Other·October 31, 2025

Forest Hill Manor Health Center EID-1D5744-H1 Exit 10/1/25 F689 Title 42 Code of Federal Regulations §483.25(d) Accidents. The facility must ensure that - (1) The resident environment remains as free of accident hazards as is possible; and (2) Each resident receives adequate supervision and assistance devices to prevent accidents. Title 22 Code of California Regulations §72311. Nursing Service - General. (a)Nursing service shall include, but not be limited to, the following: (1) Planning of patient care, which shall include at least the following: (A) Identification of care needs based upon an initial written and continuing assessment of the patient's needs with input, as necessary, from health professionals involved in the care of the patient. Initial assessments shall commence at the time of admission of the patient and be completed within seven days after admission. (B) Development of an individual, written patient care plan which indicates the care to be given, the objectives to be accomplished and the professional discipline responsible for each element of care. Objectives shall be measurable and time-limited. (2) Implementing of each patient's care plan according to the methods indicated. Each patient's care shall be based on this plan. §72523. Patient Care Policies and Procedures. (a) Written patient care policies and procedures shall be established and implemented to ensure that patient related goals and facility objectives are achieved. The facility failed to ensure a resident received adequate monitoring to prevent an elopement (leaving the facility without authorization) for one of two sampled residents (Resident 1). Resident 1's elopement assessment indicated she was at risk for elopement, and a care plan was not developed upon admission. On 6/27/25, Resident 1 eloped, was found the next day on 6/28/25 in the neighborhood, transferred to a hospital, was noted to have hypothermia (significant and potentially dangerous drop in body temperature with most common cause from exposure to cold weather) and sustained injuries of forehead laceration (cut) requiring sutures. This failure resulted in Resident 1 having multiple bodily scratches/abrasions, hypothermia, altered mental status, rhabdomyolysis (breakdown of muscle tissue that releases a damaging protein into the blood), a forehead laceration, and urinary tract infection. FINDINGS: Review of Resident 1's Nurse's Note, dated 6/27/25, at 11:23 p.m., indicated that around 4 p.m., Resident 1 was walking back and forth in the hallway and went into another resident's room. It indicated about 4:15 p.m., Resident 1 was not in her room, all staff were informed, and a search began. At 4:39 p.m. the police were notified. Review of Resident 1's Minimum Data Set (MDS, an assessment tool), dated 6/10/25, indicated the Resident 1's Brief Interview for Mental Status (BIMS) score was 3 out of 15, indicating she had memory problems and severe impairment in daily decision-making skills. Review of Resident 1's Admission Elopement - Wandering (moving from place to place without a clear goal or direction) assessment dated 6/6/25, showed a score of seven, indicating Resident 1 was at moderate risk for elopement. Under Recommendations for Safety, it indicated routine rounding, bed to low position, and that resident required a sitter (non-medical staff who provides continuous, one-on-one supervision for residents at risk of injury, such as falls) in the evening. There was no documented evidence that a care plan was developed to address Resident 1's risk for elopement. During an interview on 9/3/25, at 1:24 p.m., the Director of Nursing (DON) stated Resident 1 walked independently without assistive devices (i.e. cane, walker), had a sitter during the beginning of her admission because she was at high risk for fall. The DON stated on the day of elopement on 6/27/25, the family member did not visit, and Resident 1 was seen on the street (Fountain Street) by a visitor near the back exit walking uphill. The DON who reviewed the record stated Resident 1 was assessed at risk for wandering/elopement and a care plan should have been developed. During a tour and interview with Registered Nurse (RN) A on 9/3/25, at 2:38 p.m., it was observed that there are three exits including the main entrance leading to a public street and one exit to a back public street. RN A during the tour of the facility stated that none of the exit doors leading to public streets were alarmed. Review of Resident 1's Fall Risk Assessment form, dated 6/6/25, indicated Resident 1 was at high risk for falls. A fall monitoring log to