F 0578
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to
participate in experimental research, and to formulate an advance directive.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to ensure a Physician Orders for Life-Sustaining Treatment
(POLST, a written medical order that specifies the types of medical treatment a patient wants to receive in
the event of a serious illness) was obtained on admission for one of 18 sampled residents (Resident 219).
This failure had the potential to result in resident's wishes in an emergency situation and end-of-life choices
not being honored.
Findings:
Review of Resident 219's admission record indicated, was admitted to the facility on [DATE] with diagnoses
including fracture of head and neck of left femur (a break in the bone that connects the femoral head to the
femoral shaft in the hip), abnormalities of gait and mobility (changes to a person's normal walking pattern),
type 2 diabetes mellitus (high blood sugar), anxiety disorder (a mental health disorder characterized by
feelings of worry, anxiety, or fear that are strong enough to interfere with one's daily activities), and
hypertension (high blood pressure).
Review of Resident 219's Minimum Data Set (MDS - a federally mandated resident assessment tool) dated
[DATE] indicated, resident has no cognitive impairment.
Review of Resident 219's History and Physical (H&P) dated [DATE] indicated, .LCP (Life Care Planning)
Status Checked [No Goals of Care Discussion: Review of Life Care Planning Documentation: No existing
LCP Documentation: Code status established with Patient .
Review of Resident 219's Order Summary Report dated [DATE] indicated, DNR (Do Not Resuscitate- a
medical order written by a doctor to instruct health care providers NOT to do cardiopulmonary resuscitation
(CPR) if breathing stops or the heart stops beating) was ordered on [DATE].
During concurrent interview and record review on [DATE] at 2:02 PM, Licensed Vocational Nurse(LVN) 2 did
not find an advance directive and/or POLST form in Resident 219's clinical record. LVN stated, I don't see it
here.
According to the California Emergency Medical Services Authority, .POLST does not replace the Advance
Directive. When available, review the Advance Directive and POLST form to ensure consistency, and
update forms appropriately to resolve any conflicts. o POLST must be completed by a health care provider
based on patient preferences and medical indications .
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 33
Event ID:
555856
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555856
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/18/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Peninsula Post-Acute
1609 Trousdale Drive
Burlingame, CA 94010
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0640
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Level of Harm - Minimal harm
or potential for actual harm
Based on interview and record review, the facility failed to accurately encode one of 18 sampled residents'
(Resident 20) Minimum Data Set (MDS - a federally mandated resident assessment tool) when Resident 20
was encoded has being diagnosed with Depression, but the Resident had no current or past medical
history of that diagnosis.
Residents Affected - Few
This failure has the potential to result in MDS assessments that inaccurately captures quality metrics and a
resident's condition over time.
Findings:
A review of Resident 20's face sheet (front page of the chart that contains a summary of basic information
about the resident), dated 10/18/24, indicated that Resident 20 was admitted 2024 with multiple diagnoses
including SPINAL STENOSIS (when the space inside the backbone is too small causing pressure and
pain) and LOW BACK PAIN.
During a concurrent interview and record review on 10/17/24 at 2:31 PM with the MDS Director (MDSD),
Resident 20's list of active diagnoses, dated 10/17/24, was reviewed. The list of active diagnoses indicated
all the conditions that Resident 20 was being treated or cared for. The MDSD stated that she did not see
Depression as an active diagnosis.
During a concurrent interview and record review on 10/18/24 at 12:07 PM with the MDSD, Resident 20's
discharge summary, date 09/09/24, was reviewed. The discharge summary indicated a summary of the
Resident's hospital course including Resident 20's past medical history. The MDSD stated that she did not
see Depression as a diagnosis at the hospital or on Resident 20's documented past medical history.
During a concurrent interview and record review on 10/18/24 at 12:07 PM with the MDSD, Resident 20's
MDS assessment, dated 09/11/24, was reviewed. The MDS assessment indicated that Resident 20 had an
active diagnosis of depression. The MDSD stated that this was an inaccurate assessment as Resident 20
had no history of Depression.
A review of a facility policy titled Certifying Accuracy of the Resident Assessment, last revised November
2019, indicated that Any person who completes any portion of the MDS assessment .is required to sign the
assessment certifying the accuracy .The information captured on the assessment reflects the status of the
resident during the observation.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555856
If continuation sheet
Page 2 of 33
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555856
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/18/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Peninsula Post-Acute
1609 Trousdale Drive
Burlingame, CA 94010
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Develop and implement a complete care plan that meets all the resident's needs, with timetables and
actions that can be measured.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2. Review of
Resident 31's admission record indicated, was admitted to the facility on [DATE] with diagnoses including
fracture of sacrum (a break in the sacrum, the large triangular bone at the base of the spine between the
hipbones), osteoporosis (a progressive disorder of the joints, caused by a gradual loss of cartilage),
dementia (a progressive state of decline in mental abilities), cancer of right breast, gastro-esophageal
reflux disease (GERD - a chronic disease that occurs when stomach acid or bile flows into the food pipe
and irritates the lining), and personal history of urinary tract infections (UTI - an infection in any part of the
urinary system).
Review of Resident 31's Medical Practitioner Narrative Note dated 9/10/24 indicated, .Cephalexin (an
antibiotic used to treat infections caused by bacteria, including urinary tract infections) Oral Capsule 250
MG (milligrams) , Give 1 capsule by mouth in the evening every Mon, Wed, Fri for recurrent UTIs Take 1
cap (capsule) PO (per orem - orally or via the mouth) three times weekly . 9. UTI: This can cause
discomfort, urinary frequency/urgency, and overall malaise (a general feeling of discomfort, uneasiness, or
lack of well-being), potentially impacting patient participation in therapy . Be mindful of potential side effects
of antibiotics, which may include fatigue, dizziness, or gastrointestinal issues .
Review of Resident 31's Active Orders in the electronic health record (EHR) indicated, 9/7/24: Cephalexin
Oral Capsule 250 MG (Cephalexin). Give 1 capsule by mouth in the evening every Mon, Wed, Fri for
recurrent UTIs Take 1 cap PO three times weekly.
Review of Resident 31's care plan indicated, has dx (diagnosis): Urinary Tract Infection Date Initiated:
09/07/2024 Revision on: 10/15/2024 . Give antibiotic therapy as ordered. Monitor/document for side effects
and effectiveness. Date Initiated: 09/07/2024 .
During an interview on 10/18/24 at 1:47 PM, Licensed Vocational Nurse (LVN) 2 stated, Resident 31 was
admitted with an order of cephalexin 200 mg three times a week for recurrent UTI with no stop date. During
concurrent review, LVN 2 did not find a care plan for the use of cephalexin. Additionally, there was no
monitoring for the side effects of the medications and signs and symptoms of UTI for Resident 31. During
further interview, LVN 2 stated the care plan for the use of cephalexin was only added today and that it
should have been completed when it was initiated.
During an interview on 10/18/24 at 3:07 PM, Interim Director of Nursing (IDON) stated, indefinite use of
antibiotic should be care planned as soon as the antibiotic is started.
Review of Resident 31's Medication Regimen Review dated 9/9/24 indicated, CURRENT ORDER:
Cephalexin Oral Capsule 250 MG - Give 1 capsule by mouth in the evening every Mon, Wed, Fri for
recurrent UTIs Take 1 cap PO three times weekly. The above order does not include a stop date.
RECOMMENDATION: Please update the above order with a stop date. If the order is to be continued
indefinitely, please document to that effect below. Under section Physician/Prescriber Response indicated,
Disagree - Family requested for PPX (prophylaxis - action taken to prevent disease).
Review of facility's policy and procedure titled, Care Plans, Comprehensive Person-Centered, revised
March 2022, indicated, .2. The Comprehensive person-centered care plan should be developed within the
seven (7) days of the completion of the required MDS assessment .and should be completed within
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555856
If continuation sheet
Page 3 of 33
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555856
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/18/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Peninsula Post-Acute
1609 Trousdale Drive
Burlingame, CA 94010
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
21 days of admission .
Level of Harm - Minimal harm
or potential for actual harm
Based on interview and record review, the facility failed to develop an accurate comprehensive care for two
of 18 sampled residents (Resident 20 and Resident 31) when:
Residents Affected - Few
1. Resident 20's care plan for Duloxetine (an anti-depressant medication that can also be used to treat
nerve pain) had the incorrect indication (reason to give a medication)
2. Resident 31's care plan for indefinite use of Cephalexin (an antibiotic) was not developed.
These failures have the potential for residents' care plans to not be person-centered and specific enough
for residents to meet their medical and physical needs.
Findings:
2. A review of Resident 20's face sheet (front page of the chart that contains a summary of basic
information about the resident), dated 10/18/24, indicated that Resident 20 was admitted 2024 with multiple
diagnoses including SPINAL STENOSIS (when the space inside the backbone is too small causing
pressure and pain) and LOW BACK PAIN.
A review of Resident 20's Order Summary Report (a list of a medical provider's orders for care), dated
10/18/24, indicated that Resident 20 was being given DULoxetine .by mouth one time a day for Chronic low
back pain
During a concurrent interview and record review on 10/17/24 at 2:31 PM Interim Director of Nursing
(IDON), Resident 20's care plan for Duloxetine, initiated on 09/11/24, was reviewed. The care plan for
Duloxetine indicated that Resident requires antidepressant medication related to diagnosis of depression
as evidence by verbalization of feeling sad/depressed. The IDON stated that this is not an accurate care
plan as it has the wrong indication.
During a concurrent interview and record review on 10/17/24 at 2:31 PM Interim Director of Nursing
(IDON), Resident 20's list of active diagnoses, dated 10/17/24, was reviewed. The list of active diagnoses
indicated all the conditions that Resident 20 was being treated or cared for. The IDON stated that she did
not see Depression as an active diagnosis.
