F 0550
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or
her rights.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to treat the resident with respect for one of 12
residents (34) when Resident 34 requested to have female certified nursing assistant (CNA) to work with
her, but male CNAs were still assigned to her. This failure violated the resident's rights and had the potential
to cause frustration for the resident.
Findings:
Review of Resident 34's admission Record indicated she was admitted to the facility on [DATE].
During an interview with Resident 34 on 4/1/25, at 9 a.m., she stated that she told licensed nurses and
CNAs, and she also told the administrator (ADM) last week on Wednesday that she did not want male CNA
and would prefer to have female CNA to work with her, but most of the time male CNAs were still assigned
to her.
During an observation and interview with certified nursing assistant B (CNA B) on 4/1/25, at 9:24 a.m.,
CNA B was in Resident 34's room, and he stated he was assigned CNA for Resident 34 today. He came to
Resident 34's room to change her, but she did not want him and asked for a female CNA.
During an interview with the ADM on 4/1/25, at 10:14 a.m., he confirmed that last Wednesday Resident 34
talked to him and requested to have female CNA assigned to her. ADM mentioned about Resident 34's
request in the staff meeting last week. The ADM stated female CNA should have been assigned to
Resident 34 per her request and preference.
Review of the facility's policy, Resident Rights, dated 2/2021, indicated . 1. Federal and state laws
guarantee certain basic rights to all residents of this facility. These rights include the resident's right to: . h.
be supported by the facility in exercising his or her rights; .
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 21
Event ID:
555841
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555841
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/04/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Baywood Post Acute
238 Virginia Avenue
Campbell, CA 95008
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0552
Ensure that residents are fully informed and understand their health status, care and treatments.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to ensure two of five residents (20 and 38) had informed
consents (written permission before implementing a healthcare intervention) prior to initiating psychotropic
medication (medication capable of affecting the mind, emotions, and behavior). These failures resulted in
the residents receiving psychotropic medications without being informed about their risks and side effects.
Residents Affected - Few
Findings:
1. Review of Resident 20's admission Record indicated he was admitted to the facility on [DATE] with
dementia (loss of memory, language, problem-solving and other thinking abilities that are severe enough to
interfere with daily life) diagnosis.
Review of Resident 20's physician order indicated he had orders for Seroquel (an antipsychotic medication)
25 milligrams (mg, unit of measurement) in the morning and Seroquel 37.5 mg in the afternoon for
dementia with behavioral disturbance, dated 12/9/24.
Review of Resident 20's clinical record indicated there were no informed consents for Seroquel 25 mg in
the morning and Seroquel 37.5 mg in the afternoon.
During an interview with the director of nursing (DON) on 4/4/25, at 1:44 p.m., he reviewed Resident 20's
clinical record and was unable to locate the informed consent for Seroquel 25 mg in the morning and
Seroquel 37.5 mg in the afternoon.
2. Review of Resident 38's admission Record indicate he was admitted to the facility on [DATE] with
insomnia (difficulty falling or staying asleep) diagnosis.
Review of Resident 38's physician order indicated he had orders for Seroquel 25 mg in the morning, started
on 1/23/25, and Seroquel 50 mg in the evening, started on 1/28/25, for psychosis (a loss of contact with
reality); and Trazodone (an antidepressant medication) 50 mg in the evening for insomnia, started on
1/28/25.
Review of Resident 38's clinical record indicated there were no informed consents for Seroquel 25 mg in
the morning, and Seroquel 50 mg and trazodone 50 mg in the evening.
During an interview with the director of nursing (DON) on 4/4/25, at 1:50 p.m., he reviewed Resident 38's
clinical record and was unable to locate the informed consents for Seroquel 25 mg in the morning and
Seroquel 50 mg and trazodone 50 mg in the evening.
Review of the facility's policy, Psychotropic Medication Use, dated 7/2022, indicated . 15. Physician's orders
related to the use of psychotherapeutic drug, antipsychotic drug shall not be initiated until the facility is able
to verify that the resident or their authorized representative has given informed consent.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555841
If continuation sheet
Page 2 of 21
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555841
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/04/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Baywood Post Acute
238 Virginia Avenue
Campbell, CA 95008
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0640
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to timely complete and submit a Discharge Minimum Data Set
(MDS, a clinical assessment tool) data to the Centers for Medicare & Medicaid Services (CMS, oversees
federal healthcare programs) for two of four residents (25 and 31). This failure resulted in non-compliance
with CMS regulatory requirements.
Residents Affected - Few
Findings:
Review of Resident 25's clinical record indicated he was admitted to the facility on [DATE] and discharged
from the facility on 3/17/25.
Review of Resident 31's clinical record indicated she was admitted to the facility on [DATE] and discharged
from the facility on 12/12/24.
On 4/4/25, review of Resident 25's and Resident 31's clinical records indicated their Discharge MDS were
overdue, not started, and not submitted to the CMS.
During an interview with the assistant director of nursing (ADON) on 4/4/25, at 2:02 p.m., she reviewed
Resident 25's and Resident 31's clinical records and confirmed that their discharge MDS were overdue, not
started, and not submitted to the CMS. The ADON stated the residents' Discharge MDS should be
completed within 14 days and submitted to the CMS within 28 days after the residents were discharged .
The ADON stated the discharge MDS of Resident 25 and Resident 31 should have already been
completed and submitted to the CMS.
