F 0558
Reasonably accommodate the needs and preferences of each resident.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observations, interviews, and record review, the facility failed to ensure the right to reside and receive
services in the facility with reasonable accommodation of resident needs and preferences for one (Resident
#3) of ten residents reviewed for reasonable accommodation of needs.
Residents Affected - Few
The facility failed to ensure the call light system in Resident #3's room was in a position that was accessible
to the resident on 06/17/2025.
This failure could place the residents at risk of being unable to obtain assistance when needed and help in
the event of an emergency.
Findings included:
Record review of Resident #3's Face Sheet, dated 06/17/2025, reflected a [AGE] year-old female admitted
to the facility on [DATE]. The resident was diagnosed with paraplegia (paralysis of the legs and lower part of
the body) and weakness.
Record review of Resident #3's Quarterly MDS (assessment used to determine functional capabilities and
health needs) Assessment, dated 05/14/2025, reflected the resident had a severe impairment in cognition
with a BIMS (screening tool used to assess cognitive status) score of 03 (requires significant assistance
and support in daily life). The Quarterly MDS Assessment indicated the resident was dependent on staff for
personal hygiene, transfer, and bed mobility.
Record review of Resident #3's Comprehensive Care Plan, dated 04/29/2025, reflected the resident was at
risk for falls and one of the interventions was to be sure the resident's call light was within reach.
Observation on 06/17/2025 at 9:46 AM revealed Resident #3 was in her bed with her eyes closed. It was
observed that the cord of the resident's call light was hanging on the mounting bracket of a lamp attached
on the wall by the head of the resident. The call light was not within the reach of the resident.
Observation and interview on 06/17/2025 at 9:53 AM, LVN A stated the call light should be with the resident
at all times in cases like the resident needing assistance or needing something from the nurse. She went
inside the room and saw the Resident #3's call light was hanging on the wall. She took the call light from
the wall and placed it where the resident could reach it. She said she did not notice the call light was not
with the resident when she did her rounds. She said the CNA on the hall changed her and maybe forgot to
place back the call light after she was done.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 11
Event ID:
675109
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675109
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/17/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Richardson Nursing and Rehabilitation
1111 Rockingham Dr
Richardson, TX 75080
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0558
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
In an interview on 06/17/2025 at 11:38 AM, the ADON stated the call lights were important and should
always be with the residents in case they needed assistance or help. She said whenever a staff was done
with their treatment or care, they needed to make sure the call lights were with the residents before leaving
the room. She said the call lights were for all residents, independent or dependent, and all the staff were
responsible in making sure the call lights were with the residents. She said she would coordinate with the
DON to do an in-service about call light placement.
In an interview on 06/17/2026 at 12:21 PM, the DON stated call lights were used by the residents to call the
staff. Some residents were bed bound and could not get up to call the staff. She said, even for the residents
that could get up, the call lights should still be with them because they might be having medical issues and
nobody would know. The DON said all the staff were responsible for the call lights. The DON said the
expectation was for the staff to scan the residents' room when they did their rounds and ensure the call
lights were within reach of the residents before they leave the room. The DON said she would initiate an
in-service regarding call light placement.
In an interview on 06/17/2025 at 12:58 PM, CNA C stated she call lights should be with the residents at all
times so they could call the staff if they needed to. She said she did not notice that Resident #3's call light
was not with her during her initial rounds or when she was done changing her. She said call lights should
be with the residents so they could call the staff if they needed something. She said staff should make sure
the call lights were within reach of the residents before they leave the room so that the needs of the
residents could be addressed and also to prevent falls.
In an interview on 06/17/2025 at 1:20 PM, the Administrator stated the call lights were used by the
residents to call the staff if they needed something or assistance. She said staff should make sure the call
lights were with the residents before leaving the room. She said if they needed to hang the call light when
they were changing the residents or making the bed, they needed to make sure they would place the call
lights where the residents could reach them before leaving the room. She said she would coordinate with
the DON about the issue regarding call lights.