During a concurrent interview and record review on 10/18/24 at 12:07 PM Interim Director of Nursing
(IDON), Resident 20's discharge summary, date 09/09/24, was reviewed. The discharge summary indicated
a summary of the Resident's hospital course including Resident 20's past medical history. The IDON stated
that she did not see Depression as a diagnosis at the hospital or on Resident 20's documented past
medical history.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555856
If continuation sheet
Page 4 of 33
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555856
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/18/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Peninsula Post-Acute
1609 Trousdale Drive
Burlingame, CA 94010
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0658
Ensure services provided by the nursing facility meet professional standards of quality.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview, and record review, the facility failed to provide care and treatment
according to facility policies and procedures and professional standards of practice for two of 18 sampled
residents (Resident 291 and Resident 24) when:
Residents Affected - Few
1. Insulin (a hormone that removes excess sugar from the blood, can be produced by the body or given
artificially via medication) injection was not prepared and administered according to current professional
standard of practice and facility's insulin administration policy and procedure for Resident 219 and Resident
24.
2. Glucose (blood sugar) reading for Resident 24 was obtained during meals. Additionally, insulin was
administered without a prescribed glucose check for Resident 24.
These failures resulted in a medication error and had the potential to affect the absorption rate and efficacy
of the insulin which could result in serious complications for Resident 219 and Resident 24.
Findings:
During medication pass observation on 10/15/24 at 12:13 PM, Licensed Vocational Nurse (LVN) 3 prepared
to administer 4 units of Humulin R (also known as regular insulin, is a short-acting insulin used to treat
diabetes) insulin based on Resident 219's glucose level of 206. During preparation, LVN 3 wiped the top of
the vial, pushed the needle on top of the vial and immediately draw 4 units of Humulin R insulin from the
vial. During insulin administration, LVN 3 held the back of Resident 219's right upper arm and injected the
insulin in a 90 degree (0) and immediately removed the syringe from the injection site.
During a follow up interview on 10/15/24 at 12:22 PM, LVN 3 stated, you don't need to pinch the site when
injecting.
During medication pass observation on 10/15/24 at 12:25 PM, LVN 3 went to Resident 24's room and saw
the speech therapist sitting with a lunch tray in front of the resident. During concurrent interview, LVN 3
stated the speech therapist started to feed Resident 24 and that she will proceed with the blood sugar
check since resident just started eating which will not affect the result.
During further observation on 10/15/24 at 12:29 PM, LVN 3 obtained Resident 24's blood sugar level which
was 202 and prepared to administer 4 units of Insulin Lispro (a fast-acting insulin used to control high blood
sugar in adults and children with diabetes) per sliding scale (refers to the progressive increase in the
pre-meal or nighttime insulin dose, based on pre-defined blood glucose ranges). During preparation, LVN 3
wiped the top of the vial, pushed the needle on top of the vial and immediately draw 4 units of Insulin Lispro
from the vial. During insulin administration, LVN 3 directly injected the insulin on the right upper quadrant of
the abdomen in a 900 angle and immediately removed the syringe from the injection site.
During a follow up interview on 10/15/24 at 12:36 PM, LVN 3 stated she knows that Resident 24 had
already eaten but did not think it will have an effect on the blood sugar result and insulin administration.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555856
If continuation sheet
Page 5 of 33
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555856
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/18/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Peninsula Post-Acute
1609 Trousdale Drive
Burlingame, CA 94010
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0658
Review of Resident 24's active orders in the EHR, indicated, the following (ff) orders:
Level of Harm - Minimal harm
or potential for actual harm
Order date 10/6/24: Check blood glucose at bedtime.
Residents Affected - Few
Order date 10/6/24: Insulin Lispro Injection 100 unit/ml (Insulin Lispro) Inject as per sliding scale: if 70-150
= 0 Do Not Hold if NPO. Give the ff insulin in addition to nutritional insulin; 151-200 = 2; 201-249 = 4;
250-300 = 6; 301-350 = 8; 351-400 = 10; BG (blood glucose) >400, give 12 units, subcutaneously with
meals for DM2.
During concurrent interview on 10/15/24 at 12:41 PM. LVN 3 stated, there is no order in the EHR for
Resident 24's blood glucose to be checked before meals. I only see the bedtime order. LVN 3 added, there
should be a separate order for the blood glucose check every meal.
During an interview on 10/16/24 at 10:18 AM, ADON stated there should be an order in place for blood
sugar checks and it should be done before meals, not during meals. During further interview, ADON was
asked about their policy and procedure on insulin administration. ADON stated, the amount of air to be
injected in the vial should be the same as to the dose of insulin to be drawn from the vial. Injecting of air
and drawing insulin from the vial should be done within eye level. In addition, ADON stated to gently pinch
the injection site, inject the insulin in a 450 or 900 angle depending on the injection site, leave the syringe
for at least 5 to 10 seconds, then release and remove the syringe. ADON further stated that a 450 angle
technique is followed when injecting on the upper and/or back of the arm while the 900 angle is followed
when injecting on the abdomen.
Review of facility's policy and procedure titled, Insulin Administration, updated 8/15/24, indicated, .Steps in
the Procedure (Insulin Injections via Syringe) . 2. Check blood glucose per physician order or facility
protocol . 6. Gently roll the insulin vial between the palms of both hands to resuspend the insulin . 10.
Create a vacuum in the vial by injecting air into the vial in the amount equal to the dose of insulin . 18. Light
grasp a fold of skin and insert the needle into the skin at a 900 angle. For very thin residents, insert at a
450 angle to avoid intramuscular injection. 19. Depress the plunge rand remove the needle after
approximately five (5) seconds .
According to the American Diabetes Association article titled, Insulin Administration, dated 1/1/23,
indicated, .INJECTION TECHNIQUE . Dose preparation .For all insulin preparations, except rapid- and
short-acting insulin and insulin glargine, the vial or pen should be gently rolled in the palms of the hands (or
shaken gently) to resuspend the insulin. An amount of air equal to the dose of insulin required should first
be drawn up and injected into the vial to avoid creating a vacuum . After the insulin is drawn into the
syringe, the fluid should be inspected for air bubbles. One or two quick flicks of the forefinger against the
upright syringe should allow the bubbles to escape. Air bubbles themselves are not dangerous but can
cause the injected dose to be decreased. Injection procedures - Injections are made into the subcutaneous
tissue. Most individuals are able to lightly grasp a fold of skin, release the pinch, then inject at a 90°
angle. Thin individuals or children can use short needles or may need to pinch the skin and inject at a
45° angle to avoid intramuscular injection, especially in the thigh area. Routine aspiration (drawing
back on the injected syringe to check for blood) is not necessary. Particularly with the use of insulin pens,
the needle should be embedded within the skin for 5 s after complete depression of the plunger to ensure
complete delivery of the insulin dose . Injection site - Insulin may be injected into the subcutaneous tissue
of the upper arm and the anterior and lateral aspects of the thigh, buttocks, and abdomen (with the
exception of a circle with a 2-inch radius around the navel) . Site selection should take into consideration
the variable absorption between sites. The abdomen has the fastest rate of absorption, followed by
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555856
If continuation sheet
Page 6 of 33
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555856
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/18/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Peninsula Post-Acute
1609 Trousdale Drive
Burlingame, CA 94010
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0658
the arms, thighs, and buttocks .
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555856
If continuation sheet
Page 7 of 33
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555856
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/18/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Peninsula Post-Acute
1609 Trousdale Drive
Burlingame, CA 94010
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0676
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Level of Harm - Minimal harm
or potential for actual harm
Based on interview and record review, the facility failed to ensure that one of 18 sampled residents
(Resident 26) had the necessary language systems for translation accessible when Resident 26 requested
a translator but multiple staff were not aware of resources except for family or the use of a communication
board (a tool that helps people with limited language skills express themselves by pointing to images or
symbols).
Residents Affected - Few
This failure has the potential for staff to not properly assess residents who speak a different language or
make it difficult for a resident to make their unique needs known.
Findings:
A review of Resident 26's face sheet (front page of the chart that contains a summary of basic information
about the resident), dated 10/18/24, indicated that Resident 26 was admitted in 2024 with a primary
language of Japanese.
During an interview on 10/15/24 at 12:10 PM with Resident 26, Resident 26 stated that their English was
not good, and they requested an translator to continue the interview.
A review of Resident 26's Medical Practitioner Narrative Note titled, PHYSICAL MEDICINE &
REHABILITATION FOLLOW UP EVALUATION, dated 10/24/24, indicated that on assessment by Medical
Doctor (MD) 1, MD 1 documented that Resident 26 had precautions (a measure taken in advance to
prevent something dangerous, unpleasant, or inconvenient from happening) including speaks Japanese
> [greater than] English.
During an interview on 10/15/24 at 12:20 PM with Registered Nurse (RN) 1, RN 1 stated that Resident 26
spoke Mandarin. RN 1 further stated that usually a staff member that speaks Mandarin can help translate
for the resident. RN 1 also stated that if more complex communication is needed, he would need a
translation line [an audio or audio-visual translation service].
During an interview on 10/15/24 at 2:10 PM with RN 1, a translator was requested. RN 1 stated that he
does not know how to access a translation line and would need to follow up with social services.
During an interview on 10/16/24 at 8:53 AM with RN 1, RN 1 stated that he that usually speaks to Resident
26 in English and Resident 26 can understand a little but if it's more complex questions . you'll have a more
difficult time.
During an interview 10/17/24 at 11:47 AM with Licensed Vocational Nurse (LVN) 1, LVN 1 stated that if she
needs help with translation with Resident 26, she would talk to the family or use non-verbal actions to
understand the Resident. LVN 1 further stated, I've never used a translator service.
