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Inspection visit

Inspection

TEMECULA HEALTHCARE CENTERCMS #5559231 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

This survey cited 1 deficiency. The full statement and the facility’s plan of correction follow, verbatim from the federal record.

F 0609 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to report an allegation of physical abuse within two hours to the California Department of Public Health (CDPH) after the facility was made aware of the allegation, for one of four sampled residents (Resident 1). This failure had the potential to result in further abuse of Resident 1, affecting the resident's emotional and psychosocial well-being. Findings: On December 22, 2024 at 2:07 p.m., CDPH received a fax (facsimile - telephonic transmission of scanned-in printed material) report involving a complaint allegation of physical abuse for Resident 1. On December 2, 2024, at 9:31 a.m., an unannounced visit to the facility was conducted to investigate an allegation of abuse. A review of Resident 1's admission Record, indicated, Resident 1 was admitted to the facility on [DATE] with diagnoses which included Bipolar Disorder (a mental illness affecting mood and concentration). A review of Resident 1's Minimum data Set (an assessment tool) dated October 10, 2024, indicated a Brief Interview for Mental Status (used to identify the cognitive condition of a resident) score of 14 (cognitively intact). A review of Resident 1s eINTERACT Change in Condition Evaluation, dated November 21, 2024, indicated, . At around 4 p.m. CNA (Certified Nurse Assistant) reported patient refused to take a shower .patient complained of pain when she was brushing tangle hair . A review of Resident 1s SBAR Communication Form, dated November 22, 2024, indicated, . at approximately 0245 (2:45 a.m.) resident verbalized to staff that allegedly abused during PM shift .Resident stated alleged abuse occurred when staff attempted to shower her. A Review of Resident 1 Progress Notes, dated November 22, 2024 at 6:37 a.m., indicated .Called CDPH .in regards to allegation of abuse . On December 2, 2024, at 10:05 a.m., during an interview with Resident 1, she stated on November 21, 2024 around 4:30 p.m., during her scheduled shower, CNA 1 brushed and pulled her hair hard. (continued on next page) Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 2 Event ID: 555923 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 555923 B. Wing A. Building (X3) DATE SURVEY COMPLETED 12/24/2024 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Temecula Healthcare Center 44280 Campanula Way Temecula, CA 92592 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0609 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few Resident 1 further stated she told CNA 1 she will not tolerate the abuse, and CNA 1 left the room afterward. Resident 1 stated she reported the incident to Licensed Vocational Nurse (LVN) 2, but LVN 2 did not do anything, so I reported to the night nurse. On December 2, 2024, at 10:30 a.m., during a concurrent interview and review of Resident 1 medical records with LVN 1, she stated all facility staff are mandated reporters and any allegation of abuse must be reported right away or within two hours to the CDPH, Ombudsman, police after the facility was made aware of the allegation. LVN 1 further stated on November 21, 2024 at around 4 p.m. CNA 1 reported to LVN 2 that Resident 1 complained of pain while her tangled hair was being brushed and alleged abuse. LVN 1 stated the incident was not reported to CDPH until November 22, 2024 at 6:37 a.m. (14 hours later). LVN 1 stated LVN 2 should have reported the abuse allegation incident to CDPH on November 21, 2024 to prevent further abuse. On December 2, 2024, at 11:45 a.m., during an interview with CNA 1, she stated on November 21, 2024 around 4:30 p.m., Resident 1 complained of pain and alleged abuse while she brushed and untangled Resident 1 hair during a scheduled shower. CNA 1 further stated she left Resident 1's room and reported the abuse allegation to LVN 2. On December 2, 2024, at 2:20 p.m., during a concurrent interview and review of Resident 1 medical records with the Assistant Director of Nursing (ADON), the ADON stated, any type of abuse or allegations of abuse should be reported to CDPH, ombudsman, police within two hours. The ADON further stated any allegation or suspicion of abuse should be reported to ensure the safety of the resident and prevent further abuse. The ADON stated on November 21, 2024 around 4:00-5:00 p.m., Resident 1 alleged abuse that CNA 1 pulled her hair too hard. The ADON further stated the abuse incident was not reported to CPDH until November 22, 2024 at 6:37 a.m. The ADON stated LVN 2 should have reported the abuse incident within two hours to CDPH on November 21, 2024. On December 3, 2024 at 1:53 p.m. during an interview with LVN 2, LVN 2 stated she was the nurse on duty when the incident occurred on November 21, 2024, around 4 p.m. LVN 2 stated CNA 1 came to her and informed her Resident 1 had alleged abuse while her hair was being brushed and untangled. LVN 2 stated she did not report the abuse allegation to CDPH and the incident was not reported until early morning on November 22, 2024. LVN 2 stated she should have reported the incident within 2 hours after being made aware of the allegation. A review of the facility policy and procedure titled, Abuse, Neglect, Exploitation or Misappropriation – Reporting and Investigation, dated October 2022, indicated, . All reports of resident abuse .are reported to local, state, and federal agencies .Immediately .within two hours of an allegation involving abuse or result in serious bodily injury . FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 555923 If continuation sheet Page 2 of 2

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Citations

1 citation recorded*CMS

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0609GeneralS&S Dpotential for harm

    F609 - The facility must develop and implement written policies and procedures that:

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

FAQ · About this visit

Common questions about this visit

What happened during the December 24, 2024 survey of TEMECULA HEALTHCARE CENTER?

This was a inspection survey of TEMECULA HEALTHCARE CENTER on December 24, 2024. The surveyor cited 1 deficiency, recorded on the federal Form 2567 statement of deficiencies.

Were any deficiencies cited at TEMECULA HEALTHCARE CENTER on December 24, 2024?

Yes, 1 deficiency was cited, each with a CMS Scope and Severity grade. The first was: "Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities."

What type of survey was this?

This was a inspection survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

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Next steps

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Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.