F 0658
Ensure services provided by the nursing facility meet professional standards of quality.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure professional standards of practice for
ostomy care were provided to one of three sampled residents (Resident 2), when the Licensed Vocational
Nurse (LVN 1) used a wound cleanser ([NAME] Dermal Wound Cleanser) containing sorbitol (a sugar
alcohol) to cleanse the peristomal skin (the area of skin around a stoma [opening] for a colostomy [a
surgical procedure that creates an opening in the abdomen connecting part of the large intestine [colon] to
the outside of the body, allowing stool and gas to exit through it into a collection bag). This failure caused
Resident 2 to suffer pain and had the potential to irritate and damage fragile peristomal skin. Findings:On
December 10, 2025, at 10:07 a.m., an unannounced visit to the facility on a complaint and Facility Reported
Incident were initiated. A review of Resident 2's medical records indicated the resident was admitted on
[DATE], with diagnoses of encounter for surgical aftercare following surgery on the digestive system,
pneumonitis (infection) due to inhalation of food and vomit, pressure ulcer, (bed sore) of sacral region, (lies
between the fifth segment of the lower spine and the tailbone), type 2 diabetes mellitus, (a chronic condition
that affects the way the body uses sugar. The body either resists the effects of insulin - a hormone that
regulates the movement of sugar into the cells - or doesn't produce enough insulin to maintain normal
sugar levels), encounter for encounter for attention to colostomy.On December 10, 2025, at 11:59 a.m., an
interview was conducted with the Licensed Vocational Nurse (LVN 1). LVN 1 stated he was working on
December 10, 2025, and provided care to Resident 2. LVN 1 stated that he changed Resident 2's
colostomy bag, cleansed the area with warm water and gauze, and applied a new colostomy bag at
approximately 8 p.m. LVN 1 further stated that after returning from a break, a Certified Nursing Assistant
(CNA) informed him that Resident 2's colostomy bag was leaking. LVN 1 stated that upon assessment, he
observed some redness, where the adhesive contacted the skin, used a wound cleanser to clean the skin
and applied a new colostomy bag. On December 10, 2025, at 12:19 p.m., during an interview with the
Registered Nurse (RN), the RN stated that on December 6, 2025, she received a call from the Assistant
Director of Nursing (ADON) to check on Resident 2. The RN stated that Resident 2 reported that during the
colostomy bag change on December 5, 2025, LVN 1 sprayed a liquid on the site that caused severe pain
that he had to cover his mouth to avoid screaming out in pain. The RN stated that she reported the incident
to the facility administrator. On December 10, 2025, at 12:26 p.m., an interview was conducted with
Resident 2. Resident 2 stated on December 5, 2025, at approximately 8:25 p.m., the colostomy bag was
leaking and needed to be changed. Resident 2 stated that on December 5, 2025, approximately 9:20 p.m.,
LVN 1 removed the leaking colostomy bag and used a spray that smelled very strong and burned so badly
he had to bite down on his knuckles to keep from screaming. Resident 2 stated that the spray felt like
alcohol. Resident 2 stated that on Saturday, December 6, 2025, he reported the incident to ADON by
telephone. On December 10, 2025, at 1:30 p.m., an interview was conducted with the Director of Nursing,
Residents Affected - Few
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
555923
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
555923
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/31/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Temecula Healthcare Center
44280 Campanula Way
Temecula, CA 92592
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0658
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
(DON). The DON stated that Resident 2's physician orders indicated to change the colostomy bag as
needed when 3/4 full. The DON stated that usually they would cleanse the peristomal area with normal
saline. On December 10, 2025, at 1:48 p.m., during an interview with the Treatment Nurse, the TN stated
that Resident 2 had a colostomy bag and would require colostomy bag changes as needed. The TN stated
that the peristomal skin would be cleansed with gauze soaked with normal saline. The TN stated that
wound cleanser would not be used on the peristomal skin, as it would cause burning. On December 10,
2025, at 2:31 p.m., during an interview with LVN 1, LVN 1 confirmed that [NAME] Dermal Wound Cleanser
was used on Resident 2's peristomal skin on December 5, 2025. A review of the listed ingredients indicated
sorbitol was the second ingredient listed. A review of Resident 2's Summary Order Report dated November
13, 2025, indicated .Change colostomy bag PRN [as needed] if soiled or dislodgement. Cleanse stoma
area & dry gently. Apply ointment as ordered.A review of Resident 2's Health Status Note dated December
5, 2025, at 10:25 p.m., indicated Patient noted with leaking colostomy appliance during PM shift. Colostomy
bag was changed twice at 20:00 and 21:50 due to leaking brown BM. Stoma assessed during each
change; stoma pink, moist, and intact. Peristomal skin cleansed with warm water, dried thoroughly, and new
appliance applied with proper seal. No redness or skin breakdown noted.A review of Resident 2's
eINTERACT SBAR Summary for Providers dated December 6, 2025, at 12:54 p.m., indicated .Pt reported
an alleged physical abuse against a staff member. Pt explained that it happened while charge nurse was
changing his colostomy bag and cleaning his surgical site. Pt reported that a liquid was sprayed that felt like
alcohol to his open wound. Pt stated that the pain caused by the spray was unbearable and he had to cover
mouth from screaming. Patient further stated the work had to be re-done during the next shift.A review of
the Wound, Ostomy, and Continence Nurses Society guidelines titled Basic Ostomy Skin Care published
July 2024, indicated .Cleaning the Skin Around the Ostomy. Clean the skin around the ostomy with warm
water and a washcloth or soft paper towel and pat dry. Do not use alcohol or any other harsh chemicals to
clean the skin around the ostomy. They can cause the skin to get sore.
Event ID:
Facility ID:
555923
If continuation sheet
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