During an interview on 10/17/24 at 2:42 PM with the Director of Social Services (DSS), the DSS stated that
staff will often use family for translation services. If the family is not available, the DSS stated that staff can
use communication boards with set phrases. If family in unavailable and the Resident has more complex
needs that go beyond the communication board, the DSS stated that staff could use translation applications
like Google Translate. The DSS further stated that the facility is not subscribed to any medical translation
services.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555856
If continuation sheet
Page 8 of 33
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555856
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/18/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Peninsula Post-Acute
1609 Trousdale Drive
Burlingame, CA 94010
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0758
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated,
prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic
medications are only used when the medication is necessary and PRN use is limited.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to monitor for behavioral symptoms, side effects and/or
adverse consequences for one of 3 sampled residents (Resident 220) on psychotropic (drugs that affects
brain activities associated with mental processes and behavior) medications. Additionally, the informed
consent for the use of psychotropic medication was signed seven days after Resident was admitted to the
facility.
This failure had the potential to place residents on psychotropic medications at risk for adverse health
consequences which could negatively impact the resident's mental, physical, and psychosocial well-being.
Findings:
Review of Resident 220's admission record indicated, was admitted to facility on 10/10/24 with diagnoses
including osteoarthritis (a progressive disorder of the joints, caused by a gradual loss of cartilage) of right
ankle and foot, schizophrenia, (a mental illness that is characterized by disturbances in thought), and type 2
diabetes mellitus (DM - high blood sugar).
Review of Resident 220's SNF (skilled nursing facility) admission history and physical (H&P) dated
10/12/24, indicated, .Hx (history) schizophrenia: con (continue) amisulpride (an antiemetic and
antipsychotic medication used at lower doses intravenously to prevent and treat postoperative nausea and
vomiting; and at higher doses by mouth to treat schizophrenia and acute psychotic episodes) tab 400 mg
(milligrams) po (per orem, meaning orally or via the mouth) qhs (every hours of sleep) with pt's (patient)
own supply. Cont benztropine (treats symptoms that affect your movement caused by Parkinson's disease
and other conditions) 0.5 mg po daily for TD (tardive dyskinesia - a chronic condition that causes
involuntary, repetitive movements in the body) symptom control . PATIENT TAKES 400 QHS OF
AMISULPRIDE TABLETS THESE ARE NOT AVAIALBLE IN USA, PLEASE ALLOW PATIENT TO TAKE
HOME MEDICATIONS. DAUGHTER [Name] APPROVES .
Review of Resident 220's active orders indicated, start date 10/10/24 AMISULPRIDE 400 MG TABLET.
Take 1 tablet at bedtime for Schizophrenia. Daughter will supply the medication.
Review of Resident 220's informed consent indicated, LN (licensed nurse) verified verbal or phone consent
was received from daughter [Name] on 10/10/24. The informed consent also indicated was signed by the
physician on 10/17/24, seven days after Resident 220 was admitted and started taking amisulpride at the
facility.
Review of Resident 220's Medication Regimen Review dated 10/12/24, indicated, AMISULPRIDE 400 MG
TABLET. Take 1 tablet at bedtime for Schizophrenia. Daughter will supply the medication. Recommendation:
Please enter orders in PCC to monitor target behavior and SE for the medication(s) listed above.
During a concurrent record review and interview with Assistant Director of Nursing (ADON) on 10/18/24 at
11:59 AM, ADON stated, monitoring of behavior and side effects for residents on psychotropic medications
should start as soon as soon as the medication was administered. Resident 220's active orders and
medication administration record indicated, amisulpride was first administered on 10/10/24
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555856
If continuation sheet
Page 9 of 33
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555856
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/18/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Peninsula Post-Acute
1609 Trousdale Drive
Burlingame, CA 94010
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0758
and the side effects monitoring was started on 10/17/24.
Level of Harm - Minimal harm
or potential for actual harm
Review of facility's policy and procedure titled, Psychoactive/Psychotropic Medication Use, updated August
2022, indicated, .1. General Guidelines: .g. Prior to administration of Psychotropic medication, the
prescribing clinician will obtain informed consent from resident (or, as appropriate, the resident
representative), and document the consent in the medical record. 2. Psychotropic Medication Management
- a. Psychotropic medication management for the resident will involve the facility interdisciplinary team
consideration of the following: indication and clinical need for medication, dose, duration, and adequate
monitoring for efficacy and adverse consequences. Management will also include preventing (where
possible), identifying, and responding to adverse consequences .e. Monitoring of resident receiving
Psychotropic medication will include evaluation of the effectiveness of the medication, as well as an
assessment for possible adverse consequences. Behavioral symptoms are reevaluated periodically to
determine the potential for reducing or discontinuing the drug based on therapeutic goals, and any adverse
effects or functional impairment. f. Staff will monitor for potential adverse consequences, such as: .tardive
dyskinesia . 3. Informed Consent . iii. Prior to administration of Psychotropic medication, the prescribing
clinician will obtain informed consent from resident (or, as appropriate, the resident representative), and
document the consent in the medical record . vii. The personal examination and signatures can be
completed and signed using remote technology .
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555856
If continuation sheet
Page 10 of 33
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555856
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/18/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Peninsula Post-Acute
1609 Trousdale Drive
Burlingame, CA 94010
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0759
Ensure medication error rates are not 5 percent or greater.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview, and record review, the facility failed to ensure the medication error rate
was less than five percent (5%) when 10 medication errors occurred out of 40 opportunities during the
medication administration for four residents (Resident 53, Resident 43, Resident 219, and Resident 24,
resulting in an error rate of 25%.
Residents Affected - Some
1. Licensed Vocational Nurse (LVN) 3 did not observe Resident 53 take her medications after leaving seven
(7) of the prescribed medications on the bedside table.
2. Registered Nurse (RN) 1 administered Resident 43's Repaglinide (used to treat type 2 diabetes mellitus
[high blood sugar]) during meals.
3. Insulin was not administered according to professional standard of practice for Resident 219 and
Resident 24. In addition, insulin was administered without a prescribed blood sugar check for Resident 24.
These failures resulted in medications not given according to the prescriber's orders and/or manufacturer's
specifications and had the potential for residents not receiving the full therapeutic effects of the
medications.
Findings:
1. During medication pass observation on 10/15/24 at 9:50 AM, LVN 3 prepared ten (10) medications for
Resident 53:
a. 1 packet - MiraLAX powder (used to treat occasional constipation) 17 grams (g).
b. 2 tablets (tabs) - Oxycodone (a controlled substance used to treat moderate to severe pain) Tablet 5
milligrams (mg).
c. 1 tab - Simethicone (used to relieve painful pressure caused by excess gas in the stomach and
intestines) 80 mg chewable tablet.
d. 4 tabs - Metoprolol Succinate (used to treat chest pain, heart failure and high blood pressure) tablet 25
mg Extended Release (ER).
e. 1 tab - Losartan Potassium (used to treat high blood pressure) tab 50 mg.
f. Fluticasone Furoate Nasal Spray (used to prevent difficulty breathing, chest tightness, wheezing, and
coughing caused by asthma in adults and children) 27.5 micrograms (mcg) per spray.
g. ½ tab - Spironolactone (used to treat high blood pressure and fluid retention) 25 mg 1 tab, take
½ (12.5 mg) by mouth once daily.
h. 1 tab - Trospium chloride (used to treat an overactive bladder) tab 20 mg.
i. Docusate sodium (a stool softener medication used to treat occasional constipation) tab 100 mg which
was refused by Resident 53.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555856
If continuation sheet
Page 11 of 33
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555856
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/18/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Peninsula Post-Acute
1609 Trousdale Drive
Burlingame, CA 94010
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0759
j. 3 patches - Aspercreme with 4% Lidocaine (used for pain relief) pain relief patch.
Level of Harm - Minimal harm
or potential for actual harm
On the same medication pass observation, LVN 3 administered 2 tabs of Oxycodone, MiraLAX powder that
was mixed with Gatorade in a small cup full of ice cubes and applied 1 patch of Aspercreme on Resident
53's back. Resident 53 consumed three quarters of the mixture and left the remaining portion on the
bedside table. Resident 53 told LVN 3 to leave the rest of the medications on the bedside table and that she
will take them later since she was in a rush to use the bed pan and get her peri-care (also known as
perineal care - means cleaning the private area of patients) done. During further observation, LVN 3 left the
Fluticasone Furoate nasal spray and medicine cup that had the rest of the medications she prepared for
Resident 53 on the bedside table and took the 2 Aspercreme patch and stored it in the medication (med)
cart to be applied at a later time.
Residents Affected - Some
During an interview on 10/15/24 at 10:05 AM, LVN 3 stated she was not supposed to leave the medications
at the bedside and that she should observe the resident taking it. LVN 3 stated she take the medications
with her and store it in the med cart while the resident is not yet ready. LVN 3 further stated, she would
come back to check if Resident 53 took the medications she left on the bedside table. Furthermore, LVN 3
stated a total of seven medications were left at the bedside.
Review of the manufacturer's instructions for MiraLAX indicated, the medication should be administered
with 4 to 6 ounces (oz) of fluid and taken immediately after mixing. Waiting too long before consuming the
mixture can cause it to thicken, potentially leading to choking.
Review of Resident 53's electronic health record (EHR) indicated, there was no order obtained and
assessment completed for Resident 53 to self-administer her medications.
During concurrent interview on 10/15/24 at 12:47 PM, LVN 3 stated Resident 53 has no order for
self-administration of medication.
During an interview on 10/15/24 at 4:31 PM, Assistant Director of Nursing (ADON) stated, the nurse should
observe the resident take the medications before leaving the room and that nurses are not supposed to
leave any medications at the bedside.
Review of facility's policy and procedure titled, Administering Oral Medications, revised October 2010,
indicated, .Steps in the Procedure .9. Prepare the correct dose of medication: .c. For powdered
medications. Mix with liquids at the bedside . 21. Remain with the resident until all medications have been
taken .
Review of facility's policy and procedure titled, Administering Medications, copyright 2001, indicated, .20.
For residents not in their rooms or otherwise unavailable to receive medication on the pass, the MAR
(Medication Administration Record) may be 'flagged'. After completing the medication pass, the nurse will
return to the missed resident to administer the medication . 27. Residents may self-administer their own
medications only if the attending physician, in conjunction with the interdisciplinary planning team, has
determined that they have the decision-making capacity to do so safely .
