F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Develop and implement a complete care plan that meets all the resident's needs, with timetables and
actions that can be measured.
Based on interview and record review, the facility failed to ensure licensed nurses (LN) developed and
implemented a care plan (CP) for one of three sampled residents (Resident 2) with interventions to help
prevent a fall after Resident 2 was determined to be a high-fall risk based off Resident 2 ' s Fall Risk
Assessment (FRA) dated 1/11/2025, based on the facility ' s policy and procedure (P&P) titled, Fall
Management Program, and Comprehensive, Person-Centered Care Planning.
As a result of this failure, on 3/8/2025 at 4:15 pm, Resident 2 fell out of bed and was found on the floor by
Certified Nurse Assistant (CNA) 2. Resident 2 sustained a left elbow skin tear (a wound that happens when
the layers of skin separate or peel back).
Cross Reference: F689
Findings:
During a review of Resident 2 ' s admission Record (AR), the AR indicated the facility admitted Resident 2
on 1/11/2025 with diagnoses that included lack of coordination (uncoordinated movement due to muscle
control that causes an inability to coordinate movements) and osteoarthritis (a degenerative joint disease
where the cartilage that cushions the ends of bones gradually wears away, leading to pain, stiffness, and
reduced movement) of the right hip and right knee.
During a review of Resident 2 ' s FRA dated 1/11/2025, timed at 5:10 pm, the FRA indicated Resident 2
was at high-risk for falls.
During a review of Resident 2 ' s Minimum Data Set (MDS- a resident assessment tool) dated 1/18/2025,
the MDS indicated Resident 2 had severely impaired cognition (ability to think, remember, and function).
The MDS indicated Resident 2 was dependent (helper does ALL the effort. Resident does none of the effort
to completely the activity, or the assistance of 2 or more helpers is required for the resident to complete the
activity) with toileting hygiene, showering/bathing self, lower body dressing, putting on/taking off footwear,
rolling left and right (in bed), sitting to lying, lying to sitting on side of the bed, and chair/bed-to-chair
transfers. The MDS indicated Resident 2 required substantial/maximal assistance (helper does more than
half the effort. Helper lifts or holds trunk or limbs and provides more than half effort) with eating, oral and
personal hygiene, and upper body dressing. The MDS indicated walking 10 feet was not attempted due to
medical condition or safety concerns.
During a review of Resident 2 ' s eINTERACT/change in condition(CIC- a change in the resident ' s health
or functioning that requires further assessment and intervention) Evaluation (CICE) dated
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 8
Event ID:
555852
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555852
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/28/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Park Avenue Healthcare & Wellness Center
1550 North Park Avenue
Pomona, CA 91768
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
3/8/2025, timed at 4:15 pm, the CICE indicated the CNA (not identified) alerted Registered Nurse (RN) 2
that Resident 2 had fallen out of bed. The CICE indicated Resident 2 was found on Resident 2 ' s back, next
to the bed. The CICE indicated Resident 2 had a skin tear to the left elbow.
During a concurrent interview and record review on 3/25/2025 at 2:08 pm, with the MDS Nurse (MDSN),
Resident 2 ' s FRA dated 1/11/2025 and care plans (CP) were reviewed on the facility's computer program,
Point-Click Care (PPC- cloud-based Electronic Health Record (EHR) platform specifically designed for
long-term care providers, including skilled nursing, assisted living, and senior living communities). The FRA
indicated a score of 10 or higher indicated the resident is at high risk of fall. The MDSN stated Resident 2 '
s FRA on PCC indicated Resident 2 was at high-risk for falls based on Resident 2's score of 14. The MDSN
stated (in general) when a FRA indicated a Resident was high risk for falls, the FRA will prompt the
licensed nurse to complete a CP indicating, at high-risk for falls. The MDSN stated without a CP, the staff
did not have a road map for what interventions needed to be done for the resident. The MDSN stated
Resident 2 did not have a CP made on 1/11/2025 indicating Resident 2 was at high- risk for falls. The
MDSN stated it was possible that if a CP had been made for Resident 2 on 1/11/2025, Resident 2 ' s fall
and injury on 3/8/2025 could have been avoided.