Review of the facility's policy, MDS Completion and Submission Timeframes, dated 7/2017, indicated The
assessment coordinator or designee is responsible for ensuring that resident assessments are submitted to
CMS' QIES Assessment Submission and Processing (ASAP) system in accordance with current federal
and state guidelines.
Review of the CMS's Resident Assessment Instrument (RAI) Version 3.0 Manual, dated 10/2024, indicated
discharge MDS Completion Date was no later than discharge date plus 14 calendar days and the MDS
Transmission Date was no later than MDS Completion Date plus 14 calendar days.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555841
If continuation sheet
Page 3 of 21
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555841
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/04/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Baywood Post Acute
238 Virginia Avenue
Campbell, CA 95008
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0658
Ensure services provided by the nursing facility meet professional standards of quality.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure service provided to met professional
standards when the licensed nurses did not follow the physician order to float Resident 27's heels while he
was in bed.
Residents Affected - Few
This failure had the potential for Resident 27 to develop skin damage to his heels.
Findings:
Review of Resident 27's admission Record indicated he was admitted to the facility on [DATE] with protein
-calorie malnutrition diagnosis.
Review of Resident 27's physician order, dated 11/4/24, indicated he had a physician order to float
Resident 27's heels with pillows at his calves or apply Prevalon boots (heel protector that floats the heel off
the surface of the mattress, helping to reduce pressure) while he was in bed.
During observations on 4/2/25, at 11:57 a.m., and on 4/3/25, at 6:46 p.m., Resident 27 was lying in his bed,
and he did not have pillows at his calves or Prevalon boots on.
During an observation and interview with registered nurse E (RN E) on 4/4/25, at 9:55 a.m., Resident 27
was in bed, and he did not have pillows at his calves or Prevalon boots on. RN E reviewed Resident 27's
physician orders and confirmed that Resident 27's heels should be floated with pillows at his calves or
Prevalon boots on while he was in bed as ordered by the physician.
Review of the facility's undated job description, Licensed Vocational Nurse, indicated Duties and
Responsibilities: Administrative Functions: . Provides basic wound care and other treatments as ordered by
the healthcare provider.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555841
If continuation sheet
Page 4 of 21
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555841
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/04/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Baywood Post Acute
238 Virginia Avenue
Campbell, CA 95008
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0700
Level of Harm - Minimal harm
or potential for actual harm
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a
resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed
consent; and (4) Correctly install and maintain the bed rail.
2. During an observation on 4/3/25, at 3:05 p.m., Residents 21 and 24 had bilateral bed rails.
Residents Affected - Some
Review of Resident 21's Side Rails Assessments indicated he had side rail assessment on 3/28/24 and did
not have any side rail assessment until 2/20/25.
Review of Resident 24's Side Rails Assessments indicated the only one side rail assessment he had was
on 9/30/24.
During an interview with the ADON, on 4/4/25 at 10:28 a.m., the ADON stated, the Side Rail Assessments
are completed every quarter with the Minimum Data Set (MDS, standardized assessment tool used to
evaluate and document the health status and functional capabilities of residents).
During an observation on 4/1/25 at 8:15 a.m., in Resident 29's room, Resident 29's left and right upper bed
rails were in an upright position.
During a concurrent interview and record review with the Assistant Director of Nursing (ADON) on 4/4/25 at
1:00 p.m., the ADON reviewed Resident 29's Side Rail Assessment for bed rail use, dated 10/1/2024. The
ADON confirmed that this was the only side rail assessment available for Resident 29, and that the required
quarterly bedside rail assessment had not been completed.
During an observation on 4/1/25 at 8:20 a.m., in Resident 30's room, Resident 30 's left and right upper bed
rails were in an upright position.
During a concurrent interview and record review with the Assistant Director of Nursing (ADON) on 4/4/25 at
1:05 p.m., the ADON reviewed Resident 30's Side Rail Assessment for bed rail use, dated 8/15/2024. The
ADON confirmed that this was the only side rail assessment available for Resident 30 and that the required
quarterly bedside rail assessment had not been completed.
Based on observation, interview, and record review, the facility failed to ensure the proper use of bed or
side rails (adjustable rigid bars attached to the side of a bed) for 10 of 36 residents (9. 21. 24, 29, 30, 34,
41, 42, 145, and 146) when:
1. Alternatives were not attempted prior to the use of bed or side rails for Residents 9, 34, 41, 42, 145, and
146; and
2. Bed or Side Rail Assessment was not done quarterly for Residents 21, 24, 29, and 30.
These failures had the potential to place the residents at risk of entrapment and serious injury.
Findings:
1. During an observation, on 4/1/25 at 9:36 a.m., in Resident 41's room, Resident 41 was sleeping in the
bed with left and right upper bed rails in upright position.
During an observation, on 4/1/25 at 9:36 a.m., in Resident 42's room, Resident 42 was in the bed
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555841
If continuation sheet
Page 5 of 21
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555841
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/04/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Baywood Post Acute
238 Virginia Avenue
Campbell, CA 95008
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0700
with left and right upper bed rails in upright position.
Level of Harm - Minimal harm
or potential for actual harm
During an observation, on 4/1/25 at 9:41 a.m., in Resident 145's room, Resident 145's bed had left and
right upper bed rails attached.
Residents Affected - Some
During an observation, on 4/1/25 at 9:42 a.m., in Resident 146's room, Resident 146's was in bed with left
and right upper bed rails in upright position.
