F 0558
Reasonably accommodate the needs and preferences of each resident.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to provide services in the facility memory unit
with reasonable accommodation of resident needs and preferences, for 6 of 19 residents (Resident # 83
(R#83), Resident #35 (R#35), Resident #414 (R#414), Resident #49 (R#49), Resident 8 (R#8) and
Resident #78 (R #78)) reviewed for accommodation of needs.
Residents Affected - Some
The facility staff did not provide R#83, R#35, R#414, R#49, R #8, and R #78 with a call light that was within
reach in the female memory unit which could result in the potential outcome of being unable to call for
assistance in the event of an emergency.
This failure could place residents who utilized call lights at risk for not having his/her needs met.
Findings included:
Review of R #83's Face Sheet dated 03/01/24 documented a [AGE] year-old female admitted on [DATE]
with the diagnoses of: ALZHEIMER'S DISEASE WITH EARLY ONSET, NEED FOR ASSISTANCE WITH
PERSONAL CARE, REPEATED FALLS, and DEMENTIA IN OTHER DISEASES CLASSIFIED
ELSEWHERE, UNSPECIFIED SEVERITY, WITH OTHER BEHAVIORAL DISTURBANCE . The resident
resides in the facility memory unit.
Review of R #83's Quarterly Minimum Data Set, dated [DATE] revealed R #83:
-required extensive assistance with two-person physical assist for bed mobility, transfers, dressing, toilet
use, and personal hygiene
-had impairment on both sides of lower extremity (hip, knee, ankle, foot)
Review of R #83's comprehensive care plan dated 10/23/23 documented: Resident is at risk for falls related
to FRONTOTEMPORAL NEUROCOGNITIVE DISORDER ( a common cause of dementia. A group of
disorders that occur when the nerve cells in the frontal and temporal lobes of the brain are lost)
Gait/balance problems, Psychoactive drug use interventions: Anticipate and meet the resident's needs, Call
light within reach .
Observation on 02/29/24 at 8:48 AM revealed R #83 was lying in bed and was not able to get out of bed on
her own.
Review of R #35's Face Sheet dated 03/01/24 revealed a [AGE] year-old male admitted on [DATE] with the
diagnoses of: Lack of Coordination, DEMENTIA IN OTHER DISEASES CLASSIFIED ELSEWHERE,
UNSPECIFIED
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 4
Event ID:
675104
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675104
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/01/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Live Oak Nursing and Rehabilitation Center
2951 Hwy 281
George West, TX 78022
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0558
Level of Harm - Minimal harm
or potential for actual harm
SEVERITY, WITHOUT BEHAVIORAL DISTURBANCE, PSYCHOTIC DISTURBANCE, MOOD
DISTURBANCE, AND ANXIETY, Dysphagia (difficulty swallowing foods or liquids arising from the throat or
esophogas, ranging from mild difficulty to complete and painful blockage, hypertension, and type 2
Diabetes. The resident resides in the female memory unit.
Residents Affected - Some
Review of R #35's Quarterly Minimum Data Set, dated [DATE] revealed R #35:
-is nonverbal
-required extensive assistance with two-person physical assist for bed mobility, transfers, and dressing.
- COMPLETE ROTATOR CUFF TEAR OR RUPTURE OF RIGHT SHOULDER, NOT 11/07/2019
SPECIFIED AS TRAUMATIC
Review of R #35's comprehensive care plan dated 02/16/24 documented: Resident is at risk for falls related
to impaired balancing, impaired cognition, requires wheelchair for mobility and assistance with transfers .
Interventions:
· Anticipate and meet the resident's needs
· call light within reach.
Observation on 02/29/24 at 08:51 AM revealed R #35 was in her room lying in bed and the call light was
pinned to the light string behind her against the wall. R #35 is not able to be interviewed.
Review of R #414's Face Sheet dated 03/01/24 revealed a [AGE] year-old female admitted on [DATE] with
the diagnoses of: DEGENERATIVE DISEASE OF NERVOUS SYSTEM, UNSPECIFIED, Lack of
Coordination, Unsteadiness on feet, Dementia, Type 2 Diabetes, Hypertension, and Major Depressive
Disorder.
Review of R #414's Quarterly Minimum Data Set, dated [DATE] revealed R #414:
-had clear speech, usually understood.
-required extensive assistance with two-person physical assist for bed mobility and toilet use.
-required supervision with one-person physical assist for transfers, dressing, and personal hygiene.
Review of R #414's comprehensive care plan dated 01/13/24 documented: Resident is at risk for falls r/t
impaired balancing, cognitive loss, poor safety awareness . Interventions:
-Anticipate and meet the resident's needs.
-call light within reach.
