F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Develop and implement a complete care plan that meets all the resident's needs, with timetables and
actions that can be measured.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review, the facility failed to develop and implement a resident centered
comprehensive care plan with interventions for resident preferences including to be left alone in the shower
room and aiding with showering, to meet the needs of one of three sampled residents, Resident 1.
This failure resulted in Resident 1's unsupervised fall, fractured breastbone, breastbone bruise, fractures of
thoracic spine (the mid-back section of the spine), scalp bruise and 2-day hospital stay.
Findings:
Resident 1 was a [AGE] year-old female admitted to the skilled nursing facility on [DATE], with a history of
legal blindness and severe osteoarthritis (degeneration of joint cartilage and the underlying bone, causes
pain and stiffness, especially in the hip, knee, and thumb joints.
During an observation and interview on 4/22/25 at 2:40 p.m. Resident 1 was observed in bed laying face
up, and stated she recalled the fall event on 4/15/25. Resident 1 stated she was legally blind but could see
peripherally (the ability to see things to the side). Resident 1 stated she was alone in the shower, with the
nursing assistant was outside the bathroom door when she lost balance, yelled out and fell. Resident 1
stated she suffered a bump on her head, hurt her neck and went out to the hospital emergency department
after her fall.
During an interview on 4/23/25 at 12:00 p.m. with Registered Nurse 3 (RN3), RN3 stated, on 4/15/25 at
approximately 10:10 a.m. she responded to Resident 1's bathroom and found Resident 1 with a Certified
Nurse's Aide (CNA1) sitting on the floor in the bathroom after a fall. RN3 further stated she assessed
Resident 1 and notified Resident 1's doctor and family of the fall. RN3 stated Resident 1 initially denied pain
but minutes later, started complaining of pain to her shoulder. RN3 stated the doctor ordered Resident 1 to
go to the hospital emergency department for further evaluation. RN3 stated Resident 1 was legally blind
and the fall could have been avoided if CNA1 had stayed in the shower and assisted Resident 1 with
showering.
During an interview on 4/23/25 at 3:02 p.m. with CNA1, she stated on 4/15/25 she assisted Resident 1 with
shower preparation. CNA1 stated she waited outside the bathroom while Resident 1 showered. CNA1
further stated approximately 3 minutes later, she heard a yell and a boom from inside the bathroom. CNA1
stated she found Resident 1 laying on the bathroom floor halfway out of the shower. CNA1 stated this fall
could have been avoided if someone was with Resident 1 to help during her shower.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 3
Event ID:
555917
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555917
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/01/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Veterans Home of California - West Los Angeles
11500 Nimitz Avenue
Los Angeles, CA 90049
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Review of Resident 1's admission History and Physical dated 3/18/25 indicated Resident 1 was a [AGE]
year-old female with a history of blindness and severe osteoarthritis (OA), independent for her activities of
daily living (ADL), however, her function level decreased to the point where she required more assistance
with her ADLs.
Review of Resident 1's care plan dated 3/18/25, indicated Resident 1 had a high risk for fall with injury, a
history of falls, unsteady gait, poor vision and was prescribed opioid (medication used to reduce moderate
to severe pain), hypnotic (medication tending to produce sleep), and diuretic (drugs that increase urine
output, leading to the removal of excess water and salt from the body) medication.
Review of Resident 1's fall risk assessment dated [DATE] indicated, Vision status: legally blind. Gait and
balance: required use of assistive devices. Resident 1 was assessed as at high risk for fall.
Review of Resident 1's resident assessment instrument/ minimum data set (RAI / MDS, a health status
screening and assessment tool used for all residents of long-term care nursing facilities) Section GG:
functional abilities-admission (self-care) dated 3/25/25 indicated, admission performance: E. Shower and
bathe self: Resident 1 required supervision or touching assistance, helper provide verbal cues, steadying,
contact guard assistance (caregiver places one or two hands on the patient's body to help with balance but
provides no other assistance to perform the functional mobility task) as resident completed activity .
Review of Resident 1's care plan dated 3/26/25 10:02 a.m. indicated, problem: at risk for falls related to,
limited mobility due to severe macular degeneration with poor vision, unsteady gait, chronic pain,
numbness of fingers/foot (right), occasional bladder incontinent, taking hypnotics/diuretic/opioid/
medications, diagnosis of osteoporosis/ Cervical compression fracture (one or more of the vertebrae in the
spine collapses or breaks). Goals: resident will demonstrate the ability to ambulate/transfer without fall
related injuries. Resident 1's care plan did not contain interventions addressing resident preferences
including to be left alone in the shower room, assistance with showering, or refusal of supervision while in
the shower room.
Review of Resident 1's nurse note dated 4/15/25 at 1:06 p.m. indicated, unwitnessed fall without injury. At
about 10:10 a.m., was notified that Resident 1 had a fall in the bathroom, on getting there 3 staff were
assisting her already and she was noted sitting in the shower. Resident was still alert and verbally
responsive, was able to narrate what happened, she said that she had just finished her shower and was
trying to wear her robe when she lost her balance and fell on the bathroom floor, hit her back on the floor.
Review of Resident 1's History and Physical dated 4/18/25 indicated, Hospitalization: 4/15/25-4/17/25
readmission Diagnosis: status post fall with acute (sudden) manubrial (breastbone) fracture with
parasternal hematoma (breastbone bruise), multiple thoracic (mid back) fractures, scalp contusion
(bruising). Patient endorses prior history of thoracic spine compression fractures. Also has prior history of
left arm injury with resultant weakness .
Review of facility policy and procedure titled, Accident / Fall Prevention dated, 5/30/24 indicated, The Home
will routinely assess each Skilled Nursing Facility (SNF) Resident for risk of accidents and implement
preventive measures to decrease modifiable risks, as able. If an incident occurs, pertinent data will be
collected, appropriate care will be provided, and the preventive measures will be
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
555917
If continuation sheet
Page 2 of 3
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555917
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/01/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Veterans Home of California - West Los Angeles
11500 Nimitz Avenue
Los Angeles, CA 90049
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
re-evaluated in attempt to provide the safest environment possible. A. Evaluation Frequency: Residents are
minimally evaluated for risk of accidents or falls: 1. Upon admission, 2. Quarterly, 3. Annually, 4. As needed
(PRN); after each fall, incident, or change of condition. Evaluation methods and prevention planning may
include: 1. Physician Assessment, 2. The Fall Risk Assessment 3. RAI/MDS - Assessment Tool .
Review of facility policy and procedure titled, Care Plans dated, 2/13/25 indicated, I. Resident Assessments
& Care Plans A. The Resident Assessment Instrument. Minimum Data Set (RAI/MDS) is completed as the
basis for care plan decision-making at the skilled nursing facility (SNF) levels of care. B. All components of
the care plan must be individualized for the Resident. Baseline Care Plan A. The facility must develop and
implement a baseline care plan for each Resident within 48 hours upon admission that includes the
instructions needed to provide effective and person-centered care of the Resident. B. The baseline care
plan must reflect the Resident's stated goals and objectives and include interventions that address his/her
current needs .Comprehensive Care Plan: A. The facility must develop and implement a comprehensive
person-centered care plan for each Resident, consist with the Resident rights and includes measurable
objectives and timeframes to meet a Resident's medical, nursing, and mental and psychosocial needs that
are identified in the comprehensive assessment .O. The comprehensive care plan will be reviewed and
revised by the Interdisciplinary Team (IDT) within 7 days after each RAI/MDS assessment, including both
the comprehensive and quarterly review RAI/MDS assessment.
Event ID:
Facility ID:
555917
If continuation sheet
Page 3 of 3