F 0609
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper
authorities.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to ensure an allegation of misappropriation of property was
reported immediately but not later than 24 hours after the allegation was made to the administrator of the
facility and to other officials (including to the State Survey Agency and adult protective services where state
law provides for jurisdiction in long-term care facilities) in accordance with State law through established
procedures for 2 of 2 residents (CR #142 and Resident# 134) reviewed for reporting.The Prior administrator
failed to report to the State Survey Agency the incident of missing money for Resident #134 on 7/22/2025
and CR #142 on 6-9-25.Facility staff did not immediately notify law enforcement of a suspicion of a crime
when Resident #134 reported missing money on 7/22/2025 and when resident CR #142 reported missing
money on 6-9-2025These failures could affect residents by placing them at risk of misappropriation of
property if the reportable allegations are not reported timely after they are discovered.Findings included:
Record review of Resident #134's face sheet printed on 8/14/2025 indicated that Resident #134 was a
[AGE] year-old female who was originally admitted to the facility on [DATE] and a readmission date of
6/10/2025 with the following diagnoses to include but not limited to: Pneumonia, unspecified atrial
fibrillation, muscle wasting and atrophy, acute on chronic systolic (congestive) heart failure, Difficulty in
walking, not elsewhere classified, other lack of coordination, muscle weakness (generalized), Type 2
Diabetes Mellitus with diabetic Neuropathy, Cognitive Communication deficit, Chronic Pain, Generalized
Anxiety Disorder (mental health disorder), Mixed Hyperlipidemia, History of Falling, Major Depressive
Disorder, Gastro-Esophageal Reflux disease without esophagitis (heart burn), and dysphagia, oral phase
(difficulty with speech). A record review of Resident #134's Quarterly MDS dated [DATE] revealed; BIMS
score of 15 out of 15 indicating resident was cognitively intact. A record review of the facility's concern
report dated 7/22/25 revealed: The concern was Reported to the former Administrator by Resident 134.
Resident states she's missing $80 from a week or so ago she last had the money in her room under her
pillow and when she realized it money was missing. Investigation details: Administrator immediately called
residents [family member] and discussed missing $80 and the time frame when money was discovered
missing. Investigation/Resolution: Investigation initiated to resolve $80 whereabouts. Admin called [family
member] and [family member] stated no need to refund money at this time. Resident encouraged to use
trust fund. Resident encouraged to use lock box. In an interview with Resident #134 on 08/14/2025 5:15 PM
Resident #134 stated last month she was missing $80 out of her purse. The purse was located under her
behind while she was sleeping. The facility didn't do anything about it. She had to borrow money from
others to afford the things she wanted. She really wants her money back. She did discuss this with her
family member and that's what they agreed on. Resident felt someone came in her room and stole the
money from her purse while she was sleeping. Resident appeared upset about the missing money. Record
review of CR #142's face sheet printed on 8/14/2025 indicated that CR#142
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 5
Event ID:
675085
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675085
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/14/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Paradigm at Woodwind Lakes
7215 Windfern Rd
Houston, TX 77040
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0609
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
was a [AGE] year-old male who was originally admitted to the facility on [DATE] and discharged on
7/3/2025 with the following diagnoses to include but not limited to: Local infection of the skin and
subcutaneous tissue, other acute osteomyelitis, left ankle and foot, Type 2 Diabetes mellitus with
hyperglycemia, need for assistance with personal care, unspecified lack of coordination, muscle weakness
(generalized), unspecified abnormalities of gait and mobility, schizoaffective disorder (mental health
disorder), osteomyelitis. Record review of CR# 142's admission MDS dated [DATE], revealed resident had a
BIMS score of 10 indicating resident was moderately impaired. Record review of facility's Concern report for
CR #142 dated 6/9/2025 revealed: Description of concern: Resident walked in his room door was closed
seen Laundry aid A going through his things. He tried talking to her but she wouldn't say nothing. The day
went by he didn't leave room after that. When getting ready for bed he realized money missing from wallet
he did go to report to nurse not sure of name. Investigation/resolution: Laundry aid was in his room. States
employee took $18 total from his room on 6/8. Resident states 2 other residents knew he had cash. Record
review of facility's Education In-Service Attendance record dated 6/16/25 revealed: Topic: Missing money
and abuse coordination when to report, who to report to immediately Present by the former Administrator.
