F 0558
Reasonably accommodate the needs and preferences of each resident.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure call light was within reach for one of 17
sampled residents (Resident 14).
Residents Affected - Few
This deficient practice had the potential risk for resident's needs not to be met, which could result in a fall
and injury.
Findings:
A review of the admission Record indicated Resident 14 was readmitted to the facility on [DATE].
A review of Resident 14's History and Physical, dated 2/21/2023, indicated Resident 14 had chronic
respiratory failure (a condition that occurs when the lungs cannot get enough oxygen into the blood or
eliminate enough carbon dioxide from the body) and tracheostomy (an opening surgically created through
the neck into the trachea [windpipe] to allow air to fill the lungs).
A review of Resident 14's Minimum Data Set (MDS, a resident assessment and care screening tool), dated
5/8/2023, indicated Resident 14 had adequate ability (no difficulty in normal conversation, social
interaction, listening to television) to hear. Resident 14 sometimes understood (responds adequately to
simple, direct communication) verbal content. Resident 14 was totally dependent (full staff performance
every time during entire seven day period) with one person physical assist for bed mobility, dressing, and
personal hygiene.
During a concurrent interview and observation in Resident 14's room, on 7/11/2023, at 10:42 am, Resident
14 was lying in bed awake. Resident 14's call light device was placed inside the wall holder (a metal basket
on wall) above Resident 14's head of bed. Resident 14 had a tracheostomy and was not able to verbally
talk. Resident 14 was able to answer simple questions by nodding, shaking head, and hand gesture.
Resident 14 pointed to the back of the head of bed when surveyor asked where the call light was placed.
Registered Nurse 1 (RN 1) verified that Resident 14's call light was not within reach. RN 1 stated she
placed the call light in the wall holder and forgot to put call light back within reach of Resident 14. RN 1
stated Resident 14 uses the call light for communication with staffs when there was a need for help, and for
resident safety.
A review of the facility's policy and procedure tilted, Alarm Safety Management Program, approved 3/2023,
indicated to activate nurse call light to notify appropriate nursing staff, and nursing personnel are to respond
promptly to alarm activation.
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 7
Event ID:
555850
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555850
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/14/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Alhambra Hospital Med Ctr Dp/Snf
100 S Raymond Ave
Alhambra, CA 91801
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0640
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to ensure the Minimum Data Set (MDS, a resident
assessment and care screening tool) assessment for one of one sampled resident (Resident 3) was
transmitted timely in accordance with the facility policy.
Residents Affected - Few
This deficient practice resulted to a late transmission of MDS assessment to Centers of Medicare and
Medicaid (CMS) Internet Quality Improvement and Evaluation System (IQIES), which had the potential to
affect the facility's quality care measure monitoring data.
Findings:
A review of the facility's admission Record indicated Resident 3 was readmitted to the facility on [DATE].
A review of Resident 3's latest quarterly MDS indicated it was completed on 5/4/2023.
During a concurrent record review and interview and on 7/13/2023, at 10:24 am, the Director of Nursing
(DON) stated, Resident 3's MDS was not submitted to CMS within time frame, as required by regulation.
The DON stated Resident 3's MDS was completed on 5/4/2023 and the facility forgot to submit it to CMS
within 14 days after completion, which should have been before 5/28/2023. The DON stated the facility
submitted Resident 3's MDS to CMS today, 7/13/2023, and it was delayed. The DON stated it was
important to submit the resident's MDS on time so CMS could be made aware of the overall and updated
health condition of each resident and facility could be paid accordingly.
A review of the facility's policy and procedure titled, MDS Tracking and Submission, revised 5/2023,
indicated all MDS time frames will be accurate for change of condition, annual and quarterly reviews. Once
assessment is completed it must be submitted within 14 days.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555850
If continuation sheet
Page 2 of 7
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555850
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/14/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Alhambra Hospital Med Ctr Dp/Snf
100 S Raymond Ave
Alhambra, CA 91801
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0732
Post nurse staffing information every day.
Level of Harm - Minimal harm
or potential for actual harm
Based on interview and record review, the facility failed to complete and post the nursing staffing data at the
beginning of the shift on 7/11/2023, 7/12/2023, and 7/13/2023 in accordance with the facility policy.
Residents Affected - Few
This deficient practice resulted to the total number of staff and the actual hours worked by the staff not
readily accessible to residents and visitors.