During a concurrent interview and record review with the Assistant Director of Nursing (ADON), on 4/4/25
at 10:09 a.m., the ADON reviewed Resident 41's Side Rail Assessment for bed rail use dated 2/23/25.
ADON confirmed the form was incomplete, Section C Recommendation was not completed, and there was
no documentation that indicated alternatives were offered or attempted prior to Resident 41's bilateral
upper bed rails used. The ADON stated a prior version of the form was used.
During a concurrent interview and record review with the ADON, on 4/4/25 at 10:11 a.m., the ADON
reviewed Resident 42's Side Rail Assessment for bed rail use dated 3/4/25. ADON confirmed the form was
incomplete, Section F Alternatives was not completed, there was no documentation that indicated
alternatives were offered or attempted prior to Resident 42's bilateral upper bed rails used.
During a concurrent interview and record review with the ADON, on 4/4/25 at 10:12 a.m., the ADON
reviewed Resident 145's Side Rail Assessment for bed rail use dated 3/13/25. ADON confirmed the form
was incomplete, Section F Alternatives was not completed, there was no documentation that indicated
alternatives were offered or attempted prior to Resident 145's bilateral upper bed rails used.
During a concurrent interview and record review with the ADON, on 4/4/25 at 10:13 a.m., the ADON
reviewed Resident 146's Side Rail Assessment for bed rail use dated 3/28/25. ADON confirmed the form
was incomplete, Section F Alternatives was not completed, there was no documentation that indicated
alternatives were offered or attempted prior to Resident 146's bilateral upper bed rails used.
During an observation on 4/3/25, at 3:05 p.m., Residents 9 and 34 had bilateral bed rails.
Review of Resident 9's and Resident 34's Side Rails Assessments indicated alternatives were not
attempted before implementing their side rails.
During an interview with the Assistant Director of Nursing (ADON) on 4/4/25, at 10:09 a.m., she stated the
prior version of the Side Rail Assessment form was used for Resident 9 and Resident 34, and there were
no indication that the alternatives were attempted prior to the use of bed rails for Resident 9 and Resident
34.
Review of the facility's policy, Bed Rails, dated revised August 2022, indicated The use of bed rails is
prohibited unless the criteria for use of bed rails have been met., Prior to the use of bed rail, alternatives to
the use of side or bed rails are attempted. Alternatives may include: a. roll guards;
b. foam bumpers; c. lowering the bed; and/or d. use of concave mattresses to reduce rolling off the bed.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555841
If continuation sheet
Page 6 of 21
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555841
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/04/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Baywood Post Acute
238 Virginia Avenue
Campbell, CA 95008
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0732
Post nurse staffing information every day.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview, and record review, the facility failed to ensure the nurse staffing
information was posted clearly visible in a prominent place that was readily accessible to residents and
visitors.
Residents Affected - Few
This failure had the potential to result in nurse staffing information not available for resident's, families, and
visitors.
Findings:
During an observation on 4/1/25 at 9:33 a.m., in the nurse station, there was no nurse staffing information
and no total actual hours posted.
During an observation on 4/2/25 at 1:50 p.m., in the nurse station, there was no nurse staffing information
and no total actual hours posted.
During a concurrent observation and interview on 4/3/25 at 1:10 p.m. with the Infection Preventionist (IP),
the IP stated there was no staffing information and no total hours posted for residents or visitors for the
daily staffing.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555841
If continuation sheet
Page 7 of 21
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555841
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/04/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Baywood Post Acute
238 Virginia Avenue
Campbell, CA 95008
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0756
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart,
following irregularity reporting guidelines in developed policies and procedures.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to ensure the consultant pharmacist's recommendations were
acted upon for two of 12 residents (14 and 20) when:
1. Resident 14's chewable Aspirin (a drug that reduces pain, fever, inflammation, and blood clotting) was
not changed to plain film coated form of baby aspirin; and
2. Resident 20's consultant pharmacist's Note to the Attending Physician/Prescriber regarding duplicate
therapy of Protonix (used to treat heartburn and certain other conditions caused by too much acid in the
stomach) and Pepcid (used to treat heartburn and certain other conditions caused by too much acid in the
stomach) was not presented to the physician.
This failure had the potential for Residents 14 and 20 to receive ineffective and unnecessary medications
that could negatively impact their health and well-being.
Findings:
1. Review of Resident 14's admission Record indicated he was admitted to the facility on [DATE].
Review of Resident 14's physician order, dated 1/28/25, indicated he had an order for Aspirin chewable 81
milligrams (mg, a metric unit of mass) via nasogastric tube (NG-tube, a thin, flexible tube inserted through
the nose, down the throat, and into the stomach, used for delivering fluids, crushed medications, or
nutrition, or removing substances from the stomach) in the morning.
Review of Resident 14's Consultant Pharmacist's Medication Regimen Review (MRR, a comprehensive
evaluation of a patient's medications to ensure their effectiveness and safety), dated 2/13/25, indicated the
consultant pharmacist stated Resident 14's chewable Aspirin should have not crushed and pharmacy
recommended a chewable Aspirin to be changed to plain film coated form of baby Aspirin, and crush, and
give through NG-tube.
During an interview with the director of nursing (DON) on 4/4/25, at 1:33 p.m., he reviewed Resident 14's
clinical record and confirmed that the consultant pharmacist's recommendation for Resident 14 was not
acted on. Resident 14 continue to received chewable Aspirin 81 mg in the morning.