During a telephone interview on 3/25/2025 at 3:25 pm, with CNA 2, CNA 2 stated CNA 2 started the shift
around 3 pm on 3/8/2025 and was doing rounds on the residents. States he heard a noise coming from
Resident 2 ' s room, then heard Resident 2 shout for help. CNA 2 stated CNA 2 found Resident 2 on the
floor lying on the side of the bed closest to the door, with Resident 2 ' s head near the foot of the bed, and
Resident 2 ' s legs on the floor. CNA 2 stated CNA 2 immediately asked for help. CNA 2 stated CNA 2 could
not tell if Resident 2 was bleeding, and was shouting, I want to go home! CNA 2 stated CNA 2 thinks
Resident 2 cannot walk because CNA 2 had never seen Resident 2 walk. CNA 2 stated CNA 2 did not
know Resident 2 was at high-risk for falls before the fall on 3/8/2025. CNA 2 stated CNA 2 did not know
how often CNA 2 was supposed to check on Resident 2 before Resident 2 fell. CNA 2 stated if assigned
residents at high-risk for falls, CNA 2 would check on them every 10 minutes.
During a telephone interview on 3/25/2025 at 3:40 pm, with Registered Nurse (RN) 2, RN 2 stated
Resident 2 was at high-risk for falls before falling on 3/8/2025. RN 2 stated there should have been a CP
indicating Resident 2 was at high-risk for falls and that it was important because a CP guided the care to
help Resident 2 prevent falls and keep Resident 2 safe. RN 2 stated without a CP, staff would not be aware
of Resident 2 ' s high-risk for falls status and what interventions to take with Resident 2. RN 2 stated it was
possible Resident 2 ' s fall and injury on 3/8/2025 could have been prevented if staff knew the appropriate
interventions to take with a CP.
During an interview on 3/26/2025 at 1:38 pm, with the Director of Nursing (DON), the DON stated (in
general) all residents who were considered at high-risk for falls needed a CP. The DON stated a CP was
important to address the safety concerns and the risk for falls. The DON stated without a CP, there are no
interventions in place to be able to prevent an incident. The DON stated the facility had a fall management
program for residents who were considered at high-risk for falls and/or have previously fallen. The DON
stated those residents ' names ' go on a list and were monitored more frequently to prevent falls and the
recurrence of falls. The DON stated Resident 2 was not added to the fall management program list until
3/8/2025 when Resident 2 fell out of bed. The DON stated Resident 2 should have been added to the list on
1/11/2025 when the FRA indicated Resident 2 was at high-risk for falls. the DON stated it was possible
Resident 2 ' s fall and injury on 3/8/2025 could have been prevent had Resident 2 been added to the fall
management program, a CP be developed and interventions in place.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555852
If continuation sheet
Page 2 of 8
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555852
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/28/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Park Avenue Healthcare & Wellness Center
1550 North Park Avenue
Pomona, CA 91768
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
During a review of the facility ' s P&P titled, Fall Management Program, revised 3/13/2021, the P&P
indicated the purpose was to provide residents a safe environment that minimized complications associated
with falls. The P&P indicated the facility would implement a fall management program that supposed
providing an environment free from all hazards. The P&P indicated as part of the admission assessment,
LNs would complete a FRA. The P&P indicated if a fall risk factor was identified, document interventions on
the resident ' s care plan. The P&P indicated the interdisciplinary team (IDT- group of health care
professionals with various areas of expertise who work together toward goals of their residents) and/or the
licensed nurse would develop a CP according to the identified risk factors and root cause(s) per Care Area
Assessment (CAA) guidelines. The P&P indicated the IDT would initiate, review, and update the resident ' s
fall risk status and care plan at the following intervals: on admission, quarterly, upon identification of
significant CIC, post fall, and as needed.
During a review of the facility ' s P&P titled, Comprehensive Person-Centered Care Planning, revised
8/24/2023, the P&P indicated within seven days from the completion of the comprehensive MDS
assessment, the comprehensive CP would be developed. The P&P indicated all goals, objectives,
interventions, etc, from the current baseline CP would be included in the resident ' s comprehensive CP.
The P&P indicated additional changes or updates to the resident ' s comprehensive CP would be made
based on the assessed needs of the resident.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555852
If continuation sheet
Page 3 of 8
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555852
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/28/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Park Avenue Healthcare & Wellness Center
1550 North Park Avenue
Pomona, CA 91768
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to
prevent accidents.
Based on interview and record review, the facility failed to provide care and services to prevent a fall (move
downward, typically rapidly and freely without control, from a higher to a lower level) for one of three
sampled residents (Resident 2) as indicated in the facility ' s policy and procedure (P&P) titled, Fall
Management Program, by failing to:
1. Ensure licensed nurses (LN) developed and implemented a care plan (CP) for Resident 2 with
interventions to help prevent a fall after Resident 2 was determined to be a high-fall risk based off Resident
2 ' s Fall Risk Assessment (FRA) dated 1/11/2025.
