F 0550
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or
her rights.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review, the facility failed to promote dignity and respect for one of 30
sampled residents (Resident 115) when Certified Nurse Assistant 5 (CNA 5) was observed standing above
Resident 115's eye level while assisting the resident during mealtime on 7/21/2025. This deficient practice
had the potential to affect Resident 115's self-esteem and self-worth and violate the resident's right to be
treated with dignity. During a review of Resident 115's admission Record, the admission Record indicated
the resident was originally admitted to the facility on [DATE], with diagnosis of dementia (a progressive
state of decline in mental abilities), Parkinson's disease (a progressive disease of the nervous system
marked by tremor, muscular rigidity, and slow, imprecise movements) and quadriplegia (paralysis from the
neck down, including legs, and arms, usually due to a spinal cord injury). During a review of Resident 115's
Minimum Data Set (MDS- a resident assessment tool), dated 5/28/2025, indicated Resident 115's cognitive
(ability to think and reason) skills for daily decision making were modified independence (some difficulty in
situations only). The MDS indicated Resident 115 required partial/moderate assistance (helper does less
than half the effort) with eating, oral hygiene, upper body dressing and personal hygiene. The MDS
indicated Resident 115 was dependent (helper does all the effort) with toileting hygiene, shower, lower body
dressing and putting off footwear. During a review of Resident 115's care plan that focuses on Resident 115
requires assistance in Activities of Daily Living (ADLs-activities such as bathing, dressing and toileting a
person performs daily), initiated on 2/14/2025, the Care Plan indicated the staff interventions included to
assist with meals as needed. During an observation on 7/21/2025 7:44 AM in Resident 115's room, CNA 4
was observed standing on the right side of Resident 115's bed and above Resident 115's eye level while
feeding the resident's breakfast meal. RN 1 was observed standing in front of Resident 115's bed and was
not observed informing CNA 5 to get a chair or reposition Resident 115's bed higher for them to have an
eye level. During an interview on 7/22/2025 at 2:14 PM with Restorative Nurse Assistant 1 (RNA 1), RNA 1
stated staff need to maintain at the resident's eye level, talk to the residents, and tell them what food they
are giving when assisting the resident with feeding. During an interview on 7/22/2025 at 2:56 PM with
Certified Nurse Assistant 4 (CNA 4), CNA 4 stated staff need to sit down and be at eye level with the
residents to establish rapport and to show respect. CNA 4 stated, when assisting residents with meals, staff
should be at the resident's eye level, and looking down at a resident is showing no respect. CNA 4 stated
nurses need to sit down or position the resident's bed higher to maintain eye level between CNA and
residents. During an interview on 7/23/2025 at 4:02 AM with MDS Nurse (MDSN), MDSN stated residents
who need assistance during meals should be treated with respect and dignity. MDSN stated not standing
above the resident's eye level while assisting with meals should be practiced. MDSN stated CNA 5 standing
while assisting Resident 115 with breakfast meal was not good practice, and RN 1 who was in the room
and standing in front of
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 39
Event ID:
555908
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555908
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/24/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
South Pasadena Care Center
904 Mission St
South Pasadena, CA 91030
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0550
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Resident 115 should have called out and corrected CNA 5's wrong practice. During a review of the facility's
undated policy and procedure (P&P) titled, Resident Dignity and Personal Property, reviewed in April 2023,
indicated The facility provides care for residents in a manner that respects and enhances each resident's
dignity, individuality, and right to personal privacy. The P&P also indicated Dignity means that when
interacting with residents, staff carries out activities that assist the resident in maintaining and enhancing
his or her self-esteem and self-worth.
Event ID:
Facility ID:
555908
If continuation sheet
Page 2 of 39
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555908
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/24/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
South Pasadena Care Center
904 Mission St
South Pasadena, CA 91030
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0558
Reasonably accommodate the needs and preferences of each resident.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure a resident's call device (an alerting
device for nurses or other nursing personnel to assist a patient when in need) was maintained within easy
reach for two (2) of four (4) sampled residents (Resident 76, and Resident 120).??? This deficient practice
had the potential to cause a delay in resident care for Resident 76 and Resident 120's resulting in unmet
needs.? 1. During a review of Resident 76's admission Record, the admission Record indicated Resident
76 was admitted to the facility on [DATE], and readmitted on [DATE], with diagnoses that included
encephalopathy (a broad term for any brain disease that alters brain function or structure), other cerebral
palsy (a group of neurological disorders that appear in early childhood and affect movement and muscle
coordination), contracture of left and right hand ( the shortening and tightening of the tissues in the hand,
causing fingers to bend or curl inwards, often impacting daily activities). During a review of Resident 76's
Minimum Data Set (MDS- a resident assessment tool), dated 5/15/2025, indicated Resident 76 had no
impairment for cognitive skills (the function of the brain uses to think, pay attention, process information,
and remember things)[MR1] he is able to make his own daily decision making, Resident 76 was able to
follow commands. Resident 76 was dependent on oral hygiene, toileting hygiene, personal hygiene,
shower/bathe self, upper and lower body dressing, change of position, and transfer. During an observation
on 7/21/2025 at 9 AM in Resident 76's room, Resident 76's bilateral hands were contracted. Resident 76's
call pad (an alternative to a standard call button or cord, especially for residents with difficulty with fine
motor skills or gripping objects due to their contractures) was placed on the resident's right-side rail and it
was hanging below his bed. During a concurrent observation in Resident 76's room and interview on
7/21/2025 at 9:03 AM with Certified Nurse Assistant 1 (CNA 1), CNA1 stated the call pad was out of
Resident 76's reach and was supposed to be near Resident 76's chest area due to resident's contracture
on his hands. CNA1 stated this will ensure Resident 76 can receive the care and services timely and to
ensure his safety. During an interview on 7/21/2025 at 12:50 PM with Licensed Vocational Nurse 2 (LVN 2),
LVN 2 stated the call pad device was supposed to be placed within Resident 76's reach for easy access
and minimal movement so that the resident can get the services in a timely manner. 2. During a review of
Resident 120's admission Record, the admission Record indicated Resident 120 was admitted to the
facility on [DATE], readmitted on [DATE], with diagnoses that included epilepsy (neurological disorder
characterized by recurring seizures), dysphagia, oropharyngeal phase (a term that describes swallowing
problems occurring in the mouth and/or the throat, this is most commonly result from impaired muscle
function, sensory changes, or growths and obstructions in the mouth or throat), and Alzheimer's disease (a
progressive brain disorder that gradually destroys memory and thinking skills). During a review of Resident
120's MDS, dated [DATE], Resident 120 had severe impairment for cognitive skills for daily decision
making. Resident 120 was dependent on toileting hygiene, shower/bathe self, upper and lower body
dressing, change of position, and transfer. Resident 120 needed substantial/maximal assistance (helpers
do more than half the effort) for her oral hygiene and personal hygiene. During an observation in Resident
120's room on 7/21/2025 at 9:45 AM, Resident 120's call pad device was on the floor, near her left side to
the head of bed area. During a concurrent observation in Resident 120's room and interview on 7/21/2025
at 9:47 AM with LVN 2, LVN 2 stated the call pad device was on the floor and was supposed to be within
Resident 120's easy reach so the resident can receive the care and services timely and to ensure her
safety. During a review of the facility's Policy and Procedure titled, Call light, revised 5/2023, the Policy and
Procedure indicated The purpose of this procedure is to respond to the
Residents Affected - Some
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555908
If continuation sheet
Page 3 of 39
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555908
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/24/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
South Pasadena Care Center
904 Mission St
South Pasadena, CA 91030
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0558
Level of Harm - Minimal harm
or potential for actual harm
residents' requests and needs.1. When the resident is in bed or confined to a chair be sure the call light is
within easy reach of the resident.2. Some residents may not be able to use their call light. Be sure you
check these residents frequently.
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555908
If continuation sheet
Page 4 of 39
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555908
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/24/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
South Pasadena Care Center
904 Mission St
South Pasadena, CA 91030
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0584
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited
to receiving treatment and supports for daily living safely.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure residents were provided with a
homelike environment for one of one sample resident (Residents 139) for the environment care area by
failing to provide bed linen that was damaged with multiple small holes. This deficient practice had the
potential to negatively affect the residents' quality of life. During a review of Resident 139's admission
Record indicated Resident 139 was admitted to the facility on [DATE] and readmitted on [DATE] with
diagnoses that included chronic obstructive pulmonary disease (a progressive lung disease that makes it
difficult to breathe), type 2 diabetes mellitus with diabetic chronic kidney disease (a chronic condition that
happens when you have persistently high blood sugar levels. Insulin resistance is the main cause, and it
results in a condition where the kidneys are damaged and can't function properly), muscle weakness (a
reduced ability of one or more muscles to generate force, making it harder to perform tasks that require
strength). During a review of Resident 139's Minimum Data Set (CNA3S- a mandated resident assessment
tool), dated 5/15/2025, indicated Resident 139 had no impairment for cognitive skills (the function of the
brain uses to think, pay attention, process information, and remember things) he is able to make his own
daily decision making, Resident 139 was able to follow commands. Resident 139 needed
substantial/maximal assistance (helper does more than half the effort. Helper lifts or holds trunk or limbs
but provides more than half the effort) in toilet hygiene, shower/ bathe self, lower body dressing, and putting
on/taking off footwear. He needs partial or moderate assistant, (helper does less than half the effort) with
the eating, oral hygiene and personal hygiene. During an observation of Resident 139's room on 7/22/2025
at 2:18 PM, Resident 139's bed sheet was observed having over thirty small holes near the bottom of the
sheet (feet area). During an interview with Resident 139 on 7/22/2025 at 2:20 PM in his room, Resident 139
stated he does not like his damaged bed sheet, and it made him feel uncomfortable. During an interview
with Certified Nursing Assistant (CNA3) on 7/22/2025 at 2:43 PM, CNA3 stated the damaged and multiple
small holes for the bed sheet be uncomfortable against the resident's skin and can cause low self-esteem
to the residents. CNA3 stated this is not a homelike environment for the residents. CNA3 stated the
residents like it when everything in their rooms is clean, with no damage and in good condition. During an
interview with Director of Nurses (DON) on 7/24/2025 at 9:13 AM, DON stated it is embarrassing to have
the damaged bed sheet for Resident 139. DON stated he will make sure CNAs use clean and good
condition linen and bed sheets for all the residents. During a review of the facility's Policy and Procedure
(P&P) titled, Homelike Environment reviewed in June/2024, indicated residents are provided with a safe,
clean, comfortable and homelike environment and encouraged to use their personal belongings to the
extent possible.Policy Interpretation and Implementation1. Staff provide person-centered care that
emphasizes the residents' comfort, independence and personal needs and preferences.2. The facility staff
and management maximize, to the extent possible, the characteristics of the facility that reflect a
personalized, homelike setting include: clean bed and bath linens that are in good condition.
