F 0689
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to
prevent accidents.
Level of Harm - Actual harm
Residents Affected - Few
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review, the facility failed to ensure a resident received adequate
monitoring to prevent an elopement (leaving the facility without authorization) for one of two sampled
residents (Resident 1). Resident 1's elopement assessment indicated she was at risk for elopement, and a
care plan was not developed upon admission. On 6/27/25, Resident 1 eloped, was found the next day on
6/28/25 in the neighborhood, transferred to a hospital, was noted to have hypothermia (significant and
potentially dangerous drop in body temperature with most common cause from exposure to cold weather)
and sustained injuries of forehead laceration (cut) requiring suturing.This failure resulted in Resident 1
having multiple bodily scratches/abrasions, hypothermia, altered mental status, rhabdomyolysis
(breakdown of muscle tissue that releases a damaging protein into the blood), forehead laceration and
urinary tract infection.Findings:Review of Resident 1's Nurse's Note, dated 6/27/25 at 11:23 p.m., indicated
around 4 p.m. the resident was walking in the hallway back and forth and went into another resident's room.
It indicated about 4:15 p.m., Resident 1 was not in her room, all staff were informed, and a search began,
and at 4:39 p.m. the police were notified.Review of Resident 1's Minimum Data Set (MDS, an assessment
tool), dated 6/10/25, indicated the resident's Brief Interview for Mental Status (BIMS) score was 3 out of 15,
indicating she had memory problems and severe impairment in daily decision-making skills.Review of
Resident 1's admission Elopement - Wandering (moving from place to place without a clear goal or
direction) assessment dated [DATE], scored seven, indicating the resident was at moderate risk for
elopement. Under Recommendations for Safety, it indicated routine rounding, bed to low position, and
resident had a sitter (non-medical staff who provides continuous, one-on-one supervision for residents at
risk of injury, such as falls) in the evening. There was no documented evidence a care plan was developed
addressing Resident 1's risk for elopement.During an interview on 9/3/25 at 1:24 p.m., the director of
nurses (DON) stated Resident 1 walked independently without assistive devices (i.e. cane, walker), had a
sitter during the beginning of her admission because she was at high risk for fall. The DON stated on the
day of elopement on 6/27/25, the family member did not visit, and Resident 1 was seen on the street
(Fountain Street) by a visitor near the back exit walking uphill. The DON who reviewed the record stated
Resident 1 was assessed at risk for wandering/elopement and a care plan should have been
developed.During a tour and interview with RN A on 9/3/25 at 2:38 p.m. It was observed there are three
exits including the main entrance leading to public street and one exit to a back pubic street. RN A during
the tour of the facility stated none of the exit doors leading to public streets were alarmed.Review of
Resident 1's Fall Risk Assessment form, dated 6/6/25, indicated the resident was at high risk for falls. A fall
monitoring log to document hourly from midnight to 11 p.m. was initiated on 6/7/25 at midnight f or Resident
1. The monitoring log was not consistently completed; entries were missing on 6/12/25 from midnight to 2
p.m., 6/13/25 from 4 p.m. to 11 p.m.6/17/25 from 8 a.m. to 11 p.m., 6/18/25 from
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
555867
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555867
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
10/01/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Forest Hill Manor Health Center
551 Gibson Avenue
Pacific Grove, CA 93950
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
8 a.m. to 2 p.m.,6/18/25 from 4 p.m. to 11 p.m., 6/19/25 and 6/20/25 from 4 p.m. to 11 p.m., 6/21/25 from 7
a.m. to 11 p.m., 6/23/25 from midnight to 7 a.m., 6/24/25 from 1 p.m. to 11 p.m., 6/25/25 from 4 p.m. to 11
p.m., and 6/26/25 from 4 p.m. to 11 p.m. with no explanation for no documentation. Also, the fall monitoring
log dated 6/27/25 during the times Resident 1 was missing from 5 p.m. to 11 p.m., indicated Resident 1
was monitored for falls in the facility.During an interview on 9/3/26 at 2:40 p.m., the DON who reviewed the
monitoring log acknowledged the monitoring entries were not complete.During an interview on 9/18/25 at
3:10 p.m., the certified nurse assistant (CNA) confirmed he initialed Resident 1's Monitoring Log on 6/27/25
from 4 p.m. to 11 p.m. The CNA stated Resident 1 was missing and he made a mistake in documentation in
the fall monitoring log.During an interview on 9/25/25 at 11:07 a.m. the DON stated the facility did not have
a wander guard (system with bracelets and sensors at doorway and a central platform that sends alerts to
staff when a person approached a restricted area) and no alarm system.During an interview on 10/1/25 at
3:15 p.m., the social services director (SSD) stated Resident 1 had a sitter paid by the family on 6/6/25
from 7 a.m. to 7 p.m. The sitter service was discontinued on 6/10/25 after she discussed with a family
member the resident did not need a sitter.Review of the Pacific Grove Police Department (PGPD) report,
dated 6/27/25 at 9:29 p.m., indicated the California Highway Patrol activated a Silver Alert (pubic
notification issued by law enforcement for a missing adult who is 65 or older and is considered at risk of
harm due to their condition or the circumstance of their disappearance) for Resident 1 within a 3-mile
radius of the area, a missing person flyer was posted on the PGPD's social media accounts for citizens to
be on the lookout and volunteers were prompted to respond and conduct a systemized search for the
resident. It indicated on 6/28/2025, at approximately 3:44 p.m., dispatch advised officers that a citizen
reported that they located Resident 1. Resident 1 was not in a clear state of mind, the resident was talking
and pointing about a dog but there was no dog in sight and when asked if she slept she stated Yes.Review
of Resident 1's acute hospital emergency department (ED) note, dated 6/28/25 at 8:39 p.m., indicated the
patient had multiple bodily scratches/abrasions including a gaping scalp wound requiring repair and
possible fall and was likely out all night. It indicated a [NAME] (medical device used to raise a person's body
temperature) was started given significant hypothermia. The ED Clinical Impressions included altered
mental status, hypothermia, rhabdomyolysis (breakdown of muscle tissue that releases a damaging protein
into the blood), forehead laceration and urinary tract infection.Review of the Care Planning Interdisciplinary Team (IDT, members of the health team who meet to discuss and plan residents' care)
policy, revised September 2013, indicated the IDT was responsible for the development of an individualized
comprehensive care plan for each resident.Review of the Wandering and Elopements policy, revised March
2019, did not address preventative measures to prevent elopement.During an interview on 9/3/25 at 1:51
p.m., the DON who provided the elopement policy stated policy addressed preventative measures.
Event ID:
Facility ID:
555867
If continuation sheet
Page 2 of 2