2. Review of Resident 20's admission Record indicated he was admitted to the facility on [DATE].
Review of Resident 20's physician order, dated 11/21/24, indicated he had orders for Protonix 40 mg every
day and Pepcid 20 mg two times a day.
Review of Resident 20's consultant pharmacist's Note to the Attending Physician/Prescriber, dated 1/21/25,
indicated the consultant pharmacist asked the physician to evaluate the duplicate therapy of Protonix and
Pepcid.
Review of Resident 20's consultant pharmacist's Note to the Attending Physician/Prescriber was not
presented to the physician; there were no physician's response and no physician's signature on it.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555841
If continuation sheet
Page 8 of 21
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555841
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/04/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Baywood Post Acute
238 Virginia Avenue
Campbell, CA 95008
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0756
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
During an interview with the DON on 4/4/25, at 1:31 p.m., he reviewed Resident 20's consultant
pharmacist's Note to the Attending Physician/Prescriber and confirmed that it was not presented to the
physician.
Review of the facility's policy, Medication Regimen Review and Reporting, dated 9/2008, indicated . 6.
Resident-specific MRR recommendations and findings are documented and acted upon by the nursing
care center and/or physician.
Event ID:
Facility ID:
555841
If continuation sheet
Page 9 of 21
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555841
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/04/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Baywood Post Acute
238 Virginia Avenue
Campbell, CA 95008
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0758
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated,
prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic
medications are only used when the medication is necessary and PRN use is limited.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2. Review of
Resident 20's admission Record indicated he was admitted to the facility on [DATE] with dementia (loss of
memory, language, problem-solving and other thinking abilities that are severe enough to interfere with
daily life) diagnosis.
Review of Resident 20's physician order indicated he had orders for Cymbalta 30 milligram (mg, a metric
unit of mass) every day for depression (persistent feeling of sadness and loss of interest), dated 11/21/24;
and for Seroquel 25 mg in the morning and Seroquel 37.5 mg in the afternoon for dementia with behavioral
disturbance, dated 12/9/24.
Review of Resident 20's clinical record indicated he did not have quarterly review on the use of Cymbalta
30 mg, Seroquel 25 mg, and Seroquel 37.5 mg.
During an interview with the director of nursing (DON) on 4/4/25, at 1:44 p.m., he reviewed Resident 20's
clinical record and confirmed that Resident 20 did not have quarterly review on the use of Cymbalta 30 mg,
Seroquel 25 mg, and Seroquel 37.5 mg.
Review of the facility's policy, Psychotropic Medication Use, dated 7/2022, indicated . 8. Consideration of
the use of any psychotropic medication is based on comprehensive review of the resident.
3. Review of Resident 145's record indicated multiple diagnoses including dementia (a general term for a
group of brain disorders that cause a decline in cognitive abilities, such as memory, thinking,
problem-solving, and language) with mood disturbances, anxiety disorder (feelings of worry, nervousness,
or fear, which can manifest physically and emotionally), and brief psychotic disorder (a severe mental
disorder characterized by a loss of contact with reality, often involving hallucinations, delusions, and/or
disorganized thinking and behavior).
Review of Resident 145's orders, dated 3/13/25, indicated Resident 145 was ordered Abilify 10 mg once a
day for diagnosis of psychotic disturbances/mood disturbances and anxiety related to dementia. The
specific behaviors Abilify was to treat was not specified.
Review of Resident 145's Medical Administration Record (used to document medications taken by each
individual)(MAR), dated April 2025, indicated there was no record of monitoring the behaviors patterns
requiring the use of the antipsychotic medication.
Review of Resident 145's care plan focus impaired behavior patterns requiring the use of antipsychotic
medications, dated 3/14/25, indicated Resident 145's goal: will have less than 3x episodes per week, with
the intervention monitor occurrence of target behavior symptoms and document per facility protocol.
During a concurrent interview and record review, on 4/4/25 at 2:22 p.m. with the Infection Preventionist (IP),
the IP reviewed Resident 145's MAR for monitoring the occurrences of target behavior symptoms. The IP
confirmed there was no specific behaviors or monitoring of behavior related to the need for antipsychotic
medication.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555841
If continuation sheet
Page 10 of 21
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555841
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/04/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Baywood Post Acute
238 Virginia Avenue
Campbell, CA 95008
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0758
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Review of the facility's policy and procedure (P&P) titled, Antipsychotic Medication Use dated revised
December 2016, indicated, The Attending Physician and other staff will gather and document information to
clarify a resident's behavior, mood, function, medical condition, specific symptoms, and risks to the resident
and others. Diagnoses alone do not wanant the use of antipsychotic medication. In addition to the above
criteria, antipsychotic medications will generally only be considered if the following conditions are also met:
a. The behavioral symptoms present a danger to the resident or others; AND: ( I) the symptoms are
identified as being clue to mania or psychosis (such as auditory, visual, or other hallucinations; delusions,
paranoia or grandiosity); or (2) behavioral interventions have been attempted and included in the plan of
care, . The staff will observe, document, and report to the Attending Physician information regarding the
effectiveness of any interventions, including anti psychotic medications.
