F 0550
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or
her rights.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review, the facility failed to treat each resident with respect and dignity
and care in a manner and in an environment that promoted maintenance or enhancement of his or her
quality of life, recognizing each resident's individuality for 1 (Resident #13) of 15 residents on 100 hall
reviewed for resident rights.
1.
The Housekeeping Supervisor did not knock on Resident #13's room door and bathroom door before
entering.
2.
The Housekeeping Supervisor did not inform Resident #13 that he was in her room or of the service he
was to provide.
This failure could place residents at risk for diminished quality of life, loss of dignity and self-worth.
The findings include:
Review of Resident # 13's admission record revealed a [AGE] year-old female with a diagnosis which
included Alzheimer's (a brain disease that slowly destroys memory and thinking skills, making it hard to do
everyday tasks), aphasia (a condition that makes it hard to speak, understand, read, or write, usually after a
stroke or brain injury), end stage renal disease (When the kidneys stop working well enough to keep you
alive, often requiring dialysis or a kidney transplant), dysphagia (difficulty swallowing liquids and/or solid
food and drink).
Review of Resident #13's quarterly Minimum Data Set, dated [DATE] revealed a brief interview for mental
status (BIMS) summary score of 9 indicating moderate cognitive impairment. Section titled Functional
Status documented the need for assistance with personal care.
Observation on 05/06/2025 at 9:50 a.m. During an interview with Resident #13 in her room, the
Housekeeping Supervisor entered Resident #13's room without knocking or announcing himself. Once he
entered the room, he opened the bathroom door without knocking or announcing himself.
During an interview on 05/06/2025 at 9:52 a.m. Resident #13 stated that staff will usually knock
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 5
Event ID:
675004
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675004
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/08/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
McKinney Healthcare and Rehabilitation Center
253 Enterprise Dr
McKinney, TX 75069
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0550
before entering and it bothered her that the Housekeeping Supervisor did not.
Level of Harm - Minimal harm
or potential for actual harm
During an interview on 05/06/25 at 10:00 a.m. The Housekeeping Supervisor stated he usually knocks
before entering resident's room. He stated he saw Resident #13's door open so he went in looking for the
other housekeeper. He stated he just peeped in the bathroom.
Residents Affected - Few
During an interview with Director of Nursing (DON) on 05/07/25 at 2:05 p.m. DON reported prior to entering
a resident's room, staff knock on the door, identify themselves, ask permission to enter, and explain the
reason for entering. The DON stated that was the expectation for all staff who go into a resident's room. The
DON stated that would include housekeeping staff.
Review of facility policy titled Resident Rights/Dignity and Respect, dated 02/2020 stated Residents shall
be examined and treated in a manner that maintains the privacy of their bodies. A closed door or drawn
curtain shields the Resident from passers-by. People not involved in the care of the Resident shall not be
present without the resident's consent while they are being examined or treated. Staff members shall knock
before entering the Resident's room.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675004
If continuation sheet
Page 2 of 5
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675004
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/08/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
McKinney Healthcare and Rehabilitation Center
253 Enterprise Dr
McKinney, TX 75069
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0557
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Honor the resident's right to be treated with respect and dignity and to retain and use personal
possessions.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review, the facility failed to ensure residents had the right to retain and
use personal possessions for one (Resident #32) of five residents reviewed for personal property.
The Activity Director utilized residents' personal inventories of crayons/markers for the purpose of group
activities.
This failure could place residents at risk of not being able to retain and use personal property.
Findings included:
Review of Resident #32's Face Sheet, dated 05/08/25, reflected she was a [AGE] year-old female, who
admitted to the facility on [DATE], with diagnoses including Attention-Deficit/Hyperactivity Disorder (a type
of brain difference that can make it hard to pay attention, finish tasks and sit still) and generalized anxiety
disorder (severe, ongoing anxiety that interferes with daily activities).
Observation of an interaction between Resident #32 and the Activity Director on 05/06/25 at 10:30AM
revealed the Activity Director asked Resident #32 if he could borrow from her personal inventory of
crayons/markers for resident activities. Resident #32 stated she was very particular about her
crayons/markers and did not want them to return broken after being used by other residents. The Activity
Director agreed that broken crayons/markers had been an issue at the facility, and he told Resident #32 to
disregard the request.
During an interview with Resident #32 on 05/06/25 at 10:36AM, she stated this was the first time the
Activity Director had requested to utilize her personal belongings for resident activities. She stated she was
not bothered by this request.