2. During medication pass observation on 10/15/24 at 12:08 PM, Registered Nurse (RN) 1 prepared two
medications for Resident 43 including Repaglinide (used to treat type 2 diabetes mellitus [high blood
sugar]) tablet 0.5 mg. RN 1 administered the Repaglinide while Resident 43 was eating his lunch. During
concurrent interview, RN 1 stated Repaglinide can be taken before or after meals.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555856
If continuation sheet
Page 12 of 33
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555856
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/18/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Peninsula Post-Acute
1609 Trousdale Drive
Burlingame, CA 94010
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0759
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Review of Resident 43's active orders in the EHR indicated, Repaglinide Tablet 0.5 MG. Give 1 tablet by
mouth two times a day for DM 2 Give 30 minutes before breakfast and lunch.
According to the Food and Drug Administration (FDA, is a federal agency responsible for protecting the
public health by ensuring the safety, efficacy, and security of human and veterinary drugs, vaccines and
other biological products for human use, and medical devices) prescribing information for Repaglinide, .2.
Repaglinide Tablets Dosage and Administration . The recommended starting dose for patients whose
HbA1c is less than 8% is 0.5 mg orally before each meal. For patients whose HbA1c is 8% or greater the
starting dose is 1 mg or 2 mg orally before each meal. The recommended dose range is 0.5 mg to 4 mg
before meals, with a maximum daily dose of 16 mg. The patient's dose should be doubled up to 4 mg with
each meal until satisfactory glycemic control is achieved. At least one week should elapse to assess
response after each dose adjustment. Instruct patients to take repaglinide tablets within 30 minutes before
meals. Repaglinide tablets may be dosed 2, 3, or 4 times a day in response to changes in the patient's
meal pattern .
Review of facility's policy and procedure titled, Administering Medications, copyright 2001, indicated, .4.
Medications are administered in accordance with prescriber orders, including the required time frame. 5.
Medication administration times are determined by the resident need and benefit, not staff convenience.
Factors that are considered include: a. enhancing optimal therapeutic effect of the medication; b. preventing
potential medication or food interactions . 7. Medications are administered within one (1) hour of their
prescribed time, unless otherwise specified (for example, before and after meal orders) . 10. The individual
administering the medication checks the label THREE (3) times to verify the right resident, right medication,
right dosage, right time and right method (route) of administration before giving the medication .
3a. During medication pass observation on 10/15/24 at 12:13 PM, LVN 3 prepared to administer 4 units of
Humulin R (also known as regular insulin, is a short-acting insulin used to treat diabetes) insulin (a
hormone that removes excess sugar from the blood, can be produced by the body or given artificially via
medication) based on Resident 219's glucose (blood sugar) level of 206. During preparation, LVN 3 wiped
the top of the vial, pushed the needle on top of the vial and immediately draw 4 units of Humulin R insulin
from the vial. During insulin administration, LVN 3 held the back of Resident 219's right upper arm and
injected the insulin in a 90 degree (0) and immediately removed the syringe from the injection site.
During a follow up interview on 10/15/24 at 12:22 PM, LVN 3 stated, you don't need to pinch the site when
injecting.
3b. During medication pass observation on 10/15/24 at 12:25 PM, LVN 3 went to Resident 24's room and
saw the speech therapist sitting with a lunch tray in front of the resident. During concurrent interview, LVN 3
stated the speech therapist started to feed Resident 24 and that she will proceed with the blood sugar
check since resident just started eating which will not affect the result.
During further observation on 10/15/24 at 12:29 PM, LVN 3 obtained Resident 24's blood sugar level which
was 202 and prepared to administer 4 units of Insulin Lispro (a fast-acting insulin used to control high blood
sugar in adults and children with diabetes) per sliding scale (refers to the progressive increase in the
pre-meal or nighttime insulin dose, based on pre-defined blood glucose ranges). During preparation, LVN 3
wiped the top of the vial, pushed the needle on top of the vial and immediately draw 4 units of Insulin Lispro
from the vial. During insulin administration, LVN 3 directly injected the insulin on the right upper quadrant of
the abdomen in a 900 angle and immediately
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555856
If continuation sheet
Page 13 of 33
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555856
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/18/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Peninsula Post-Acute
1609 Trousdale Drive
Burlingame, CA 94010
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0759
removed the syringe from the injection site.
Level of Harm - Minimal harm
or potential for actual harm
During a follow up interview on 10/15/24 at 12:36 PM, LVN 3 stated she knows that Resident 24 had
already eaten but did not think it will have an effect on the blood sugar result and insulin administration.
Residents Affected - Some
Review of Resident 24's active orders in the EHR, indicated, the following (ff) orders:
Order date 10/6/24: Check blood glucose at bedtime.
Order date 10/6/24: Insulin Lispro Injection 100 unit/ml (Insulin Lispro) Inject as per sliding scale: if 70-150
= 0 Do Not Hold if NPO. Give the ff insulin in addition to nutritional insulin; 151-200 = 2; 201-249 = 4;
250-300 = 6; 301-350 = 8; 351-400 = 10; BG (blood glucose) >400, give 12 units, subcutaneously with
meals for DM2.
During concurrent interview on 10/15/24 at 12:41 PM. LVN 3 stated, there is no order in the EHR for
Resident 24's blood glucose to be checked before meals. I only see the bedtime order. LVN 3 added, there
should be a separate order for the blood glucose check every meal.
During an interview on 10/16/24 at 10:18 AM, ADON stated there should be an order in place for blood
sugar checks and it should be done before meals, not during meals. During further interview, ADON was
asked about their policy and procedure on insulin administration. ADON stated, the amount of air to be
injected in the vial should be the same as to the dose of insulin to be drawn from the vial. Injecting of air
and drawing insulin from the vial should be done within eye level. In addition, ADON stated to gently pinch
the injection site, inject the insulin in a 45 or 90 degree angle depending on the injection site, leave the
syringe for at least 5 to 10 seconds, then release and remove the syringe. ADON further stated that a 450
angle technique is followed when injecting on the upper and/or back of the arm while the 900 angle is
followed when injecting on the abdomen.
Review of facility's policy and procedure titled, Insulin Administration, updated 8/15/24, indicated, .Steps in
the Procedure (Insulin Injections via Syringe) . 2. Check blood glucose per physician order or facility
protocol . 6. Gently roll the insulin vial between the palms of both hands to resuspend the insulin . 10.
Create a vacuum in the vial by injecting air into the vial in the amount equal to the dose of insulin . 18. Light
grasp a fold of skin and insert the needle into the skin at a 900 angle. For very thin residents, insert at a
450 angle to avoid intramuscular injection. 19. Depress the plunge rand remove the needle after
approximately five (5) seconds .
According to the American Diabetes Association article titled, Insulin Administration, dated 1/1/23,
indicated, .INJECTION TECHNIQUE . Dose preparation .For all insulin preparations, except rapid- and
short-acting insulin and insulin glargine, the vial or pen should be gently rolled in the palms of the hands (or
shaken gently) to resuspend the insulin. An amount of air equal to the dose of insulin required should first
be drawn up and injected into the vial to avoid creating a vacuum . After the insulin is drawn into the
syringe, the fluid should be inspected for air bubbles. One or two quick flicks of the forefinger against the
upright syringe should allow the bubbles to escape. Air bubbles themselves are not dangerous but can
cause the injected dose to be decreased. Injection procedures - Injections are made into the subcutaneous
tissue. Most individuals are able to lightly grasp a fold of skin, release the pinch, then inject at a 90°
angle. Thin individuals or children can use short needles or may need to pinch the skin and inject at a
45° angle to avoid intramuscular injection, especially in the thigh area. Routine aspiration (drawing
back on the injected syringe to
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555856
If continuation sheet
Page 14 of 33
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555856
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/18/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Peninsula Post-Acute
1609 Trousdale Drive
Burlingame, CA 94010
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0759
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
check for blood) is not necessary. Particularly with the use of insulin pens, the needle should be embedded
within the skin for 5 s after complete depression of the plunger to ensure complete delivery of the insulin
dose . Injection site - Insulin may be injected into the subcutaneous tissue of the upper arm and the anterior
and lateral aspects of the thigh, buttocks, and abdomen (with the exception of a circle with a 2-inch radius
around the navel) . Site selection should take into consideration the variable absorption between sites. The
abdomen has the fastest rate of absorption, followed by the arms, thighs, and buttocks .
Event ID:
Facility ID:
555856
If continuation sheet
Page 15 of 33
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555856
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/18/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Peninsula Post-Acute
1609 Trousdale Drive
Burlingame, CA 94010
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0760
Ensure that residents are free from significant medication errors.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview, and record review the facility failed to ensure that one of 18 sampled
Residents (Resident 269) was free of significant medication errors when Resident 269 was given
Acetaminophen (a pain medication) beyond the parameters ordered by the medical provider.
Residents Affected - Few
This failure has the potential to lead to Acetaminophen adverse effects (undesired effect of a drug)
including abdominal pain, nausea/vomiting, or liver damage.
Findings:
A review of Resident 269's face sheet (front page of the chart that contains a summary of basic information
about the resident), dated 10/18/24, indicated that Resident 269 was admitted in 2024 for multiple
diagnosis including Fracture, Left femur (break in the upper leg bone) and Fracture .of left humerus (break
in the left upper arm bone).
A review of Resident 269's medication administration record (MAR, a daily documentation record used by a
licensed nurse to document medications and treatments given to a resident), dated 10/17/24, indicated that
Resident 269 had two orders for Acetaminophen. The first order indicated Acetaminophen . 500 MG
[milligrams, metric unit of measurement used for medication dosage and/or amount] . Give 2 tablet by
mouth three times a day for Left should pain DNE [do not exceed] 3g/24hours [Grams, metric unit of
measurement used for medication dosage and/or amount, in 24 hours] of APAP [another name for
Acetaminophen] from all sources. The second order indicated Resident 269 can receive 325 MG
(Acetaminophen) .2 tablet by mouth every 4 hours as needed .DNE 3g/24hours of APAP from all sources.
