F 0842
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in
accordance with accepted professional standards.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interviews and record review, the facility failed to maintain clinical records in accordance with
accepted professional standards and practices that were complete and accurately documented for 1 of 4
residents (Resident #2) reviewed for accuracy of medical records.Resident #2 did not have foley catheter
orders in Resident #2's November 2025 administration orders when he readmitted from the hospital with a
foley catheter on 11/03/2025. This deficient practice could affect residents whose records were maintained
by the facility and could place them at risk for errors in care and treatment. Findings included:Record review
of Resident #2's undated face sheet revealed Resident #2 was a [AGE] year old male who admitted to the
facility on [DATE] with diagnoses that included retention of urine (inability to empty the bladder completely),
schizophrenia (a chronic mental illness characterized by delusions, hallucinations, and disorganized
thinking) and profound intellectual disabilities (a severe condition characterized by significant limitations in
cognitive abilities and adaptive functioning).Record review of Resident #2's 5-day MDS assessment, dated
11/10/2025, revealed Resident #2 had short term and long-term memory deficits and severely impaired
cognitive skills for decision making. Section H- Bladder and Bowel revealed Resident #2 had an indwelling
foley catheter (a medical device that helps drain urine from the bladder) and was frequently incontinent with
bowels. Record review of Resident #2's undated comprehensive care plan revealed Resident #2 had an
indwelling catheter related to urinary retention, revision date 11/06/2025. An intervention revealed, change
catheter per physician orders, date initiated 11/06/2025 and clean the catheter insertion site daily with mild
soap and water. Ensure the drainage bag is changed per facility protocol, date initiated 11/06/2025. Record
review of Resident #2's hospital discharge summary, admit date [DATE] and discharge date [DATE],
revealed, 10/12 foley placed by urology and Flomax started. 10/15 voiding trial but foley later replaced on
10/18 and next Cath change should be done in about 2 weeks. Record review of a facility document titled
admission Report, dated 11/03/2025, revealed Resident #2 had a foley catheter for urinary retention.
Record review of Resident #2's November 2025 medication and treatment administration record revealed
an order for enhanced barrier precautions related to an indwelling foley catheter every shift, start date
11/05/2025. The administration record did not reveal any orders for foley catheter care. Record review of
Resident #2's physician order summary report revealed an order, foley catheter 16F (size of catheter) with
30cc balloon (component of the foley catheter). Change every month and PRN. Change drainage bag every
15th of the month and prn, dated 11/04/2025.Record review of Resident #2's nursing progress note, dated
11/04/2025, revealed Resident #2 admitted with a foley catheter intact. Record review of an EMR document
titled, Task: B&B - Urinary Continence revealed Resident #2 was coded as, continence not rated due to
indwelling catheter on 11/20/2025, 11/21/2025, 11/22/2025,11/23/2025, 11/24/2025 and 11/25/2025.
During an observation of Resident #2, on 12/18/2025 at 4:05 p.m., Resident #2 was lying in a
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
675002
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675002
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/19/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
San Antonio West Nursing and Rehabilitation
636 Cupples Rd
San Antonio, TX 78237
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0842
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
hospital bed with a foley catheter bag on the side of the bed. Resident #2 was being fed a meal by a staff
member. Resident #2 was nonverbal and unable to respond to questions. During an interview with CNA A,
on 12/19/2025 at 9:11 a.m., CNA A stated Resident #2 returned from the hospital at the beginning of
November with a foley catheter. CNA A stated Resident #2 would drink fluids throughout the day and stated
he would change his foley catheter bag, just about every hour during the shift. CNA A stated he would
provide peri care to Resident #2 by cleaning the foley insertion area and tubing when providing peri care
throughout the day. CNA A stated Resident #2's foley bag would become full very quickly due to the
number of fluids that Resident #2 would consume throughout the day. CNA A stated he would notify the
nurse if a resident's foley catheter bag were leaking and the nurse would replace the bag. CNA A stated he
would document foley care in the EMR under a task for incontinent care. During an interview with LVN C, on
12/19/2025 at 9:51 a.m., LVN C stated Resident #2 was readmitted to the facility in November with a foley
catheter. LVN C stated residents with foley catheters would have orders for cleaning the foley catheter site
and emptying the bag each shift and replacing the foley bag and tubing monthly. LVN C stated the nurses
were responsible for entering foley catheter orders into the physician orders and administration orders and
stated any resident with a foley should have had orders for foley care. LVN C stated the nurses would
document foley care on the administration record. LVN C stated Resident #2's foley bag was changed,
about every 2 hours because his foley bag would fill up quickly. LVN C stated it was important for a resident
to have foley orders so the nurses can document on the resident's care, to show that I did it.During an
interview with the DON, on 12/19/2025 at 12:51 p.m., the DON stated a resident who was admitted to the
facility with a foley catheter should have had foley catheter orders on the administration record. The DON
stated the nurses were responsible for obtaining foley catheter orders for care and stated the facility had
standing orders for foley catheters to be changed monthly and prn and foley catheter care provided every
shift. The DON stated the foley order was entered into the EMR on 11/04/2025 but was not activated on the
administration record, for some reason. The DON stated it was important for the foley orders to be in the
administration record so the task could be completed and there would have been a record that the task was
completed. The DON stated a resident who did not receive foley catheter care could develop an
infection.Record review of a facility policy titled, Catheter Care, date implemented 05/02/2025, revealed, 1.
Catheter care will be performed every shift and as needed by nursing personnel. 8. Empty drainage bags
when bag is half-full or every 3 to 6 hours. Record review of a facility in-service attendance record dated,
11/25/2025, revealed, foley catheter care: ensure foley catheter care is performed every shift and when
completing incontinent care. Foley catheter to be changed monthly. The document revealed 27 staff
signatures.
Event ID:
Facility ID:
675002
If continuation sheet
Page 2 of 2