of 6