Based on interview and record review, the facility failed to ensure three of five residents (20, 29, and 145)
was free from unnecessary psychotropic medications (drugs that affects brain activities associated with
mental processes and behavior) when:
1. Resident 29's physician's order for as needed psychotropic medication was not limited to 14 days of use;
2. Resident 20 received psychotropic medications without quarterly review on the use of these medications;
and
3. Resident 145 received Abilify (an antipsychotic that helps treat several kinds of mental health conditions)
with no specific behaviors (the way in which one acts or conducts oneself), identified and no evidence of
monitoring for behaviors documented.
This failure had the potential for the residents to receive the psychotropic medications unnecessarily, which
had the potential for increased risks associated with psychotropic medication use that include but not
limited to sedation, respiratory depression, falls, constipation, anxiety, agitation, abnormal involuntary
movements, and memory loss.
Findings:
1. A Review of Resident 29's clinical record indicated she was admitted to the facility on [DATE] with
diagnoses including dementia ( a group of symptoms affecting memory, thinking, and social abilities ) in
other diseases classified elsewhere as severe, with other behavior disturbances.
A further review of Resident 29's clinical record indicated a physician's order, dated 9/6/2024, for
Lorazepam oral tablet 0.5 milligrams (mg., a unit of measurement) give one tablet by mouth every 6 hours
as needed (PRN) for anxiety. The order did not have a stop date.
During a concurrent interview and record review with the Assistant Director of Nursing (ADON)., the ADON
reviewed Resident 29's physician order and confirmed there was no stop date for Lorazepam (a
psychotropic medication). ADON stated that there should have been a 14-day limit for PRN psychotropic
medication.
A review of the facility's policy and procedure dated July 2022 titled psychotropic medication use indicated .
psychotropic medications are not prescribed or given on a PRN basis unless that medication is necessary
to treat a diagnosed specific condition that is documented in the clinical record. a
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555841
If continuation sheet
Page 11 of 21
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555841
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/04/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Baywood Post Acute
238 Virginia Avenue
Campbell, CA 95008
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0758
PRN orders for psychotropic medications are limited to 14 days .
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555841
If continuation sheet
Page 12 of 21
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555841
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/04/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Baywood Post Acute
238 Virginia Avenue
Campbell, CA 95008
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0759
Ensure medication error rates are not 5 percent or greater.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview and record review, the facility had a medication error rate of 25.93% when
7 medication errors occurred out of 27 opportunities during medication administrations for four out of six
residents (5, 6, 14, and 146). This failure resulted in medications not given in accordance with the
prescriber's orders which resulted in residents not receiving the full therapeutic effects of the medications.
Residents Affected - Some
Findings:
1. During a medication pass observation on 4/1/25, at 10:29 a.m. with Licensed Vocational Nurse C (LVN
C), LVN C stated he did not have gabapentin (pain reliever) 100 milligrams (mg, a metric unit of mass) and
tamsulosin (helps increase the flow of urine) 0.4 mg on hand to give to Resident 146.
During a concurrent medication pass observation LVN C also crushed levetiracetam (helps control
seizures) one 500mg tablet and Klor-Con (used to treat and prevent low potassium) M10 Extended Release
(ER) one 20 milliequivalent (mEq, a unit of measure that expresses the combining power of a substance)
tablet, mixed with apple sauce, and administered to Resident 146.
During a medication pass observation on the labels of levetiracetam 500 mg and Klor-Con 20 mEq bubble
pads and interview with LVN C on 4/1/25, at 11:21 a.m., LVN C confirmed that he crushed levetiracetam
500 mg and Klor-Con 20 mEq, but their labels stated, Do Not Chew or Crush.
Review of Resident 146's physician orders indicated Resident 146 was to receive gabapentin 100 mg,
started on 4/1/25; tamsulosin 0.4 mg, started on 3/29/25; levetiracetam 500 mg, started 3/29/25; and
Klor-Con 20 mEq, started on 3/29/25, at 9 a.m.
Review of the facility's policy, Medication Administration - General Guidelines, dated 2007, indicated . 5. b.
Long-acting, extended release or enteric-coated dosage forms should generally not be crushed; an
alternative should be sought.
Review of the facility's undated job description, Registered Nurse, indicated Job Functions: . Obtains
medications, supplies, and medical records needed to provide safe, efficient, and therapeutic care to
residents on a continuing basis.
2. During a medication pass observation on 4/1/25, at 4:07 p.m. with LVN D, LVN D administered calcium
carbonate (used to treat low calcium conditions) 500 mg crushed through Resident 14's nasogastric tube
(NG-tube, a thin, flexible tube inserted through the nose, down the throat, and into the stomach, used for
delivering fluids, crushed medications, or nutrition, or removing substances from the stomach).
Review of Resident 14's physician order, dated 1/29/25, indicated he was to receive calcium carbonate
1250 mg one tablet enterally two times a day at 8 a.m. and 5 p.m.
During an interview with LVN D on 4/1/25, at 5:32 p.m., he reviewed Resident 14's physician orders and
confirmed that the physician ordered calcium carbonate 1250 mg for Resident 14, but he administered
calcium carbonate 500 mg to him.
3. During a medication pass observation on 4/1/25, at 4:46 p.m. with LVN D, LVN D gave Symbicort
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555841
If continuation sheet
Page 13 of 21
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555841
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/04/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Baywood Post Acute
238 Virginia Avenue
Campbell, CA 95008
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0759
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
inhaler (helps reducing inflammation in the lungs and keeping airways open) to Resident 6 to administer
herself two puff inhales orally without instructing her to shake the Symbicort inhaler well and rinse mouth
after use.