Record review of the facility's policy Call Lights: Accessibility and Timely Response Policy revised
05/16/2025 revealed Policy: The purpose of this policy is to assure the facility is adequately equipped with a
call light at each residents' bedside . to allow residents to call for assistance . 5. Staff will ensure the call
light is within reach of resident and secured.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675109
If continuation sheet
Page 2 of 11
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675109
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/17/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Richardson Nursing and Rehabilitation
1111 Rockingham Dr
Richardson, TX 75080
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0583
Keep residents' personal and medical records private and confidential.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to secure confidential and personal medical
records for one (Residents #4) of one resident reviewed for privacy and confidentiality.
Residents Affected - Few
The facility failed to ensure LVN A closed, locked, or minimized her laptop's monitor when she left her cart
on 06/17/2025 and Resident #4's medical information was visible.
This failure could place the residents at risk of exposure of their personal and medical information to
unauthorized individuals.
Findings included:
Record review of Resident #4's Face Sheet, dated 06/17/2025, reflected the resident was a [AGE] year-old
male admitted to the facility on [DATE]. The resident was diagnosed with neuromuscular dysfunction of the
bladder (the muscles and nerves that control the bladder do not work properly due to illness).
Record review of Resident #4's Comprehensive MDS Assessment, dated 03/14/2025, reflected the resident
had a severe impairment in cognition with a BIMS score of 00 (requires significant assistance and support
in daily life). The Comprehensive MDS Assessment indicated the resident had an indwelling catheter (a
thin, flexible tube inserted in the bladder to allow the urine to flow in the catheter bag).
Record review of Resident #4'd Comprehensive Care Plan, dated 03/14/2025, reflected the resident had a
suprapubic catheter (device inserted into the stomach to the bladder to drain urine) and one of the
interventions was to change the catheter as ordered.
Record review of Resident #4's Physician's Order, dated 12/10/2024, reflected Change Suprapubic Cath 18
Fr (unit of measurement for catheter sizes), 10 cc bulb DX: Neurogenic Bladder (the normal bladder
function is disrupted due to nerve damage) 10th of every month.
Record review of Resident #4's Progress Notes, dated 06/16/2025, reflected Resdt returned from hospital
@ about 0130 hrs with a new s/pubic cath in place, no new orders. NP . for Dr . facility DON and ADON
notified, resdt is his own responsible party. Presently, resdt is in bed resting peacefully, stable, denies pain,
completed ADL, HOB up 35 degrees, S/pubic cath patent and draining urine, call light in place, will cont
monitor.
Observation and interview on 06/17/2025 at 10:06 AM revealed LVN A said she would get an Oxygen in
Use for one of the residents. She left her cart and went to get the sign. She left her computer open and the
monitor of the computer displayed Resident #4's name, his recent re-admission to the facility, that the
resident had a suprapubic catheter, was stable, and was denying pain. She returned to her cart and saw
some information about the resident was visible. She said she locked her screen before leaving but failed to
notice that documentation from the previous shift was still not closed. She said she should have closed her
computer before leaving her computer and made sure no information about any resident was visible. She
said it was a HIPAA violation because other individuals that were not part of her care might see the
information that were supposed to be confidential.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675109
If continuation sheet
Page 3 of 11
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675109
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/17/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Richardson Nursing and Rehabilitation
1111 Rockingham Dr
Richardson, TX 75080
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0583
Level of Harm - Minimal harm
or potential for actual harm
In an interview on 06/17/2025 at 11:38 AM, the ADON stated the staff should close the computer or
minimize the monitor before leaving the cart unattended. She said the resident's information was
confidential and should not be seen by unauthorized individuals. She said some residents might be
embarrassed that others would know they had such sickness or was taking a certain type of medication.
She said she would collaborate with the DON about the issue on privacy and confidentiality.
Residents Affected - Few
In an interview on 06/17/2026 at 12:21 PM, the DON stated medical information about a resident should
only be seen by authorized individuals caring for the resident like the residents themselves, their
responsible party, medical doctor, and nurses. She said the health information of the residents should be
protected and could not be shared without the permission of the resident or the resident's responsible
party. She said all the staff with access to the residents' profile were expected to provide full privacy and
confidentiality of the residents' information. The DON stated the failure to not protect the resident's
information could cause poor self-esteem and embarrassment for the resident. The DON stated she would
start an in-service about privacy and confidentiality of the residents' information.