Event ID:
Facility ID:
555908
If continuation sheet
Page 5 of 39
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555908
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/24/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
South Pasadena Care Center
904 Mission St
South Pasadena, CA 91030
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0605
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's
ability to function.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview, and record review, the facility failed to ensure one (1) of five (5) sampled residents (Resident 1)
was free from an unnecessary psychotropic drug (any medication capable of affecting the mind, emotions,
and behavior) by failing to ensure Resident 1's Lorazepam (medication used to treat anxiety [persistent and
excessive worry that interferes with daily activities) as needed (PRN) order had a documented rationale for
extending the use beyond 14 days in accordance with the facility's policy. This deficient practice had the
potential to place Resident 1 at risk for significant adverse consequences (serious negative outcomes
resulting from an event, action, or situation) from the use of unnecessary psychotropic drug, which could
result in impairment or decline in the residents' mental, physical condition, functional, and psychosocial
statusDuring a review of Resident 1's admission Record, the admission Record indicated Resident 1 was
initially admitted to the facility on [DATE] and readmitted on [DATE]. Resident 1's diagnoses included
dementia (a progressive state of decline in mental abilities), depression (a mood disorder that can affect
how you think, feel, and behave), and anxiety disorder (a natural human emotion characterized by feelings
of worry, nervousness, or unease). During a review of Resident 1's Minimum Data Set (MDS - a resident
assessment tool), dated 6/24/2025, the MDS indicated Resident 1's cognitive skills for daily decision
making was severely impaired (never/rarely made decisions). The MDS indicated Resident 1 required
supervision (helper provides verbal cues, resident completes activity) with eating. The MDS indicated
Resident 1 required partial/moderate assistance (helper does less than half the effort) with oral hygiene
and upper body dressing. The MDS indicated Resident 1 required substantial/maximal assistance (helper
does more than half the effort) with toileting hygiene, shower, lower body dressing and putting on/off
footwear. The MDS indicated Resident 1 was assessed to have mood symptoms. During a review of
Resident 1's Physician's Order, dated 7/6/2025 the Physician's Order indicated Lorazepam as needed, give
half (0.5) milligram (mg, unit of measurement) by mouth, every six (6) hours for anxiety manifested by
repetitive verbal outburst for 30 days, with end date of 8/5/2025. During a review of Resident 1's Psychiatric
Follow Up Note, dated 7/14/2025, the Psychiatric Follow Up Note indicated Due to continued usage of
Ativan (Lorazepam), to be given to assist with management of behavior. Renewal every 30 days at this
time. During a concurrent record review and interview on 7/24/2025 at 8:24 AM with Licensed Vocational
Nurse 2 (LVN 2), Resident 1's lorazepam order and Individual Psychotherapy Progress Note, dated
7/7/2025 were reviewed. LVN 2 verified Resident 1 has an order of lorazepam as needed for anxiety
ordered on 7/6/2025, for 30 days. LVN 2 stated the Physician Assistant (PA) ordered Resident 1's
Lorazepam as needed on 7/6/2025. LVN 2 stated PA visited and had notes for Resident 1 on 7/7/2025 but
did not indicate the reason why Resident 1 can be on as needed Lorazepam order for 30 days instead of
limiting to 14 days. LVN 2 stated the PA should have limited Resident 1's Lorazepam order to 14 days and
should have reevaluated to continue beyond 14 days and include the rationale per policy. During a
telephone interview on 7/24/2025 at 9:16 AM with the Pharmacy Consultant (PC), the PC stated as needed
Lorazepam order can be ordered for 30 days if there is a documentation from Psychiatrist (a medical
practitioner specializing in the diagnosis and treatment of mental illness) as to why Lorazepam needs to be
extended for more than 14 days. The PC stated that there was no Psychiatrist documentation prior to
Resident 1's order of Lorazepam as needed order for 30 days on 7/6/2025. During an interview on
7/25/2025 at 12:07 PM with the Director of Nursing (DON), the DON stated as needed Lorazepam order
should be limited to 14 days to minimize the use of psychotropic medication. The DON stated that when it
comes to psychotropic orders, licensed nurses make sure the resident's
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555908
If continuation sheet
Page 6 of 39
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555908
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/24/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
South Pasadena Care Center
904 Mission St
South Pasadena, CA 91030
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0605
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
physician or psychiatrist is aware of resident's status and behavior. The DON stated the psychiatrist needs
to give the order for adjustments and duration. The DON added that when psychiatrist decides for as
needed psychotropic medication to extend to 30 days, resident evaluation and rationale documentation
should be done prior to putting an order. During a review of undated Facility's Policy and Procedure (P&P)
titled, Psychotropic Medication Use, the P&P indicated PRN orders for psychotropic medications are limited
to 14 days. If the prescriber or attending physician believes it is appropriate to extend the PRN order
beyond 14 days, he or she will document the rationale for extending the use and include the duration for the
PRN order.
Event ID:
Facility ID:
555908
If continuation sheet
Page 7 of 39
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555908
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/24/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
South Pasadena Care Center
904 Mission St
South Pasadena, CA 91030
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Develop and implement a complete care plan that meets all the resident's needs, with timetables and
actions that can be measured.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review, the facility failed to develop a care plan (a document that outlines
the facility's plan to provide personalized care to a resident based on the resident's needs) for three (3) of
30 residents (Residents 8, 79, and 126) as follows:Resident 79's 1,000 cubic centimeters (cc- a
measurement of volume) fluid restriction (limiting the amount of liquids a person consumes each day) as
ordered by the physician. Regarding Resident 126's Intravenous (IV) antibiotic (medicines that fight
bacterial infections) administration.Regarding Resident 8's use of bolster low air loss mattress.These
failures had the potential for Residents 79, 126 and 8 to receive care that is not personalized to meet the
specific needs identified above, which could result in decreased quality of care and quality of life. 1. During
a review of Resident 79’s admission Record, the admission Record indicated Resident 79 was
originally admitted to the facility on [DATE] with diagnoses that included end stage renal disease (ESRDirreversible kidney failure), dependence on renal dialysis (a treatment to cleanse the blood of wastes and
extra fluids artificially through a machine when the kidney[s] have failed) and heart failure (a chronic
condition in which the heart does not provide adequate blood flow to meet the body’s needs).
During a review of Resident 79’s “Minimum Data Set (MDS – a resident assessment
tool),” dated 5/27/2025, the MDS indicated Resident 79 had intact cognitive skills (ability to
understand and make decisions) for daily decision making. The MDS indicated Resident 79 required
supervision or touching assistance (helper provides verbal cues, touching/steadying and/or contact guard
assistance during activity) with eating, oral and personal hygiene and substantial/maximal assistance
(helper does more than half the effort needed to complete the activity) toileting hygiene and bathing. The
MDS also indicated Resident 79 received dialysis while a resident at the facility.
During a review of Resident 79’s “Order Summary Report,” dated 7/9/2025, the Order
Summary Report indicated an order for fluid restriction of 1,000cc per day:
Nursing 280cc: 7-3 shift = 120cc, 3-11 shift = 100cc, 11-7 shift = 60cc
Dietary 720cc: Breakfast =360cc, Lunch = 120cc, Dinner = 240cc
Note: No water pitcher at bedside every shift.
During a concurrent interview and record review on 7/23/2025 at 2:25 PM with Licensed Vocational Nurse 3
(LVN 3), Resident 79’s chart was reviewed. Resident 79’s chart failed to indicate a developed
care plan indicating Resident 79’s 1,000cc fluid restriction. LVN 3 stated there should be a care plan
indicating Resident 79’s fluid restriction but there was not. LVN 3 stated care plans focus on things
related to the residents like fluid restriction and has a goal and interventions to meet the goal. LVN 3 also
stated it was very important to ensure Resident 79’s fluid restriction of 1,000cc was developed and
accurate to prevent complications with fluid overload and/or edema (swelling caused by excess fluid
trapped in your body's tissues).
During an interview on 7/24/2025 at 9:57 AM with the Director of Nursing (DON), the DON stated Resident
79 did not and should have had a care plan developed for her 1,000cc fluid restriction. The DON indicated a
care plan allows resident centered interventions to improve the quality of care provided to the residents,
identifies if treatments are effective and if other treatments are needed to
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555908
If continuation sheet
Page 8 of 39
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555908
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/24/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
South Pasadena Care Center
904 Mission St
South Pasadena, CA 91030
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
meet the goals of the resident. The DON also stated, without the care plan for Resident 79’s
1,000cc fluid restriction, the staff will not have the right information to provide the right care.
2. During a review of Resident 126’s admission Record, the admission Record indicated the facility
initially admitted Resident 126 on 12/5/2023 and was readmitted on [DATE] with diagnoses that included,
but not limited to, cellulitis (skin infection that affects the deeper layers of the skin [dermis] and the tissues
beneath)of the abdominal wall (layered structure of muscles, fascia, and other tissues that surrounds and
protects the organs within the abdomen), long term use of antibiotics, deep incisional surgical (a cut or
wound made with a sharp object, particularly in surgery to create and opening in the body) infection, and
diabetes mellitus (disease where body has trouble regulating blood sugar levels).
During a review of Resident 126’s MDS, dated [DATE], the MDS indicated Resident 126 had
moderate cognitive impairment for daily decision making. The MDS also indicated Resident 126 required
supervision or touching assistance with eating. The MDS indicated Resident 126 required partial/moderate
assistance (Helper does less than half the effort. Helper lifts, holds, or supports trunk or limbs, but provides
less than half the effort) with oral and personal hygiene. The MDS indicated Resident 126 required
substantial/maximal assistance (Helper does more than half the effort. Helper lifts or holds truck or limbs
and provides more than half the effort) with upper body dressing and was dependent (Helper does all the
effort. Resident does none of the effort to complete the activity. Or the assistance of 2 or more helpers is
required for the resident to complete the activity) with toileting hygiene, shower/bathing self, lower body
dressing and putting on/taking off footwear.
During an observation on 7/21/2025 at 11:08 AM, in Resident 126’s room, Resident 126 was awake
and lying flat in bed. Resident 126 was also observed with intravenous (administered into a vein) peripheral
(superficial) access on his right hand.
During a review of Resident 126’s Order for IV Orders, the IV Orders indicated:
1 Ceftriaxone Sodium Injection Solution Reconstituted two gram (gm-unit of weight in the metric system,
equal to one-thousandth of a kilogram) IV. Use two gm IV one time a day for surgical wound infection for
four weeks ordered on 7/19/2025.
2 Vancomycin (Pharmacy to dose) ordered on 7/19/2025.
3 Vancomycin IV 750 milligram (mg-a unit of mass equal to one-thousandth of a gram) in 150 milliliters
(ml-unit of volume used to measure liquids). Use 750 mg IV one time a day for surgical wound infection for
four weeks, ordered on 7/19/2025 for four weeks.
During a concurrent interview and record review on 7/23/2025 at 4:47 PM with the, the MAR for July 2025
was reviewed. The MAR indicated Resident 126 had been administered Vancomycin IV Solution 750 mg in
150 ml, use 750 mg IV, one time a day for surgical wound infection for four weeks starting 7/19/2025 and
Ceftriaxone two gm, one time a day for surgical wound infection starting 7/19/2025 until 8/14/20.
During an interview on 7/24/2025 at 7:45 AM with the DON, the DON stated that there was no care plan (a
document that outlines the individualized care a patient will receive, detailing their specific needs, goals,
and interventions) initiated for IV antibiotic administration for Resident 126. The DON stated that all licensed
nurses can initiate care plans and the licensed nurse that received the
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555908
If continuation sheet
Page 9 of 39
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555908
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/24/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
South Pasadena Care Center
904 Mission St
South Pasadena, CA 91030
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
IV antibiotic order should have initiated a care plan on 7/19/2025.
Level of Harm - Minimal harm
or potential for actual harm
During a concurrent interview and record review on 7/24/2025 at 10:46 AM with the Minimum Data Set
Nurse (MDSN), the baseline care plan was reviewed for Resident 126. The baseline care plan indicated the
administration of IV medications-antibiotics; however, no patient centered care plan was initiated to address
IV Vancomycin administration. The MDSN stated that care plans were important so that every staff member
was aware of Resident 126’s problems, goals and interventions. The MDSN stated that the care
plan was a way of communicating to the rest of the Interdisciplinary team (IDT) how care should be for the
residents.
Residents Affected - Few
3. During a review of Resident 8’s admission Record, the admission Record indicated the resident
was originally admitted to the facility on [DATE], and readmitted on [DATE], with diagnosis of pressure ulcer
of sacral region (wounds that form as a direct result of pressure over a bony prominence), abnormal
posture, and muscle weakness.
During a review of Resident 8’s MDS, dated [DATE], indicated Resident 8's cognitive skills for daily
decision making was moderately impaired (some difficulty in situations only). The MDS indicated Resident
8 required substantial/maximal assistance (helper does more than half the effort) with eating and oral
hygiene. The MDS indicated Resident 8 was dependent (helper does all the effort) with toileting hygiene,
shower, upper body dressing, lower body dressing and putting on/taking off footwear.
During a review of Resident 8’s Braden scale for predicting pressure sore risk (a tool used in
healthcare to assess a resident’s risk of developing pressure ulcers by evaluating six factors:
sensory perception, moisture, activity, mobility, nutrition, and friction/shear), dated 6/16/2025, indicated
Resident 8 was at moderate risk for pressure sores due total score of 13.
During an observation on 7/21/2025 at 2 PM, Resident 8 was observed in bed, lying on a bolster low air
loss mattress.
During a concurrent observation on 7/22/2025 at 2:43 PM, and interview with Certified Nurse Assistant 6
(CNA 6), Resident 8 was observed lying in bed with bolster low air loss mattress. CNA 6 stated Resident 8
has that kind of mattress for a while now. CNA 6 stated Resident 8 needs it to prevent him from sliding and
falling out of bed.
