Skip to main content

Inspection visit

Health inspection

WE CARE SKILLED NURSING FACILITYCMS #5559141 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

This survey cited 1 deficiency. The full statement and the facility’s plan of correction follow, verbatim from the federal record.

F 0758 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Based on interview, record review, and facility policy review, the facility failed to ensure one (Resident 1) of three sampled residents was free from unnecessary drugs when facility's interdisciplinary team (IDT) did not re-evaluate use of Seroquel (an antipsychotic medication) at the time of admission and/ or within two weeks for its appropriateness and indication for use to consider whether or not the medication could be reduced, tapered, or discontinued. Interdisciplinary team is a group of healthcare professionals who work together to treat a patient condition. This failure had the potential for Resident 1 to receive unnecessary medications and placed her at risk to suffer adverse effects from the medication. Findings: During a review of Resident 1's admission Record (AR), dated 12/23/24, the AR indicated, Resident 1 was admitted from acute care hospital on 8/22/24. During a review of Resident 1's Admission-Minimum Data Set (MDS- Resident Assessment and care guide tool) dated 8/26/24, the MDS indicated Resident 1 had no potential indicators of psychosis e.g., hallucinations (perceptual experiences in the absence of real external sensory stimuli) or delusions (misconceptions or beliefs that are firmly held, contrary to reality). MDS indicated Resident 1 had no physical or verbal behavioral symptoms directed towards others e.g., verbal/vocal symptoms like screaming or disruptive sounds, hitting, kicking, pushing, scratching, or grabbing at others. MDS indicated Resident 1's diagnosis included chronic obstructive pulmonary disease with acute exacerbation (COPD-a worsening group of lung diseases that block airflow and make it difficult to breathe). During a review of Resident 1's Order Summary Report dated 8/22/24, indicated the physician prescribed Resident 1 Seroquel oral tablet 25 mg give one tablet by mouth at bedtime for mood disorder manifested by yelling and hitting for 14 days. Further review of Resident 1's Order Summary Reports dated 9/3/24 and 9/18/24, indicated physician continued prescribing Resident 1 Seroquel oral tablet 25 mg, to give one tablet by mouth at bedtime for mood disorder manifested by yelling and screaming. During a review of Resident 1's Medication Administration Record (MAR), dated 8/23/24 to 8/31/24 and 9/1/24 to 9/18/24, the MARs indicated Resident 1 was administered Seroquel 25 mg give one tablet by mouth at bedtime for yelling, hitting and screaming. During an interview on 12/23/24 at 11:17 a.m. with Certified Nursing Assistant (CNA) 1, CNA1 stated CNA1 cared for Resident 1 four days a week. CNA1 stated Resident 1 had behavior of calling out for (continued on next page) Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 2 Event ID: 555914 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 555914 B. Wing A. Building (X3) DATE SURVEY COMPLETED 12/31/2024 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE We Care Skilled Nursing Facility 21863 Vallejo Street Hayward, CA 94541 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0758 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few help from time to time. CNA1 stated when Resident 1 was asked what she needed, Resident 1 said nothing. During an interview on 12/27/24 at 11:29 a.m. with Licensed Vocational Nurse (LVN 1), LVN 1 stated Resident 1 was prescribed Seroquel from Resident 1 stay at the hospital. LVN 1 stated Resident 1 had COPD, was on oxygen therapy. LVN 1 stated Resident 1 had anxiety behavior when she had problem with breathing and inability to relax; she would call out for help. During an interview on 12/27/24 at 11:37 a.m. Licensed Vocational Nurse (LVN 2), LVN 2 stated Resident 1 was nice and cooperative. LVN 2 stated Resident 1 sometimes had anxiety and called out for help. During a review of Resident 1's Consultant Pharmacist's Medication Regimen Review (MRR), dated 8/27/24, the MRR indicated, Resident 1 had an order for Seroquel 25 mg at bedtime for 14 days. If the drug is to be continued beyond its initial 14-day period, you may wish to ask if the dose could be reduced to 12.5 mg at bedtime . mood disorder is not a usual diagnosis for an antipsychotic, If continued beyond 14 days please clarify diagnosis . During a concurrent interview and record review on 12/31/24 at 10:16 a.m. with the Director of Nursing (DON), Resident 1's progress notes, care plan use of antipsychotic, MRR dated 8/27/24 and facility's policy and procedure (P&P) titled, Antipsychotic Medication Use were reviewed. The DON stated facility did not reevaluate Resident 1's use of Seroquel medication at the time of admission or within two weeks of her admission to the facility, to consider reduction or discontinuation. The DON stated she was unable to find documentation if facility followed up on pharmacist's recommendations made on 8/27/24. During a review of the facility's policy and procedure (P&P) titled, Antipsychotic Medication Use, revised July 2022, the P&P indicated, Residents who are admitted from the community or transferred from a hospital and who are already receiving antipsychotic medications will be evaluated for the appropriateness and indications for use. The interdisciplinary team will re-evaluate the use of the antipsychotic medication at the time of admission and / or within two weeks (at the initial MDS assessment) to consider whether or not the medication can be reduced, tapered, discontinued. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 555914 If continuation sheet Page 2 of 2

Reading this as a family member? Your long-term care ombudsman is a free advocate for residents and families.

Back to top

Citations

1 citation recorded*CMS

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0758GeneralS&S Dpotential for harm

    F758 - Medication Errors

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

FAQ · About this visit

Common questions about this visit

What happened during the December 31, 2024 survey of WE CARE SKILLED NURSING FACILITY?

This was a inspection survey of WE CARE SKILLED NURSING FACILITY on December 31, 2024. The surveyor cited 1 deficiency, recorded on the federal Form 2567 statement of deficiencies.

Were any deficiencies cited at WE CARE SKILLED NURSING FACILITY on December 31, 2024?

Yes, 1 deficiency was cited, each with a CMS Scope and Severity grade. The first was: "Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiatin..."

What type of survey was this?

This was a inspection survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

Share this reportEmail

Next steps

Concerned about a resident’s care?Find your local ombudsman through the Eldercare Locatoror file a complaint with your state survey agency.

Researching this visit professionally?Book a 15-minute calland we will walk through what we have on file.

Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.