Review of R #49's Face Sheet dated 03/01/24 documented an [AGE] year-old female admitted on [DATE]
and re-admitted on [DATE] with the diagnoses of: Alzheimer's Disease, Urinary Tract Infection, Type
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675104
If continuation sheet
Page 2 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675104
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/01/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Live Oak Nursing and Rehabilitation Center
2951 Hwy 281
George West, TX 78022
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0558
2 Diabetes, Anxiety, Hypertension, and lack of coordination.
Level of Harm - Minimal harm
or potential for actual harm
Review of R #49's Quarterly Minimum Data Set, dated [DATE] revealed R #49:
Residents Affected - Some
-required extensive assistance with two-person physical assist for bed mobility, transfers, dressing, toilet
use, and personal hygiene
-had impairment on both sides of lower extremity (hip, knee, ankle, foot)
Review of R #49's comprehensive care plan dated 01/13/24 documented: Resident is at risk for falls related
to Dementia, Gait/balance problems, Psychoactive drug use interventions: Anticipate and meet the
resident's needs, Call light within reach .
Observation on 02/29/24 at 08:53 AM revealed R #49 was noted in her room sleeping upright. R #49 was
sitting in bed with call light clipped onto itself near the wall that was behind R #49's bed.
Review of R #8's Face Sheet dated 05/16/23 documented a [AGE] year-old female admitted on [DATE] with
the diagnoses of: UNSPECIFIED DEMENTIA, UNSPECIFIED SEVERITY, WITHOUT BEHAVIORAL
DISTURBANCE, PSYCHOTIC DISTURBANCE, MOOD DISTURBANCE, AND ANXIETY, NEED FOR
ASSISTANCE WITH PERSONAL CARE, URINARY TRACT INFECTION, SITE NOT SPECIFIED,
DISPLACED FRACTURE OF FIFTH METATARSAL BONE, LEFT FOOT, SEQUELA ( when bones are
displaced in multiple areas of there are multiple breaks on the foot), and history of falling
Review of R #8's Quarterly Minimum Data Set, dated [DATE] revealed R #8:
-required extensive assistance with two-person physical assist for bed mobility, transfers, dressing, toilet
use, and personal hygiene.
-had impairment on left sides of lower extremity (hip, knee, ankle, foot)
- nonverbal
Review of R #8's comprehensive care plan dated 12/16/24 documented: Resident is at risk for falls related
to FRONTOTEMPORAL NEUROCOGNITIVE DISORDER ( a common cause of dementia. A group of
disorders that occur when the nerve cells in the frontal and temporal lobes of the brain are lost) ,
Gait/balance problems, Psychoactive drug use interventions: Anticipate and meet the resident's needs, Call
light within reach .
Observation on 02/29/24 at 8:48 AM revealed R #8 was lying in bed and is not able to get out of bed on her
own. The investigator checked to verify if the call light was within reach, and it was not. R #8.
On 02/29/24 at 08:51 AM, the call light was on the nightstand approximately 5 feet away from where the
resident was laying in bed . The nightstand is located at the foot of the bed.
On 02/29/2024 at 11:12 AM, the call light was still on the nightstand approximately 5 feet away from where
the resident was laying in bed . The nightstand is located at the foot of the bed.
On February 29, 2024 at 9:14 AM interview with licensed vocational nurse (LVN A), that is assigned
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675104
If continuation sheet
Page 3 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675104
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/01/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Live Oak Nursing and Rehabilitation Center
2951 Hwy 281
George West, TX 78022
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0558
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
to the female memory unit at the nursing and rehabilitation. Per the licensed vocational nurse (LVN A),
when it was brought to her attention about the six different call lights, . she stated that some residents are
very active, and they move so much and they're call lights will fall often. Other residents she stated that they
don't use them, and that they typically just call out when they need help. The license vocational nurse
stated that she understood that regardless of whether the resident calls out or use their call button that the
resident's do need to have their call button accessible to them in case of an emergency. When asked, what
are the harms that could happen if a call light is not accessible to the resident, the licensed vocational
nurse stated that it could result in the resident being harmed or something more serious occurring. The
license vocational nurse (LVN A) stated that the reason so many call lights were probably so far away was
because the C.N.A. 's will get the resident up during morning meal time or morning cleanup, and they
probably forgot to put the lights back where they were located . The investigator asked the licensed
vocational nurse how they would ensure this does not continue occur she stated that the staff will round
more thoroughly and will make sure that during the morning time that the call lights are placed back with
the resident after they are fed and changed for the day.
In an interview on 03/01/24 at 8:58AM, the DON revealed call lights are used by patient to tell the staff that
they need assistance. She stated, call lights should be close to the residents at all times because if the call
lights are not close to the resident than they can't call for help. The DON revealed the facility policy
documented that the call lights have to be within reach of the resident. She stated, The staff is taught in
school and orientation to put the call light within reach and upon hire the staff shadows another staff
member and during orientation the staff are shown what they are supposed to do . The Director of Nursing
stated that she monitors to ensure that the call lights are accessible by rounding several times during the
day in the memory unit to make sure the residents have their call lights within reach.
Record review of the facility's policy for Resident Call System dated 10/13/22 documented procedure: The
call light must always be positioned within reach of the resident. Return demonstrations must be used when
educating the resident about call light use. If the resident is unable to demonstrate appropriated call light
use, the nurse must be notified to determine an adequate alternative.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675104
If continuation sheet
Page 4 of 4