During an interview with the Activity Director on 05/06/25 at 12:50PM, he stated he had been requesting
and utilizing residents' personal inventories of crayons/markers for resident activities for the past week. He
stated the facility's inventory of crayons/markers were smashed up and/or broken. The Activity Director
stated he did not feel as though there was an issue or a risk in asking to utilize residents' personal
belongings for wide-spread group activities.
During an interview with the Director of Nursing on 05/07/25 at 2:00PM, she stated the expectation was for
the Activity Director to utilize the facility's supplies for activities. She stated it was not appropriate for the
Activity Director to request to utilize a resident's personal inventory of crayons/markers for a wide-spread
group activity. The Director of Nursing stated the risk in doing so was that the request could be
misconstrued as misappropriation of resident property.
Review of the facility's Resident Rights policy, dated 07/2017, reflected, .As a resident of this nursing
facility, you have the right to a dignified existence, self-determination, and communication with and access
to persons and services inside and outside the facility. You have the right to exercise your rights without
interference, coercion, discrimination, or reprisal from the facility as a resident of the facility and as a citizen
or resident of the United States .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675004
If continuation sheet
Page 3 of 5
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675004
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/08/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
McKinney Healthcare and Rehabilitation Center
253 Enterprise Dr
McKinney, TX 75069
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review, the facility failed to maintain an infection control program
designed to prevent the development and transmission of infection for one of five residents (Resident #61)
observed for infection control.
Residents Affected - Few
A COTA failed to perform hand hygiene while providing incontinence care to Resident #61.
The failures could place the residents at risk for infection.
Findings include:
Record review of Resident #61's face sheet dated 05/08/25 reflected a [AGE] year-old male. He was
admitted to the facility 03/06/25. Admitting diagnoses included muscle weakness, hypertension (high blood
pressure), hypothyroidism (Hypothyroidism happens when the thyroid gland doesn't make enough thyroid
hormone), and cellulitis (is a bacterial infection of the skin and underlying tissues).
Review of Resident #61's admission MDS record dated 03/10/25 reflected the resident had a BIMS (Brief
Interview of Mental Status) score of 13, indicative of no cognitive impairment. He was always incontinent of
bowel and occasionally incontinent of bowels.
Review of Resident #61's care plan initiated 03/09/25 reflected Resident #61 required assistance with
activities of daily living.
Observation on 05/08/25 at 10:49 AM revealed the COTA providing incontinent care to Resident #61. A
COTA was observed completing hand hygiene and gloved before care, then she informed the resident she
was providing incontinent care. The COTA then positioned the resident and unfastened the brief and
proceeded to clean Resident #61's front area, then positioned the resident on his side and cleaned his
bottom area. Resident #61 was minimally soiled with urine. After cleaning the resident, the COTA
proceeded to apply barrier cream and apply clean brief with the same gloves she used to clean the
resident. The COTA did not complete any hand hygiene or change gloves after cleaning the resident.
In an interview on 05/08/25 at 12:42 PM with the COTA she stated normally she did not provide incontinent
care to the residents, but the resident was ready to get out of bed that was why she offered to assist the
resident. She stated she failed to complete hand hygiene and change gloves after care because she was
caught in the moment and forgot to complete hand hygiene and change gloves after cleaning the resident.
The COTA stated she was expected to complete hand hygiene and change gloves after cleaning the
resident before applying the clean brief to prevent cross contamination and for infection control.
In an interview on 05/08/25 at 12:59 PM with the DON she stated the staff was expected to clean hands
and change gloves after providing incontinent care the resident. After providing incontinent care the gloves
were considered dirty and the staff was supposed to complete hand hygiene and change gloves before
applying the barrier cream and clean brief. The DON stated the facility had completed basic infection
control training with all staff to prevent cross contamination and for infection control.
Review of the facility policy revised on 05/2007 and titled Hand Washing reflected, It is the
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675004
If continuation sheet
Page 4 of 5
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675004
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
05/08/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
McKinney Healthcare and Rehabilitation Center
253 Enterprise Dr
McKinney, TX 75069
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
policy of this facility to cleanse hands to prevent transmission of possible infectious material and to provide
clean, healthy environment for residents and staff.
Review of the facility policy revised 09/2017 and titled Infection Prevention and Control Program reflected,
a. The Infection Prevention and Control Program is a facility-wide effort involving all disciplines and
individuals and is an integral part of the quality assurance and performance improvement program.
b. The elements of the Infection Prevention and Control Program consist of coordination/oversight,
policies/procedures, surveillance, data analysis, antibiotic stewardship, outbreak management, prevention
of infection, and employee health and safety.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675004
If continuation sheet
Page 5 of 5