F 0583
Keep residents' personal and medical records private and confidential.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interviews, and record reviews the facility failed to ensure personal privacy for 1 of 6 residents
(Resident #1) reviewed for privacy while receiving care. 1. The facility failed to ensure the privacy of
Resident #1 by not closing the door or pulling the privacy curtain during perineal care. This failure could
place residents at risk of loss of privacy and dignity.Findings included: Review of Resident #1's face sheet
dated 02/18/26 reflected a [AGE] year-old female admitted to the facility on [DATE] with diagnoses that
included paranoid schizophrenia (characterized as experiencing significant paranoia and delusions),
reduced mobility, abnormalities of gait and mobility, muscle weakness, major depressive disorder
(persistent feelings of sadness)- recurrent-severe with psychotic symptoms, and edema (swelling caused
by trapped fluid in body tissues). Review of Resident #1's quarterly MDS assessment dated [DATE]
reflected a BIMS score of 06 indicating severe cognitive impairment. Section GG for functional abilities
reflected Resident #1 was completely dependent on staff for toileting hygiene. Section H for bowel and
bladder reflected Resident #1 was always incontinent of urinary and bowel continence. Review of Resident
#1's care plan last revised 12/05/25 reflected a focus resident is incontinent of bowel and bladder with
intervention incontinent: check [Resident #1] frequently and as required for incontinence. Wash, rinse, and
dry perineum. Change clothing PRN after incontinence episodes. During an observation on 02/18/26 at
12:45 PM, while walking down the hall, Resident #1's door was observed opened. From the hallway CNA A
was observed on the opposite side of the bed (window side) providing perineal care to Resident #1.
Resident #1 could be seen from the hallway fully exposed from the lower body while perineal care was
performed as the curtain was not drawn and the door was fully opened. Surveyor knocked on the door and
CNA A shouted resident care. Surveyor stepped to the side of the door in the hall waiting for any action
from CNA A, however, CNA A continued with incontinent care with no privacy provided. Surveyor once
again knocked on the door a second time and CNA A once again only stated resident care and continued
to finish perineal care without drawing the curtain or closing the door to the room. CNA A was then
observed leaving the room after care was provided to throw out the trash and remove soiled items. During
an interview on 02/18/26 at 12:48 PM with CNA A, she stated she was in Resident #1's room providing
perineal care. She stated that it is the expectation and procedure to shut the door or ensure the curtain is
used to provide privacy to a resident when assisting with incontinent care. CNA A alleged that she initially
did close the door but it did not latch and opened back up on its own. CNA A stated a potential negative
outcome of failing to provide privacy for residents who are getting perineal care and are exposed would
make them feel uncomfortable. During an interview on 02/18/26 at 12:54 PM with Resident #1, she stated
CNA A was just in the room providing incontinent care for her and changing her brief. She stated that
typically when that is performed the door is closed for her and there is privacy. She stated the lack of
privacy that had occurred during this incident did not make me feel good. During an interview on 02/18/26
at 01:13 PM with the
Residents Affected - Few
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
675096
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675096
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/18/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Avir at Hillsboro
411 Old Brandon Rd
Hillsboro, TX 76645
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0583
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
DON, she stated it was her expectation that when doing incontinent care the procedure is, knock on the
door before entering, ensure the door is shut and say patient care if someone knocks to enter while care is
being performed. If there are two residents in the room draw the curtain. She stated that failure to provide
privacy for a resident during perineal care is a breach of their dignity. It's a huge dignity issue that can affect
them mentally and physically. During an interview on 02/18/26 at 02:28 PM with the ADM, she stated it was
her expectation that during incontinent care staff were making sure the door was closed and the curtain
was pulled to ensure privacy. She stated failing to ensure there was privacy can affect the residents
emotionally and psychologically. She went on to say, it is a resident rights and privacy issue. I wouldn't want
someone to see me in that way. It can result in a negative outcome from that experience such as decline in
health; they can feel embarrassed and disrespected. Review of the facility Dignity policy last revised in
February 2021 reflected: Each resident should be cared for in a manner that promotes and enhances his or
her sense of well-being, level of satisfaction with life, and feelings of self-worth and self-esteem.Residents
are treated with dignity and respect at all times.Staff promote, maintain, and protect resident privacy,
including bodily privacy during assistance with personal care and during treatment procedures. Review of
the facility Resident Rights policy last revised in February 2021 reflected:Employees shall treat all residents
with kindness, respect, and dignity. Federal and state laws guarantee certain basic rights to all residents of
this facility. These rights include the residents right toA dignified existenceBe treated with respect, kindness,
and dignityPrivacy and confidentiality. Review of the facility Perineal Care policy last revised in February
2018 reflected: The purpose of this procedure is to provide cleanliness and comfort to the resident, to
prevent infections and skin irritation, and to observe the residents skin condition. Steps in the
procedure:Provide privacy as appropriate, such as closing doors/ curtains, drape the resident.Cover the
resident with a sheet or blanket. Raise cover to expose the perineum
Event ID:
Facility ID:
675096
If continuation sheet
Page 2 of 2