During a medication pass observation on the label of Symbicort inhaler and interview with LVN D on 4/1/25,
at 5:03 p.m., LVN D confirmed that the label stated, Shake well before using; rinse mouth after each use,
and he did not instruct Resident 6 to do that.
4. During a medication pass observation on 4/3/25, at 10:24 a.m. with registered nurse E (RN E), RN E
administered one tablet of Multiple Vitamin to Resident 5.
Review of Resident 5's physician order, dated 2/11/25, indicated she was to receive one tablet of Multiple
Vitamin with 400 micrograms (ug, a metric unit of mass) of folic acid (helps the body make new cells) one
time a day at 8 a.m.
During an observation on the ingredients of Multiple Vitamin bottle and interview with RN E on 4/3/25, at
11:48 a.m., RN E confirmed that the Multiple Vitamin tablet that she administered to Resident 5 did not
have folic acid ingredient in it.
Review of the facility's policy, Administering Medications, dated 4/2019, indicated . 4. Medications are
administered in accordance with prescriber orders . 8. If a dosage is believed to be inappropriate or
excessive for a resident, or a medication has been identified as having potential adverse consequence for
the resident or is suspected of being associated with adverse consequences, the person preparing or
administering the medication will contact the prescriber, the resident's attending physician or the facility's
medical director to discuss the concerns.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555841
If continuation sheet
Page 14 of 21
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555841
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/04/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Baywood Post Acute
238 Virginia Avenue
Campbell, CA 95008
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0761
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted
professional principles; and all drugs and biologicals must be stored in locked compartments, separately
locked, compartments for controlled drugs.
Based on observation, interview, and record review, the facility failed to ensure medications were stored
appropriately when expired medications and the medication opened over the period found in Medication
Cart 1. This failure had the potential for residents to be given expired or over open period medication.
Findings:
On 4/1/25, at 11:24 a.m., during an observation on Medication Cart 1 with licensed vocational nurse C
(LVN C), the following were observed:
a. One bottle of Calcium Citrate Magnesium and Zinc with vitamin D3 (supplements) and one bottle of
Centrum Silver Women 50+ (multivitamin) had an expiration date of 3/2025.
b. A bottle of latanoprost 0.005% (used to treat increased pressure inside the eye) for Resident 6 was
opened on 2/17/25, and a bottle of latanoprost 0.005% for Resident 22 was opened on 2/17/25 with the
labels on them stated Discard 42 days after opening.
During a concurrent observation on the labels of latanoprost 0.005% and interview with LVN C, LVN C
confirmed that the labels stated Discard 42 days after opening. LVN C acknowledged that over open period
and expired medications should have not be inside the medication cart. LVN C stated he would put them
away.
Review of the facility's policy, Medication Labeling and Storage, dated 2/2023, indicated . 3. If the facility
has discontinued, outdated or deteriorated medications or biologicals, the dispensing pharmacy is
contacted for instructions regarding returning or destroying these items.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555841
If continuation sheet
Page 15 of 21
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555841
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/04/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Baywood Post Acute
238 Virginia Avenue
Campbell, CA 95008
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0801
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the
food and nutrition service, including a qualified dietician.
Based on interview and record review, the facility failed employ sufficient staff with the appropriate
competencies and skills sets to carry out the food service operations when the facility did not have a
full-time dietitian and the requirements were not met as specified in established standards for food service
managers as a full-time, qualified dietetic supervisor when the dietitian was not full time.
This failure had the potential to unsafe food practices and food-borne illness for 38 residents eating
facility-prepared foods.
Findings:
Reviewing the Food and Nutrition Services schedule for February, March, and April 2025 indicated no
dietary manager (dietetic supervisor) was working in the facility.
A review of the actual working schedules for all staff received on 4/1/2025 indicated that the Registered
Dietician (RD) worked only two days a week.
During an interview with the registered dietitian (RD) on 4/3/25 at 9:41 a.m., the RD stated that she was a
part-time employee working approximately 20 hours per week and that the facility did not have a full-time
dietary manager. She confirmed that the facility should have had a full-time dietary manager because she
was a part-time RD. She further stated that as of 4/1/25, she became a full-time RD.
During an interview with the [NAME] (CK) on 4/3/2025 at 1:37 p.m., the CK confirmed that the RD was a
part-time employee and that the facility did not have a designated full time dietary manager.
A review of the facility's policy and procedure titled Dietation indicated if a dietician is not employed full time
(35 or more hours per week), a director of food and nutrition services will be designated .
A Review of the California Code, Health, and Safety Code - HSC § 1265.4 indicated that a licensed
health facility shall employ a full-time, part-time, or consulting dietitian. A health facility that employs a
registered dietitian less than full time, shall also employ a full-time dietetic services supervisor who meets
the requirements of subdivision (b) to supervise dietetic service operations.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555841
If continuation sheet
Page 16 of 21
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555841
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/04/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Baywood Post Acute
238 Virginia Avenue
Campbell, CA 95008
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Minimal harm
or potential for actual harm
3. During an observation on 4/1/25, at 12:21 p.m., certified nursing assistant F (CNA F) brought the lunch
tray to Resident 146 without sanitizing his hands.
Residents Affected - Some
During a concurrent interview with CNA F, he stated he should sanitize his hands before carrying the lunch
tray to Resident 146.