2. Ensure LNs made Resident 2 part of the fall management program on 1/11/2025 when Resident 2 was
assessed to be at high-risk for falls.
As a result of this failure, on 3/8/2025 at 4:15 pm, Resident 2 fell out of bed and was found on the floor by
Certified Nurse Assistant (CNA) 2. Resident 2 sustained a left elbow skin tear (a wound that happens when
the layers of skin separate or peel back).
Cross Reference: F656
Findings:
During a review of Resident 2 ' s admission Record (AR), the AR indicated the facility admitted Resident 2
on 1/11/2025 with diagnoses that included lack of coordination (uncoordinated movement due to muscle
control that causes an inability to coordinate movements) and osteoarthritis (a degenerative joint disease
where the cartilage that cushions the ends of bones gradually wears away, leading to pain, stiffness, and
reduced movement) of the right hip and right knee.
During a review of Resident 2 ' s FRA dated 1/11/2025, timed at 5:10 pm, the FRA indicated Resident 2
was at high-risk for falls.
During a review of Resident 2 ' s Minimum Data Set (MDS- a resident assessment tool) dated 1/18/2025,
the MDS indicated Resident 2 had severely impaired cognition (ability to think, remember, and function).
The MDS indicated Resident 2 was dependent (helper does ALL the effort. Resident does none of the effort
to completely the activity, or the assistance of 2 or more helpers is required for the resident to complete the
activity) with toileting hygiene, showering/bathing self, lower body dressing, putting on/taking off footwear,
rolling left and right (in bed), sitting to lying, lying to sitting on side of the bed, and chair/bed-to-chair
transfers. The MDS indicated Resident 2 required substantial/maximal assistance (helper does more than
half the effort. Helper lifts or holds trunk or limbs and provides more than half effort) with eating, oral and
personal hygiene, and upper body dressing. The MDS indicated walking 10 feet was not attempted due to
medical condition or safety concerns.
During a review of Resident 2 ' s eINTERACT/change in condition (CIC- a change in the resident ' s health
or functioning that requires further assessment and intervention) Evaluation (CICE) dated 3/8/2025, timed
at 4:15 pm, the CICE indicated the CNA (not identified) alerted Registered Nurse (RN) 2 that Resident 2
had fallen out of bed. The CICE indicated Resident 2 was found on Resident 2 ' s back, next to the bed. The
CICE indicated Resident 2 had a skin tear to the left elbow.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555852
If continuation sheet
Page 4 of 8
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555852
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/28/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Park Avenue Healthcare & Wellness Center
1550 North Park Avenue
Pomona, CA 91768
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
During a concurrent interview and record review on 3/25/2025 at 2:08 pm, with the MDS Nurse (MDSN),
Resident 2 ' s FRA dated 1/11/2025 and care plans (CP) were reviewed on the facility's computer program,
Point-Click Care (PPC- cloud-based Electronic Health Record (EHR) platform specifically designed for
long-term care providers, including skilled nursing, assisted living, and senior living communities). The FRA
indicated a score of 10 or higher indicated the resident is at high risk of fall. The MDSN stated Resident 2 '
s FRA on PCC indicated Resident 2 was at high-risk for falls based on Resident 2's score of 14. The MDSN
stated (in general) when a FRA indicated a Resident was high risk for falls, the FRA will prompt the
licensed nurse to complete a CP indicating, at high-risk for falls. The MDSN stated without a CP, the staff
did not have a road map for what interventions needed to be done for the resident. The MDSN stated
Resident 2 did not have a CP made on 1/11/2025 indicating Resident 2 was at high- risk for falls. The
MDSN stated it was possible that if a CP had been made for Resident 2 on 1/11/2025, Resident 2 ' s fall
and injury on 3/8/2025 could have been avoided.
During a telephone interview on 3/25/2025 at 3:25 pm, with CNA 2, CNA 2 stated CNA 2 started the shift
around 3 pm on 3/8/2025 and was doing rounds on the residents. States he heard a noise coming from
Resident 2 ' s room, then heard Resident 2 shout for help. CNA 2 stated CNA 2 found Resident 2 on the
floor lying on the side of the bed closest to the door, with Resident 2 ' s head near the foot of the bed, and
Resident 2 ' s legs on the floor. CNA 2 stated CNA 2 immediately asked for help. CNA 2 stated CNA 2 could
not tell if Resident 2 was bleeding, and was shouting, I want to go home! CNA 2 stated CNA 2 thinks
Resident 2 cannot walk because CNA 2 had never seen Resident 2 walk. CNA 2 stated CNA 2 did not
know Resident 2 was at high-risk for falls before the fall on 3/8/2025. CNA 2 stated CNA 2 did not know
how often CNA 2 was supposed to check on Resident 2 before Resident 2 fell. CNA 2 stated if assigned
residents at high-risk for falls, CNA 2 would check on them every 10 minutes.