document hourly from midnight to 11 a.m. was initiated on 6/7/25 at midnight f or Resident 1. The monitoring log was not consistently completed; entries were missing on 6/12/25 from midnight to 2 p.m., 6/13/25 from 4 p.m. to 11 p.m. 6/17/25 from 8 a.m. to 11 p.m., 6/18/25 from 8 a.m. to 2 p.m., 6/18/25 from 4 p.m. to 11 p.m., 6/19/25 and 6/20/25 from 4 p.m. to 11 p.m., 6/21/25 from 7 a.m. to 11 p.m., 6/23/25 from midnight to 7 a.m., 6/24/25 from 1 p.m. to 11 p.m., 6/25/25 from 4 p.m. to 11 p.m., and 6/26/25 from 4 p.m. to 11 p.m. with no explanation for no documentation. Also, the fall monitoring log dated 6/27/25 during the times Resident 1 was missing from 5 p.m. to 11 p.m., indicated Resident 1 was monitored for falls in the facility. During an interview on 9/3/26, at 2:40 p.m., the DON who reviewed the monitoring log acknowledged the monitoring entries were not complete. During an interview on 9/18/25, at 3:10 p.m., the Certified Nurse Assistant (CNA) confirmed that he initialed Resident 1's Monitoring Log on 6/27/25 from 4 p.m. to 11 p.m. The CNA stated Resident 1 was missing and that he made a mistake in documentation in the fall monitoring log. During an interview on 9/25/25, at 11:07 a.m., the DON stated the facility did not have a wander guard (system with bracelets and sensors at doorway and a central platform that sends alerts to staff when a person approached a restricted area) and no alarm system. During an interview on 10/1/25, at 3:15 p.m., the Social Services Director (SSD) stated Resident 1 had a sitter paid by the family on 6/6/25 from 7 a.m. to 7 p.m. The sitter service was discontinued on 6/10/25 after she discussed with a family member that Resident 1 did not need a sitter. Review of the Pacific Grove Police Department (PGPD) report, dated 6/27/25, at 9:29 p.m., indicated the California Highway Patrol activated a Silver Alert (pubic notification issued by law enforcement for a missing adult who is 65 or older and is considered at risk of harm due to their condition or the circumstance of their disappearance) for Resident 1 within a 3-mile radius of the area, a missing person flyer was posted on the PGPD's social media accounts for citizens to be on the lookout and volunteers were prompted to respond and conduct a systemized search for Resident 1. It indicated that on 6/28/2025, at approximately 3:44 p.m., dispatch advised officers that a citizen reported that they located Resident 1. Resident 1 was not in a clear state of mind, was talking and pointing about a dog when in fact there was no dog in sight and when asked if she slept, she stated, "Yes." Review of Resident 1's acute hospital emergency department (ED) note, dated 6/28/25, at 8:39 p.m., indicated Resident 1 had sustained multiple bodily scratches/abrasions including a gaping scalp wound requiring repair and experienced a possible fall and was likely out all night. It indicated a bair hugger (medical device used to raise a person's body temperature) was started given significant hypothermia. The ED Clinical Impressions included altered mental status, hypothermia, rhabdomyolysis (breakdown of muscle tissue that releases a damaging protein into the blood), forehead laceration and urinary tract infection. Review of the Care Planning - Interdisciplinary Team (IDT, members of the health team who meet to discuss and plan residents' care) policy, revised September 2013, indicated the IDT was responsible for the development of an individualized comprehensive care plan for each resident. Review of the Wandering and Elopements policy, revised March 2019, did not address preventative measures to prevent elopement. During an interview on 9/3/25 at 1:51 p.m., the DON who provided the elopement policy stated policy addressed preventative measures. The facility failed to ensure Resident 1 received adequate monitoring to prevent elopement. Resident 1's elopement assessment indicated she was at risk for elopement, and a care plan was not developed upon admission. On 6/27/25, Resident 1 eloped, was found the next day on 6/28/25, in the neighborhood, transferred to a hospital, was noted to have hypothermia and sustained injuries of forehead laceration (cut) requiring suturing. This failure resulted in Resident 1 having multiple bodily scratches/abrasions, hypothermia, altered mental status, rhabdomyolysis (breakdown of muscle tissue that releases a damaging protein into the blood), forehead laceration, and urinary tract infection. These violations presented either imminent danger that death or serious harm would result or a substantial probability that death or serious physical harm would result.