F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to
prevent accidents.
Based on observation, interview and record review, the facility failed to prevent an injury to one of one
sampled resident (Resident 1) when Resident 1 hit her head during the transfer from the wheelchair to the
bed.
The facility failure resulted to resident to experience severe pain and sustain a bump on the back of her
head.
Findings:
A review of the face sheet indicated Resident 1 was admitted with diagnoses including left ankle wound,
congestive heart failure (when the heart does not pump as strong as it should) and osteopenia (weakened
bones).
A review of the Minimum Data Set (MDS, a standard assessment tool) dated 3/30/23, Brief interview of
mental status (BIMS, a brief memory test to help determine cognitive functioning [thinking, learning, and
decision- making abilities]) score of 5 indicated severe cognitive impairment (rarely/never make decisions).
Resident 1 required extensive assistance with one-person physical assist to perform activities of daily living
including bed mobility, transfer, personal hygiene, and toilet use. Resident 1 was non ambulatory (unable to
walk).
During an interview on 11/14/23, at 2:36 PM, Certified Nurse Assistant (CNA, care giver) 1 stated that with
CNA 2, they attempted to transfer Resident 1 back to bed. The resident was sitting on the wheelchair with
the sling underneath. The wheelchair was on the left side of the bed facing the foot of the bed and in front of
the hoyer lift.
During an interview on 2/27/24, at 2:52 PM, CNA 2 stated that CNA 1 was operating the hoyer lift and had
started raising the resident from the wheelchair but unable to roll the hoyer lift due the wound vacuum
tubing on the floor blocking the hoyer lift's wheels to roll. CNA 2 stated she left the resident side and went to
the right side and under the bed to move the wound vacuum tubing out of the hoyer lift's wheels way. CNA 2
also stated, The resident (Resident 1) panic, screamed, moved backwards, and she flipped. (CNA 2
gestured, and with her left hand down and right hand up moved them to the left hand up and right-hand
down position). She (Resident 1) was hanging on the lift. CNA 2 continued that Resident 1, with the lower
part of the sling placed under and over between the legs/thighs kept Resident 1 off the floor. CNA 2 further
stated, The back of the sling doesn't give enough support. The sling was thrown away.
During an interview on 2/27/24, at 3:02 PM, Occupational Therapist (OT, she responded after hearing
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 4
Event ID:
555856
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555856
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/27/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Peninsula Post-Acute
1609 Trousdale Drive
Burlingame, CA 94010
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
a scream and saw Resident 1 upside down, hanging from the hoyer lift.
Level of Harm - Minimal harm
or potential for actual harm
During an interview on 2/27/24, at 3:06 Vocational Nurse (LVN) 1 stated, I was called to the resident's room.
The OT was already there, and the resident was already lowered on the floor. LVN further stated that after
completing assessment to Resident 1, he decided that Resident 1 can be transferred to bed.
Residents Affected - Few
A review of the nurses' notes, dated 4/11/23, indicated, .resident (patient) complained of pain on the back
of her head. Resident rated pain as 10/10 (severe pain) .while being transferred was noted to have hit her
head. Resident also noted with a small bump on her head .Notified Director of Nursing (DON) and Assistant
DON (ADON) of current situation and upon assessment ordered to send the resident out .
A review of the nurses' notes, a late entry, dated 4/12/23, indicated, .Resident hit her head on the base of
the hoyer lift during transfer .resident was given tramadol (used to relieve moderate to severe pain). Prior to
sending resident out, this writer (LVN 2) assessed the resident .A bump at the back of the head was noted .
A review of the Policy and Procedure titled, Safe Lifting and Movement of Residents dated 7/2017,
indicated, .In order to protect the safety and well-being of the staff and residents, and to promote quality
care, this facility uses appropriate techniques and devices to lift and move residents .Nursing staff, in
conjunction with the rehabilitation staff, shall assess individual resident' needs for transfer assistance on an
ongoing basis. Staff will document resident transferring and lifting needs in the care plan .
