F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Develop and implement a complete care plan that meets all the resident's needs, with timetables and
actions that can be measured.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interviews and record review the facility failed to develop and implement a comprehensive person-centered
care plan consistent with the resident rights and that included measurable objectives and timeframes to
meet a resident's medical, nursing, and mental and psychosocial needs that are identified in the
comprehensive assessment and failed to describe services that were to be furnished to attain or maintain
the resident's highest practicable physical, mental, and psychosocial well-being as required for one of
twelve residents (Resident #43) reviewed for care plans.
-The facility failed to care plan for Resident #43 received hospice care services, or the hospice care
services he was provided.
These failures placed residents at risk of not receiving required medical and end of life care in a timely
manner, of a full understanding of the care needs.
Findings Included:
Resident #43
Record review of Resident #43' face sheet dated 3/27/2024 revealed a [AGE] year-old resident admitted on
[DATE]. The face sheet documented his diagnoses included senile degeneration of the brain (various
conditions involving progressive brain degeneration), generalized anxiety disorder (condition with
exaggerated tension, worrying, and nervousness about daily life events), hypertension (high blood
pressure), GERD (Gastroesophageal Reflux Disease, chronic digestive disease where the liquid content of
the stomach refluxes into the esophagus, the tube connecting the mouth and stomach), pressure ulcer
(injury to the skin and the tissue below the skin due to pressure on the skin for a long time), contractures
(abnormal shortening of muscle tissue), muscle wasting (loss of muscle leading to its shrinking and
weakening) and atrophy (progressive and degeneration or shrinkage of muscles or nerve tissues), lack of
coordination, amputation (removal of a limb, completely or partially as a preventative measure) of the left
leg below the knee, colostomy (surgical process that creates an opening for the colon through the
abdomen) status, and type 2 diabetes mellitus (condition resulting from insufficient production of insulin,
causing high blood sugar). Per the face sheet, Resident #43 had a hospice care provider.
Record review of Resident #43's admission MDS assessment dated [DATE] with an ARD of 2/20/2024
revealed a BIMS score of 13 indicating minimal cognitive impairment. The MDS documented that he had an
impairment of one lower extremity, and he used a wheelchair for mobility. Per the MDS, Resident #43
required assistance with all ADL's except eating. The MDS revealed he had an indwelling catheter and
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 22
Event ID:
675127
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675127
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/28/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Focused Care at Humble
93 Isaacks Rd
Humble, TX 77338
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
an ostomy. The MDS documented he had one unhealed stage 4 pressure wound that was present at
admission. Per the MDS, Resident #43 utilized a pressure reducing device for his bed, he received
pressure wound care, and had received surgical wound care. The MDS revealed he received hospice care
services.
Record review of Resident #43's undated care plan revealed a focus on his penchant to remove his
colostomy bag several times daily with interventions including monitoring for the behaviors, attempting to
determine the cause, and documenting potential causes. The care plan documented a focus on his stage
four pressure ulcer of the sacrum with interventions to include treatment administration as ordered, monitor
the wound for healing daily, monitor his dressing every shift, monitor and any changes of his skin condition,
and use of a low-pressure mattress. The care plan included a focus on Resident #43 colostomy with
interventions to include changing it daily as needed and monitor and/or obtain lab work as needed. The
care plan did not include any focus on his hospice care services.
Record review of physician's orders report dated 3/27/2024 revealed an order dated 3/6/2024 to admit
Resident #43 to a local hospice care provider.
Record review of Resident #43 wound care physician's report dated 2/12/2024 revealed he had wounds of
the left below the knee amputation site, right forefoot, and sacrum. Per the report, Resident #43 was
receiving hospice care services.
Record review of Resident #43 wound care physician's report dated 3/25/2024 revealed he had a wound of
his sacrum. Per the report, Resident #43 was receiving hospice care services.
In an interview on 3/28/2024 at 1:49 PM with Resident #43, he said he was receiving hospice care
services. Resident #43 said he had no concerns with the care. Resident #43 said the hospice care provider
came routinely to provide care.
In an interview on 3/27/2024 at 12:49 PM with the WCN, she said Resident #43 was receiving hospice care
services.
In an interview on 3/27/2024 at 2:08 PM with the DON, she said Resident #43 was receiving hospice care
services. The DON said if a resident was receiving hospice care services, that should be documented in the
resident's care plan.
