F 0628
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Provide the required documentation or notification related to the resident's needs, appeal rights, or
bed-hold policies.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to ensure a copy of the notice of transfer/discharge was
provided to the State Long-Term Care Ombudsman (assists with conflict resolution and protection of
resident rights) prior to the planned discharge, for three of three sampled residents (Resident 1, 2, and 3).
This failure had the potential to violate the resident's rights to appeal their discharge.
Findings:
On June 2, 2025, at 10:30 a.m., an unannounced visit was conducted at the facility to investigate a
complaint on discharges.
1. A review of the admission Record, indicated Resident 1 was admitted to the facility on [DATE], with the
diagnoses which included hemiplegia and hemiparesis following Cerebral Infarction (muscle weakness or
paralysis to one side of the body), metabolic encephalopathy (brain disorder), and dementia (loss of
memory, language, problem solving and thinking abilities).
A review of Resident 1's Progress Notes, dated May 13, 2025, at 11:21 a.m., indicated, .spoke with
(Resident 1's family member) requesting for resident to discharge home this coming friday .
A review of Resident 1's Progress Notes, dated May 16, 2025, at 12:33 p.m., indicated, .DC (discharge)
5/16/25 (May 16, 2025) .to home .with all remaining medications .
A review of Resident 1's Notice of Transfer/Discharge, dated May 13, 2025, indicated Resident 1 was
provided notification of discharge on [DATE], and discharged from the facility on May 16, 2025.
Further review of Resident 1's record indicated there was no documented evidence the Ombudsman's
office was provided with the notice of transfer prior to discharge of Resident 1 on May 16, 2025.
2. A review of the admission Record, indicated Resident 2 was admitted to the facility on [DATE], with
diagnosis of Acute osteomyelitis of left ankle and foot (an infection of the bone in that area caused by
bacteria).
A review of Resident 2's Progress Notes, dated May 14, 2025, at 7:09 p.m., indicated, .spoke with (name of
family member) and resident discussed discharge ordered .informed writer that (family member) will pick up
at 11 am (a.m.) on Friday (May 16, 2025) .
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
555915
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555915
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/23/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Springs Health and Rehabilitation Center
25924 Jackson Ave
Murrieta, CA 92563
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0628
Level of Harm - Minimal harm
or potential for actual harm
A review of the Notice of Transfer/Discharge dated May14, 2025, indicated Resident 2 was provided
notification of discharge on [DATE], and discharged from the facility on May 16, 2025.
Further review of Resident 2's record indicated there was no documented evidence the Ombudsman's
office was provided with the notice of transfer prior to discharge of Resident 2 on May 16, 2025.
Residents Affected - Some
3. A review of the admission Record, dated June 2, 2025, indicated Resident 3 was admitted to the facility
on [DATE], with the diagnosis of dissection of the descending thoracic aorta (the main artery in the chest
tears allowing blood to flow between the layers of the aorta wall).
A review of the Notice of Medicare Non-Coverage dated May 2, 2025, indicated Resident 3 services will
end on May 16, 2025. Resident 3 was notified services would end on May 13, 2025.
On June 3, 2025, at 10:30 a.m., during an interview with the Social Worker (SW), she stated residents were
often being notified three (3) days prior to discharge. The SW stated the notice of transfer would be emailed
to the Ombudsman prior to discharge.
On June 3, 2025, at 10:46 a.m., during an interview with the Case Manager (CM), he stated the notice of
discharge/transfer was to be provided to the residents three to four days prior to discharge. The CM stated
it was explained to the residents they could appeal the discharge. The CM stated the notice of
transfer/discharge forms was to be emailed to the Ombudsman.
On June 3, 2025, at 3:15 p.m., during an interview with the Assistant Administrator (AA), she stated there
was no excuse the notice of transfer/discharge was not sent to the Ombudsman, it is usually emailed to her
the emails came back. The AA stated the assigned Ombudsman was out of the office and they were unsure
who was covering for the Ombudsman while out of office. The AA stated the notice of proposed transfer
should have been provided to the Ombudsman office.
A review of the facility's policy and procedure titled Notice Requirements Before Transfer or Discharges,
dated March 2023, indicated, .the notice of transfer or discharge and Ombudsman notification .for facility
initiated transfer or discharge of a resident, the facility shall notify the resident and the residents
representative of the transfer or discharge and the reasons for the move in writing and in a language and
manner they understand .the facility shall send a copy of the notice of transfer or discharge to the
representative of the Office of the State Long Term Care (LTC) Ombudsman before or as close as possible
to the actual time of a facility -initiated transfer or discharge .evidence that the notice was sent to the
Ombudsman should be present in the medical record .the facility follows the process for ombudsman
notification in accordance with their state .
A review of the facility's policy and procedure titled Transfer and Discharge, dated January 2025, indicated,
.the resident and or their representative shall receive an explanation of the right to appeal the transfer or
discharge including the name, address mailing and email, and phone number of the representative of the
Office of the State Long-Term Care ombudsman, and the name, mailing and email addresses and phone
number of the state agency responsible for the protection and advocacy for residents .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555915
If continuation sheet
Page 2 of 2