Surveyor attempted to contacted CR #142 on 8/12/2025 at 7:55 AM and 8/14/2025 at 8:16 AM via phone
call and texts. CR #142 did not respond or call back. In an interview on 08/14/2025 at 12:50PM with the
Laundry Aide she stated she does what she likes to call room rages every day in residents' room. She
gathers dirty laundry in resident's room. She will also look through residents' drawers and things to see if
they were hiding any laundry. When she goes through the drawers, she'll find towels and other linens and
remove it. She would never accept money from a resident to go get anything as she's seen people get in
trouble for that. She stated she did not take any money. She was in CR #142's room while resident was not
in the room on the date of the incident CR #142 reported. CR #142 did walk in while she was doing her
room rage to get laundry and she left with laundry in her hands. In an interview with the Administrator on
08/14/2025 at 1:35 PM the Administrator stated that staff were not to go through residents' drawers without
the resident's permission and them being present. There was not a need for staff to go through the
residents' drawers as that was their personal space. In an interview with the Administrator on 08/13/2025 at
9:53 AM the Administrator came in the room and stated she did not find any self-reports for the grievances
regarding missing money. She would need to try and reach out to the previous administrator and find out
what her rational was for not reporting. The normal protocol was to report it and then do a thorough
investigation and if it was found that the money was taken to reimburse the resident. Yes, the grievances
should have been reported. The current administrator is the Abuse coordinator as was the previous
Administrator. At time of exit current Administrator did not mention if she had spoken to the previous
administrator to get her rationale for not reporting. A phone number for previous administrator was asked for
on 8/13/2025 at 8:00 AM and was not provided before exit. On 8/13/2025 at 4:30 PM it was requested from
the administrator for their policy regarding reporting. She stated they follow the provider letter regarding
reporting. This provider letter was not provided to surveyor before exit.
Event ID:
Facility ID:
675085
If continuation sheet
Page 2 of 5
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675085
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/14/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Paradigm at Woodwind Lakes
7215 Windfern Rd
Houston, TX 77040
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to
prevent accidents.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview, and record review, the facility failed to ensure Residents receive adequate supervision and
assistance devices to prevent accidents for Resident # 1. The facility failed to ensure CNA A properly
transferred Resident # 1 on 07/16/2025. This failure could place Residents at risk of being injured.
Findings include:
Record review of Resident #1's face sheet retrieved on 08/12/2015 revealed, a [AGE] year-old female who
was admitted to the facility on [DATE]. The resident's diagnoses included: Osteomyelitis, primary
osteoarthritis-right hip, generalized muscle weakness, lack of coordination, communication deficit,
Gastro-Esophageal Reflux, other seizures, bipolar, Dysphagia, anxiety, insomnia, profound intellectual
disabilities, muscle wasting, pain, epilepsy, elevated white blood cell count, unspecified multiple injuries,
hypermagnesemia, adrenocortical insufficiency, non-pressure chronic ulcer of the skin, hyperosmolality and
hypernatremia, hypokalemia, soft tissue disorders, glaucoma. Currently has an out of hospital Do Not
Resuscitate order.
Record review of Resident # 1’s MDS dated , 06/08/2025, section C0500-BIMS codes as 00 which
indicates severe cognitive impairment. Section C0700 was coded 1 which indicates memory problem.
GG0115 was coded 2 which indicates functional limitation on both upper and lower extremities.GG0120
was coded C, which indicates she uses a wheelchair.
Record review of Resident #1’s care plan, dated 06/23/2025, revealed the Resident requires
extensive assistance of 2 staff for transfer.
Record review of facility’s resident care specialist job description presented to surveyors on
08/13/2024 revealed: Perform resident care duties as assigned by charge nurse, including but not limited to
transporting and transferring, restocking resident room, changing linen, properly positioning resident,
bathing, assisting with bowel and bladder needs, assisting with dressing, assisting with eating and
hydration, taking vital signs, and caring for resident as needed or directed
Record review dated 07/16/2025 presented to survey team on 08/13/2025 at 1:28 pm revealed: a written
disciplinary final warning for CNA A.
Record review of facility’s nurses’ notes dated 07/22/2025 revealed: Late Entry on
07/22/2025 at 15:54 pm done by Unit Manager: Notified by CNA that resident #1had hit her head on the
wall during a transfer, resident's vitals were taken, and area was assessed. Vitals were BP 118/66, pulse
78, respirations 19, temperature 96.9, and O2 sat 96% on room air. ROM was WNL, small, raised area on
the back right side of resident's head. No bleeding, and no discoloration noted. Resident's mentation at
baseline. Administrator and DON notified. Hospice company contacted, stated neuros were not necessary if
resident was at baseline and no bleeding occurred.
During an interview Resident #2 on 08/13/2025 at 08:40 am, she stated: on 7/16/2025, she was asleep
when the sound of her roommate’s head against the wall woke her up. She stated the hospice aide
narrated what happened to the nurse.
During an interview with CNA A on 08/13/2025 at 10:17 am, he stated: On 07/16/2025 HA B, asked CNA
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675085
If continuation sheet
Page 3 of 5
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675085
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/14/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Paradigm at Woodwind Lakes
7215 Windfern Rd
Houston, TX 77040
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
A to help her put Resident #1 in the bed. CNA A got Resident #1 rolled back into her room because she
was in the hallway in her wheelchair. So, we brought her into her room. The lady did not help him, he ended
up doing it by himself. So, the height of the wheelchair was higher than the bed. So, he picked Resident # 1
up and put her in the bed, her body leaned due to the centrical force of him putting her in the bed, so her
head bumped on the wall. The resident did not show any sign of pain. CNA A went and got his Unit
Manager, and he told her what happened. They called the Administrator. HA B gave her statement, CNA A
was written up because the resident hit her head. CNA A stated, in the past he has been doing it alone.
