F 0584
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Many
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited
to receiving treatment and supports for daily living safely.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review, the facility failed to maintain acceptable room temperature
ranging from 71 to 81 degrees Fahrenheit (F, A unit of temperature measurement) for 17 of 17 residents
(Resident 1 to Resident 17) in the Sub-Acute (a medical facility that provides medical care to chronically ill
patients who are medically stable) Unit.
This deficient practice placed the 17 residents on the Sub-Acute Unit at risk for dehydration
(excessive loss of body water) and/or heat stroke (internal body heat with complications involving the
central nervous system that occur after exposure to high temperatures).
On 9/09/2024, at 10:50 p.m., the Department called an Immediate Jeopardy (IJ, a situation in which the
facility's non-compliance with one or more requirements of participation has caused, or is likely to cause
serious injury, harm, impairment, or death of a resident) situation for the facility's failure to provide a safe
environment to the residents by failing to maintain an acceptable residents' rooms temperature range of 71
to 81 degrees Fahrenheit in the presence of the Chief Nursing Officer (CNO) and the Chief Operational
Officer (COO).
On 9/10/2024, at 1:30 p.m. the facility submitted an IJ Removal Plan (immediate action that includes all
actions the entity has taken or will take to immediately address the noncompliance that resulted in or made
serious injury, serious harm, serious impairment, or death likely), which was not accepted.
On 9/10/2024, at 4:30 p.m., the survey team conducted an exit conference with the CNO, the assistant
CNO (ACNO), the Director of Quality and Risk (DQR), the Director of Plant Operations (DPO), and the
Sub-Acute Manager (SAM) and exited the facility, with the IJ situation not removed.
Findings:
According to an internet article from the California's Governor Office of Emergency Services (Cal OES)
https://news.caloes.ca.gov/cal-oes-urges-californians-to-take-precautions-amid-extreme-heat-in-southern-california/
published on September 5th 2024, the article indicated As extreme heat blankets Southern California with
high temperatures now expected through Monday evening, Cal OES has moved to Phase II of the Extreme
Temperature Response Plan, .Heat can be deadly and it often catches people by surprise, said the Chief
Deputy Director of the Governor's Office of Emergency Services. It's important for all Californians to do
their part and take steps to stay safe in dangerously hot conditions.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 6
Event ID:
555874
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555874
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/10/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Southern California Hosp at Culver City D/P Snf
3828 Delmas Terrace
Culver City, CA 90232
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0584
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Many
During a concurrent interview and record review on 9/9/2024 at 7:01 p.m. with the Chief Nursing officer
(CNO) and Chief Operating Officer (COO), they indicated that the facility's sub-acute area is located in the
3rd floor and it is dubbed tower 3 (T3). Both the CNO and the COO stated that T3 unit is composed of ten
bedrooms (rooms 370-380) with a census of 17 residents as of 9/9/2024; the census note was printed at
9:53 p.m. on 9/9/2024.
During a concurrent observation and interview on 9/9/2024 at 7:00 p.m. with the DPO in T3, upon exiting
the elevator, four spot coolers (a portable air conditioning unit that cools a specific area) were observed
being prepared by the technician. There was a hallway, and the rooms in a row starts from 370 and ends in
380. room [ROOM NUMBER] was the first room in the row, and it was located to the left side facing the
hallway, on the right side was T3 nurses' station.
The following temperatures were obtained with the use of the digital laser thermometer
(temperature-sensing instrument) at the time of the observation on 9/09/2024 from 7:01 p.m. to 8:36 p.m.:
Room #
Temp
Time
room [ROOM NUMBER]
83.1F
7:01 p.m.
room [ROOM NUMBER]
83.3 F
7:03 p.m.
room [ROOM NUMBER]
82.2F
7:04 p.m.
room [ROOM NUMBER]
83.1F
7:04p.m.
room [ROOM NUMBER]
82.9F
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555874
If continuation sheet
Page 2 of 6
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555874
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/10/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Southern California Hosp at Culver City D/P Snf
3828 Delmas Terrace
Culver City, CA 90232
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0584
7:05 p.m.
Level of Harm - Immediate
jeopardy to resident health or
safety
room [ROOM NUMBER]
Residents Affected - Many
7:07 p.m.
83.4F
room [ROOM NUMBER]
87.2F
8:35 p.m.
room [ROOM NUMBER]
87.7F
8:36p.m.
room [ROOM NUMBER]
84.4F
7:10 p.m.
room [ROOM NUMBER]
89.7F
8:36 p.m.
T3 Hallway
87.5F
8:05 p.m.
During an interview on 9/9/2024 at 7:05 p.m. with the director of planning and operation (DPO), the DPO
stated that the issue with the temperature was first noticed on Sunday 9/8/2024 at approximately 10:00
p.m. by the engineer on campus who notified the DPO that the temperatures were out of range and this
engineer on campus was requesting to increase the chiller's (transfers heat away from a space that
requires climate control) capacity. The DPO stated that the HVAC (Heating, Ventilation and Air Conditioningsytem that regulates and moves air throughout the building to keep it comfortable and maintain good air
quality) in the facility was a 100-ton chiller running at its full capacity. DPO stated we are over (the
temperature) range, we need to be around 81F, and we are above. DPO said that they brought spot
coolers, a total of ten to the sub-acute unit to assist with the heat.