During a concurrent record review on 7/23/2025 at 9:51 AM, and interview with Licensed Vocational Nurse
6 (LVN 6), Resident 8’s care plan were reviewed. LVN 6 stated Resident 8 did not and should have
had a care plan regarding the use of bolster low air loss mattress. LVN 6 stated Resident 8’s care
plan is to use low air loss mattress for skin maintenance/wound maintenance, that was created on
5/27/2025.
During an interview on 7/24/2025 at 11:57 AM with the DON, the DON verified Resident 8 did not have a
care plan for the use of bolster LALM. The DON stated bolster LALM should have a care plan that included
monitoring of bolster’s placement because they are removable, and staff should make sure that it is
on the side and not in the middle of the mattress where it might cause more skin issues to Resident 8. The
DON also added that the bolster low air loss mattress might limit Resident 8’s access to the bed
rails, and staff should know how to check proper placement for Resident 8’s safety.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555908
If continuation sheet
Page 10 of 39
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555908
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/24/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
South Pasadena Care Center
904 Mission St
South Pasadena, CA 91030
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
During a review of the facility’s policy and procedure (P&P) titled “Care Plan- Comprehensive
Person- Centered,” dated 1/2025, the P&P indicated an individualized comprehensive care plan that
includes measurable objectives and timetables to meet the resident’s medical, nursing, mental and
psychological needs is developed for each resident within seven (7) days of the completion of the
resident’s comprehensive assessment, and revised as changes in the resident’s condition
dictates. The P&P also indicated each resident’s comprehensive care plan has been designed to:
Incorporate identified problem areas;
Incorporate risk factors associated with identified problems;
Build on the resident’s strengths;
Reflect treatment goals and objectives in measurable outcomes;
Identify the professional services that are responsible for each element of care;
Aid in preventing or reducing declines in the resident’s functional status and/or functional levels; and
Enhance the optimal functioning of the resident by focusing on a rehabilitative program.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555908
If continuation sheet
Page 11 of 39
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555908
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/24/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
South Pasadena Care Center
904 Mission St
South Pasadena, CA 91030
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0686
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure the bolster (a raised, often inflatable,
perimeter around the edges of the mattress that helps prevent patients from rolling out) low air loss
mattress (LALM- a specialized medical mattress designed to prevent and treat pressure ulcer [pressure
injury- wound that occurs as a result of prolonged pressure on a specific area of the body] by maintaining a
cool, dry environment through constant airflow, which helps regulate temperature and moisture) was
ordered for one (1) of five (5) sampled residents (Resident 8). This deficient practice had the potential for
Resident 8's pressure ulcer to worsen and for the resident to develop new pressure injury.During a review
of Resident 8's admission Record, the admission Record indicated the resident was originally admitted to
the facility on [DATE], and readmitted on [DATE], with diagnosis of pressure ulcer of sacral region (are
wounds that form as a direct result of pressure over a bony prominence), abnormal posture and muscle
weakness. During a review of Resident 8's Minimum Data Set (MDS- a resident assessment tool), dated
5/29/2025, indicated Resident 8's cognitive (ability to think and reason) skills for daily decision making is
moderately impaired (some difficulty in situations only). The MDS indicated Resident 8 required
substantial/maximal assistance (helper does more than half the effort) with eating and oral hygiene. The
MDS indicated Resident 8 was dependent (helper does all the effort) with toileting hygiene, shower, upper
body dressing, lower body dressing and putting on/taking off footwear. During a review of Resident 8's
Braden scale for predicting pressure sore risk (a tool used in healthcare to assess a resident's risk of
developing pressure ulcers by evaluating six factors: sensory perception, moisture, activity, mobility,
nutrition, and friction/shear), dated 6/16/2025, indicated Resident 8 was at moderate risk for pressure sores
due total score of 13. During an observation on 7/21/2025 at 2 PM, Resident 8 was observed in bed, lying
on a bolster low air loss mattress. During a concurrent observation, and interview with Certified Nurse
Assistant 6 (CNA 6), Resident 8 was observed lying in bed with bolster low air loss mattress. CNA 6 stated
Resident 8 has that kind of mattress for a while now. CNA 6 stated Resident 8 needs it to prevent him from
sliding and falling out of bed. During a concurrent record review on 7/23/2025 at 9:50 AM, and interview
with Licensed Vocational Nurse 6 (LVN 6), Resident 8's active orders as of 7/23/2025 were reviewed. The
order did not indicate for Resident 1 to have a bolster low air loss mattress. LVN 6 stated Resident 8 has
bolster low air loss mattress but without a physician's order. LVN 6 verified Resident 8 have an order to
monitor placement, setting and functioning of low air loss mattress, ordered on 5/27/2025. LVN 6 stated
bolster low air loss mattress is different from just low air loss mattress, and it should have been in Resident
8's physician order instead. During an interview on 7/23/2025 at 10:48 AM with the Director of Nursing
(DON), the DON confirmed, after the Interdisciplinary Team (IDT, refers to a group of healthcare
professionals from different disciplines who collaborate to provide comprehensive care for a resident)
discussion regarding Resident 8's need of low air loss mattress, it was decided that bolster low air loss
mattress will be more beneficial for Resident 8 to prevent him from falling out of bed. The DON admitted
that the order for bolster low air loss mattress was not in Resident 8's physician's order. During an interview
on 7/24/2025 at 11:56 AM with the DON, the DON is unable to provide Policy and Procedures (P&P)
regarding bolster low air loss mattress. The DON added bolster low air loss mattress should be in Facility's
P&P since Resident 8 is using it. During a review of Facility's undated P&P, titled Air Mattress, the purpose
indicated the following: To decrease pressure from the resident's weight in bed. To promote the healing of or
the prevention of pressure ulcers.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555908
If continuation sheet
Page 12 of 39
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555908
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/24/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
South Pasadena Care Center
904 Mission St
South Pasadena, CA 91030
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0693
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and
provide appropriate care for a resident with a feeding tube.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review, the facility did not ensure one of three sampled residents
(Resident 87), received the correct amount of water flush via gastrostomy tube ( GTube- a surgical opening
fitted with a device to allow feedings to be administered directly to the stomach common for people with
swallowing problems) after medication administration as indicated in the physician's order and care plan (a
document that outlines the facility's plan to provide personalized care to a resident based on the resident's
needs).This failure resulted in a decreased amount of water administration for Resident 87, with the
potential risk for Resident 87 to experience inadequate hydration and/or clogging of the GTube, causing
decreased nutrition and hydration.Findings:During a review of Resident 87's admission Record, the
admission Record indicated Resident 87 was admitted to the facility on [DATE], with diagnoses that
included gastrostomy status, moderate protein-calorie malnutrition (a nutritional deficiency where the body
doesn't receive enough protein and calories to meet its needs), and aphasia (a disorder that makes it
difficult to speak). During a review of Resident 87's Medication Administration Record (MAR), dated
5/26/2025, the MAR indicated an enteral (the administration of substances directly into the gastrointestinal
[GI] tract, through a tube) feed order every shift flush tube with 30 to 50 cubic centimeters (cc-a
measurement of volume) of fluid before and after medication administration. During a review of Resident
87's Minimum Data Set (MDS - a resident assessment tool), dated 6/6/2025, the MDS indicated resident 87
with severely impaired cognitive skills (ability to understand and make decisions) for daily decision making.
The MDS indicated Resident 87 was dependent (helper does all effort needed to complete activity) with
oral, toileting and personal hygiene, showering/bathing and dressing. The MDS also indicated Resident 87
had a feeding tube (a small, flexible tube that provides liquid nutrition, fluids and medication to people who
are unable to eat or swallow normally), receiving 51% or more calories and 501 cc or more per day, through
the feeding tube. During a review of Resident 87's care plan titled Dependent on Tube Feeding for All
Nutrition and Hydration, dated 6/8/2025, the care plan indicated intervention to include for staff to flush tube
with 50 cc of water pre (before) and post (after) medication administration via tube and to flush tube as
ordered. The care plan also indicated a goal for Resident 87 to be adequately nourished and hydrated.
During a concurrent observation in Resident 87's bedside and interview on 7/22/2025 from 8:51 AM to 8:59
AM with Licensed Vocational Nurse 3 (LVN 3), LVN 3 was observed flushing Resident 87's GTube with 5 cc
of water after administration of the following medications:a. Gabapentin (medication used to manage
certain types of epileptic seizures [sudden surges of abnormal electrical activity in the brain that can cause
loss of consciousness, muscle spasm, and changes in sensation, mood, or behavior] and to relieve nerve
pain) 100 milligrams (mg- a unit of mass or weight).b. Lisinopril (medication to lower blood pressure) 2.5
mg.c. Levetiracetam (medication used to treat and prevent seizures) 500 mg/ 5 milliliters (ml - a
measurement of volume).d. Aspirin (medication that works by making the blood less sticky) 81 mg.LVN 3
stated he flushed 5 cc of water after the administration of Resident 87's medications. During a concurrent
interview and record review on 7/22/2025 at 9:06 AM with LVN 3, Resident 87's Order Summary Report,
dated 5/26/2025 was reviewed. The Order Summary Report indicated an enteral (the administration of
substances directly into the gastrointestinal [GI] tract, through a tube) feed order every shift flush tube with
30-50 cc of fluid before and after medication administration. LVN 3 stated he should have used 30 to 50 cc
of water to flush after giving medications and he did not. LVN 3 stated it was important to follow the
physician's order and give the right amount of water flush to prevent
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555908
If continuation sheet
Page 13 of 39
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555908
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/24/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
South Pasadena Care Center
904 Mission St
South Pasadena, CA 91030
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0693
Level of Harm - Minimal harm
or potential for actual harm
the GTube from clogging and to ensure the medications were administered and absorbed. During an
interview on 7/24/2025 at 9:49 AM with the Director of Nursing (DON), the DON stated water flushes are to
be given as ordered. During a review of the facility's Policy & Procedure (P&P) titled, Enteral Nutrition,
dated 1/2025, the P&P indicated adequate nutritional support through enteral nutrition is provided to
residents as ordered.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555908
If continuation sheet
Page 14 of 39
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555908
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/24/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
South Pasadena Care Center
904 Mission St
South Pasadena, CA 91030
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0694
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review, the facility failed to follow its Policy and Procedure (P&P) on
intravenous (into the through the vein) therapy for two (2) of three (3) sampled residents (Residents 54 and
58) by failing to ensure: 1. Resident 54's IV tubing (a flexible plastic tube that delivers fluids, medications,
and other therapies into the body through a vein) was labeled. This deficient practice had the potential to
put Resident 54 at risk of getting a bloodborne (carried by the blood) infection. 2. Resident 58's IV site was
monitored every shift as indicated in the resident IV antibiotic (ATB, [medicines that fight bacterial
infections]) care plan. This failure had the potential to put Resident 58 at risk for developing an infection and
complications.Based on observation, interview and record review, the facility failed to follow its Policy and
Procedure (P&P) on intravenous (into the body through the vein) therapy for two (2) of three (3) sampled
residents (Residents 54 and 58) by failing to ensure:
Residents Affected - Some
1. Resident 54’s IV tubing (a flexible plastic tube that delivers fluids, medications, and other
therapies into the body through a vein) was labeled. This deficient practice had the potential to put Resident
54 at risk of getting a bloodborne (carried by the blood) infection.
Findings:
1. During a review of Resident 54’s admission Record, the admission Record indicated the resident
was admitted to the facility on [DATE] with diagnoses that included type 2 diabetes (a disease in which your
body does not produce enough insulin needed to control sugar levels in the blood), and osteomyelitis (bone
infection).
During a review of Resident 54’s Minimum Data Set (MDS, a care assessment and screening tool)
dated 5/28/2025, the MDS indicated the resident was assessed to have intact cognitive (capable of
remembering, learning new things, concentrating, or making decisions that affect everyday life) skills for
daily decision making. Resident 54 required substantial/maximal assistance (helper does more than half
the effort) for toileting hygiene, showering, lower body dressing and putting on/taking off footwear. The MDS
also indicated Resident 54 required partial/moderate assistance (helper does less than half the effort) for
upper body dressing. The MDS also indicated Resident 54 required supervision (helper provides verbal
cues) for eating, and oral hygiene.
During a review of Resident 54’s Order Summary Report (OSR) dated 7/19/2025, the OSR
indicated Resident 54 was ordered Ceftriaxone (an antibiotic to treat infection) intravenously (to be
administered into the body through a vein).
During an observation in Resident 54’s room on 7/21/2025 at 9:08 AM, Resident 54’s IV
tubing was observed, and it was unlabeled.