During an interview with the infection preventionist (IP) on 4/4/25, at 3:06 p.m., she stated staff should have
sanitize their hands before bringing the meal trays to the residents.
4. During an observation on 4/1/25, at 9:07 a.m., certified nursing assistant B (CNA B) carried a bag of
soiled brief and linen with his gloved hand, walked out of Resident 17's room, walked in the hallway and
went to the shower room to throw the bag in the big container bin.
During a concurrent interview with CNA B, he stated he changed Resident 17 and transferred her to the
wheelchair in her room. CNA B stated he should have remove his gloves in Resident 17's room and before
walking in the hallway.
During an interview with the IP on 4/4/25, at 3:08 p.m., she stated the staff should have remove their gloves
in the resident's room.
Review of the facility's policy, Handwashing/Hand Hygiene, dated 8/2019, indicated . 7. Use an
alcohol-based hand rub containing at least 62% alcohol; or, alternatively, soap and water for the following
situations: . b. Before and after direct contact with residents; . p. Before and after assisting a resident with
meals; .
5. During a medication pass observation with licensed vocational nurse D (LVN D) on 4/1/25, at 4:46 p.m.,
LVN D administered oral medications to Resident 6, gave Symbicort inhaler (helps reducing inflammation in
the lungs and keeping airways open) to Resident 6 to administered herself, then administered Artificial
Tears (lubricating eye drops) one drop to each eye to Resident 6 without changing gloves and washing his
hands.
During an interview with LVN D on 4/1/25, at 5:03 p.m., he stated he should have change his gloves and
wash his hands before administering Artificial Tears to Resident 6.
Review of the facility's policy, Instillation of Eye Drops, dated 1/2014, indicated . 2. Wash and dry hands
thoroughly. 3. Put on gloves .
6. During a medication pass observation with registered nurse E (RN E) on 4/3/25, at 10:24 a.m., RN E
needed half of docusate sodium (stool softener) 100 mg, so that she could administered two tablets and a
half of docusate sodium to Resident 5. RN E cut one 100 mg docusate sodium tablet to two halves. She
placed one half into the medicine cup to give it to Resident 5 and put the other half back to the docusate
sodium bottle.
During an interview with RN E on 4/3/25, at 10:33 a.m., RN E stated she should have not put the half of
docusate sodium back to its bottle.
Review of the facility's policy, Medication Administration - General Guidelines, dated 2007,
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555841
If continuation sheet
Page 17 of 21
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555841
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/04/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Baywood Post Acute
238 Virginia Avenue
Campbell, CA 95008
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
indicated . 4. d. Unused tablet portions are disposed of .
Level of Harm - Minimal harm
or potential for actual harm
7. During a medication pass observation with registered nurse E (RN E) on 4/3/25, at 9:53 a.m., RN E took
Resident 196's blood pressure before giving her metoprolol (treat high blood pressure) 50 milligrams (mg, a
metric unit of mass) and did not cleanse the blood pressure cup.
Residents Affected - Some
During a medication pass observation on 4/3/25, at 10:33 a.m., RN E used the same blood pressure cup to
take Resident 32's blood pressure before giving her metoprolol 25 mg without cleansing it.
During an interview with RNE on 4/3/25, at 10:49 a.m., she stated the blood pressure cup should have
been cleansed the blood pressure cup between each resident.
During an interview with the infection IP on 4/4/25, at 3:10 p.m., she stated the nursing staff should have
cleanse their hands and change gloves before giving eye drops; after cutting the medication, the left-over
medication should have been discarded, and the staff should have cleanse the blood pressure cup between
each resident.
Review of the facility's policy, Cleaning and Disinfection of Resident-Care Items and Equipment, dated
9/2022, indicated . 5. Reusable items are cleansed and disinfected or sterilized between residents.
8. During a treatment observation on Resident 14's right heel wound with licensed vocational nurse A (LVN
A) on 4/2/25, at 2:05 p.m., LVN A cleansed his hands and put on gloves. LVN A pulled down the sock on
Resident 14's right foot, opened a plastic bag for trash, removed the old dressing on Resident 14's right
heel, then without changing gloves and cleansing his hands, LVN A cleansed Resident 14's right heel
wound and applied new dressing.
During an interview with LVN A on 4/2/25, at 2:14 p.m., he stated he should have change his gloves and
cleanse his hands before cleansing Resident 14's right heel wound and applying new dressing.
During an interview with the IP on 4/4/25, at 3:03 p.m., she stated the licensed nurse should have cleanse
their hands and change gloves before cleansing the wound and applying treatment.
Review of the facility's policy, Wound Care, dated 10/2010, indicated . 4. Put on exam glove. Loosen tape
and remove dressing. 5. Wash and dry hands thoroughly. 6. Put on gloves.