During a concurrent interview and record review on 9/9/2024 at 8:01 p.m. with the CNO in room [ROOM
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555874
If continuation sheet
Page 3 of 6
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555874
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/10/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Southern California Hosp at Culver City D/P Snf
3828 Delmas Terrace
Culver City, CA 90232
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0584
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Many
NUMBER], the facility's policy and procedure (P&P) titled, Temperature and Humidity, and Air Exchange
monitoring and control, last revised 01/2023, was reviewed. The P&P indicated acceptable temperature of
70-75F for most of the hospital rooms and departments except for the main operating room suites which is
68-75F. CNO stated we are above the normal (between 71-81F) for the building.
During a concurrent observation and interview on 9/9/2024 at 8:28 p.m. with Resident 1 in room [ROOM
NUMBER], the temperature in room [ROOM NUMBER] was 83.3F (Fahrenheit, a unit of measurement).
Resident 1 pleasantly agreed to the interview. Observed that the room has spot cooler inside. Although a
double bedroom, Resident 1 was a single occupant of this room. Resident 1 stated that the temperature is
hot in my room. Resident 1 stated that he complained about it (hot temperature) to them (facility) yesterday
and they put the coolers today (9/9/2024). It started getting hot since the early week when the hot days
before yesterday (9/8/2024). Resident 1 said that they (the facility) installed the cooler, and it was not
working to bring the temperature down.
During a concurrent observation and interview on 9/9/2024 at 8:28 p.m. with Resident 2 in room [ROOM
NUMBER], the temperature in room [ROOM NUMBER] was 84.5F. Resident 2 pleasantly agreed to the
interview. Observed that the room has a running spot cooler in place. Although a double bedroom, Resident
2 was a single occupant of this room. Resident 2 stated that it had been very hot in the facility. Resident 2
stated that he (Resident 2) complained about it to the staff yesterday (9/8/2024) and they (Facility staff)
brought the chiller in and Resident 2 added that it is barely working in my room. Resident 2 stated it's not
just the rooms, also the hallways.
During a concurrent observation and interview on 9/9/2024 at 8:36 p.m. with Licensed Vocational Nurse 1
(LVN 1), observed that LVN 1, who was sitting in her working computer- station right outside the door of
room [ROOM NUMBER], had an installed portable mini fan attached to the handle. LVN1 stated it is hot in
here; today is hot. LVN 1 said that she keeps her fan on and wear light clothing.
During a review of Resident 1's history and physical (H&P, a formal and complete assessment of the patient
and the problem), dated 5/14/2023, the H&P indicated, Resident 1 was admitted with a chief complaint of
respiratory failure (is the ineffective gas exchange by the respiratory system).
During a review of Resident 2's history and physical (H&P), dated 1/17/2023, the H&P indicated, Resident
2 was admitted with a chief complaint motor vehicle accident with traumatic brain injury (occurs when the
brain is damaged by a sudden force, such as a blow to the head).
During a review of the facility's daily temperature readings in the sub-acute department log, dated 9/9/2024,
the log indicated the following temperatures:
Room #
Temp
Time
room [ROOM NUMBER]
88.1F
4:32 p.m.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555874
If continuation sheet
Page 4 of 6
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555874
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/10/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Southern California Hosp at Culver City D/P Snf
3828 Delmas Terrace
Culver City, CA 90232
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0584
room [ROOM NUMBER]
Level of Harm - Immediate
jeopardy to resident health or
safety
83.3 F
Residents Affected - Many
room [ROOM NUMBER]
4:33 p.m.
81.4F
4:34 p.m.
room [ROOM NUMBER]
83.8F
4:35p.m.
room [ROOM NUMBER]
84.3F
4:36 p.m.
room [ROOM NUMBER]
88.8F
4:37 p.m.
room [ROOM NUMBER]
83.5F
4:38 p.m.
room [ROOM NUMBER]
82.9F
4:39 p.m.
room [ROOM NUMBER]
85.5F
4:40 p.m.
Nurses' station
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555874
If continuation sheet
Page 5 of 6
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555874
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/10/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Southern California Hosp at Culver City D/P Snf
3828 Delmas Terrace
Culver City, CA 90232
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0584
87.1
Level of Harm - Immediate
jeopardy to resident health or
safety
4:44 p.m.
Residents Affected - Many
87.8 F
Med Room
4:45 p.m.
Kitchen
89.6F
4:46 p.m.
During an interview on 9/9/2024 at 9:45 p.m. with DPO, the DPO indicated that he (DPO) has reached out
to the vendor and planning to get a secondary chiller, but it will have to go for approval from administration.
DPO said that the secondary chiller will be able to provide cool air to the other rooms. DPO stated that
there was one engineer stationed on site on three different (6a.m-2 p.m., 2p.m-10:00 p.m., and 10:00 pm.
-6:00 a.m.) shifts that will help to capture any changes in temperatures in the facility.
During an interview on 9/9/2024 at 10:02 p.m. with the CNO, in room [ROOM NUMBER], CNO stated that
to place the residents in different rooms; the facility will need to find another facility that could house
sub-acute residents and we don't know if all the residents can be relocated at this time.
During a review of the facility's policy and procedure (P&P) titled, Environmental Conditions, last revised
7/2022, the P&P indicated, the sub-acute unit will provide a safe, functional, sanitary, and comfortable
environment for patients, staff members, and the public.
During a review of the facility's policy and procedure (P&P) titled, Physical Environment, revised 12/2022,
the P&P indicated, provide a comfortable and adequate light, temperature and sound levels.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555874
If continuation sheet
Page 6 of 6