During a telephone interview on 3/25/2025 at 3:40 pm, with Registered Nurse (RN) 2, RN 2 stated
Resident 2 was at high-risk for falls before falling on 3/8/2025. RN 2 stated there should have been a CP
indicating Resident 2 was at high-risk for falls and that it was important because a CP guided the care to
help Resident 2 prevent falls and keep Resident 2 safe. RN 2 stated without a CP, staff would not be aware
of Resident 2 ' s high-risk for falls status and what interventions to take with Resident 2. RN 2 stated it was
possible Resident 2 ' s fall and injury on 3/8/2025 could have been prevented if staff knew the appropriate
interventions to take with a CP.
During an interview on 3/26/2025 at 1:38 pm, with the Director of Nursing (DON), the DON stated (in
general) all residents who were considered at high-risk for falls needed a CP. The DON stated a CP was
important to address the safety concerns and the risk for falls. The DON stated without a CP, there are no
interventions in place to be able to prevent an incident. The DON stated the facility had a fall management
program for residents who were considered at high-risk for falls and/or have previously fallen. The DON
stated those residents ' names ' go on a list and were monitored more frequently to prevent falls and the
recurrence of falls. The DON stated Resident 2 was not added to the fall management program list until
3/8/2025 when Resident 2 fell out of bed. The DON stated Resident 2 should have been added to the list on
1/11/2025 when the FRA indicated Resident 2 was at high-risk for falls. the DON stated it was possible
Resident 2 ' s fall and injury on 3/8/2025 could have been prevent had Resident 2 been added to the fall
management program, a CP be developed and interventions in place.
During a review of the facility ' s P&P titled, Fall Management Program, revised 3/13/2021, the P&P
indicated the purpose was to provide residents a safe environment that minimized complications associated
with falls. The P&P indicated the facility would implement a fall management program that supposed
providing an environment free from all hazards. The P&P indicated as part of the admission
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555852
If continuation sheet
Page 5 of 8
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555852
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/28/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Park Avenue Healthcare & Wellness Center
1550 North Park Avenue
Pomona, CA 91768
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
assessment, LNs would complete a FRA. The P&P indicated if a fall risk factor was identified, document
interventions on the resident ' s care plan. The P&P indicated the interdisciplinary team (IDT- group of
health care professionals with various areas of expertise who work together toward goals of their residents)
and/or the licensed nurse would develop a CP according to the identified risk factors and root cause(s) per
Care Area Assessment (CAA) guidelines. The P&P indicated the IDT would initiate, review, and update the
resident ' s fall risk status and care plan at the following intervals: on admission, quarterly, upon
identification of significant CIC, post fall, and as needed.
Event ID:
Facility ID:
555852
If continuation sheet
Page 6 of 8
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555852
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/28/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Park Avenue Healthcare & Wellness Center
1550 North Park Avenue
Pomona, CA 91768
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0842
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in
accordance with accepted professional standards.
Based on interview and record review, the facility failed to ensure accurate documentation on the Fall Risk
Assessment (FRA) for one of three sampled residents (Resident 2), according to the facility ' s policy and
procedure (P&P) titled, Completion and Correction, by failing to:
Ensure Registered Nurse (RN) 2 accurately assessed and documented Resident 2 ' s FRA on 3/8/2025,
after Resident 2 sustained a fall.
As a result of this failure, after Resident 2 fell on 3/8/2025, Resident 2 ' s revised FRA was completed, and
indicated Resident 2 was not at high-risk for falls. This failure had the potential for Resident 2 to not receive
the care and services needed to prevent another fall from happening and could lead to Resident 2 not
being monitored appropriately.
Findings:
During a review of Resident 2 ' s admission Record (AR), the AR indicated the facility admitted Resident 2
on 1/11/2025 with diagnoses that included lack of coordination (uncoordinated movement due to muscle
control that causes an inability to coordinate movements) and osteoarthritis (a degenerative joint disease
where the cartilage that cushions the ends of bones gradually wears away, leading to pain, stiffness, and
reduced movement) of the right hip and right knee.
During a review of Resident ' s FRA dated 1/11/2025, timed at 5:10 pm, the FRA indicated Resident 2 was
at high-risk for falls. The FRA indicated Resident 2 did not have a history of falls in the past three months.