A review of the facility policy titled, Lifting Machine, using a Mechanical dated 7/2017, indicated, .Before
using a lifting device, assess the resident's current condition including: .Can the resident understand and
follow instructions? Does the resident express fear or appear anxious about the use of the lift? Is the
resident agitated, resistant or combative? . Check the resident's comfort by observing for signs of pinching
or pulling of the skin. Slowly lift the resident. Only lift the resident as high as necessary to complete the
transfer. Gently support the resident as he or she is moved .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555856
If continuation sheet
Page 2 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555856
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/27/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Peninsula Post-Acute
1609 Trousdale Drive
Burlingame, CA 94010
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0726
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way
that maximizes each resident's well being.
Based on observation, interview and record review, the facility failed to ensure that a Registered Nurse
(RN) completed an assessment to 4 of 4 sampled residents (Resident 1, 2, 3, and 4) when the residents
had a change in condition.
The deficient practice had the potential for harm on the resident's safety and well-being.
Findings:
A review of the face sheet indicated Resident 1 was admitted with diagnoses including left ankle wound,
congestive heart failure (when the heart does not pump as strong as it should) and osteopenia (weakened
bones).
During an interview on 2/27/24, at 3:02 PM, Occupational Therapist (OT, help people recover from injuries
to regain abilities to perform daily activities) she responded after hearing a scream and saw Resident 1
upside down, hanging from the hoyer lift.
During an interview on 2/27/24, at 3:06 Vocational Nurse (LVN) 1 stated, I was called to the resident's room.
The OT was already there, and the resident was already lowered on the floor. LVN further stated that after
completing assessment to Resident 1, he decided that Resident 1 can be transferred to bed.
A review of the nurses' notes, dated 4/11/23, indicated, .resident (patient) complained of pain on the back
of her head. Resident rated pain as 10/10 (severe pain) .while being transferred was noted to have hit her
head. Resident also noted with a small bump on her head .
A review of the nurses' notes, a late entry, dated 4/12/23, indicated, .Resident hit her head on the base of
the hoyer lift during transfer .resident was given tramadol (used to relieve moderate to severe pain). Prior to
sending resident out, this writer (LVN 2) assessed the resident .
A review of the nurses' notes dated 4/12/23, indicated, Resident 1 returned to the facility from the
emergency department with a diagnosis of neck fracture (broken) on the second cervical vertebra .
b. A review of the face sheet indicated Resident 2 was admitted with diagnoses including sepsis
(generalized infection), diabetes (Abnormally high blood sugar level), and heart failure (when the heart
does not pump as strong as it normally does).
A review of the nurses' notes dated 2/8/24, indicated Resident 2 had an unwitnessed fall. There was no
assessment completed by a Registered Nurse.
c. A review of the face sheet indicated Resident 3 was admitted with diagnoses including fracture (break,
broken) femur (thigh bone), hypertension (abnormally high blood pressure) and osteomyelitis
(inflammation[swelling] of the bones).
A review of the nurses' notes dated 2/28/24, indicated Resident 3 had a fall incident. There was no
assessment completed by an RN.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555856
If continuation sheet
Page 3 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555856
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/27/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Peninsula Post-Acute
1609 Trousdale Drive
Burlingame, CA 94010
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0726
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
d. A review of the face sheet indicated Resident 4 was admitted with diagnoses including osteoarthritis of
the knee (pain and inflammation of the bones), atrial fibrillation (abnormal heartbeat) and fibromyalgia
(general body pain).
A review of the nurse notes dated 2/6/24, indicated Resident 4 had a fall, where Resident 1 was found lying
on the floor on his left side.
There was no assessment completed by an RN.
During an interview on 3/5/24, at 11:15 AM, the Director of Nursing stated the LVN's performs assessment
on residents with changes in conditions.
A review of the faciity Job Description for the LVN dated 11/2018, indicated, The purpose of the job position
is to provide direct nursing care to the resident and to supervise the day-to-day nursing activities performed
by nursing assistants . Administer professional services such as catheterization, tube feedings, suction,
applying and changing dressings/bandages, packs, colostomy, and drainage bags, taking blood, giving
massages and range of motion exercises, care for dead/dying .obtain sputum, urine, and other specimens
for lab tests .Take and record TPR's, blood pressures . The job description for LVN did not include
performing resident assessments.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555856
If continuation sheet
Page 4 of 4