In an interview on 06/17/2025 at 1:20 PM, the Administrator stated the staff must be careful that everytime
they leave their carts, their computer was minimized or locked and make sure the residents' information
were not exposed because they were confidential and it was a HIPAA violation when unauthorized
individuals could read them or have access to them. She said the expectation was for all the staff to make
sure the resident's information were protected. She said she would collaborate with the DON to do an
in-service about privacy and confidentiality.
Record review of facility's policy, Resident Rights undated revealed Policy Statement: Employees shall treat
all residents with kindness, respect, and dignity . Policy Interpretation and Implementation .1. Federal and
state laws guarantee certain basic rights to all residents of this facility . t.
privacy and confidentiality . 3.
The unauthorized release, access, or disclosure of resident information is prohibited.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675109
If continuation sheet
Page 4 of 11
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675109
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/17/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Richardson Nursing and Rehabilitation
1111 Rockingham Dr
Richardson, TX 75080
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0693
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and
provide appropriate care for a resident with a feeding tube.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review, the facility failed to provide appropriate treatment and services to
prevent complications of enteral feeding for one (Resident #3) of one resident reviewed for feeding tube (a
way of providing nutrition directly to the stomach).
The facility failed to ensure that Resident #3's, who had a g-tube (gastrostomy tube: a tube inserted through
the abdomen that delivers nutrition directly to the stomach), head of the bed was raised on 06/17/2025.
This failure could place residents with g-tubes at risk for reflux and aspiration.
Findings included:
Record review of Resident #3's Face Sheet dated 06/17/2025, reflected a [AGE] year-old female admitted
to the facility on [DATE]. The resident was diagnosed with dysphagia (difficulty in swallowing).
Record review of Resident #3's Comprehensive MDS Assessment, dated 05/14/2025, reflected the resident
had a severe impairment in cognition with a BIMS score of 03. The Comprehensive MDS Assessment
indicated the resident had a feeding tube.
Record review of Resident #3's Comprehensive Care Plan, dated 04/26/2025, reflected the resident
required tube feeding and one of the interventions was the resident needed the head of the bed elevated at
45 degrees. The Comprehensive Care Plan did not indicate that the resident refused to elevate the head of
the bed.
Record review of Resident #3's Physician's Order, dated 04/03/2025, reflected Enteral Feed: Elevate head
of bed 30-45 degrees during feeding & for 30-45 minutes after every shift related to GASTROSTOMY
STATUS (having done a surgical procedure that creates artificial opening into the stomach to provide
nutritional support).
Observation on 06/17/2025 at 9:46 AM revealed Resident #3 was in her bed with her eyes closed. It was
observed that the resident had a bottle of formula for feeding tube at the bedside table. It was also
observed that the resident was lying flat.
Observation and interview on 06/17/2025 at 9:53 AM, LVN A stated Resident #3 had a g-tube and she
should not be lying flat. She raised the resident's head of the bed and said the purpose of raising the head
of the bed was to prevent the possibility of aspiration. It was observed that when LVN A raised the head of
the bed, the resident did not complain of any pain or discomfort. She said the CNA on the hall changed her
and maybe forgot to raise the head of the bed after she was done. She also said she did not know when
was the last time the resident was given here bolus feeding.
In an interview on 06/17/2025 at 11:38 AM, the ADON stated the head of the bed should be elevated for
residents with g-tube because of the risk of aspiration. She said raising the head of the should be
implemented specially during feeding and medication administration and several minutes thereafter. She
said the best practice was to always raise the head of the bed when the residents were in their bed to be
sure there were no harm inflicted to the resident. She said she would coordinate with
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675109
If continuation sheet
Page 5 of 11
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675109
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/17/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Richardson Nursing and Rehabilitation
1111 Rockingham Dr
Richardson, TX 75080
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0693
the DON to do an in-service about care of residents with g-tube.