Findings:
During a record review of a facility form posted on the entrance wall of the facility, titled, Daily Staffing
(Direct Care Service Hours Per Patient Day [DHPPD], workload monitoring system used to calculate
nursing hours per direct caregiver), on 7/11/2023 at 11:30 am, indicated a resident census of 23. The form
included the names of the licensed nurses (LN) and certified nurse assistants (CNA) however their hours
were blank.
During a record review of a facility form posted on the entrance wall of the facility, titled, Daily Staffing,
dated 7/12/2023, on 7/12/2023 at 11:30 am, indicated a resident census of 23. The form included the
names of the LN and CNA, however their hours were blank.
During a record review of a facility form titled, Daily Staffing, on 7/13/ 2023, at 10:00 am, information posted
on the entrance wall of the facility, dated 7/13/2023, indicated a resident census of 23. The form included
the names of the LN and CNA, however their hours were blank.
During a concurrent record review of the Daily Staffing, dated 7/13/2023, and interview with the Director of
Nursing (DON) on 7/13/2023, at 10:15 am, the DON stated, I filled out the form and entered the names of
licensed and CNAs, but not their hours of work. I posted the updated staffing information in the morning,
but never the hours for morning shift, only the names because of possible changes. The DON further
stated, The staffing information was not updated until the end of each shift, and the purpose of the form
was for visitors and staff to see who is on schedule, this is the way I have always completed the form.
During a review of the facility's policy and procedure (P&P) titled, Daily Staffing, dated 9/2017, indicated
that the facility will post daily, at the beginning of each shift, the facility specific shift schedule for the
24-hour period, including the number and categories of nursing staff as well as the total number of hours
worked by licensed and unlicensed staff who are directly responsible for resident care. The daily staffing
posting will include: (2) Staffing posting for all two shifts on a daily basis that includes the total number and
the actual hours worked by the following categories of licensed and unlicensed staff that are directly
responsible for resident care per shift.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555850
If continuation sheet
Page 3 of 7
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555850
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/14/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Alhambra Hospital Med Ctr Dp/Snf
100 S Raymond Ave
Alhambra, CA 91801
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve
food in accordance with professional standards.
Based on observation, interview, and record review, the facility failed to follow proper food sanitation and
handling practices by failing to:
Residents Affected - Some
1. Label and date 16 to-go boxes of left-over food cooked/prepared on 7/10/2023 stored in the kitchen
refrigerator.
2. Place two bags of Toasted Pounded Young Rice in freezer per manufacturer's instruction. The two bags of
Toasted Pounded Young Rice were observed in the kitchen dry storage room at room temperature and
unlabeled.
These failures had the potential to result in food-borne illnesses to the residents.
Findings:
During a concurrent interview with the Registered Dietitian 1 (RD 1) and observation in the facility's kitchen
on 7/10/2023, at 8:39 am, inside the refrigerator were 16 to-go unlabeled disposable foam boxes containing
cooked beef, chopped chicken meat, zucchini, carrots and rice. The RD 1 stated, These 16 to-go boxes
were left-over food from last night (7/10/2023). RD 1 stated there was no label on these boxes indicating the
date when these foods were cooked. RD 1 stated the kitchen staff who put the boxes inside the refrigerator
should have labeled each box with the expiration date so other staff would know to ensure expired foods
will not be served to the residents. RD 1 stated this measure was to prevent food borne illness like fever,
diarrhea, and vomiting.
During an interview on 7/11/2023, at 8:45 am, Dietary Assistant 1 (DA 1) stated, 16 boxes of food were left
over from yesterday's dinner. DA 1 stated all foods inside refrigerator should have been labeled with expired
date so the kitchen will not serve expired food to residents to prevent food borne illness.
During a concurrent interview with the kitchen's Lead [NAME] (LC) and observation on 7/11/2023, at 9 am,
in the facility's kitchen dry storage room, two bags of Toasted Pounded Young Rice were placed on the dry
storage shelf at room temperature. There were printed instructions on the upper left corner of these two
bags, which indicated keep frozen. These two bags were out of their original package and did not have an
expiration date on the packages. LC stated, these two bags should not be stored on the dry storage shelf
and should follow manufacture instruction to keep them frozen in the freezer. LC stated, once food
packages were removed out from their original package, they should be labeled and dated either with the
open date or expiration date, so the kitchen does not serve expired food to residents. LC stated, The facility
does not serve bad food to the residents and staff for food safety reason.
During a review of the facility's policy and procedure titled, Food Storage, reviewed 2/2020, indicated food
items will be stored appropriately to ensure product safety and quality. Carry-over foods are cooled and is
covered, labeled, and dated when stored in the designated area.