During a concurrent interview and record review 10/17/24 at 11:52 AM with Licensed Vocational Nurse
(LVN) 1, Resident 269's MAR, dated 10/17/24, was reviewed. The MAR indicated that Resident 269's
Acetaminophen was given as ordered-1000 MG three times a day on October 12, 13, 14, and 16, 2024.
The MAR further indicated that Resident 269 received an additional 650mg of Acetaminophen on October
13, 2024 at 2108 (9:08 PM) and October 14, 2024 at 0110 (1:10 AM). LVN 1 stated that for the dates of
October 13 and October 14, Resident 269 exceeded the ordered maximum dose of Acetaminophen. LVN 1
stated that this was not okay because Resident 269's medication orders indicated that Resident 269 should
not exceed 3000mg in 24 hours. LVN 1 further stated that she would be concerned about any effects on the
liver or kidney when taking too much Acetaminophen.
During a concurrent interview and record review 10/17/24 at 2:09 PM with the Interim Director of Nursing
(IDON), Resident 269's MAR, dated 10/17/24, was reviewed. The MAR indicated that Resident 269's
Acetaminophen was given as ordered-1000 MG three times a day on October 12, 13, 14, and 16, 2024.
The MAR further indicated that Resident 269 received an additional 650mg of Acetaminophen on October
13, 2024 at 2108 (9:08 PM) and October 14, 2024 at 0110 (1:10 AM). The IDON stated that on October 13
and October 14, Resident 269 was given Acetaminophen that went over the parameter. The IDON further
stated that taking too much Acetaminophen can have an effect on liver function.
A review of a facility policy titled Administering Medications, dated 2001, indicated that Medications are
administered in accordance with prescriber orders, including any required time frame.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555856
If continuation sheet
Page 16 of 33
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555856
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/18/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Peninsula Post-Acute
1609 Trousdale Drive
Burlingame, CA 94010
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0761
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted
professional principles; and all drugs and biologicals must be stored in locked compartments, separately
locked, compartments for controlled drugs.
Based on observation, interview, and record review, the facility failed to ensure medications and biologicals
were labeled and stored according to manufacturer's instruction and facility policy and procedure; expired
biologicals were removed from the active storage area; and medication cart was locked when left
unattended.
These deficient practices had the potential to compromise the integrity and effectiveness of the drugs and
biologicals; and may jeopardize the health and safety of residents.
Findings:
1A. During an observation on 10/14/24 at 10:25 AM, in resident's room, a medicine bottle was observed in
plain sight in Resident 52's bedside drawer. The medication bottle indicated, FETILIDE 500 MCG (Generic
for Dofetilide) ., a medication used to treat an irregular heartbeat (arrhythmia). During concurrent interview,
Resident 52 stated she had asked the doctor to have her keep this medication at the bedside so she can
take it on time to prevent her heart rate to increase.
During concurrent interview and record review on 10/16/24 at 3:31 PM, Licensed Vocational Nurse (LVN) 3
reviewed Resident 52's active orders and did not find an order or documentation indicating resident can
keep her medication (Dofetilide) at the bedside. LVN 3 stated, there was no order or assessment in the
chart. I don't see it here. LVN 3 added, there should be an order to store or keep medications at the
bedside.
Review of facility's policy and procedure titled, Administering Medications, copyright 2001, indicated, .27.
Residents may self-administer their own medications only if the attending physician, in conjunction with the
interdisciplinary planning team, has determined that they have the decision-making capacity to do so safely
.
1B. During medication pass observation on 10/15/24 at 10:13 AM, LVN 3 prepared Adult Tussin DM (used
to treat cough and congestion caused by the common cold or minor throat or bronchial irritation) 10
milliliters (ml) for Resident 50. The Adult Tussin DM bottle was opened and undated. During concurrent
interview, LVN 3 stated, they're supposed to write an open date, either put a yellow sticker label or write the
open date directly on the bottle.
1C. During medication pass observation on 10/15/24 at 12:08 AM, Registered Nurse (RN) 1 prepared two
medications for Resident 43 including Sevelamer Carbonate (a phosphate binder medication used to
control high blood level of phosphorous, a mineral found in food, in people with kidney disease who are on
dialysis) 800 mg 1 tablet. The medication label indicated, take 2 tablets by mouth three times daily with
meal. The medication label did not indicate a note or change of direction. During concurrent interview, RN 1
reviewed the order and stated, to administer 1 tablet only.
Review of Resident 43's Order Summary Report dated 10/18/24, indicated, Sevelamer Carbonate Tablet
800 MG Give 2 tablet by mouth with meals for hypocalcemia was discontinued on 9/14/24. The Order
Summary Report also indicated a new order was entered on 9/24/24 for Sevelamer Carbonate Tablet 800
MG Give 2 tablet by mouth with meals for hypocalcemia.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555856
If continuation sheet
Page 17 of 33
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555856
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/18/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Peninsula Post-Acute
1609 Trousdale Drive
Burlingame, CA 94010
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0761
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
1D. During an inspection of the Medication Cart (Med Cart) 1 and concurrent interview with LVN 1, on
10/17/24 at 10:47 AM, in station 1, one bottle of multi-dose insulin vial (Humulin R) was opened and
undated. LVN 1 stated, it needs to be discarded 28 days after opening, therefore there should be an open
date.
1E. During further inspection and concurrent interview with LVN 1, on 10/17/24 at 10:55 AM, in station 1,
acknowledged the following were stored in the locked compartment of Med Cart 1:
a. Multiple controlled drugs (a drug or chemical whose manufacture, possession, or use is regulated by a
government) of discharged residents and those that were discontinued remained and were stored in the
locked compartment.
b. Resident's money in a plastic (Ziploc) bag was stored in the locked box together with the controlled
drugs.
During a concurrent interview, LVN 1 stated that resident's valuables including money, should not be in the
medication cart because of infection control concerns and that it should be kept in a safe by the social
services.
During an interview on 10/17/24 at 11:23 AM, ADON stated, resident's money is given to social services,
DON, or whoever has a locked box for safe keeping. ADON added, it should not be stored in the medication
cart and that the locked compartment are only for narcotic drugs (controlled drugs).
Review of facility's policy and procedure titled, Controlled Substances, revised November 2023, indicated,
.13. Controlled substances remaining in the facility after the order has been discontinued or the resident
has been discharged are securely locked in an area with restricted access until destroyed. 16. The director
of nursing services maintains and disseminates to appropriate individuals a list of staff who have access to
medication storage areas and controlled substance containers .
2. During inspection of the medication cart and concurrent interview with LVN 1, on 10/17/24 at 10:50 AM,
in station 1, one bottle of Assure Dose Control Solution (a testing solution to ensure your blood glucose
monitor produces accurate results) was stored beyond the manufacturer's expiration date, Exp. 2024-10-06.
LVN 1 acknowledged and stated, the control solution was past the expiration date.
According to the manufacturer's information sheet for Assure Dose Control Solution, .Storage and
Handling: . Use before the expiration date printed on the bottle. Use the control solution within 90 days (3
months) of first opening. It is recommended that you write the date of opening on the control solution bottle
label (Date Open) as a reminder to dispose of the opened solution after 90 days .
3. During an observation on 10/16/24 at 10:03 AM, in resident's room, LVN 2 left the medication cart
unlocked in the hallway during medication pass.
During an interview on 10/16/24 at 10:09 AM, Assistant Director of Nursing (ADON) stated, the medication
cart should not be left unlocked and unattended.
Review of facility's policy and procedure titled, Medication Labeling and Storage, revised February 2023,
indicated, The facility stores all medications and biologicals in locked compartments under proper
temperature, humidity and light controls . Medication Storage . 2. The nursing staff is responsible for
maintaining medication storage and preparation areas in a clean, safe, and sanitary
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555856
If continuation sheet
Page 18 of 33
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555856
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/18/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Peninsula Post-Acute
1609 Trousdale Drive
Burlingame, CA 94010
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0761
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
manner. 3. If the facility has discontinued, outdated, or deteriorated medications or biologicals, the
dispensing pharmacy is contacted for instructions regarding returning or destroying these items. 4.
Compartments (including, but not limited to, drawers, cabinets, rooms, refrigerators, carts, and boxes)
containing medications and biologicals are locked when not in use, and trays or carts used to transport
such items are not left unattended if open or otherwise potentially available to others . Medication Labeling 1. Labeling of medications and biologicals dispensed by the pharmacy is consistent with applicable federal
and state requirements and currently accepted pharmaceutical practices . 5. Multi-dose vials that have
been opened or accessed (e.g., needle punctured) are dated and discarded within 28 days unless the
manufacturer specifies a shorter or longer date for the open vial . 12. The nursing staff must inform the
pharmacy of any changes in physician orders for a medication.
Event ID:
Facility ID:
555856
If continuation sheet
Page 19 of 33
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555856
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/18/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Peninsula Post-Acute
1609 Trousdale Drive
Burlingame, CA 94010
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0802
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition
service.
Based on observation, interview, and facility document review, the facility failed to ensure one kitchen staff
competency for manual warewashing (warewashing: cleaning and sanitizing of utensils and food-contact
surfaces of equipment) using the three-compartment sink.
The failure to ensure staff competency for 1 of 8 kitchen staff regarding manual warewashing had the
potential to result in contamination of food and/or utensils and equipment leading to illness caused by
pathogens (harmful organisms).
Findings:
Review of the policy and procedure titled 3-Compartment Procedure for Manual Dishwashing, dated 2023,
showed if the dish machine is not working properly manual dishwashing will be initiated. All items should be
rinsed, scraped, or soaked before washing. The first compartment is used for washing. Fill the first
compartment with detergent and hot water. The second compartment is used for rinsing. Fill the sink with
clean, clear hot water, 110 -120 degrees Fahrenheit (F, temperature scale) and the temperature should be
recorded. Items should be thoroughly rinsed to remove detergent and the water should be replaced if it
becomes cloudy or dirty, or when temperature falls below 110 degrees F. The third compartment is used for
sanitizing. Fill the third compartment with clean, clear water then add sanitizer. Immerse all washed items in
the sanitizer solution.