During a review of Resident 2 ' s Minimum Data Set (MDS- a resident assessment tool) dated 1/18/2025,
the MDS indicated Resident 2 had severely impaired cognition (ability to think, remember, and function).
The MDS indicated Resident 2 was dependent (helper does ALL the effort. Resident does none of the effort
to completely the activity, or the assistance of 2 or more helpers is required for the resident to complete the
activity) with toileting hygiene, showering/bathing self, lower body dressing, putting on/taking off footwear,
rolling left and right (in bed), sitting to lying, lying to sitting on side of the bed, and chair/bed-to-chair
transfers. The MDS indicated Resident 2 required substantial/maximal assistance (helper does more than
half the effort. Helper lifts or holds trunk or limbs and provides more than half effort) with eating, oral and
personal hygiene, and upper body dressing. The MDS indicated walking 10 feet was not attempted due to
medical condition or safety concerns.
During a review of Resident 2 ' s eINTERACT/change in condition(CIC- a change in the resident ' s health
or functioning that requires further assessment and intervention) Evaluation (CICE) dated 3/8/2025, timed
at 4:15 pm, the CICE indicated the CNA (not identified) alerted Registered Nurse (RN) 2 that Resident 2
had fallen out of bed. The CICE indicated Resident 2 was found on Resident 2 ' s back, next to the bed. The
CICE indicated Resident 2 had a skin tear to the left elbow.
During a review of Resident 2 ' s FRA dated 3/8/2025, timed at 5:53 pm, the FRA indicated Resident 2 did
not have a history of falls in the past three months. The FRA indicated Resident 2 was not at high-risk for
falls.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555852
If continuation sheet
Page 7 of 8
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555852
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/28/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Park Avenue Healthcare & Wellness Center
1550 North Park Avenue
Pomona, CA 91768
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0842
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
During a concurrent interview and record review on 3/25/2025 at 2:08 pm, with the MDS Nurse (MDSN),
Resident 2's FRA was reviewed on the facility's computer program Point-Click Care (PPC- cloud-based
Electronic Health Record (EHR) platform specifically designed for long-term care providers, including
skilled nursing, assisted living, and senior living communities). The MDSN stated (in general) when a
resident has fallen, it generally increases the FRA score. The MDSN stated an FRA score of 10 or higher
indicated a resident was at high-risk for falls. The MDSN stated Resident 2 ' s initial FRA score was 14. The
MDSN stated when Resident 2 ' s FRA was completed on 3/8/2025 after Resident 2 fell, the FRA score
was nine. The MDSN stated Resident 2 ' s FRA from 3/8/2025 should have indicated Resident 2 had a fall
within the past three months, which would have kept Resident 2 at high-risk for falls. The MDSN stated it
was important to ensure all assessments were accurate to ensure Resident 2 was receiving appropriate
care. The MDSN stated because Resident 2 ' s FRA dated 3/8/2025 was not accurate, there could be a
discrepancy with Resident 2 ' s care.
During a telephone interview on 3/25/2025 at 3:40 pm, with RN 2, RN 2 stated RN 2 completed Resident 2
' s FRA 3/8/2025, but did not complete the FRA correctly. RN 2 stated Resident 2 ' s FRA should have
indicated Resident 2 had a fall within the past three months. RN 2 stated if Resident 2 ' s FRA would have
been documented correctly, the FRA would have prompted RN 2 to create a care plan indicating Resident 2
was at high-risk for falls. RN 2 stated it was important to ensure RN 2 ' s documentation was accurate for
patient safety. RN 2 stated because Resident 2 ' s FRA 3/8/2025 was not accurate, it did not prompt RN 2
to make a CP and could affect how safely Resident 2 was cared for and may lead Resident 2 to not being
monitored appropriately.
During an interview on 3/26/2025 at 3:28 pm, with the Director of Nursing (DON), the DON stated (in
general) it was important to accurately document an FRA to know the true score because it could affect a
resident ' s level of risk. The DON stated if a resident ' s FRA score was lowered because of inaccurate
documentation, it could cause a resident to not receive services or be monitored the same if the FRA score
reflected a high-risk for falls.
During a review of the facility ' s P&P titled, Completion and Correction, revised 1/1/2012, the P&P
indicated the purpose was to ensure that medical records were complete and accurate, and that the facility
would work to complete and correct medical records in a standardized manner to provide the highest
quality and accuracy in documentation. The P&P indicated entries would be complete, legible, descriptive,
and accurate.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555852
If continuation sheet
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