During a concurrent interview and observation on 7/21/2025 at 9:15 AM with licensed vocational nurse 1
(LVN 1), LVN 1 stated Resident 54’s IV tubing was unlabeled. LVN 1 stated Resident 54’s IV
tubing should have been labeled. LVN 1 stated that if IV tubing is not labeled, staff will not know how old the
tubing is, and it may be gathering bacteria which may get a resident sick.
During a concurrent interview and record review on 7/24/2025 at 8:10 AM with the Director of Nursing
(DON) the facility’s policy and procedure (P&P) titled, Administration Set/Tubing Changes
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555908
If continuation sheet
Page 15 of 39
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555908
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/24/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
South Pasadena Care Center
904 Mission St
South Pasadena, CA 91030
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0694
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
(ASTC) (undated) and the P&P titled Infection Prevention and Control Program (IPCP), dated 1/6/2025
were reviewed.
The IPCP P&P indicated:
An IPCP is established and maintained to provide a safe, sanitary and comfortable environment and to help
prevent the development and transmission of communicable diseases and infections.
Prevention of infection includes identifying possible infections or potential complications.
The ASTC P&P indicated:
The purpose of this procedure is to provide guidelines for aseptic administration set changes in order to
prevent infections associated with contaminated IV therapy equipment.
Label administration set and tubing with date, time and initials.
The DON stated that IV tubing must be labeled with a time and date for infection control purposes so that
staff may know how old a tubing is and change it if necessary. The DON stated that old tubing accumulates
bacteria which may cause a resident to get a bloodborne infection. The DON stated that not labeling IV
tubing violates the IPCP and ASTC policies.
2. During a review of Resident 58’s admission Record, the admission Record indicated the resident
was originally admitted to the facility on [DATE], readmitted on [DATE] with diagnosis of extended-spectrum
beta-lactamase (ESBL -bacteria that’s resistant to many commonly used antibiotics) resistance,
klebsiella (a type of bacteria, commonly found in the human gut and sometimes causing infections) and
Alzheimer’s Disease (a disease characterized by a progressive decline in mental abilities).
During a review of Resident 58’s MDS, dated [DATE], the MDS indicated Resident 58's cognitive
skills for daily decision making were moderately impaired (decisions poor; cues/supervision required). The
MDS indicated Resident 58 required partial/moderate assistance (helper does less than half the effort) with
eating. The MDS indicated Resident 58 was dependent (helper does all the effort) with oral hygiene,
toileting hygiene, shower, upper body dressing, lower body dressing, and putting off footwear.
During a review of Resident 58’s care plan that focuses on Resident 58 requires IV therapy for
ESBL urine and potential for infection and or complications related to IV access (IV site, the specific
location on the body where a needle or catheter is inserted into a vein to deliver fluids, medications) and
medication administration, the care plan indicated the following staff interventions:
· Flush IV line as ordered, initiated on 7/15/2025.
· Observe IV line for any signs and symptoms of complications such as swelling, redness, leakage,
and drainage. Initiated on 7/15/2025.
During a review of Resident 58’s Physician Orders, the Physician Orders indicated an order of
Ertapenem (IV antibiotic used to treat various serious bacterial infections by killing or preventing bacterial
growth) solution, use 500 milligrams (mg, unit of measurement) every 24 hours for ESBL
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555908
If continuation sheet
Page 16 of 39
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555908
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/24/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
South Pasadena Care Center
904 Mission St
South Pasadena, CA 91030
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0694
urine until 7/22/2025.
Level of Harm - Minimal harm
or potential for actual harm
During a review of Resident 58’s IV Therapy Medication Record, the IV Therapy Medication Record
indicated site check every shift for complications and no adverse reactions from IV therapies unless
addressed in nurses’ notes. There were no Registered Nurse (RN) initials to reflect that the IV site
for Resident 58 was assessed for the Night (NOC, 11PM to 7AM) shift on 7/14/2025, 7/15/2025, 7/16/2025,
7/17/2025, 7/18/2025, 7/19/2025, 7/20/2025, 7/21/2025, 7/22/2025.
Residents Affected - Some
During a concurrent observation and interview on 7/21/2025 at 1:56 PM, Resident 58 stated she stopped
getting IV medication but does not remember when. Resident 58 stated she does not have an IV line
anymore.
During an interview on 7/22/2025 at 3:45 PM with RN 2, RN 2 stated she did not check and flush Resident
58’s IV line during her shift which was 7 AM to 3:30 PM on 7/22/2025.
During a concurrent record review and interview with MDS nurse (MDSN), Resident 58’s medical
records were reviewed. The MDSN stated Resident 58’s care plan for IV therapy was partially
implemented. The MDSN verified that Resident 58’s intravenous therapy medication record has
incomplete documentation from NOC RNs. MDSN verified that none of the NOC RNs documented in
nurses’ notes regarding their assessment and condition of Resident 58’s IV site. MDSN
stated if it was not documented, it was not done. MDSN added it was important to check IV site to ensure
its patency, for safety and effective IV treatment.
During an interview on 7/23/2025 at 8:38 AM with RN 1, RN 1 stated it was important to maintain an IV site
for the residents with ongoing IV therapy. RN 1 stated it was important that there was continuous
assessment of resident’s IV site until IV therapy is discontinued to ensure that resident have an IV
access to receive the IV antibiotic. RN 1 added this will also ensure that the IV site is in place, and there is
no IV infiltration (occurs when IV fluids or medications leak out of the vein and into the surrounding tissue).
During a review of facility’s P&P titled, “Continuous Infusion of Medications and
Solutions,” dated March 2023, indicated the following:
· The nurse will monitor the venous access site frequently for signs and symptoms of complications.
· Condition of the venous access site will be documented at least every shift with consideration
given to prescribed therapy and the condition of the residents.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555908
If continuation sheet
Page 17 of 39
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555908
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/24/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
South Pasadena Care Center
904 Mission St
South Pasadena, CA 91030
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0698
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review, the facility failed to monitor the daily fluid restrictions (limiting the
amount of liquids a person consumes each day) of 1000 cubic centimeters (cc- a measurement of volume)
for one of five residents (Resident 79) on dialysis (a treatment to cleanse the blood of wastes and extra
fluids artificially through a machine when the kidney[s] have failed) as ordered by the physician. This failure
had the potential for Resident 79 to experience complications including fluid overload (having too much fluid
in the body) which could negatively affect the resident's overall wellbeing.Findings:During a review of
Resident 79's admission Record, the admission Record indicated Resident 79 was originally admitted to
the facility on [DATE] with diagnoses that included End Stage Renal Disease (ESRD- irreversible kidney
failure), dependence on renal dialysis, and heart failure (a chronic condition in which the heart does not
provide adequate blood flow to meet the body's needs). During a review of Resident 79's Minimum Data
Set (MDS - a resident assessment tool) dated 5/27/2025, the MDS indicated Resident 79 had intact
cognitive skills (ability to understand and make decisions) for daily decision making. The MDS indicated
Resident 79 was supervision or touching assistance (helper provides verbal cues, touching/steadying
and/or contact guard assistance during activity) with eating, oral and personal hygiene and
substantial/maximal assistance (helper does more than half the effort needed to complete the activity)
toileting hygiene and bathing. The MDS also indicated Resident 79 received dialysis while a resident at the
facility. During a review of Resident 79's Order Summary Report, dated 7/9/2025, the Order Summary
Report indicated an order for fluid restriction of 1000cc per day: Nursing 280cc: 7 to 3 shift = 120cc, 3 to 11
shift = 100cc, 11 to 7 shift = 60ccDietary 720cc: Breakfast =360cc, Lunch = 120cc, Dinner = 240ccNote: No
water pitcher at bedside every shift. During a concurrent interview and record review on 7/23/2025 at 2:05
PM with Licensed Vocational Nurse 8 (LVN 8), Resident 79's Medication Administration Record (MAR)
dated 7/9/2025 to 7/31/2025 was reviewed. The MAR indicated fluid restriction of 1000cc/day: Nursing
280cc: 7 to 3 shift = 120cc, 3 to 11 shift = 100cc, 11 to 7 shift = 60ccDietary 720cc: Breakfast =360cc,
Lunch = 120cc, Dinner = 240ccNote: No water pitcher at bedside every shift.The MAR failed to indicate a
recorded amount of daily fluid intake amounts for each shift (day, evening and night) from 7/9/2025 to
7/23/2025. LVN 8 stated there was no documentation of Resident 79's daily intakes each shift, but there
should be. LVN 8 stated Resident 79's fluid restriction order was entered incorrectly onto the MAR allowing
nursing to only acknowledge the fluid restriction order, but not document actual intake amounts for Resident
79. During an interview on 7/23/2025 at 2:18 PM with LVN 7, LVN 7 stated daily fluid restriction monitoring
is done by documenting the amount of fluids consumed by the resident each shift on the MAR. LVN 7 also
stated there is no other location for the fluid intakes to be documented by the licensed nursing staff. During
a concurrent interview and record review on 7/23/2025 at 2:25 PM with LVN 3, Resident 79's chart was
reviewed. Resident 79's chart failed to indicate fluid intake amounts by licensed nursing staff from 7/9/2025
to 7/23/2025. LVN 3 stated licensed nursing staff did not document any notes to indicate intake amounts for
Resident 79 for any shift from 7/9/2025 to 7/23/2025 and should have. LVN 3 stated without accurate, and
complete recorded daily intake amounts for each shift, there is no way to ensure Resident 79's fluid intake
is being monitored, and fluids are given within the ordered fluid restriction. LVN 3 stated Resident 79 is at a
high risk for accumulating fluids so accurate and complete fluid intake monitoring is necessary to prevent
guessing and ensure actual intake amounts are monitored and reported to dialysis and medical staff.
During an interview on 7/24/2025 at 9:52 AM with the Director of Nursing (DON), the DON stated Resident
79 should have her
Residents Affected - Few
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555908
If continuation sheet
Page 18 of 39
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555908
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/24/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
South Pasadena Care Center
904 Mission St
South Pasadena, CA 91030
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0698
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
fluid intake monitored according to policy and physician's order and documented to prevent edema
(swelling caused by excess fluid trapped in your body's tissues), shortness of breath and/or fluid overload.
During a review of the facility's policy and procedure (P&P) titled, Care of the Dialysis Resident, dated
2019, the P&P indicated special care monitoring for residents on dialysis including fluid restriction, diet and
medications as ordered. The P&P also indicated the policy purpose to prevent complications such as fluid
overload, infection or clotting of the access area, or hemorrhage in the dialysis resident.
Event ID:
Facility ID:
555908
If continuation sheet
Page 19 of 39
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555908
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/24/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
South Pasadena Care Center
904 Mission St
South Pasadena, CA 91030
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0732
Post nurse staffing information every day.
Level of Harm - Potential for
minimal harm
Based on observation, interview and record review, the facility failed to ensure accurate and up to date
staffing information was posted and placed in a visible and prominent place on 7/19/2025 to 7/21/2025. As
a result, the total number of staff and the actual hours worked by the staff were not readily accessible to
residents and visitors. During an observation on 7/21/2025 at 7:33 AM, the daily staffing information dated
7/18/2025 was observed at the front reception desk near the facility's front entrance area. There was no
other updated staff posting found. During an observation on 7/21/2025 at 10:48 AM, the daily staffing
information dated 7/18/2025 was still posted at the reception area without any up-to-date staffing
information for 7/21/2025. During an interview on 7/24/2024 at 8:43 AM with Director of Staff Development
(DSD), DSD stated he is the one in charge of the staffing hours posting of the projection and actual hours
of staffing. DSD stated he needs to do the staff posting every day and post it every morning at the
designated area (reception area at the lobby of the facility). DSD stated the weekend registered nurse
supervisor (RNS) was supposed to post the weekend staffing hours at the designated area for 7/19/2025
and 7/20/2025. DSD stated he was supposed to post the weekday staffing hours for 7/21/2025 first thing in
the morning so that sufficient numbers of nursing staff with the appropriate skills and competency
necessary to provide care and services can be up to date. During an interview on 7/24/2024 at 11:13 AM
with RNS, RNS stated she only works part-time at the facility and does not usually take care of the staffing
posting. RNS stated she did not know that she was assigned to post daily staffing hours during the
weekend.?RNS stated staffing information keeps staff updated and ensures that the facility has enough
staff for that day to provide care and services to the residents.? During an interview on 7/24/2024 at 11:16
AM with the Director of Nursing (DON), the DON stated it is very important to post the daily staffing hours
to make sure the facility has enough nurses to provide care and services for all residents. During a review
of the facility's Policy and Procedure (P&P) titled, Staffing, Sufficient and Competent Nursing, reviewed in
January 2025, the P&P indicated the facility provides sufficient numbers of nursing staff with the
appropriate skills and competency necessary to provide nursing and related care and services for all
residents in accordance with resident care plans and the facility assessment. Staffing numbers and the skill
requirements of direct care staff are determined by the needs of the residents based on each resident's
plan of care, the resident assessments and the facility assessment. Direct care daily staffing numbers (the
number of nursing personnel responsible for providing direct care to residents) are posted in the facility for
every shift.