Level of Harm - Minimal harm
or potential for actual harm
In an interview on 06/17/2025 at 12:21 PM, the DON stated the head of the bed of residents with a g-tube
should always be elevated to prevent aspiration. She said the expectation was for the staff to make sure the
head of the bed was raised after feeding, medication administration, and incontinent care. She said she
would initiate an in-service regarding raising the head of the bed of a resident with g-tube.
Residents Affected - Few
In an interview on 06/17/2025 at 12:58 PM, CNA C stated she did change Resident #3 but did not make
sure the head of the bed was raised when she was done. She said the nurses would remind them to raise
the head of the bed of residents with a g-tube. She said for Resident #3, the resident did not want her head
of the bed raised and would complain that her back hurts.
Observation and interview on 06/17/2025 at 1:12 PM, revealed Resident #3 was in her bed, awake. She
said she was doing alright and was not in any sort of pain. It was observed that the resident's head of the
bed was raised approximately 30 degrees and there were no non-verbal indications that the resident was in
pain due to the raised head of the bed.
In an interview on 06/17/2025 at 1:20 PM, the Administrator stated she was a nurse and knew that the
head of the bed should be raised for residents with g-tube to prevent aspiration that could lead to aspiration
pneumonia. She said staff should make sure the head of the bed of residents with g-tube were elevated.
She said she would coordinate with the DON to do an in-service about g-tube care.
Record review of the facility's policy Gastrostomy Site Care Policy revised 05/02/2025 revealed Policy: It is
the policy of this facility to perform gastrostomy site care as ordered and per current standards of practice .
Policy Explanation and Compliance Guidelines . 22. Reposition the resident to appropriate position.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675109
If continuation sheet
Page 6 of 11
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675109
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/17/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Richardson Nursing and Rehabilitation
1111 Rockingham Dr
Richardson, TX 75080
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0695
Provide safe and appropriate respiratory care for a resident when needed.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observations, interviews, and record review the facility failed to ensure that residents, who needed
respiratory care, were provided such care consistent with professional standards of practice, the
comprehensive person-centered care plan, and the residents' goals and preferences for six (Residents #1
and #2) of six residents reviewed for respiratory care.
Residents Affected - Few
1.
The facility failed to ensure Resident #1's breathing mask (used to receive medications by breathing in mist
through nose and mouth) was properly stored when not in use on 06/17/2025.
2.
The facility failed to ensure an Oxygen in Use sign was placed outside of Resident #2's room when she
was admitted to the facility on [DATE].
These failures could place residents at risk for respiratory infection and not having their respiratory needs
met.
Findings included:
1.
Record review of Resident #1's Face Sheet, dated 06/17/2025, reflected a [AGE] year-old male who was
admitted to the facility on [DATE]. The resident was diagnosed with respiratory failure (condition where
there is no enough oxygen in the body or too much carbon dioxide in the body) and chronic obstructive
pulmonary disease (a chronic inflammatory lung disease that causes obstructed airflow from the lungs).
Record review of Resident #1's Comprehensive MDS Assessment, dated 03/25/2025, reflected the resident
was cognitively intact with a BIMS score of 15 (capable of normal cognition and needs little support). The
Comprehensive MDS Assessment indicated the resident respiratory failure and chronic obstructive
pulmonary disease.
Record review of Resident #1's Comprehensive Care Plan, dated 05/07/2025, reflected the resident had
altered respiratory status and one of the interventions was to administer medications/puffers as ordered.
Record review of Resident #1's Physician's Order, dated 03/19/2025, reflected Ipratropium-Albuterol
Inhalation Solution 0.5-2.5 (3) MG/3ML (Ipratropium-Albuterol) 1 vial inhale orally every 4 hours for SOB
while awake.
