F 0578
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to
participate in experimental research, and to formulate an advance directive.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to ensure policies and procedures (P&P) were implemented
for two of three sampled Residents (Resident 1 and Resident 3) when nursing staff failed to verify residents'
wishes regarding Cardiopulmonary Resuscitation (CPR - is an emergency lifesaving procedure performed
when the heart stops beating) upon admission. This failure had the potential to result in the facility staff
providing or delaying medical treatment and services against the will of the residents.During a review of the
facility's policy and procedure (P&P) titled, Resident Rights, dated 05/2024, the P&P indicated, Policy: .
[facility name] shall promote the exercise of rights for all residents, including those who face, barriers, such
as communication problems, hearing problems, and cognition limits, in the exercise of these rights .13.
Right to formulate an advanced directive. F. a) If the physician agrees to admit the resident, the physician
will be referred to the appropriate nursing station to provide orders unless he/she has already provided said
orders. G. The HID or designee will supply the nursing station with the POLST [ Physician Orders for
Life-Sustaining Treatment - a document that outlines a seriously ill or frail person's preferences for medical
care, particularly at the end of life] form along with other consent forms needed for resident's admission. H.
The licensed nurse will introduce and complete the POLST form (if needed) during the admission
assessment of the resident, if possible. I. The licensed nurse will convey to the physician of record the
wishes of the resident as indicated on the POLST form by faxing the form to the physician as soon as
possible in order to obtain the physician's order reflecting the levels of care requested by the resident/legal
surrogate.During a concurrent interview and record review on [DATE] at 1:18 p.m., with Administrator
(ADM), Resident 1's medical record, dated [DATE] was reviewed. The records indicated Resident 1 did not
have an order for Code status (a patient's pre-determined medical decision regarding the type of
resuscitation measures desired). The ADM stated, per facility policy, if a Resident does not have a code
status on record, the Resident is considered a Full Code (a medical directive that indicates a patient's
consent to receive all possible life-saving measures) until proven otherwise. The ADM states that Code
status should be received and documented upon admission. The ADM further acknowledged that Resident
1 did not have an order for Code status in the record. ADM stated that the POLST, dated [DATE], indicated
that Resident 1 was a Full Code and stated that we did not have their POLST in the chart till after the fact
[after discharge] acknowledging that staff did not have a record of Resident 1's code status on admission.
During a concurrent interview and record review on [DATE] at 1:18 p.m., with ADM, Resident's 3 medical
record, dated [DATE], was reviewed. The Records indicated that Resident 3 did not have an order for Code
status and no POLST or Advance directive was in their medical record. ADM confirmed that Resident 3 did
not have an order for Code status, a POLST and/or Advance Directive were not in the record and
acknowledged that per policy it should have been completed on
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 4
Event ID:
555857
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555857
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/12/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Oakview Skilled Nursing
3557 Campus Drive
Thousand Oaks, CA 91360
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0578
admission.
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555857
If continuation sheet
Page 2 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555857
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/12/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Oakview Skilled Nursing
3557 Campus Drive
Thousand Oaks, CA 91360
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observations, interviews, and record review, the facility failed to ensure infection control practices were
implemented when: 1. Rehabilitation staff entered a Contact Isolation (infection control measures used to
prevent spread of infections through direct (touching resident) or indirect (residents environment)) room
without personal protective equipment (PPE - protective clothing such as gowns, gloves, face shields or
other equipment) for one of three sampled Residents (Resident 2). 2. Proper identifier for enhanced barrier
precautions (EBP - an infection control intervention used to reduce transmission of MDROs
(multidrug-resistant organisms that includes use of PPE during high-contact resident care) was not placed
on Residents door alerting staff to use PPE, for one of three sampled residents (Resident 3). These
deficient practices had the potential to cause cross contamination and the spreading of MDRO's among
residents. 1. During a review of the facility's policy and procedure P&P titled, Enhanced Standard
Precautions (ESP), undated, the P&P indicated, Policy Statement: . to reduce and/or prevent the
transmission of pathogens, including Multi-Drug-Resistant Organisms (MDRO) and viruses. D. Contact
Precautions: . gowns and gloves are required for all resident contact. Contact Precautions must be
implemented for a resident known or suspected to be infected or colonized with micro-organisms contained
within such things as excessive uncontained wound drainage, fecal incontinence or other body fluids that
can be transmitted by direct contact with the resident or indirect contact with environmental surfaces or
resident-care items in the resident's environment. Signs used to Alert staff of Contact Precautions: d) Signs:
Color coded signs will be used to alert staff of the implementation of isolation precautions, while protecting
the privacy of the resident. Orange is the color code for Contact Precautions. During an observation on
07/30/25 at 12:20 p.m., in the hallway outside room [ROOM NUMBER], observed PPE (personal protective
equipment - protective clothing such as gowns, gloves, face shields or other equipment) and an orange
contact isolation precautions sign on the door that occupied two residents. Observed a staff member at the
bedside of Resident 2 not wearing PPE, gown or gloves. Witnessed this staff member leave the Residents
room without using hand sanitizer or washing hands, enter the nurses station and proceed back to room
[ROOM NUMBER] and enter with PPE or hand sanitizer. During an interview on 07/30/25 at 12:20 p.m. with
Director of Rehab (DOR), DOR stated she did not know Resident 2 was on isolation precautions and
assumed the isolation was for another resident in the room. The DOR stated Resident 2 was newly
admitted to the facility and does not know Resident 2's isolation stating, did not check prior to seeing
Resident 2. DOR acknowledged she saw the contact isolation sign on the door but states didn't know if
PPE is to be worn when entering the room. During an interview on 07/30/25 at 12:25 p.m., with Licensed
Nurse (LN) 1, LN1 stated Resident 2 was on contact isolation precautions for an active MDRO infection
being treated with antibiotics and confirmed the DOR should should have worn PPE, including gown and
gloves when entering the room. During an interview on 07/30/25 at 1:10 p.m. with Nursing Supervisor (NS),
NS confirmed that Resident 2 was on contact isolation precautions for MDRO stated that staff should be
wearing gowns when entering the room. The NS agreed that DOR should have worn PPE, including gown
and gloves. 2 . During a review of the facility's policy and procedure (P&P) titled, Enhanced Standard
Precautions (ESP), undated, the P&P indicated, . Signs: Color-coded signs will be used to alert staff of the
implementation of isolation precautions, while protecting the privacy of the resident. During an interview on
07/30/25 at 12:25 p.m. with LN1, LN1 stated that residents on EBP, require staff to wear PPE during patient
care and that an EBP sign should be posted outside the resident's room. During an observation on
07/30/25 at 12:45 p.m., in room [ROOM NUMBER], Resident 3 was observed in bed, with a Foley bag on
the lower side of the
Residents Affected - Few
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555857
If continuation sheet
Page 3 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555857
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/12/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Oakview Skilled Nursing
3557 Campus Drive
Thousand Oaks, CA 91360
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
bed. Resident 3 room did not have isolation (EBP) sign posted on the door to alert staff.During an interview
on 07/30/25 at 1:10 p.m. with NS, the NS confirmed that a Resident has an indwelling device such as a
Foley catheter (tube placed and left in the bladder to drain urine into a bag), they would be placed on EBP
(enhanced barrier precautions - an infection control intervention used to reduce transmission of MDROs
that includes use of PPE during high-contact resident care) and a sign would be placed on Residents door
alerting staff to use PPE. The NS acknowledges there was no EBP sign on Resident 3's door, and stated
the signage should have been posted upon admission.
Event ID:
Facility ID:
555857
If continuation sheet
Page 4 of 4