During a concurrent kitchen observation in the presence of the Registered Dietitian (RD) and Dietary
Supervisor (DS) and interview on 10/15/24 at 9:38 AM, Dietary Aide (DA) 1 stood in front of the
three-compartment sink and described how items such as dishes, cooking utensils, and cooking equipment
would be cleaned using the three-compartment sink in the event the dish machine could not be used. DA 1
stated the first sink was for scraping food, the second sink was for washing with soap/detergent, and the
third sink was for rinsing in plain water without anything added to the water. DA 1 did not mention sanitizing
as part of the procedure. DS stated mostly a Dietary Aide would use the 3-compartment sink to wash items
if the dish machine was not working.
During an interview on 10/15/24 at 12:30 PM, DS stated the procedures for manual warewashing including
scraping, washing, rinsing, and sanitizing. DS further stated the first sink was for washing, the second sink
was for rinsing, and the third sink was for sanitizing.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555856
If continuation sheet
Page 20 of 33
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555856
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/18/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Peninsula Post-Acute
1609 Trousdale Drive
Burlingame, CA 94010
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0803
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be
updated, be reviewed by dietician, and meet the needs of the resident.
Based on observation, interview, and record review, the facility failed to ensure meals were plated in
accordance with the approved menu when the incorrect scoop size was used for serving green beans to
residents for a lunch meal.
This failure to follow the planned menu had the potential to result in residents' diets not being given in
accordance with the prescriber's order and diet specifications, resulting in residents not receiving the
amount of nutrients to meet their nutritional needs to 49 residents who received regular textured green
beans according to the menu and the lunch tray tickets.
Findings:
Review of the facility provided document titled Fall Menus spreadsheet dated 10/14/24, showed the serving
size for regular textured Southern [NAME] beans was ½ cup.
According to the facility's lunch tray tickets dated 10/14/24, showed 49 residents had a diet allowing regular
textured green beans and did not have a dislike for beans/green beans.
Review of the undated facility document titled Scoop Measurements, showed the gray color scoop (number
8) measures ½ cup, and the green color scoop (number 12) measures 1/3 cup.
During a kitchen observation on 10/14/24 at 12:00 PM, [NAME] 1 used a green scoop to serve green beans
during trayline.
During an interview on 10/15/24 at 1:43 PM, DS acknowledged [NAME] 1 used an incorrect scoop size
according to the menu to serve green beans and she used a green scoop (number 12), intended for 1/3
cup portions, instead of the gray scoop for ½ cup portions.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555856
If continuation sheet
Page 21 of 33
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555856
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/18/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Peninsula Post-Acute
1609 Trousdale Drive
Burlingame, CA 94010
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0804
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview, and facility document review, the facility failed to provide palatable food for
a lunch meal including:
Residents Affected - Some
1.
Meatballs; and
2.
Pureed green beans.
The failure to provide palatable food had the potential to reduce residents' food and nutrient intake leading
to weight loss and/or nutritional medical complications for 34 residents who received meatballs or pureed
green beans according to diet orders on the lunch meal tickets out of 56 residents who received food from
the kitchen.
Findings:
1.
Review of the facility policy and procedure (P&P) titled Meal Service dated 2023, showed the Food and
Nutrition Services staff member will take the food temperature prior to service of the meal with a
thermometer. It may be necessary to take the temperature in more than one location on the food item to
confirm the proper temperature has been reached. The food temperatures will be recorded. The minimum
hot holding temperature on steam table is 140 degrees F. Temperatures of the food when the resident
receives it is based on palatability. The goal is to serve hot food hot. The document also showed the
recommended temperature for hot entrees at delivery to the resident should be at or over 120 degrees F.
Review of the facility's job description titled Cook prepared by Human Resources on 10/2016, showed the
[NAME] essential duties included but were not limited to preparing tasteful meals, and recording food
temperatures for meals.
Review of the facility provided document titled Fall Menus spreadsheet dated 10/14/24 and used as the
menu for lunch on 10/14/24, showed all regular textured diets received a meatball sandwich.
Review of the lunch meal tickets dated 10/14/24, showed 34 residents received a regular textured diet.
However, the tray tickets showed 2 of the 34 residents did not like beef, so according to the menu and tray
tickets, 32 residents received meatballs for lunch.
During a concurrent observation in the kitchen and interview on 10/14/24 at 11:45 AM with [NAME] 1 and
the Dietary Supervisor (DS) , trayline was started for the lunch meal. [NAME] 1 started to plate the first tray.
When DS was asked what the holding temperatures of the food were on trayline, DS stated the food
temperatures were not measured before trayline was started. DS informed [NAME] 1 to measure the food
temperatures on the trayline and handed her a thermometer. [NAME] 1 inserted the thermometer with cover
over probe in a meatball. [NAME] 1 stated the thermometer was not working. When [NAME] 1 was
informed, the thermometer probe cover was on, she removed it and started to measure the
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555856
If continuation sheet
Page 22 of 33
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555856
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/18/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Peninsula Post-Acute
1609 Trousdale Drive
Burlingame, CA 94010
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0804
Level of Harm - Minimal harm
or potential for actual harm
food temperature. [NAME] 1 measured the temperatures of two meatballs and stated the temperatures
were 125 degrees Fahrenheit (F, temperature scale) and 126.4 degrees F. The surveyor also measured the
temperature of meatballs with a calibrated thermometer the temperature of one meatball towards the
bottom of the pan was 133 degrees F. The temperatures of three meatballs toward the top of the pan were
113.6 degrees F, 118.6 degrees F, and 102.2 degrees F.
Residents Affected - Some
During a concurrent observation and interview with the Registered Dietitian (RD) on 10/14/24 at 1:22 PM, a
regular texture meal was sampled immediately following the delivery of the last resident tray. The
temperature of the food was measured. A meatball temperature measured with a calibrated thermometer
was 105.1 degrees F. The RD stated the meatball was cool in the mouth, not cold but lower than ideal, The
RD further stated all food temperature should be checked before trayline begins.
2.
Review of the facility provided document titled Fall Menus Spreadsheet dated 10/14/24 and used as the
menu for lunch on 10/14/24, showed regular textured diets received Southern [NAME] Beans and pureed
diets received pureed Southern [NAME] Beans.
Review of the lunch meal tickets dated 10/14/24, showed 2 residents received a pureed diet.
Review of the facility's undated Recipe: Pureed Vegetables, showed to prepare the vegetables per the
regular recipe, puree the vegetables (using a food processor or blender) to a paste consistency before
adding any liquid. Gradually add a warm liquid such as low sodium broth if needed. Taste and adjust
seasoning as needed.
Review of the facility's job description titled Cook prepared by Human Resources on 10/2016, showed the
[NAME] essential duties included but were not limited to preparing tasteful meals, and preparing pureed
foods.
During a concurrent observation and interview with the RD and DS on 10/14/24 at 1:22 PM, a regular and a
pureed texture meal was sampled immediately following the delivery of the last resident tray. The regular
green beans tasted like green beans and were not overly seasoned. The pureed green beans were
extremely salty and did not taste like green beans. The RD stated the pureed green beans were a little
salty. The RD tasted the regular green beans and said the regular and the pureed tasted different. When DS
tasted the pureed green beans, she stated they tasted salty.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555856
If continuation sheet
Page 23 of 33
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555856
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/18/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Peninsula Post-Acute
1609 Trousdale Drive
Burlingame, CA 94010
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0808
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or
licensed dietitian, to the extent allowed by State law.
Based on observation, interview and record review, the facility failed to ensure the facility's electronic
medical record was designed to provide physicians with diet order selections, for residents with renal
(kidney) insufficiency/failure, that was consistent with current standards of practice and terminology used by
the approved diet manual of the Food and Nutrition Services Department.
This failure had the potential for 3 residents (Resident 34, 43, and 54), out of a facility census of 56, who
were prescribed a Renal diet (a diet aimed at keeping levels of fluids, electrolytes, and mineral balanced in
the body in individuals with chronic kidney disease or who are on dialysis) to receive inappropriate nutrient
levels for their individual medical status.
Findings:
Review of the facility Policy and Procedure (P&P) titled Therapeutic Diets revised 2017, showed the
terminology of physician ordered diets should match the terminology used by the Food and Nutrition
Services department.
Review of the facility's 2023 Diet Manual for Long Term Care Facilities showed it was approved by the RD
on 10/15/24 but was not yet approved by the Medical Director. The diet manual included the following
protein restricted diets, designed for those with acute or chronic renal failure: 40 gm (gram, unit of
measurement) Protein Diet; 60 gm Protein Diet; 80 gm Protein Diet; 80 gm Protein, Low Potassium, Low
Salt, in combination with Controlled Carbohydrate (a diet used to stabilize blood sugar) and; 120-125 gm
Protein, Low Salt, Moderate Potassium (3 gms). The standard of practice would be to consult with the
healthcare team to determine the amount of nutrients appropriate to a resident with renal deficiency/failure.
According to the National Kidney Foundation, for kidney patients, the amount of nutrients such as protein,
potassium, phosphorous, and sodium are dependent the individual such as body size, nutritional status,
and dialysis status. It is important to consult with a healthcare team to determine appropriate nutrient
amounts. National Kidney Foundation. www.kidney.org. Accessed 25 October 2024.
Review of the facility's Fall Menus spreadsheet dated 10/14/24, listed the Renal Diets as: 1) 60 gm Protein,
Low Potassium, Low Salt; 2) 80 gm Protein, Low Potassium, Low Salt and 3) 80 gm Protein CCHO, Low
Potassium, Low Salt.