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555908
If continuation sheet
Page 20 of 39
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555908
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/24/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
South Pasadena Care Center
904 Mission St
South Pasadena, CA 91030
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a
licensed pharmacist.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to provide a consistent and accurate account for controlled
medications (medications that the use and possession of are controlled by the federal government) through
staff documentation for all the controlled medication at shift change. This has the potential for the facility
staff to not secure and safeguard controlled medications and not be able to account that the medications
were administered to the residents safely and accurately.Findings:During a review of Resident 87's
admission Record, the admission Record indicated Resident 87 was admitted to the facility on [DATE], with
diagnoses that included gastrostomy status (GTube- a surgical opening fitted with a device to allow
feedings to be administered directly to the stomach common for people with swallowing problems),
moderate protein-calorie malnutrition (a nutritional deficiency where the body doesn't receive enough
protein and calories to meet its needs), and aphasia (a disorder that makes it difficult to speak). During a
record review of Resident 87's Order Summary Report dated 5/26/2025, the Order Summary Report
indicated an enteral (the administration of substances directly into the gastrointestinal [GI] tract, through a
tube) feed order every shift flush tube with 10-15 (cc-a measurement of volume) of water in between each
medication administered and flush tube with 30-50cc of fluid before and after medication administration.
During a review of Resident 87's Minimum Data Set (MDS - a resident assessment tool), dated 6/6/2025,
the MDS indicated resident 87 with severely impaired cognitive skills (ability to understand and make
decisions) for daily decision making. The MDS indicated Resident 87 was dependent (helper does all effort
needed to complete activity) with oral, toileting and personal hygiene, showering/bathing and dressing. The
MDS also indicated Resident 87 had a feeding tube (a small, flexible tube that provides liquid nutrition,
fluids and medication to people who are unable to eat or swallow normally), receiving 51% or more calories
and 501 cc or more per day, through the feeding tube. During an interview on 7/22/2025 at 2:33 PM (I/LRR)
with Licensed Vocational Nurse 7 (LVN 7), LVN 7 stated the Narcotic (a drug or other substance that affects
mood or behavior) Release Forms document the completed narcotic count checks between incoming and
outgoing nurses. During a concurrent interview and record review on 7/22/2025 at 2:41 PM with LVN 10,
the Narcotic Release Form dated 7/2025, for Medication Cart C was reviewed. The Narcotic Release Form
indicated blank entries on 7/1/2025, 7/4/2025, 7/6/2025, 7/7/2025, 7/8/2025, 7/13/2025, and 7/18/2025.
LVN 10 stated there were missing entries and the Narcotic Release Form should have been filled out
completely. LVN 10 stated per facility protocol, licensed nurses are to count and check the narcotics with
the incoming and outgoing nurses and then complete the form every shift. LVN 10 stated there was no
reason for the Narcotic Release Form to be left incomplete if staff document at the time of the count and
without documentation, there is no way to ensure it was done. During a concurrent interview and record
review on 7/23/2025 at 9:03 AM with the Director of Nursing, the Narcotic Release Forms, dated 7/2025, for
Medication Carts A, B, D and E were reviewed. The DON verified that the Narcotic Release Forms
indicated the following:A. Medication Cart A had blank entries (no signatures) between varied shifts on
7/2/2025, 7/3/2025, 7/4/2025, 7/6/2025 to 7/19/2025.B. Medication Cart B had blank entries between varied
shifts on 7/15/2025 and 7/17/2025.C. Medication Cart D had blank entries between varied shifts on
7/1/2025, 7/6/2025, 7/7/2025, 7/9/2025, 7/11/2025 and 7/21/2025.D. Medication Cart E had blank entries
between varied shifts on 7/6/2025, 7/8/2025, 7/10/2025, 7/11/2025, 7/12/2025, 7/13/2025, 7/20/2025 7/22/2025. The DON stated the Narcotic Release Forms were incomplete and should have been filled out
completely per facility policy. The DON stated because the Narcotic Release Forms were incomplete, there
was no way to ensure they were
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555908
If continuation sheet
Page 21 of 39
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555908
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/24/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
South Pasadena Care Center
904 Mission St
South Pasadena, CA 91030
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
accurate. The DON stated incomplete and inaccurate forms may indicate licensed nurses were not being
compliant with narcotic count and could create a discrepancy (difference) in the amount of narcotics
actually available for the residents and delay treatments, which could negatively affect residents' quality of
care received. During a review of the facility's Policy and Procedure (P&P) titled, Medication Storage in the
Facility, dated 8/2014, the P&P indicated at each shift change, a physical inventory of all controlled
medications, including the emergency supply is conducted by two licensed nurses and is documented on
the controlled medication accountability record.
Event ID:
Facility ID:
555908
If continuation sheet
Page 22 of 39
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555908
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/24/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
South Pasadena Care Center
904 Mission St
South Pasadena, CA 91030
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0759
Ensure medication error rates are not 5 percent or greater.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure its medication error rate was less than
five (5) percent (%). Three (3) medication errors (the observed or identified preparation or administration of
medications or biologicals which is not in accordance with the prescriber's order/ manufacturer's
specifications / accepted professional standards and principles) out of 25 opportunities (observed
administered medications) for error, which yielded a facility medication rate of 12.5% for one (1) of four (4)
sampled residents (Resident 87). Licensed Vocational Nurse 3 (LVN 3) failed to administer 10 to 15 cubic
centimeters (cc-unit of volume) of water (fluid) via Resident 87's gastrostomy tube (GTube- a surgical
opening fitted with a device to allow feedings to be administered directly to the stomach common for people
with swallowing problems) in between each medication in accordance with the physician's order.This failure
resulted in Resident 87 not receiving the prescribed amount of water to meet the resident's individual
medication needs.Findings:During a review of Resident 87's admission Record, the admission Record
indicated Resident 87 was admitted to the facility on [DATE], with diagnoses that included gastrostomy
status, moderate protein-calorie malnutrition (a nutritional deficiency where the body doesn't receive
enough protein and calories to meet its needs), and aphasia (a disorder that makes it difficult to
speak).During a review of Resident 87's Minimum Data Set (MDS - a resident assessment tool), dated
6/6/2025, the MDS indicated resident 87 with severely impaired cognitive skills (ability to understand and
make decisions) for daily decision making. The MDS indicated Resident 87 was dependent (helper does all
effort needed to complete activity) with oral, toileting and personal hygiene, showering/bathing and
dressing. The MDS also indicated Resident 87 had a feeding tube (a small, flexible tube that provides liquid
nutrition, fluids and medication to people who are unable to eat or swallow normally), receiving 51% or
more calories and 501 cubic centimeters or more per day, through the feeding tube.During a review of
Resident 87's Medication Administration Record (MAR), dated 5/26/2025, the MAR indicated an enteral
(the administration of substances directly into the gastrointestinal [GI] tract, through a tube) feed order
every shift to flush Gtube with 10-15 cc of water in between each medication administered.During a review
of Resident 87's Care Plan (a document that outlines the facility's plan to provide personalized care to a
resident based on the resident's needs) titled, Dependent on Tube Feeding for All Nutrition and Hydration,
dated 6/8/2025, the Care Plan indicated for staff to flush tube with 15 cc of water in between each
medication and to flush tube as ordered.During a concurrent observation at Resident 87's bedside and
interview on 7/22/2025 from 8:51 AM to 8:59 AM with Licensed Vocational Nurse 3 (LVN 3), LVN 3 was
observed flushing Resident 87's GTube with 5 cc of water in between the following medications:a.
Gabapentin (medication used to manage certain types of epileptic seizures [sudden surges of abnormal
electrical activity in the brain that can cause loss of consciousness, muscle spasm, and changes in
sensation, mood, or behavior] and to relieve nerve pain) 100 milligrams (mg- a unit of mass or weight).b.
Lisinopril (medication to lower blood pressure) 2.5 mg.c. Levetiracetam (medication used to treat and
prevent seizures) 500 mg/ 5 milliliters (ml - a measurement of volume).d. Aspirin (medication that works by
making the blood less sticky) 81 mg.LVN 3 stated he flushed 5 cc of water between each of Resident 87's
medications during medication administration.During a concurrent interview and record review on
7/22/2025 at 9:06 AM with LVN 3, Resident 87's Order Summary Report, dated 5/26/2025 was reviewed.
The Order Summary Report indicated an enteral feed order every shift to flush tube with 10 to 15 cc of
water in between each medication administered. LVN 3 stated he should have used 10 to 15 cc of water to
flush between each medication, and because he did not, he made medication errors. LVN 3 stated it was
important to
Residents Affected - Few
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555908
If continuation sheet
Page 23 of 39
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555908
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/24/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
South Pasadena Care Center
904 Mission St
South Pasadena, CA 91030
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0759
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
follow the physician's order and give the right amount of water flush to prevent the GTube from clogging and
to ensure the medication was administered and absorbed.During an interview on 7/24/2025 at 9:49 AM
with the Director of Nursing (DON), the DON stated medications, including water flushes, were to be given
as ordered. The DON stated it was important for staff to give the correct amount of water flush between
each medication to ensure the medication was entirely administered. During a review of the facility's policy
& procedure (P&P) titled Administering Medications, dated 7/2024, the P&P indicated medications will be
administered in a safe and timely manner, and as prescribed and medications must be administered in
accordance with the orders.
Event ID:
Facility ID:
555908
If continuation sheet
Page 24 of 39
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555908
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/24/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
South Pasadena Care Center
904 Mission St
South Pasadena, CA 91030
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0761
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted
professional principles; and all drugs and biologicals must be stored in locked compartments, separately
locked, compartments for controlled drugs.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review, the facility did not ensure the glucose test strips (small, plastic
strips used with a glucose meter to measure the amount of glucose [sugar] in a blood sample) were not
expired prior to blood sugar testing for one of two sampled residents (Resident 6) observed during
medication administration. This deficient practice had the potential to cause inaccurate test results in the
testing of Resident 6's blood sugar, leading to inappropriate and ineffective treatment and
management.Findings:During a review of Resident 6's admission Record, the admission Record indicated
Resident 6 was admitted to the facility on [DATE] with diagnoses that included type 2 diabetes mellitus
(DM-a disorder characterized by difficulty in blood sugar control and poor wound healing), peripheral
vascular disease (PVD - a slow progressive narrowing of the blood flow to the arms and legs) and
gastrostomy (a surgical opening fitted with a device to allow feedings to be administered directly to the
stomach common for people with swallowing problems). During a review of Resident 6's Minimum Data Set
(MDS - a resident assessment tool), dated [DATE], the MDS indicated Resident 6 had severely impaired
cognitive skills (ability to understand and make decisions) for daily decision making. The MDS also
indicated Resident 6 was dependent (helper does all effort needed to complete activity) with oral, personal
and toileting hygiene, eating, bathing and dressing. The MDS also indicated Resident 6 received insulin (a
hormone that removes excess sugar from the blood, can be produced by the body or given artificially via
medication). During a review of Resident 6's Medication Administration Record (MAR), dated [DATE], the
MAR indicated for regular insulin (a hormone that removes excess sugar from the blood, can be produced
by the body or given artificially via medication) injection as per sliding scale: if 140 to 180 = 1 unit ( a
measurement of a substance), 181 to 240 = 2 units, 241-300 = 3 units, 301 to 350 = 4 units, 351 to 400 = 5
units 401+ = 6 units subcutaneously (area beneath the skin, in fatty tissue) before meals and at bedtime for
DM. During a concurrent observation and interview on [DATE] at 11:40 AM with Licensed Vocational Nurse
7 (LVN 7), LVN was observed at Resident 6's bedside checking the resident's blood sugar and using
glucose test strips from a bottle with an expiration date of [DATE]. LVN 7 stated the glucose test strips are
expired and should not have been used for Resident 6's blood sugar test. LVN stated the expired test strips
should have been discarded from the medication cart. LVN 7 also stated it was important for all medication
equipment that is used to be current and not expired. LVN stated using expired test strips can result in false
results of the Resident's blood sugar, causing treatments given to be inaccurate because of the false result.