Based on observation, interview, and record review, the facility failed to ensure infection control practices
were implemented when:
1. A Urinary catheter (a semi-flexible plastic tube, one end inserted into the bladder [body organ that stores
urine] and the other end is attached to a bag that collects urine) drain bag and tubing was on the floor;
2. The staff provided ice to residents using ice from trays made in the employee room freezer;
3. Certified nursing assistant F (CNA F) brought the lunch tray to Resident 146 without sanitizing his hands;
4. Certified nursing assistant B (CNA B) walked out of Resident 17's room without removing his
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555841
If continuation sheet
Page 18 of 21
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555841
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/04/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Baywood Post Acute
238 Virginia Avenue
Campbell, CA 95008
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
gloves and sanitizing his hands;
Level of Harm - Minimal harm
or potential for actual harm
5. Licensed vocational nurse D (LVN D) administered eye drops to Resident 6 without changing his gloves
and cleansing his hands;
Residents Affected - Some
6. After cutting docusate sodium (stool softener) 100 milligrams (mg, a metric unit of mass) tablet into two
halves, registered nurse E (RN E) put one half of docusate sodium tablet back to its bottle;
7. RN E did not cleanse the blood pressure cup between residents; and
8. Licensed vocational nurse A (LVN A) did not change gloves and cleanse his hands before cleansing and
applying dressing to Resident 14's right heel wound.
These failures had the potential to spread infection to resident and staff.
Findings:
1. During an observation on 4/2/25 at 8:51 a.m., the urinary catheter drainage bag and tubing was on the
floor for Resident 22.
During an interview with Licensed Vocational Nurse A (LVN A) on 4/2/25 at 8:55 a.m., LVN A confirmed
Resident 22's urinary catheter drainage bag was on the floor. LVN A stated the drainage bag should have
been off the floor, and hanging from the bed properly to prevent infection.
Review of the facility's policy & procedure titled Catheter Care, Urinary, dated 8/2022, indicated, Infection
Control . Be sure the catheter tubing and drainage bag are kept off the floor.
2. During a concurrent observation and interview with the Certified Nursing Assistant (CNA) G on 4/3/25 at
1:55 p.m., seven ice trays containing ice cubes were observed in the employee room freezer, located next
to two boxes and a bag of employee food. The CNA G confirmed that they sometimes provide ice to
residents using ice from the trays made in the employee room freezer.
During an interview with the Activity Staff (AS) on 4/3/25 at 2:00 p.m., the AS stated that the facility staff
provide ice to residents using ice from trays made in the employee room freezer.
During an interview with the Registered Dietitian (RD) on 4/3/25 at 4:52 p.m., the RD stated that ice from
the ice trays made by the employees are not allowed to be provided to residents due to infection control
protocols.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555841
If continuation sheet
Page 19 of 21
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555841
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/04/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Baywood Post Acute
238 Virginia Avenue
Campbell, CA 95008
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0908
Keep all essential equipment working safely.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview, and record review, the facility failed to maintain the kitchen freezer and the
meal cart in a good and safe operating condition, when
Residents Affected - Few
1. Excessive ice buildup was observed in the reach-in freezer.
2. Kitchen Meal Cart 3 was missing a proper handle, and the meal cart door was no closing.
These deficiencies could compromise the freezer's ability to keep food adequately frozen and the meal cart
door may not prevent proper food temperature maintenance that could cause food-borne illness for 38 out
of 39 residents who received meals prepared in the kitchen.
Findings:
1. During a kitchen tour on April 3, 2024, at 11:51 a.m., significant ice buildup was observed inside the
reach-in freezer, on the exterior of the freezer doors, and along both sides of the freezer gaskets.
2. During a meal pass observation on April 2, 2025, at 12:22 p.m., Meal Cart 3 was found to be missing a
proper handle, the door was detached, and unable to close the door properly.
During an interview with the Registered Dietitian (RD) on April 3, 2025, at 4:52 p.m., she confirmed that ice
had built up inside the freezer, between the doors, and on the bottom. She stated that ice should have not
accumulate in those areas and that maintenance was responsible for keeping the freezer in good condition.
She further stated that the meal cart should have been maintained in proper working condition.
During an interview with the Maintenance Manager (MM) on April 4, 2024, at 1:54 p.m., he stated that he
was aware of the issue with the reach-in freezer and had removed the ice earlier that day. He
acknowledged that ice should not have ice build up, as it may affect the freezer's functionality. He also
stated that the meal cart should have been maintained in good condition.
A review of 2017 Food Code Section 4-501.11 indicated that equipment must be maintained in a state of
repair and condition that meets the requirements specified by the food code.
A review of the facility's policy titled, Refrigerators and Freezers, dated November 2022, indicated
.Supervisors inspect refrigerators and freezers monthly for gasket condition, fan condition, presence of rust,
excess condensation, and any other damage or maintenance needs. Necessary repairs are initiated
immediately. Maintenance schedules per manufacturer guidelines are scheduled and followed.
Refrigerators and freezers are kept clean, free of debris, and disinfected with sanitizing solution on a
scheduled basis and more often as necessary .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555841
If continuation sheet
Page 20 of 21
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555841
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
04/04/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Baywood Post Acute
238 Virginia Avenue
Campbell, CA 95008
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0912
Level of Harm - Potential for
minimal harm
Residents Affected - Some
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single
resident rooms.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure three of resident rooms have at least
80 square feet per resident.
Findings:
1. room [ROOM NUMBER], a four-person room, measured 73.4 square feet per resident.
2. room [ROOM NUMBER], a four-person room, measured 73.4 square feet per resident.
3. room [ROOM NUMBER], a four-person room, measured 73.4 square feet per resident.
During the survey, none of the rooms were observed to inhibit the staff from providing care or services, or
the residents from receiving adequate care and services. The staff and residents moved freely in the rooms
unhampered by the lack of space. Wheelchairs were easily accommodated.
The residents had no concerns regarding the space or privacy in their room.
Recommend waiver remain in effect.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555841
If continuation sheet
Page 21 of 21