Observation and interview on 06/17/2025 at 9:35 AM revealed Resident #1 was in bed, awake. It was
observed that the resident had a nebulizer on top of his side table. A breathing mask was attached to the
nebulizer and the breathing mask was not bagged. The resident said, when his breathing treatment was
done, the nurse would take it off. He said he did not know where the nurse would put his mask after it was
taken off.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675109
If continuation sheet
Page 7 of 11
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675109
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/17/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Richardson Nursing and Rehabilitation
1111 Rockingham Dr
Richardson, TX 75080
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0695
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
In an interview and observation on 06/17/2025 at 9:43 AM, LVN A stated Resident #1 was on breathing
treatment due to his shortness of breath. She said she did not notice that his breathing mask was not
bagged when she made her morning rounds. She said the breathing mask should be bagged to prevent
respiratory infections and inhaling small particles that could lodge to the lungs. She said she would get a
new breathing mask for the resident and would ensure it was bagged always. She disconnected the
breathing mask and threw it in the trash can.
2.
Record review of Resident #2's Face Sheet, dated 06/17/2025, reflected a [AGE] year-old female admitted
on [DATE]. The resident was diagnosed with respiratory failure (condition where there is not enough oxygen
in the body or too much carbon dioxide in the body).
Record review of Resident #2's Baseline Care Plan, dated 06/17/2025, reflected the resident was at risk for
impaired gas exchange related to respiratory failure and one of the interventions was to administer
supplemental oxygen.
Record review of Resident #193's Physician's Order, dated 06/17/2025, reflected On continuous oxygen 3
liters per minute for respiratory failure every shift.
Record review of Resident #193's Progress Notes, dated 06/17/2025, reflected RESDT ON F/U NEW
ADMT . O2 @ 3L/MIN VIA TRACH (is an opening surgically created through the neck into the trachea
(windpipe) to allow air to fill the lungs) IN PROGRESS.
Observation on 06/17/2025 at 10:01 AM revealed Resident #2 was in her bed with her eyes closed. It was
observed that the resident was on oxygen therapy via tracheostomy. It was also observed that there was no
Oxygen in Use sign outside the resident's room.
Observation and interview on 06/17/2025 at 10:06 AM, LVN A stated Resident #2 was admitted on [DATE].
She said she started with the resident's admission process and was continued by the incoming nurse. She
said the resident was on oxygen when she came to the facility but she did not put a sign outside the room.
She said she would get a sign and would put it outside the resident's door. She said the purpose of the sign
was to make everybody aware that oxygen was being used in the facility.
In an interview on 06/17/2025 at 11:38 AM, the ADON stated the breathing masks used for breathing
treatments should be stored properly inside a plastic bag if the residents were not using them. She said the
staff were responsible for ensuring all the breathing masks were clean every time the residents used them.
She said the expectation was for the staff to be mindful and bag all of them to prevent respiratory issues.
She said another expectation was for the staff to check if there was an Oxygen in Use sign outside the door
of residents that were using oxygen. She said the sign for oxygen use was to remind the staff and visitors to
be careful not to cause any ignition that could cause explosion. She said she would coordinate with the
DON to do an in-service regarding bagging the breathing mask and putting a sign outside the door of
residents using oxygen.
In an interview on 06/17/2026 at 12:21 PM, the DON stated the breathing masks should be in a plastic bag
to prevent cross contamination and respiratory infection. She also said that if a resident was using oxygen,
there should be an Oxygen in Use sign outside the resident's door so the staff and the visitors were aware
that oxygen was being used in the facility. She said she would start an in-service pertaining to bagging the
breathing mask and putting an Oxygen in Use outside the door.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675109
If continuation sheet
Page 8 of 11
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675109
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/17/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Richardson Nursing and Rehabilitation
1111 Rockingham Dr
Richardson, TX 75080
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0695
Level of Harm - Minimal harm
or potential for actual harm
In an interview on 06/17/2025 at 1:20 PM, the Administrator stated everything used for the resident should
be kept clean to prevent cross contamination and respiratory infection. She said there should be a sign
outside the door if a resident was using oxygen so everyone would be aware that there was oxygen being
used in the facility. she said she would coordinate with the DON to educate the staff about bagging the
breathing mask as well as placing a sign outside the residents' room if the resident was using oxygen.