During an interview on [DATE] at 9:45 AM with the Director of Nursing (DON), the DON stated per facility
protocol, all glucose test strips being used should not be expired and should be discarded once expired.
The DON stated using expired test strips can provide an inaccurate result and the residents may not
receive the appropriate interventions like insulin as ordered. During a review of the facility's Policy &
Procedure (P&P) titled, Administering Medications, dated 7/2024, the P&P indicated the expiration/beyond
use date on the medication label must be checked prior to administering and that medications shall be
administered is a safe manner.
Event ID:
Facility ID:
555908
If continuation sheet
Page 25 of 39
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555908
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/24/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
South Pasadena Care Center
904 Mission St
South Pasadena, CA 91030
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve
food in accordance with professional standards.
Based on observation, interview, and record review, the facility failed to follow proper sanitation and food
handling practices to prevent the outbreak of foodborne illness (food poisoning), by failing to ensure the
following:1. Six beef patties that were thawed in the walk-in refrigerator were used within 72 hours or
discarded in accordance with the facility policy.2. Kitchen staff wore hairnets and beard restraints (worn by
food handlers to avoid getting hair into the food) while preparing food and while dishwashing to prevent
loose hair from falling into food or onto surfaces that can come into contact with food.3. Dietary aide used
her mouth/teeth to cut the masking tape used to label beverages.4. Dishes and utensils were cleaned under
sanitary conditions when dishwasher temperature gauge (a device to monitor temperature) glass cover was
obscured making it impossible or difficult to see water temperature gauge readings clearly. These deficient
practices had the potential to result in cross contamination (transfer of harmful bacteria [tiny, single-celled
living things that are found everywhere, including in and on your body] from one place to another) and
harmful bacterial growth and physical contamination (the presence of foreign objects on food that are not
supposed to be there, like hair, glass, or metal) that could lead to food borne illness for medically
compromised residents (someone whose health status is impaired or weakened, making them more
vulnerable to illness or complications) who receive food and use dishes and utensils from the
kitchen.Findings:1. During a concurrent observation and interview on 7/21/2025 at 7:42 AM with the Dietary
Supervisor (DS) in the walk-in refrigerator, six beef patties in a metal bowl labeled only with date of
7/16/2025, no time was observed being thawed. Beef patties were light brown in color. The DS stated that
the thawed beef patties should not be in the refrigerator by this time and should have been cooked by
7/19/2025 or thrown away. The DS stated according to their policy, thawing frozen food was for 72 hours
then cooked or if not cooked, it must be discarded. The DS stated the cooks on duty are the ones checking
the refrigerators and freezers for food that are ready for cooking or those that are past the thawing time and
discard them. The DS stated if the beef patties were cooked past 72 hours and served to the residents, it
would be dangerous. The DS stated the residents could get sick and hospitalized . 2. During a concurrent
observation and interview on 7/22/2025 at 2:36 PM with Dietary Aide (DA 2) and DA 3, in the kitchen, DA 2
and DA 3 were observed with beards not wearing beard restraints while washing dishes. The DS came and
confirmed that both DA 2 and DA 3 had beards and were not wearing beard restraints and stated this was
against the facility policy. DA 2 stated he was not instructed to wear a beard restraint while he was working
in the kitchen. During a concurrent observation and interview on 7/23/2025 at 8:47 AM with [NAME] 1 and
DA 3, in the kitchen, [NAME] 1 was observed by the food preparation area without wearing a hair net.
[NAME] 1 stated he went out of the kitchen for his break and forgot to put on a new one when he came
back. [NAME] 1 stated he was aware that hairnets should be worn all the times in the kitchen to cover hair
to prevent contamination of food being prepared and cooked. [NAME] 1 stated contaminated food can
cause illness to the residents in the facility that can lead to hospitalization. DA 3 was simultaneously
observed not wearing a beard restraint again. DA 3 stated he was aware that kitchen staff with beards also
need to wear beard restraints in addition to wearing hair nets. DA 3 stated he frequently forgets to wear it
and forgot to wear it also last Monday, 7/21/2025. DA 3 stated hair can fall into the dishes or food being
prepared and contaminate them which could make the residents sick and get hospitalized . 3. During a
concurrent observation and interview on 7/21/2025 at 7:49 AM with the DS and DA 1, in the walk-in
refrigerator, DA 1 was observed using her mouth/teeth to cut the tape used to write the date and time for
the tray containing milk and juice beverages. DA 1
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555908
If continuation sheet
Page 26 of 39
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555908
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/24/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
South Pasadena Care Center
904 Mission St
South Pasadena, CA 91030
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
stated she knew that it was not acceptable for her to use her mouth/teeth to cut the tape, but she forgot. DA
1 and DS stated that cutting the tape using the mouth or teeth and then applying to the tray of beverages
for the residents, could result in cross contamination that could cause sickness and possible hospitalization
to the residents drinking the beverages. 4. During a concurrent observation and interview on 7/23/2025 at
8:15 AM with the DS in the kitchen, the dishwasher water temperature gauge was observed with glass
cover appearing opaque making temperature dial obscured making it impossible to read. The DS was
asked what the temperature reading was and stated 130 degrees Fahrenheit (a scale for measuring
temperature). The DS was asked to check the water temperature again and stated, he cannot really see the
numbers and needle gauge and was unable to get accurate reading. The DS stated all plates, trays,
cookware, utensils and pitchers and cups are all washed in the dishwasher. The DS stated if the
temperature cannot be read accurately, he cannot say that all the items washed in the dishwasher were
sanitized under the required water temperatures. The DS stated this could cause illness and potential
hospitalization among all the residents in the facility. During a review of the facility's Policy and Procedures
(P&P) titled Sanitation and Infection Control, Subject: Personal Hygiene, dated 2011, indicated: A hairnet
and/or head covering which completely covers all hair should be worn during meal preparation and service.
Beards and/or mustaches should be closely cropped and neatly trimmed or must be covered during meal
preparation and service. Hair Restraints/Jewelry/Nail Polish - According to the current standards of practice
such as the Food Code of the FDA, food service staff must wear hair restraints (e.g., hairnet, hat, and/or
beard restraint) to prevent hair from contacting foodDuring a review of the facility's P&P titled Dishwashing
Procedures, dated 2011, the P&P indicated: Chemical low temperature dish machines must maintain a
water temperature of 120-140 degrees F. Use a chemical sanitizing rinse to achieve and maintain 50-100
parts per million (PPM-a unit of measurement that expresses the concentration of a substance within a
solution or mixture) of chlorine (a chemical element used especially as a bleach, oxidizing agent, and
disinfectant in water purification) at the dish surface or according to manufacturer's specifications.
Event ID:
Facility ID:
555908
If continuation sheet
Page 27 of 39
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555908
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/24/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
South Pasadena Care Center
904 Mission St
South Pasadena, CA 91030
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0814
Dispose of garbage and refuse properly.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview and record review, the facility failed to dispose garbage (mostly
decomposable food waste or yard waste) and refuse (dry material such as glass, paper, cloth or wood that
does not readily decompose) by leaving two of four dumpsters (large trash container designed to be
emptied into a truck) exposed to the environment and not cover or close completely. This deficient practice
had the potential to attract vermin (animals that are believed to be harmful, carry disease such as rodents,
parasitic worms , or insects), pests (any living thing that has a negative effect on humans), and wildlife
(undomesticated animal species) that could potentially infiltrate the facility, affect the resident care areas
and pose a disease threat to the residents and staff of the facility. Findings:During a concurrent observation
and interview on 7/23/2025 at 8:22 AM with the Maintenance Supervisor (MS) at the garbage area, two of
four dumpsters were observed with lids left exposed to the environment and not covered or completely
closed. The MS confirmed the two dumpsters were full and the lids were not completely closed. The MS
stated that dumpsters should be completely closed according to the policy, as pests like flies can get into
the trash and potentially go into the facility and which could potentially cause illness to the residents and
staff. During a review of the facility's Policy & Procedures (P&P) titled Sanitation and Infection Control:
Waste Control and Disposal, dated 2011, the P&P indicated to keep lids of outside trash dumpsters closed.
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555908
If continuation sheet
Page 28 of 39
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555908
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/24/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
South Pasadena Care Center
904 Mission St
South Pasadena, CA 91030
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0842
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in
accordance with accepted professional standards.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review the facility failed to maintain accurate and complete medical
records in accordance with the facility's Policy and Procedures (P&P) for two (2) of 30 sampled residents
(Resident 58 and Resident 87) when: Resident 58's intravenous (IV, within the vein) therapy medication
record was not initialed on 7/14/2025, 7/15/2025, 7/16/2025, 7/17/2025, 7/18/2025, 7/19/2025, 7/20/2025,
7/21/2025, 7/22/2025 and included inaccurate information on 7/22/2025.Inaccurately documenting the
administration of water flushes for one of four sampled residents (Resident 87), in the Medication
Administration Record (MAR), when the water flushes were not given. These failures had the potential to
result in a lack of or delay in the provision of care/interventions for Residents 87 and 58 and inaccurate
communication between healthcare providers. 1. During a review of Resident 58’s admission
Record, the admission Record indicated the resident was originally admitted to the facility on [DATE] and
readmitted on [DATE]. Resident 58’s diagnoses included extended-spectrum beta-lactamase (ESBL
-bacteria that’s resistant to many commonly used antibiotics) resistance, klebsiella (a type of
bacteria, commonly found in the human gut and sometimes causing infections), and Alzheimer’s
Disease (a disease characterized by a progressive decline in mental abilities).
During a review of Resident 58’s Minimum Data Set (MDS-a resident assessment tool), dated
5/28/2025, the MDS indicated Resident 58's cognitive (ability to think and reason) skills for daily decision
making were moderately impaired (decisions poor; cues/supervision required). The MDS indicated
Resident 58 required partial/moderate assistance (helper does less than half the effort) with eating. The
MDS indicated Resident 58 was dependent (helper does all the effort) with oral hygiene, toileting hygiene,
shower, upper body dressing, lower body dressing, and putting off footwear.
During a review of Resident 58’s Care Plan, initiated 7/15/25, the Care Plan indicated a focus on
Resident 58’s IV therapy for ESBL urine and potential for infection and or complications related to IV
access (IV site, the specific location on the body where a needle or catheter is inserted into a vein to deliver
fluids, medications) and medication administration. The care plan indicated staff interventions were to:
Flush IV line as ordered.
Observe IV line for any signs and symptoms of complications such as swelling, redness, leakage, and
drainage.
During a review of Resident 58’s Physician’s Order, dated 7/14/2025, the Physician’s
Order indicated Ertapenem (IV antibiotic [ATB, medicines that fight bacterial infections] used to treat
various serious bacterial infections by killing or preventing bacterial growth) solution, use 500 milligrams
(mg, unit of measurement) every 24 hours for ESBL urine until 7/22/2025.
During a review of a facility record titled, “IV Therapy Medication Record, “dated 7/2025, the
form indicated Resident 58’s IV site check every shift for complications and no adverse reactions
from IV therapies unless addressed in nurses’ notes. The IV Therapy Medication Record did not
have the initials of the night shift (11 PM – 7 AM) registered nurse on 7/14/2025, 7/15/2025,
7/16/2025, 7/17/2025, 7/18/2025, 7/19/2025, 7/20/2025, 7/21/2025, 7/22/2025 to indicate that Resident
58’s IV site was checked for complications and the resident did not have adverse reactions from IV
therapies.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555908
If continuation sheet
Page 29 of 39
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555908
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/24/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
South Pasadena Care Center
904 Mission St
South Pasadena, CA 91030
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0842
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
During a concurrent observation and interview on 7/21/2025 at 1:56 PM, Resident 58 stated she stopped
getting IV medication. Resident 58 stated she does not have an IV line anymore. There was no IV line
observed when Resident 58 showed both her wrists and hands. Resident 58 stated the nurses checked her
IV site when she was still receiving IV antibiotics to make sure it was in place.
During an interview on 7/22/2025 at 3:45 PM with Registered Nurse 2 (RN 2), RN 2 stated she did not
check and flush Resident 58’s IV line during her shift on 7/22/2025 7 AM to 3:30 PM.