A record review of lunch meal tickets dated 10/14/24, showed Resident 32's diet type was Renal. A record
review for Resident 32 showed the physician prescribed diet ordered on 8/1/24 was Liberal Renal. The
Order Summary showed Liberal Renal, extra bowl of gravy served at every meal, and low potassium. There
was no approved guidance of the term Liberal Renal.
Resident 43's diet type was CCHO, Renal. A record review for Resident 43 showed the physician
prescribed diet ordered on 9/13/24 was CCHO, Liberal Renal. The Order Summary showed CCHO, Liberal
Renal, double protein with meals, no concentrated sweets. Review of the Progress Notes documented by
the RD on 10/10/24, showed Resident 43 had End Stage Renal Disease and was on dialysis.
A record review for Resident 54 showed the physician prescribed diet ordered on 10/16/24 was CCHO,
Liberal Renal. The Order Summary showed CCHO, Liberal Renal diet, no concentrated sweets (a
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555856
If continuation sheet
Page 24 of 33
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555856
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/18/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Peninsula Post-Acute
1609 Trousdale Drive
Burlingame, CA 94010
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0808
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
therapeutic diet limiting foods and drinks with added sugar or high-calorie sweetener; this diet is not a
current standard of practice.).
During an interview on 10/18/24 at 9:30 AM, the Registered Dietitian (RD) navigated through the computer
software to show what diets were available for doctors to order for residents. There was only one diet
choice available, Liberal Renal, for residents with renal disease. The RD stated he thought the Liberal
Renal diet was the same as the Renal diet shown on the meal tickets. RD stated to his understanding the
Liberal Renal Diet was low in phosphorous and protein. The electronic medical record did not give
physician's options to order diets that were consistent with standards of practice, or the facility approved
diet manual.
During a consecutive interview and document review with the RD, on 10/18/24 at 9:30 AM, the 2023 Diet
Manual for Long Term Care Facilities the RD confirmed Liberal Renal was not in the diet manual. When
asked what diet in the diet manual would match the Liberal Renal diet, RD stated questions regarding the
diet manual should be referred to the Dietary Supervisor.
During an interview on 10/18/24 at 1:05 PM, despite the physician orders not indicating the amount of
protein, or low salt, the Dietary Supervisor stated when an order was received for a Renal diet, the 80 gram
protein, Low Potassium Low salt, diet on the Fall Menus spreadsheet was followed.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555856
If continuation sheet
Page 25 of 33
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555856
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/18/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Peninsula Post-Acute
1609 Trousdale Drive
Burlingame, CA 94010
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve
food in accordance with professional standards.
Based on observation, interview, and facility document review, the facility failed to ensure food was stored,
prepared, and served in a safe and sanitary environment when:
Residents Affected - Many
1.
The fish served was not cooked to the appropriate temperature;
2.
The fish was not thawed properly;
3.
The resident's refrigerator contained unlabeled, undated and expired items;
4.
Proper hand hygiene and glove use was not followed;
5.
The microwave was not clean;
6.
The plate warmer was not clean; and
7.
The food carts were not cleaned appropriately;
These failures had the potential to result in contamination of food, food preparation equipment, and utensils
used for food, leading to food borne illness (any illness resulting from eating contaminated/spoiled foods)
for 56 residents who received food from the kitchen.
1.
During a kitchen observation on 10/14/24 at 12:02 PM, the Dietary Supervisor (DS) removed a pan of fish
from the oven and placed a piece of fish on a plate for a resident's lunch. The tray holding the resident's
plate was placed in the cart to serve to the resident. DS stated the fish temperature was not measured
before it was placed on the resident's plate. DS measured the temperature of a piece of fish on pan. The
initial temperature of the fish was 126.6 degrees Fahrenheit (F, a temperature scale). The surveyor also
measured the temperature of two pieces of fish on the pan with a calibrated thermometer and the
temperatures were 109.1 degrees F and 117.9 degrees F. DS removed the resident's tray with the fish from
the serving cart and placed all pieces of fish back in the oven. When DS removed the fish from the oven
she rechecked the temperature of one piece of fish, which was 137.1
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555856
If continuation sheet
Page 26 of 33
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555856
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/18/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Peninsula Post-Acute
1609 Trousdale Drive
Burlingame, CA 94010
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
degrees F. DS placed the piece of fish on the resident's plate which was placed on the food cart to serve to
the resident.
During an interview on 10/15/24 at 1:17 PM, DS stated the recommended cooking temperature for fish was
145 degrees F and confirmed the fish was cooked to 137 degrees F.
Residents Affected - Many
Review of facility's policy and procedure (P&P) titled Meal Service, dated 2023, showed meals that meet
the nutritional needs of the resident will be served in an accurate and efficient manner, and served at the
appropriate temperatures. The food will be served on trayline at the recommended temperatures to cook
potentially hazardous foods (PHF, food capable of supporting bacterial growth associated with foodborne
illness) to specific time and temperature standards. For fish, the standard is 145 degrees F for 15 seconds.
2.
During a concurrent kitchen observation and interview on 10/15/24 at 9:24 AM with [NAME] 2, raw fish
fillets were laid out on four large metal pans sitting on the countertop. The fish appeared frozen but slightly
thawed with clear fluid surrounding the fish in the pan. [NAME] 2 stated the fish was frozen and was
thawing.
A concurrent observation and interview with [NAME] 2 on 10/15/24 at 10:30 AM, showed the pans of raw
fish remained on the countertop. [NAME] 2 stated he planned to place the fish in the oven about 11:15 AM.
During an interview on 10/15/24 at 1:17 PM, DS confirmed thawing fish on the countertop was not
acceptable. DS stated, proper ways of thawing fish are using running water and the use of microwave.
Review of facility's P&P titled Thawing of Meats, dated 2023, showed thawing meat properly can be done in
four ways: 1. In a refrigerator at 41 °F or colder 2. In a microwave if foods are to be cooked
immediately following the thawing process 3. Submerge under running, potable water at a temperature of
70°F or lower, with a pressure sufficient to flush away loose particles 4. Foods can be thawed as part
of the cooking process.
3.
A concurrent observation and facility document review on 10/15/24 at 11:40 AM, showed a residents'
refrigerator located in the hallway across from the therapy room. A document posted on the outside of the
refrigerator read To all residents and families . Please make sure ALL items are labeled clearly with
RESIDENT'S NAME (not room numbers) and CURRENT DATE. Any items not properly labeled will be
thrown away or any items older than 3 days will be thrown out . The following items were noted in the
residents' refrigerator:
a.
Four individual containers of yogurt, two with a manufacturer's expiration date of July 8, 2024, and two with
a manufacturer's expiration date of July 27, 2024. The yogurts were inside a Ziploc bag labeled with one
discharged resident's name;
b.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555856
If continuation sheet
Page 27 of 33
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555856
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/18/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Peninsula Post-Acute
1609 Trousdale Drive
Burlingame, CA 94010
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
An individual sized carton of a protein drink with no resident's name and a manufacturer's expiration date of
July 3, 2024.
c.
An opened 48 fluid ounce container of almond milk with no resident's name, no open date or use by date
label;
d.
Two individual serving size nutrition shakes with no resident's name; and
e.
An opened 64 fluid ounce carton of oat milk with no resident's name and a manufacturer's expiration date
of September 30, 2024.
During an interview on 10/15/24 at 11:40 AM, DS stated the items observed in the refrigerator including
expired yogurt, expired protein drink, opened almond milk, opened and expired oat milk, and the individual
nutrition shakes were all items belonging to residents. DS stated all resident items stored in the refrigerator
should have a label indicating the resident name and an open date if opened. DS further stated, she was
responsible for monitoring the refrigerator for expired items and expired items should be discarded. DS
stated she monitored the refrigerator every Friday. DS confirmed the refrigerator should be monitored daily
to ensure no expired items were stored in the refrigerator.
Review of the facility's P&P titled Foods Brought in by Family/Visitors, revised March 2022, showed
perishable food containers are labeled with the resident's name and the use-by date. The nursing staff will
discard perishable foods on or before the use-by date.
Review of facility's P&P titled Labeling and Dating of Foods, dated 2023, showed newly opened food items
will need to be labeled with an open date and used by the date that follows the various storage guidelines.
4.
According to the 2022 Federal Food Code, Food employees shall clean their hands immediately when
changing tasks and after engaging in other activities that contaminate the hands.
Review of facility's P&P titled Glove Use Policy, dated 2023, showed the appropriate use of gloves is
essential on preventing food borne illness. Gloved hands are considered a food contact surface that can get
contaminated or soiled. The P&P also showed the glove use procedure: 1. Wash hands and forearms 2.
Using clean, dry hands, place glove on each hand. 3. Wash hands when changing to a fresh pair. Gloves
must never be used in place of hand washing.
During a kitchen observation on 10/14/24 at 9:34 AM, DS picked up a thermometer that fell from the freezer
to the floor and placed it back in the freezer without cleaning the thermometer and washing her hands,
before putting on gloves.
During a kitchen observation on 10/14/24 at 9:57 AM, DS picked up a plastic bag from the floor
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555856
If continuation sheet
Page 28 of 33
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555856
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/18/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Peninsula Post-Acute
1609 Trousdale Drive
Burlingame, CA 94010
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
while wearing gloves but did not remove the gloves after touching the bag from the floor, or wash her hands
before opening a drawer where the food scoops were stored.
During an interview on 10/15/24 at 2:21 PM, DS acknowledged it was not appropriate to not remove gloves
and wash hands after picking up items dropped on the floor. DS added, it could cause cross contamination
(physical transfer of harmful bacteria from one person, object or place to another) when you do that.
5.
During a concurrent kitchen observation and interview with DS on 10/14/24 at 9:38 AM, the microwave had
noticeable orange and black residue on the internal top surface. DS stated, the cook is responsible for
cleaning (the microwave) after the preparation of food.