During a review of the facility's policy and procedure titled, Food Receiving, Storage and Discard, revised
4/2021, indicated all food should be wrapped, labeled, and dated before placed in storage. Check expiration
date for food items in its original packaging, if it is not visible, rewrite the
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555850
If continuation sheet
Page 4 of 7
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555850
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/14/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Alhambra Hospital Med Ctr Dp/Snf
100 S Raymond Ave
Alhambra, CA 91801
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
expiration date on the outer box. Food should be stored according to the temperature required.
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555850
If continuation sheet
Page 5 of 7
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555850
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/14/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Alhambra Hospital Med Ctr Dp/Snf
100 S Raymond Ave
Alhambra, CA 91801
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure standard precautions (infection
prevention practices that apply to all resident care) were followed for one of 17 sampled residents (Resident
12) when Licensed Vocational Nurse 1 (LVN 1) and Registered Nurse 2 (RN 2) did not perform hand
hygiene (a way of cleaning the hands, which can prevent the spread of germs) before entering the
resident's room and during care.
Residents Affected - Few
This failure had the potential to cause and/or spread infections, which can cause harm and negatively affect
Resident 12's quality of life.
Findings:
A review of Resident 12's admission Record indicated Resident 12 was admitted on [DATE], and readmitted
on [DATE], with diagnoses including respiratory failure (a condition in which the lungs have a hard time
loading the blood with oxygen or removing carbon dioxide), ventilator (machine that moves air in and out of
the lungs) dependent, tracheostomy (an opening surgically created through the neck into the trachea
[windpipe] to allow air to fill the lungs), and recurrent cerebrovascular accident (blood flow to a part of the
brain is stopped either by a blockage or the rupture of a blood vessel causing brain cells to die).
A review of Resident 12's Minimum Data Set (MDS, a standardized assessment and screening tool), dated
4/5/2023, indicated Resident 12 was comatose (persistent vegetative state/no discernible consciousness).
The MDS indicated Resident 12 was assessed as totally dependent on staff with bed mobility, dressing,
eating, toilet use, and personal hygiene.
During a concurrent observation in Resident 12's room and interview on 7/11/2023, at 9:57 am, LVN 1 was
observed touching Resident 12's trach tube (a plastic tube placed in a surgically created opening in the
windpipe to keep it open) without performing hand hygiene or changing gloves after touching Resident 12's
ointment. LVN 1 stated, Hand washing and changing gloves should be performed before touching Resident
12's trach tube. Doing the wrong practice could cause and/or spread infection.
During a concurrent observation and interview on 7/12/2023, at 1:25 pm with RN 2 outside resident 12's
room, RN 2 went inside Resident 12's room and put on gloves without performing hand hygiene. RN 2
stated, she forgot to do hand hygiene. RN 2 added, Hand hygiene is essential during resident care to
prevent spread of diseases.
During an interview on 7/12/23 at 2:43 pm with Infection Preventionist (IP), IP stated, The staff follows
standard precaution when entering residents' room. IP stated, Hand hygiene should be performed before
and after entering a resident's room and during care when changing task.
During an interview on 7/14/23 at 8:38 am with the Director of Nurses (DON), the DON stated, Nurses are
expected to do hand hygiene before entry and before going out a resident's room. The DON added, Nurses
are also expected to do hand hygiene and change gloves when touching different surfaces in residents'
room.
A review of the facility's policy and procedure titled, Hand Hygiene, dated 1/2023, indicated gloves should
be used as an adjunct (supplementary), not a substitute for hand hygiene. Hands must be
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555850
If continuation sheet
Page 6 of 7
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555850
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/14/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Alhambra Hospital Med Ctr Dp/Snf
100 S Raymond Ave
Alhambra, CA 91801
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
cared for by hand washing with soap and water or by hand antisepsis (prevention of infection by inhibiting
the growth and multiplication of germs) with alcohol-based hand rubs:
a) Before and after resident contact
b) After contact with a source of microorganism (body fluids and substances, mucous membranes,
nonintact skin, inanimate objects that are likely to be contaminated),
c) After removing gloves.
A review of the facility's policy and procedure titled, Sub-Acute Infection Control Policies, dated 9/2021,
indicated: a) All patients will be always under standard precautions,
b) Each staff member assigned in the unit is responsible for ensuring that infection prevention and control
procedures are performed
c) Hand hygiene techniques are to be performed according to established hospital guidelines including
before and after patient contact,
d) All used equipment must be considered contaminated and is handled in a safe manner to protect other
patients.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555850
If continuation sheet
Page 7 of 7