Residents Affected - Few
Record review of the facility policy Oxygen Administration 2001 MED-PASS revised October 2010 revealed
Purpose: The purpose of this procedure is to provide guidelines for safe oxygen administration . Steps in
the Procedure . 2. Place an Oxygen in Use sign on the outside of the room entrance door.
The facility's policy for bagging the breathing mask requested on 06/17/2025 at 1:07 PM but was not
provided prior to exit.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675109
If continuation sheet
Page 9 of 11
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675109
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/17/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Richardson Nursing and Rehabilitation
1111 Rockingham Dr
Richardson, TX 75080
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0761
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted
professional principles; and all drugs and biologicals must be stored in locked compartments, separately
locked, compartments for controlled drugs.
Based on observations, interviews, and record review, the facility failed to ensure that drugs and biologicals
were stored properly in locked compartments for one medication (wound cleanser solution) of one
medication reviewed for storage of drugs and biologicals.
The facility failed to ensure that the wound cleanser solution was not left inside Resident #3's bedside.
This failure could place the residents at risk of accidental consumption or misuse of medications.
Findings included:
Observation on 06/17/2025 at 9:46 AM revealed Resident #3 was in her bed with her eyes closed. It was
observed that there was a bottle of wound cleanser solution on the resident's bedside table.
Observation and interview on 06/17/2025 at 9:53 AM, LVN A said the wound cleanser was not supposed to
be inside any resident's room. She said she did not notice the wound cleanser inside Resident #3's room
when she did her morning rounds. She said she did not know who left the wound cleanser and if it was
used for the resident because as far as she knew the resident did not have any wounds that needed
cleansing. She said it should not be on the resident's bedside table because the resident might accidentally
drink it or confused resident saw it, took it from the bedside table, and drink it. She took the wound cleanser
solution and said she would put it inside the treatment cart.
In an interview on 06/17/2025 at 10:15 AM, the Wound Care Nurse stated she did not leave the wound
cleanser on Resident #3's bedside table. She said the resident did not have any wound that was why she
was wondering what the wound cleanser was doing inside the resident's room. She said the wound
cleanser was a form of medication and should be inside the treatment cart after using it because residents
might unintentionally drink it.
In an interview on 06/17/2025 at 11:38 AM, the ADON stated there should be no medications inside the
residents' rooms and the wound cleanser solution is a form of medications. She said it contained chemicals
that could cause adverse reactions such as allergic reactions, skin irritation, and swelling. She said it was
left on the table and was accessible to the Resident #3. She said it could be accidently ingested, drank, or
applied to the skin. She said she would coordinate with the DON to do an in-service about medication
storage.
In an interview on 06/17/2026 at 12:21 PM, the DON stated the wound cleanser was a form of medication
because it was used for medical treatments. She said the wound cleanser promoted healing and contained
specialized solution designed for different types of wounds. She said it should be in the treatment cart when
not in use and not inside the resident's room and at the beside for that matter. She said there could be
adverse reactions especially if the solution had chemicals in it. she said she would find out who left the
solution at Resident #3's bedside table. She said the expectation was no medications would be inside the
residents' rooms. She said she would do an in-service about medication storage.
In an interview on 06/17/2025 at 1:20 PM, the Administrator stated all medications used for wound
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675109
If continuation sheet
Page 10 of 11
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675109
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/17/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Richardson Nursing and Rehabilitation
1111 Rockingham Dr
Richardson, TX 75080
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0761
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
treatment should be in the cart and not inside the residents' room. She said leaving the wound cleanser
solution inside the resident's room could result to accidental consumption. She said the expectation was for
the staff to make sure no medications were inside the room or were easily accessible to other residents and
visitors. She said she would coordinate with the DON so the issue would not happen again.
Record review of facility policy, Storage of Medications 2001 Med-Pass, Inc. revised April 2021 revealed:
Policy Statement: The facility shall store all drugs and biologicals in a safe, secure, and orderly manner .
Policy Interpretation and Implementation . 6. Antiseptics, disinfectants, and germicides used in any aspect
of resident care . shall be stored separately from regular medications.
Event ID:
Facility ID:
675109
If continuation sheet
Page 11 of 11