F 0686
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to provide the necessary care and treatment to a
resident's (1) identified skin issues (redness of the buttocks), for one of three sampled residents, when
Resident 1's physician was not informed of the resident's skin condition during admission to the facility.
Residents Affected - Few
The delayed care and treatment to Resident 1's skin issues had the potential to worsen Resident 1's skin
condition.
Findings:
On 2/9/24, an unannounced onsite at the facility was conducted related to a complaint on quality of care.
During a review of the facility's admission Record, dated 12/31/23, the admission Record indicated
Resident 1 was admitted to the facility, with diagnoses which included generalized body weakness,
dementia (inability to think, remember and reason), hemiplegia (paralysis that affect one side of the body),
and hemiparesis (weakness or inability to move on one side of the body).
During a review of Resident 1's minimum data set (MDS, an assessment tool), dated 1/2/24, indicated
Resident 1's brief interview for mental status (BIMS, ability to recall) score was 7, which meant Resident 1's
cognition was severely impaired. The functional abilities section of the MDS indicated Resident 1 required
maximum assistance when repositioning in bed.
During a review of Resident 1's undated acute care hospital (ACH) record, indicated Resident 1 had no skin
issues [no rashes or ecchymosis - bruises].
During a review of Resident 1's skin measurement observation form completed by Licensed Nurse (LN) 1
dated 1/14/24, indicated LN 1 documented Resident 1 had moisture associated skin damage (MASD,
caused by prolonged exposure to various sources of moisture, including urine or stool, perspiration, wound
exudate, mucus, saliva, and their contents) at the buttocks.
During a review of Resident 1's Treatment Administration Record (TAR) for January 2024, indicated
Resident 1 started receiving treatment of her buttocks on 1/2/24.
During a joint observation of Resident 1 and an interview with Resident 1's personal caregiver (PC) on
2/9/24 at 12:13 P.M., PC stated she came to the facility every day. PC stated Resident 1 had some redness
on her buttocks. PC opened Resident 1's incontinence brief and showed Resident 1's
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
555870
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555870
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/15/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Bella Vista Health Center
7922 Palm Street
Lemon Grove, CA 91945
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0686
buttocks. Resident 1 had a red, open area at the buttocks, with dry flaky skin surrounding the open area.
Level of Harm - Minimal harm
or potential for actual harm
During a concurrent interview with LN 2 and a review of Resident 1's record on 2/9/24 at 4:17 P.M., LN 2
stated she admitted Resident 1 to the facility on [DATE]. LN 2 stated Resident 1 had redness on her groin
and sacral area upon the initial skin assessment. LN 2 stated Resident 1 was diabetic and given her age
was prone to skin issues. LN 2 stated if there was redness, there should be a barrier cream (protects the
skin from external irritants) applied to the affected area. LN 2 stated she did not recall calling the physician.
Residents Affected - Few
During a telephone interview with LN 1 on 2/15/24 at 11 A.M., LN 1 stated he did a thorough skin
assessment on Resident 1 on 1/2/24 and noted Resident 1's skin redness of her buttocks and was
assessed as MASD. LN 1 stated Resident 1 started getting treatment of her buttocks on 1/2/24. LN 1 stated
the facility's policy was, Upon identifying the resident's skin issues, the LN has to inform the physician to get
an order for the barrier cream or triad paste because you don't want the skin condition to get worse and try
to treat it right away.
During a telephone interview with the Director of Nursing (DON) on 2/15/24 at 2:40 P.M., the DON stated
the expectation was if there were skin issues, the LNs should notify the doctor and have initiated the
treatment because the skin condition could worsen overnight.
During a review of the facility's policy titled, Prevention of Pressure Injuries, revised April 2020, the policy
indicated, Purpose - The purpose of this procedure is to provide information regarding identification of
pressure injury risk factors and interventions for specific risk factors .Prevention .Skin Care .4. Use a barrier
product to protect skin from moisture .Monitoring, I. Evaluate, report and document potential changes in the
skin .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555870
If continuation sheet
Page 2 of 2