During a follow up record review and interview on 7/22/2025 at 3:50 PM with RN 2, Resident 58’s IV
therapy medication record was reviewed. RN 2’s initials were entered on 7/22/25 7 AM to 3:30 PM
for Resident 58’s IV therapy maintenance flush, 10 milliliters (ml, unit of measurement) normal
saline (a saltwater solution) every 12 hours and site check. RN 2 did not want to explain why her initials
were documented.
During a concurrent observation in Resident 58’s room and interview on 7/22/2025 at 3:55 PM with
RN 2 and RN 3, Resident 58 was observed not to have an IV access. RN 2 and RN 3 verified that Resident
58 has no IV access. RN 3 stated Resident 58 pulled out the IV catheter (a thin plastic tube that is threaded
into a vein, flushed with saline, and then capped off for later use) last night (7/21/2025) after the resident
was administered IV antibiotic therapy. RN 3 stated she did not document Resident pulled out her IV access
last night.
During a concurrent record review and interview with MDS nurse (MDSN), Resident 58’s IV therapy
medication record was reviewed. MDSN stated Resident 58’s IV therapy medication record has
incomplete documentation because the site checks every shift has missing initials of NOC shift (11 PM to 7
AM). The MDSN stated it is important to check the resident’s IV site to make sure that it is still
patent, for safety and effective IV treatment. MDSN also added that Resident 58’s IV access should
be documented on the record, to know which IV access to check. MDSN stated the Physician (Doctor),
allergies and diagnoses for IV boxes was blank (No documentation). MDSN stated it is important to fill up all
the boxes in Intravenous Therapy Medication Record for the staff to be aware of what the medication is for,
and who’s Physician to call if there’s any questions regarding the IV ATB.
During an interview on 7/23/2025 at 8:38 AM with RN 1, RN 1 stated it is important to assess and
document IV therapy, including the resident’s tolerance with the IV therapy, and status of IV access.
RN 1 stated documenting assessment and writing initials should be after each assessment for accuracy of
documentation and to avoid having mistakes. RN 1 stated there should not be any initials on 7/22/2025 for
assessing and flushing Resident 58’s IV line because Resident 58 did not have IV access during the
shift. RN 1 stated wrong documentation can lead to wrong treatment which might cause harm to any
residents.
During a review of facility’s P&P titled, “Continuous Infusion of Medications and
Solutions,” dated March 2023, the P&P indicated the following:
· The nurse will monitor the venous access site frequently for signs and symptoms of complications.
· Condition of the venous access site will be documented at least every shift with consideration
given to prescribed therapy and the condition of the residents.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555908
If continuation sheet
Page 30 of 39
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555908
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/24/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
South Pasadena Care Center
904 Mission St
South Pasadena, CA 91030
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0842
Level of Harm - Minimal harm
or potential for actual harm
During a review of facility’s P&P titled, “Charting and Documentation,” reviewed on
7/2023, indicated the following:
· Documentation in the medical record may be electronic, manual or a combination. The following
information is to be documented in the resident medical record:
Residents Affected - Few
a. Objective observations;
b. Medications administered;
c. Treatments or services performed;
d. Changes in the resident’s condition;
e. Events, incidents or accidents involving the resident; and
f. Progress toward or changes in the care plan goals and objectives.
2. During a review of Resident 87’s admission Record, the admission Record indicated Resident 87
was admitted to the facility on [DATE], with diagnoses that included gastrostomy status (GTube- a surgical
opening fitted with a device to allow feedings to be administered directly to the stomach common for people
with swallowing problems), moderate protein-calorie malnutrition (a nutritional deficiency where the body
doesn't receive enough protein and calories to meet its needs), and aphasia (a disorder that makes it
difficult to speak).
During a record review of Resident 87’s “Order Summary Report” dated 5/26/2025,
the Order Summary Report indicated an enteral (the administration of substances directly into the
gastrointestinal [GI] tract, through a tube) feed order every shift flush tube with 10-15 (cc-a measurement of
volume) of water in between each medication administered and flush tube with 30-50 cubic centimeters (cca measurement of volume) of fluid before and after medication administration.
During a review of Resident 87’s “Minimum Data Set (MDS – a resident assessment
tool),” dated 6/6/2025, the MDS indicated resident 87 with severely impaired cognitive skills (ability
to understand and make decisions) for daily decision making. The MDS indicated Resident 87 was
dependent (helper does all effort needed to complete activity) with oral, toileting and personal hygiene,
showering/bathing and dressing. The MDS also indicated Resident 87 had a feeding tube (a small, flexible
tube that provides liquid nutrition, fluids and medication to people who are unable to eat or swallow
normally), receiving 51% or more calories and 501 cc or more per day, through the feeding tube.
During a concurrent observation at Resident 87’s bedside and interview on 7/22/2025 from 8:51 AM
to 8:59 AM with Licensed Vocational Nurse 3 (LVN 3), LVN 3 was observed flushing Resident 87’s
GTube with 5 cc of water in between and after the following medications:
a. Gabapentin (medication used to manage certain types of epileptic seizures [sudden surges of abnormal
electrical activity in the brain that can cause loss of consciousness, muscle spasm, and changes in
sensation, mood, or behavior] and to relieve nerve pain) 100 milligrams (mg- a unit of mass or weight).
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555908
If continuation sheet
Page 31 of 39
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555908
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/24/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
South Pasadena Care Center
904 Mission St
South Pasadena, CA 91030
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0842
b. Lisinopril (medication to lower blood pressure) 2.5 mg.
Level of Harm - Minimal harm
or potential for actual harm
c. Levetiracetam (medication used to treat and prevent seizures) 500 mg/ 5 milliliters (ml – a
measurement of volume).
Residents Affected - Few
d. Aspirin (medication that works by making the blood less sticky) 81 mg.
LVN 3 stated he flushed 5 cc of water between each of Resident 87’s medications during the
administration and 5 cc after all medications were given.
During a concurrent interview and record review on 7/23/2025 at 3:39 PM with LVN 3, Resident 87’s
“MAR,” dated 7/1/2025 to 7/31/2025, was reviewed. The MAR indicated 10 to 15cc of water
flush was administered between each medication and 30 to 50 cc of fluid was administered after
medication administration on 7/22/2025 during the day shift. LVN 3 stated the MAR shows the water flushes
were administered by LVN 9 on 7/22/2025 but LVN 3 stated he administered the water flushes so he should
have signed it. LVN 3 added, MAR documentation needs to be accurate to ensure the residents are given
the flushes as ordered and the health care team are aware if they were not given.
During an interview on 7/23/2025 at 4:06 PM with LVN 9, LVN 9 stated she did not administer any water
flushes to Resident 87 on 7/22/2025. LVN 9 stated Resident 87’s MAR was inaccurate, and it is
important for documentation to be correct and accurate per policy to make sure residents receive all
medications and water flushes as prescribed.
During an interview on 7/24/2025 at 10:05 AM with the Director of Nursing (DON), the DON stated only
nurses administering the water flushes are to document on the MAR for administration. The DON stated it
was important for accurate documentation because the health care providers rely on the documentation of
other providers to see the accurate and current condition of the patient and administered treatments or not.
The DON stated if the documentation is inaccurate, the facility cannot ensure the right interventions are
provided to the resident or the wrong treatments can be provided.
During a review of the facility’s policy & procedure (P&P) titled, “Charting and
Documentation,” dated 7/2023, the P&P indicated documentation in the medical record will be
objective, complete and accurate.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555908
If continuation sheet
Page 32 of 39
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555908
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/24/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
South Pasadena Care Center
904 Mission St
South Pasadena, CA 91030
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0849
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will
arrange for the provision of hospice services.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to ensure a coordination of care between the facility and
hospice (care designed to give supportive care to people in the final phase if a terminal illness and focus on
comfort and quality of life, rather than cure) staff for two of two sampled residents (Resident 14 and
Resident 105) in accordance with the physician's order by failing to ensure:1. Resident 14 has a July 2025
Hospice nursing visitation calendar and hospice care in June 2025 was provided as indicated on the
physician's order.2. Hospice visits for June 2025 and July 2025 were provided for Resident 105. This
deficient practice had the potential for Resident 14 and Resident 105 not to receive the hospice care and
services necessary to promote comfort and quality of life.
Findings:
1. During a review of Resident 14’s admission Record, the admission Record indicated the facility
admitted Resident 14 on 12/9/2024, with diagnoses including, but not limited to cerebral infarction (or
stroke-an interruption in the flow of blood to cells in the brain) and intracerebral hemorrhage (bleeding that
occurs within the brain tissue itself. This can cause damage to the brain and potentially lead to loss of
consciousness and even death).
During a review of Resident 14’s Minimum Data Set (MDS-a resident assessment tool), dated
6/19/2025, the MDS indicated Resident 14 had severely impaired cognitive skills (ability to think,
understand, and reason) for daily decision making. The MDS indicated Resident 14 was dependent (Helper
does all the effort. Resident does none of the effort to complete the activity, or the assistance of two or
more helpers is required for the resident to complete the activity) with oral, toileting and personal hygiene,
showering/bathing self, upper and lower body dressing, and putting on and taking off footwear. Resident 14
was assessed as receiving hospice services.
During a review of Resident 14’s Order Summary dated, 7/23/2025, the Order Summary indicated
Resident 14 was admitted to hospice care on 12/13/2024 with diagnosis of cerebral infarction, under the
care of Hospice doctor (Hospice MD 2).
During a concurrent interview and record review on 7/23/2025 at 9:53 AM with the MDS Nurse (MDSN), the
hospice binder was reviewed. The hospice binder indicated Hospice Calendar Visits for certification period
6/11/2025 to 8/9/2025, Nurse Aid (NA) coordination notes from 5/22/2025 to 7/22/2025, and hospice visit
calendar and sign in sheet for the month of June 2025. The MDSN stated hospice visits were as follows:
Registered Nurse (RN) or Licensed Vocational Nurse (LVN) – once a week
Social Worker (SW) - once a week
NA - twice a week
The MDSN stated that the sign-in sheet for visits, care notes from RN, LVN, NA and SW were incomplete.
The MDSN stated only the June 2025 visit calendar/sign in was in the chart. MDSN stated there was no
hospice nursing visitation calendar for July 2025. MDSN stated the only initials were for SW signed on
6/30/2025 and there were none for RN, LVN and NA. The MDSN stated that according to the
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555908
If continuation sheet
Page 33 of 39
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555908
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/24/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
South Pasadena Care Center
904 Mission St
South Pasadena, CA 91030
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0849
Level of Harm - Minimal harm
or potential for actual harm
Hospice agreement with the facility, when hospice staff come in to visit the resident, they should sign in on
the hospice nursing visitation calendar. The MDSN stated the agreement was not followed as hospice staff
sign-in were not reflected on the hospice nursing visitation calendar. The MDSN stated that if there was no
documentation and endorsement, facility staff were not aware if the visits occurred and what transpired
during the visit.
Residents Affected - Some
During a review of the Hospice Agreement, dated 7/9/2025, the Hospice Agreement under Joint
Responsibilities/Mutual Promises indicated Hospice and Facility shall jointly develop and agree upon the
patient’s plan of care. Hospice and Facility each shall maintain appropriate documentation of
services provided under this agreement in accordance with applicable state and federal law and regulations
and accreditation standards.
During a review of the facility’s Policy and Procedure (P&P) titled “Hospice Program,”
revised 9/2023, indicated:
1. It is the responsibility of the facility to meet the resident’s personal care and nursing needs in
coordination with the hospice representative and ensure that the level of care provided is appropriately
based on the individual resident's needs including communicating with the hospice provider (and
documenting such communication) to ensure the needs of the residents are addressed and met 24 hours
per day.
2. Our facility has designated the facility Social Services Designee and/or Director of Nursing to coordinate
care provided to the resident by our facility staff and the hospice staff.
a. Collaborating with hospice representatives and coordinating facility staff participation in the hospice care
planning process for residents receiving these services;
b. Communicating with hospice representatives and other healthcare providers participating in the provision
of care for the terminal illness, related conditions, and other conditions, to ensure quality of care for the
resident and family.
c. Ensuring that our facility staff provides orientation on the policies and procedures of the facility, including
resident rights, appropriate forms, and record keeping requirements, to hospice staff furnishing care to the
residents.
3. Coordinated care plans for residents receiving hospice services will include the most recent hospice plan
of care as well.as the care and services provided by our facility (including the responsible provider and
discipline assigned to specific tasks) in order to maintain the resident's highest practicable physical, mental
and psychosocial well-being.