During a concurrent kitchen observation and interview on 10/14/24 at 11:21 AM, DS stated the microwave
was just cleaned by [NAME] 1. [NAME] 1 confirmed she just cleaned the microwave. The inside top surface
was wiped with a clean paper towel and noticeable orange and black residue transferred to the paper towel.
Then DS confirmed the microwave was not clean.
Review of the facility provided document titled Job Description: Cook, dated 10/2016, showed one of the
cook's essential duties is to maintain the kitchen and cooking area in a safe, orderly, clean, and sanitary
manner.
During a concurrent interview and record review on 10/16/24 at 9:43 AM with DS, the facility provided
undated document titled Food Safety & Cleaning Schedule for Aides was reviewed. DS stated the cleaning
schedule did not include the microwave. Then DS provided another document titled Food & Nutrition
Services Department Cleaning Schedule and Check List, dated 2023, which showed to clean the
microwave weekly.
According to the 2022 Federal Food Code, equipment food-contact surfaces are to be clean to sight and
touch. Nonfood-contact surfaces of equipment are to be kept free of an accumulation of food residue and
other debris. In addition, the cavities and door seals of microwave ovens shall be cleaned at least every 24
hours by using the manufacturer's recommended cleaning procedure.
6.
During a concurrent kitchen observation and interview on 10/14/24 at 9:48 AM with DS, the plate warmer
had orange and brown residue on the inside surface. DS confirmed the inside surface of the plate warmer
was not clean and it should be cleaned after each trayline food service.
During a concurrent interview and record review on 10/16/24 at 9:43 AM with DS, the facility provided
undated document titled Food Safety & Cleaning Schedule for Aides was reviewed. DS stated the plate
warmer was not on the cleaning schedule.
According to the 2022 Federal Food Code, food-contact surfaces of equipment are to be clean to sight and
touch. Nonfood-contact surfaces are to be kept free of an accumulation of food residue and other debris.
7.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555856
If continuation sheet
Page 29 of 33
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555856
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/18/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Peninsula Post-Acute
1609 Trousdale Drive
Burlingame, CA 94010
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
Review of the facility's P&P titled Food Carts, dated 2023, showed the food cart cleaning procedure
included 1. Brush or wipe off all loose soil. Clean out corners. 2.Prepare a hot solution of detergent
following manufacturer's instructions. Clean cart inside and outside with a clean cloth. Be sure to get into
corners, under shelves and brackets, and into seams or joints. Then rinse with clean warm water. 3.Prepare
quaternary sanitizing solution (commonly used in water dilution to create a highly effective sanitizing
solution) following manufacturer's-instructions and spray or wipe down cart .For heavily soiled carts, take
cart outside and clean with a pressure washer and detergent following manufacturer's instructions.
During a concurrent observation and interview on 10/16/24 at 10:02 AM with [NAME] 3, food carts were
outside near the trash dumpster area. The carts were wet. [NAME] 3 stated she cleaned the food carts
outside. [NAME] 3 stated she hosed them down, sprayed and wipe them with bleach, then hosed them
down again. [NAME] 3 further stated the sanitizer bleach solution used was half bleach and half water.
During a concurrent interview and facility document review on 10/16/24 at 11:32 AM with DS, the facility
provided undated document titled Food Safety & Cleaning Schedule for Aides was reviewed. DS confirmed
the cleaning schedule showed to wipe and sanitize food carts every meal and daily. In addition, the facility
provided document titled Food & Nutrition Services Department Cleaning Schedule and Check List, dated
2023 was reviewed. DS confirmed on this cleaning schedule, it showed weekly cleaning of food carts. DS
stated the weekly cleaning was deep cleaning.
During an interview and document review on 10/17/24 at 10:22 AM, DS stated the concentration of the
bleach solution used to sanitize the food carts should have been one tablespoon of bleach to one gallon of
water. DS confirmed the concentration of the bleach solution used by [NAME] 3 was much stronger than
needed. DS also stated bleach was used for a sanitizer when Quat (quaternary sanitizing solution) was not
available. DS confirmed Quat was currently used in the kitchen and was available. DS confirmed according
to the P&P Quat should be used to clean the carts. DS provided the container of bleach used. Review of
the manufacturer's instruction on the container of bleach provided by DS showed in sanitizing work
surfaces, dishes, glasses, utensils, refrigerators, and freezers, to mix one tablespoon of bleach to one
gallon of water .
During a concurrent interview and facility document review on 10/17/24 at 1:52 PM with DS, the facility
provided document titled Food Carts dated 2023 was reviewed. DS stated, when the weekly deep cleaning
was done with a power washer, the daily cleaning should also be completed with detergent and sanitizer.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555856
If continuation sheet
Page 30 of 33
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555856
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/18/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Peninsula Post-Acute
1609 Trousdale Drive
Burlingame, CA 94010
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0840
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Employ or obtain outside professional resources to provide services in the nursing home when the facility
does not employ a qualified professional to furnish a required service.
Based on interview and record review, the facility failed to furnish a completed written agreement for
dialysis (a treatment to cleanse the blood of wastes and extra fluids artificially through a machine when the
kidney(s) have failed) services or transportation to dialysis that was being provided by an agency outside
the facility.
This failure has the potential for residents that require dialysis to not have services held to a standard
agreed upon by the facility.
Findings:
During a concurrent interview and record review on 10/15/24 at 9:50 AM with the Administrator, a
document titled INTERNAL AGREEMENT REQUEST PREP FORM NURSING HOME DIALYSIS
TRANSFER AGREEMENT, dated 05/18/21. The documented indicated that This Agreement type is for
nursing home residents who are transferred from a nursing home to a chronic dialysis facility for treatment
.Once approved, agreement sent for signatures; you will receive a copy once all parties sign. The
Administrator stated this is a request for an agreement but not an actual contract.
During a concurrent interview and record review on 10/15/24 at 3:05 PM with the Administrator, a
document titled Transportation Contract, dated 01/01/24, was reviewed. The document indicated that the
facility was going to receive transportation services from an outside agency starting on 01/01/24 and
terminating the contract on 12/31/24. The document further indicated that the contract was signed by
Owner/CEO of the transportation agency on 01/01/24 but the signature for the Facility representative was
blank. The Administrator stated that this is their current transportation contract but acknowledged that it is
not a signed contract.
During an interview on 10/16/24 at 9:37 AM with the Administrator, the facility's Dialysis contract was
requested. The Administrator stated that it was still pending and not available for review at that time.
During an interview on 10/17/24 at 10:33 AM with the Administrator, the facility's Dialysis contract was
requested again. The Administrator stated that we don't have that on file, but stated that the facility is
providing that [dialysis] service, to those that need it.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555856
If continuation sheet
Page 31 of 33
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555856
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/18/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Peninsula Post-Acute
1609 Trousdale Drive
Burlingame, CA 94010
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview, and record review the facility failed to follow infection control standards for
one of 18 sampled residents (Resident 19) when Physical Therapist (PT) 1 and Occupational Therapist
(OT) 1 were observed providing care without the necessary personal protective equipment (PPE, clothing
and equipment that is worn or used to provide protection against hazardous substances and/or
environments) used for a resident on enhanced barrier precaution (EBP, an approach where PPE is used
during high contact resident care activities to reduce spread of drug-resistant organisms).
Residents Affected - Few
This failure has the potential to spread infection in the facility or cause infection to a resident that is at
higher risk for acquiring an infection.
Findings:
A review of Resident 19's face sheet (front page of the chart that contains a summary of basic information
about the resident), dated 10/18/24, indicated that Resident 19 was admitted in 2024 with multiple
diagnoses including QUADRIPLEGIA (paralysis from the neck down, including legs, and arms, usually due
to a spinal cord injury) and RESISTANCE TO MULTIPLE ANTIBIOTICS.
A review of Resident 19's Order Summary Report (a list of a medical provider's orders for care), dated
10/18/24, indicated that Resident 29 had an order for Indwelling Urinary (Foley) Catheter [a hollow tube
inserted into the bladder to drain or collect urine] .For neurogenic bladder [lack of bladder control due to a
brain, spinal cord or nerve problem].
During an interview on 10/16/24 at 2:08 PM with the Infection Preventionist (IP), the IP stated that EBP is
used for residents with medical devices that are at higher risk for infection like indwelling devices like foley
and urinary catheters. When a resident is on EBP, the IP stated that she expects staff to wear a gown and
gloves while preforming high contact care activities. The IP further stated that she expects for there to be
signage to notify staff and visitors of the EBP requirements.
During a concurrent observation and interview on 10/16/24 at 4:12 PM with PT 1, PT 1 and OT 1 were
observed repositioning and assisting Resident 19 with exercises. PT 1 and OT 1 were observed only
wearing gloves. PT 1 stated that she and OT 1 were preforming range of motion exercises with Resident 19
and getting him up and transferred as well. PT 1 stated yes when asked if she was aware if Resident 19
had a foley catheter.
During a concurrent observation and interview on 10/16/24 at 4:23 PM with the IP, PT 1 and OT 1 were
observed transferring Resident 19 from the bed to a chair using a Hoyer lift (a mechanical device used to lift
and/or transfer a person from place to place). The IP stated that when a resident is on EBP, staff should
wear gown and gloves when doing activities like dressing, bathing, [or] transferring. When the IP was asked
if PT 1 or OT 1 were wearing the appropriate PPE for EBP during the observed transfer, the IP stated right
now I don't see .the PT said she forgot and she knows . that PPE should have been used. The IP further
stated that there is no signage on the door indicating that Resident 19 was on EBP.
A review of facility policy titled Categories of Transmission-Based Precautions, last revised September
2022, indicated that additional usage of PPE (enhanced barrier precautions) may be used for residents who
do not meet criteria for contact precautions but are infected . with MDROs [Multi-Drug
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555856
If continuation sheet
Page 32 of 33
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555856
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/18/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Peninsula Post-Acute
1609 Trousdale Drive
Burlingame, CA 94010
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Resistant Organisms] (or have risk factors for MDRO acquisition.)
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555856
If continuation sheet
Page 33 of 33