F 0697
Provide safe, appropriate pain management for a resident who requires such services.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to ensure pain medications were administered as ordered by
the physician, for one of three residents (Resident A).
Residents Affected - Few
This failure had the potential for Resident A's pain not be managed and affect overall health condition.
Findings:
On January 2, 2025, at 11:30 a.m., an unannounced visit to the facility was conducted to investigate an
allegation of abuse.
On January 2, 2025, a review of Resident A's medical record was conducted. Resident A was admitted to
the facility on [DATE], with diagnoses which included atherosclerotic (a buildup of fats, cholesterol, and
other substances in and on the artery walls) heart disease and polyneuropathy (a condition where multiple
peripheral nerves throughout the body become damaged or malfunction).
A review of Resident A's care plan, dated June 26, 2023, indicated, .Resident is at risk for pain r/t (related
to) risk factors .Interventions .Administer medications as ordered .
A review of Resident A's Order Summary Report, included the following physician's order:
- Monitor level of pain (0-10 scale): Document pain level as follows: 0 = none, 1-3 = mild pain, 4-6 =
moderate pain, 7-10 = severe pain, every shift, date order May 24, 2023;
- Tramadol (a drug used for pain) tablet 50 mg every 6 (six) hours as needed for pain management
Moderate pain (4-6 pain scale), date order February 27, 2024; and
- Morphine Sulfate .100 MG/5ML .Give 0.50 ml by mouth every 4 (four) hours as needed for Severe pain
(7-10), date order July 31, 2024, discontinued December 6, 2024;
- Morphine Sulfate (a drug used to treat pain) 100 mg (milligram - a unit of measure)/5 ml (milliliter-a unit of
measure), give 1 (one) ml as needed for wound treatment, may medicate prior to wound treatment, date
order December 19, 2024;
A review of Resident A's Medication Administration Record (MAR), for Morphine Sulfate 0.50 ml every 4
hours as needed for severe pain, for December 1 to 6, 2024, indicated morphine sulfate was administered
to Resident A on December 4, 2024, at 12:20 a.m., with a pain scale of 5 (moderate pain).
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 3
Event ID:
555915
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555915
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/21/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Springs Health and Rehabilitation Center
25924 Jackson Ave
Murrieta, CA 92563
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0697
Level of Harm - Minimal harm
or potential for actual harm
A review of Resident A's Medication Administration Record (MAR), for December 2024, indicated the
morphine sulfate 1 ml was administered to Resident A with a pain scale of 4-6 (moderate pain) on the
following dates:
- December 8, 2024, at 9:09 p.m.; pain level of 4;
Residents Affected - Few
- December 9, 2024, at 1:38 a.m.; pain level of 6;
- December 9, 2024, at 10:02 a.m.; pain level of 3;
- December 9, 2024, at 2:02 p.m.; pain level of 5;
- December 9, 2024, at 6:30 p.m.; pain level of 3;
- December 10, 2024, at 3:11 a.m., pain level of 6;
- December 14, 2024, at 3:29 a.m., pain level of 5;
- December 15, 2024, at 10:13 p.m.; pain level of 4;
- December 18, 2024, at 9:40 p.m.; pain level of 6; and
- December 19,2024, at 5:31a.m.; pain level of 4.
A review of Resident A's Medication Administration Record (MAR), for December 2024, indicated the
tramadol (ordered for moderate pain) was administered to Resident A with a pain scale of mild or severe
pain on the following dates:
- December 1, 2024, at 11:58 a.m.; pain level of 3;
- December 2, 2024, at 12:05 p.m.; pain level of 3;
- December 6, 2024, at 12:41 p.m.; pain level of 8;
- December 8, 2024, at 11:05 a.m.; pain level of 7;
- December 11, 2024, at 9:53 a.m.; pain level of 9; and
- December 13, 2024, at 10:50 a.m.; pain level of 8.
A review of Resident A's Hospice Nurse Progress Note Routine Visit, dated December 18, 2024, indicated,
.always c/o (complain of) pain BLE (bilateral lower extremities-both legs) .pain not controlled with current
medication .patient is not compliant to medication regimen .Hospice aide to provide care according to
assignment .confused; sad; tearful-pt (patient) refused wound care .
On January 10, 2025, at 3:30 p.m., an interview and concurrent record review was conducted with the
Director of Nursing (DON). The DON reviewed Resident A's MAR for December 2024, regarding Resident
A's orders for morphine sulfate and tramadol. The DON stated the morphine sulfate should have been given
for severe pain, and the tramadol was to be given for moderate pain. The DON stated morphine
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555915
If continuation sheet
Page 2 of 3
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555915
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/21/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Springs Health and Rehabilitation Center
25924 Jackson Ave
Murrieta, CA 92563
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0697
sulfate and tramadol were not administered as ordered by the physician.
Level of Harm - Minimal harm
or potential for actual harm
A review of the facility's policy and procedure titled Pain Assessment and Management, dated March 2023,
indicated, .to help the staff identify pain in the resident and to develop interventions that are consistent with
the resident's goals and needs .ensure that residents receive the treatment and care in accordance with
professional standards of practice, the comprehensive care plan, and the resident's choices, related to pain
management .Pain management is an interdisciplinary care process that includes .identifying and using
specific strategies for different levels and sources of pain .conduct a comprehensive pain assessment upon
admission to the facility .whenever there is a significant change in condition .assess the resident's pain and
consequences of pain at least each shift .behavioral signs of pain .verbal expressions such as groaning,
crying, screaming .resisting care, irritability, depression, decreased participation .guarding, rubbing or
favoring a particular part of the body evidence of depression, anxiety .assess pain using a consistent
approach and a standardized pain assessment instrument .pain management interventions shall reflect the
sources, type and severity of pain .non-pharmacological interventions may be appropriate alone or in
conjunction with medications .pharmacological interventions .may be prescribed to manage pain
.implement the medication regimen as ordered .relevant criteria for measuring pain management
.document the resident's reported level of pain with adequate detail as necessary and in accordance with
the pain management program .
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555915
If continuation sheet
Page 3 of 3