She was not that big of a person. I usually pick her up and put her down by myself. The transfer could be
done by one staff, it could be a two-person transfer. It was usually in the POC if the resident was a 2 or 1
person assist. She has an air mattress which could have contributed to her bumping her head.
During an interview with nurse A on 08/13/2025 at 10:29 am, he stated: I was notified by CNA A that, when
he was transferring resident #1, she fell back in bed and hit her head against the wall. I went and assed her,
I assessed the back of head there was no swelling, no bleeding and no bruising. Her alertness was the
same. She was baseline-her normal. The HA B said resident #1was put back in bed roughly which caused
her to hit the back of her head. CNA A told HA B to tell the same story to my UM. She wrote a statement.
As a prudent nurse when a resident hit their head, we should assess and call the DR. and initiate neuro
checks. I called the DR. The UM took over the care. The Dr. said assess for neuro and notify with any
changes.
During an interview with the UM on 08/13/2025 at 11:03 am, she stated: On 7/16/2025. CNA A transferred
resent #1 back to bed because the hospice aide wanted to give a bath. The UM stated per the hospice
policy, the hospice aides were not allowed to transfer residents. Nurse B said, CNA A stated when he
transferred resident #1, she hit the side of her head on the wall. Resident #1 was on an air, mattress. The
UM said CNA A came and reported to her. The UM said CNA A made sure resident #1 was ok. The UM
said, she went in and touched resident # 1’s head and felt a small node, but no discoloration. The
UM stated, she asked resident #1 if she was ok, and Resident #1 she said she wanted to eat. The UM
stated, there was no visible distress, when she rubbed her hand across resident #1’s head.
Resident #1 showed no twisted facial emotions that would have expressed pain or discomfort. CNA A
checked resident #1’s blood pressure, temperature, heart, breathing and oxygen levels. Nurse B
said, she notified the facility administrator, and the Dr. The UM said, the hospice company stated neuros
were not necessary because the nurse was coming that same day. The UM stated resident’s care
plan, revealed she was a maximum assist.
During a telephone interview on 08/13/2025 at1:05 pm with the former administrator, she stated the
hospice aide told her that CNA A transferred resident #1 and she hit her head and there was a bump, on a
part of her body. The former administrator stated she, investigated. She said the hospice aide told her when
the incident occurred, CNA A went and notified the UM and the primary nurse. The former administrator
stated she got a verbal statement from the alert roommate, and the hospice aide. She called the guardian
on the same day, but there was no response. She did call the next day, the guardian responded. The former
administrator stated she also notified hospice clinical director on the same day the incident occurred. She
told the guardian and hospice clinical director that the incident did not meet the criteria for reporting based
on the guidelines for CMS, because it was accidental.
During an interview with the DON on 08/13/2025 at 1:28 pm, she stated, she was off duty when the incident
occurred. She was notified when she returned that, resident #1 bumped her head during transfer. She said
she has further investigated, as she spoke with the hospice company’s DON . The
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675085
If continuation sheet
Page 4 of 5
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675085
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
08/14/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Paradigm at Woodwind Lakes
7215 Windfern Rd
Houston, TX 77040
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
hospice office agreed they called the incident to the state office. The DON said, the former administrator did
an investigation and deemed it was not reportable. The DON stated, she just found out resident # 1 had an
inappropriate transfer. Thus, she suspended CNA A today pending investigation. The DON said, the CNAs
should be looking at the Kardex to know the required number of staff needed for transfer. The DON said
inappropriate transfer can lead to potential injury to both the resident and the staff.
Residents Affected - Few
During an interview with nurse B on 08/14/2025 at10:47 am. Nurse B said, she knows the required number
of staff needed to transfer a resident based on the resident’s functionality. She said, you can look at
the ADL transfer section in the chart. It will indicate the maximum number of staff required. It will also
indicate if there was need for a Hoyer lift or 2 persons assist. Nurse B stated, if a transfer is done
inappropriately, the resident might have skin tear, or an injury to a flexible tissue that connects the bones at
a joint.
During an interview with the Administrator on 08/14/2025 the Administrator who stated resident #1’s
incident occurred before she was hired. She said, training was coordinated by the various department
heads. She said inappropriate transfer may result to serious injury.
A record review of the facility’s policies and procedures for transfers/lifts, revised on 01/2024.
The purpose of this policy is to ensure the safety, dignity, and well-being of residents during transfers and
lifts within the nursing home facility. This policy aims to minimize the risk of injury to both residents and staff
while promoting efficient and respectful care practices.
Factors affecting transfers/lifts.
Resident:
-Medical status
-Physical status
-Emotional Status
-Mental faculties
-Communication
-Interference
Assessment
Each resident's mobility and transfer needs shall be routinely assessed.
Individualized care plans shall be developed based on the resident's assessment, outlining appropriate
transfer techniques, equipment requirements, and staff assistance levels.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675085
If continuation sheet
Page 5 of 5