2. During a review of Resident 105's admission Record, the admission Record indicated the resident was
originally admitted to the facility on [DATE], with diagnoses that included Alzheimer’s disease (a
progressive brain disorder that gradually impairs thinking, memory, and the ability to carry out daily tasks),
hemiplegia and hemiparesis following nontraumatic intracranial hemorrhage affecting right dominant side
(the development of weakness or paralysis on the right side of the body as a result of bleeding within the
brain that was not caused by injury), and dementia (the loss of cognitive functioning, thinking,
remembering, and reasoning to such an extent that it interferes with a person's daily life and activities).
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555908
If continuation sheet
Page 34 of 39
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555908
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/24/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
South Pasadena Care Center
904 Mission St
South Pasadena, CA 91030
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0849
Level of Harm - Minimal harm
or potential for actual harm
During a review of Resident 105's Minimum Data Set (MDS- a mandated resident assessment tool), dated
6/4/2025, the MDS indicated Resident 105 had severe impairment for cognitive skills (the function of the
brain uses to think, pay attention, process information, and remember things) for daily decision making.
Resident 105 was dependent on all for oral hygiene, personal hygiene, toileting hygiene, shower/bathe self,
upper and lower body dressing, change of position, and transfer.
Residents Affected - Some
During a review of Resident 105's Physician’s Order (PO) dated 2/18/2025, the PO indicated
Resident 105 was admitted to hospice care starting 2/18/2025 under routine care of hospice doctor,
(hospice MD) for diagnosis of Alzheimer’s disease.
During a concurrent interview and record review with the MDS nurse (MDSN) on 7/23/2025 at 9:33 AM,
Resident 105’s hospice June 2025 and July 2025 hospice visiting calendar and sign in form were
reviewed. MDSN stated she was not sure if the HRN came to visit Resident 105 on 6/8/2025, 6/22/2025,
7/6/2025 and 7/20/2025 as indicated on the hospice visiting calendar because the sign in sheet was not
signed. MDSN stated she was not sure if the Licensed Vocational Nurse (LVN) came to visit Resident 105
on 6/5/2025, 6/12/2025, 6/19/2025, 6/26/2025, 7/3/2025, 7/10/2025 and 7/17/2025 as indicated on the per
hospice visiting calendar because the sign in sheet was not signed. MDSN stated there were no LVN
visiting notes for these dates. MDSN stated if there were no sign in from the hospice nurses then the visit
was not done. MDSN stated the hospice visits should have been conducted in accordance with the hospice
agreement.
During an interview with LVN 5 on 7/23/2025 at 10:00 AM, LVN 5 stated he did not see Resident
105’s HRN for quite a while. LVN 5 stated he had never seen any hospice LVN visit Resident 105.
During an interview with LVN 9 on 7/23/2025 at 10:09 AM, LVN 9 stated she did not recognize or have seen
any hospice nurses visiting Resident 105.
During an interview with the Medical Records Director (MRD) on 7/24/2025 at 10:29 AM, MRD stated she
was unable to find Resident 105's hospice notes and sign in information from HRN dated 6/8/2025,
6/22/2025, 7/6/2025 and 7/20/2025. MRD stated there were no LVN visiting notes and sign in information
for 6/5/2025, 6/12/2025, 6/19/2025, 6/26/2025, 7/3/2025, 7/10/2025 and 7/17/2025 can be found anywhere
else.
During an interview with Director of Nursing (DON) on 7/24/2025 at 10:46 AM, the DON stated he was
aware that MDSN is the designated person for hospice coordination. The DON stated the facility should
have ensured that facility staff and hospice staff worked collaboratively, and assured the communication
process was in place between the facility staff and hospice staff. The DON stated the facility should have
ensured that hospice staff provided nursing/visitation notes and signed in on the hospice form as projected
on the visiting schedule calendar in accordance with the hospice agreement.
During a review of the facility's policy and procedure (P&P) titled Hospice Program, revised September
2023, indicated
It is the responsibility of the facility to meet the resident’s personal care and nursing needs in
coordination with the hospice representative and ensure that the level of care provided is appropriately
based on the individual resident's needs including to communicate with the hospice provider (and
documenting such communication) to ensure the needs of the residents are addressed and met 24 hours
per day.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555908
If continuation sheet
Page 35 of 39
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555908
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/24/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
South Pasadena Care Center
904 Mission St
South Pasadena, CA 91030
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0849
Level of Harm - Minimal harm
or potential for actual harm
Our facility has designated the facility Social Services Designee and/or Director of Nursing to coordinate
care provided to the resident by our facility staff and the hospice staff.
a. Collaborating with hospice representatives and coordinating facility staff participation in the hospice care
planning process for residents receiving these services;
Residents Affected - Some
b. Communicating with hospice representatives and other healthcare providers participating in the provision
of care for the terminal illness, related conditions, and other conditions, to ensure quality of care for the
resident and family.
c. Ensuring that our facility staff provides orientation on the policies and procedures of the facility, including
resident rights, appropriate forms, and record keeping requirements, to hospice staff furnishing care to the
residents.
Coordinated care plans for residents receiving hospice services will include the most recent hospice plan of
care as well.as the care and services provided by our facility (including the responsible provider and
discipline assigned to specific tasks) in order to maintain the resident's highest practicable physical, mental
and psychosocial well-being.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555908
If continuation sheet
Page 36 of 39
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555908
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/24/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
South Pasadena Care Center
904 Mission St
South Pasadena, CA 91030
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview and record review, the facility failed to ensure standard infection prevention
control practices (a set of practices that prevent or stop the spread of infections or diseases in the
healthcare setting) was followed when medical waste (any waste generated by healthcare activities,
ranging from used needles [the pointed hollow end of a syringe[medical device consisting or a hollow tube
with a plunger]] and syringes to soiled dressings, body parts, blood, and medical devices) was not disposed
safely and appropriately in accordance with the facility's policy and procedure (P&P). This deficient practice
had the potential to result in the spread of and development of infection through possible cross
contamination (passing of bacteria or other harmful substances indirectly from one resident to another
through improper disposal of medical waste.Findings: During a concurrent observation and interview on
7/23/2025 at 10:30 AM with Licensed Vocational Nurse (LVN 4), inside Room B, LVN 4, performed wound
care treatment. A sacral area wound (skin injury that develops in the area near the tailbone and lower back,
due to prolonged pressure) was observed bleeding profusely (in large amounts). LVN 4 was observed
discarding the soiled dressing, gauze saturated with blood, and other materials used to clean the wound in
a clear plastic bag. LVN 4 stated she used a separate clear plastic bag to discard the soiled dressing and
bloody gauze and will discard it in a separate black bin, not together with the regular trash. LVN 4 also
stated the resident was previously on contact isolation (a type of precaution used in healthcare settings to
prevent the spread of infections that are easily transmitted through direct or indirect contact with a patient or
their environment) for a stage four pressure ulcer of the sacrum but contact isolation was discontinued on
7/21/2025. During an interview with the Infection Control Nurse (IPN), the IPN stated no red bags were
needed to discard the medical waste from the resident in Room B, as the contact isolation was already
discontinued. The IPN stated the facility is following Centers for Disease Control and Prevention (CDC)
guidelines that contact isolation can be discontinued even if the antibiotic course was not completed yet
and if wounds still have secretions or bleeding as long as the contact isolation order has been discontinued.
The IPN further stated that the facility does not have color coded bin/containers for medical or hazardous
waste. During a concurrent interview and record review on 7/24/2025 with the IPN, the P&P titled, Medical
Waste, handling of, with review date of January 2025 was reviewed. The P&P's purpose was to provide a
definition of and guidelines for the safe and appropriate handling of medical waste. The P&P also
indicated:1. For the purpose of this policy, medical waste includes human blood and blood-soiled articles,
contaminated items (i.e., soiled dressings), items contaminated with feces from a person diagnosed as
having a disease that is transmitted through feces, and disposable sharps (i.e., needles/scalpels).2.
Disposable items soiled with visible blood (or feces from a resident with a disease transmitted through
feces) must be placed in red plastic bags or containers, and a solution of one part bleach and nine parts
water added to saturate the item or items must be incinerated.The IPN again stated the facility has no color
coded or colored bins to separately dispose of medical wastes. The IPN stated that it was important that
hazardous/medical wastes were disposed of safely and appropriately to prevent contamination and spread
of infection.
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555908
If continuation sheet
Page 37 of 39
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555908
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/24/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
South Pasadena Care Center
904 Mission St
South Pasadena, CA 91030
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0921
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and
the public.
Based on observation, interview, and record review, the facility failed to:1. Clean the dryer lint trap for one
(1) of four (4) dryers located in the laundry room as indicated in the Facility's Policy and Procedures (P&P).
This deficient practice had the potential to cause fire in the facility. 2. Ensure laundry washer temperature
was accurately checked on 7/23/2025. This deficient practice had the potential of improper disinfection of
residents' clothes. 3. Ensure restroom A and room A were free of urine on the toilet surfaces and floor. This
deficient practice had the potential to affect resident's quality of life. 1. During a concurrent observation in
the laundry room and interview with Laundry Staff 1 (LS 1) and Infection Prevention Nurse (IPN) on
7/23/2025 at 1:09 PM, 4 dryers were observed in the laundry room. Lint found in the lint traps in 1 dryer
(dryer 1). LS 1 stated, Lint is removed from the lint traps every two (2) hours, and it is being logged. IPN
verified that lint was found in the lint trap in dryer 1. IPN stated the log indicated a schedule of 6 AM, 8 AM,
10 AM, 12 PM, and 2 PM.
During a concurrent record review and interview on 7/23/2025 at 1:10 PM with LS 2, the Lint removal log for
July 2025 was reviewed. LS 2 stated 7/23/2025 12 PM log was blank. LS 2 stated he did not know why it is
still blank.
2. During a concurrent record review and interview on 7/23/2025 at 1:11 PM with LS 2, the laundry water
temperature log for July 2025 was reviewed. LS 2 stated the log indicated to check washer water
temperature at 6 AM, 10 AM and 2 PM. The Maintenance Supervisor (MS) verified the 7/23/25 at 2 PM log
already has a reading of 160 Fahrenheit (unit of measurement). LS 2 stated, “It is future
dated.”
During an interview on 7/24/2025 at 10:04 AM, MS stated leaving the lint in the lint traps can cause fires
and was unsanitary. MS stated it is important to follow and log the water temperature on the scheduled time
to make sure the washers have the right temperatures when washing the residents’ clothes. The MS
stated that not documenting on the scheduled time of lint removal and documenting at a future time of
water temperature reading is inaccurate because the schedule is not being followed.
During a review of facility's undated Policy and Procedure (P&P) titled, “Maintenance of the Laundry
Room and Laundry Equipment,” indicated “Clean lint filters after each use of washer or dryer
every three (3) hours.”
During a review of facility’s undated P&P titled, “Laundry Water Temperature,”
indicated “The Laundry personnel will maintain a log of daily laundry water temperatures to ensure
that water is maintained at the appropriate temperature to provide proper disinfection of soiled
linen.”
3. During an observation on 7/21/2025 at 9:27 AM in Restroom A and Room A, yellow-brownish fluid was
seen on the surfaces on the toilet seat riser chair (an assistive device that elevates the height of a toilet
seat making it more accessible for individuals who have difficulty bending or have limited range of motion in
their hips and knees) and the floor, leading from the toilet base inside of Restroom A to the flooring inside
of Room A.
During an interview on 7/24/2025 at 8:57 AM with IPN, IPN stated urine on the surfaces of the
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555908
If continuation sheet
Page 38 of 39
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555908
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/24/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
South Pasadena Care Center
904 Mission St
South Pasadena, CA 91030
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0921
“high rise chair” and floor is not sanitary and can be a breach of infection control.
Level of Harm - Minimal harm
or potential for actual harm
During an interview on 7/24/2025 at 10:02 AM with the DON, DON stated facility is to ensure that resident
rooms and bathrooms are clean and safe because it is their home. DON stated having urine on the toilet
and floor is not sanitary and not safe because residents, staff or visitors can slip and fall.
Residents Affected - Some
During a review of the facility’s policy and procedure (P&P) titled “Homelike
Environment,” dated 6/2024, the P&P indicated residents are provided with a safe, clean,
comfortable and homelike environment, facility staff and management maximizes, to the extent possible,
clean sanitary and orderly environment.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555908
If continuation sheet
Page 39 of 39