In an interview on 3/28/2024 at 8:28 AM with the MDS Nurse, she said she had been employed since
September 6, 2022. The MDS Nurse said her duties included completing the residents' MDS assessments,
ensuring the residents' PASRR was complete and correct, and ensuring residents' care plans were updated
and correct. The MDS nurse said the purpose of a care plan was to inform the nursing and CNA staff how
to care for a resident. The MDS Nurse said the care plan also informed staff of resident idiosyncrasies that
could present such as refusing care, sitting on the ground, or becoming combative. The MDS nurse said a
resident receiving hospice care services should have a focus on his/her care plan related to those services.
The MDS Nurse said Resident #43 should have had a focus in his care plan related to his hospice care
services. The MDS nurse said she did not know why she had missed Resident #43's hospice care plan
focus, but it could have been because there were numerous residents admitted at the time he was. The
MDS Nurse said if a resident's care plan was incorrect the staff may not know what care the staff needed.
The MDS Nurse said staff may not know who to call for Resident #43's care needs because his care plan
did not include a focus on his hospice care services.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675127
If continuation sheet
Page 2 of 22
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675127
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/28/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Focused Care at Humble
93 Isaacks Rd
Humble, TX 77338
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
In an interview on 3/28/2024 at 1:59 PM with the DON, she said a care plan allowed staff to know how to
care for a resident, the resident's goals, and any interventions. The DON said if a resident receiving hospice
care services did not have a focus in his/her care plan, the staff may not know how to care for him/her. The
DON said she did not think the nurses would not know how to care for a resident receiving hospice care
services because the physician's orders would be in the EHR. The DON said care plans for all residents
were important, but the nurses would know a resident was receiving hospice care services because the
hospice care providers entered orders for the residents and the nurses followed the orders. The DON said
the expectation was to update care plans as soon as possible.
Record review of the facility's Comprehensive Care Plan policy dated 4/25/2021 revealed a policy
statement which read in part .Every resident will have an individualized interdisciplinary plan of care in
place .The Care Plan process is an ongoing review process . The policy documented the comprehensive
care plan was to be developed within twenty-one days of admission and after each care plan review. Per
the policy, the care plan would include physician's orders, advanced directives, and pain management. The
care plan revealed the policy would be updated with any updated information as needed.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675127
If continuation sheet
Page 3 of 22
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675127
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/28/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Focused Care at Humble
93 Isaacks Rd
Humble, TX 77338
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0657
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed,
and revised by a team of health professionals.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interviews and record reviews, the facility failed to ensure comprehensive care plans were reviewed and
revised by the Interdisciplinary Team after each assessment for one of twelve residents (Resident #58)
reviewed for care plans.
- The facility did not develop and implement a comprehensive person-centered care plan to address
Resident #58' needs within 21 days of admission.
- Resident #58's comprehensive person-centered care plan initiated on 01/25/2024 was not signed.
These failures placed residents at risk for not receiving care and services to meet their medical, physical,
and psychosocial needs.
Findings Included:
A review of Resident #58's face sheet revealed he was a [AGE] year-old-male admitted to the facility on
[DATE] and diagnosed with other secondary Hypertension, Type 2 Diabetes Mellitus without complications,
Atherosclerotic Heart Disease of Native Coronary Artery without Angina Pectoris, Hyperlipidemia unspecified, Chronic Kidney Disease - unspecified, Chronic Obstructive Pulmonary Disease (diseases that
cause airflow blockage and breathing-related problems) - unspecified, Mood Disorder Due to known
physiological condition - unspecified, unspecified Dementia - unspecified severity - without behavioral
disturbance - Psychotic Disturbance - mood disturbance - and Anxiety, Cerebral Infarction (the brain tissue
has not received enough blood - stroke) - unspecified, muscle weakness - generalized, other abnormalities
of gait and mobility, other lack of coordination, Cognitive communication deficit, other Frontotemporal
Neurocognitive Disorder (group of brain diseases that mainly affect the frontal and temporal lobes of the
brain), Muscle Wasting And Atrophy (when muscles waste away) - not elsewhere classified - multiple sites.
A review of Resident #58's comprehensive person-centered care plan showed that it was initiated on
01/25/2024, 40 days after his admission. The plan was not signed by any entity, the resident himself, or his
representative.
In an interview on 3/28/2024 at 8:28 AM with the MDS Nurse, she said she had been employed since
September 6, 2022. The MDS Nurse said her duties included completing the residents' MDS assessments,
ensuring the residents' PASRR was complete and correct, and ensuring residents' care plans were updated
and correct. The MDS nurse said the purpose of a care plan was to inform the nursing and CNA staff how
to care for a resident. The MDS Nurse said the care plan also informed staff of resident idiosyncrasies that
could present such as refusing care, sitting on the ground, or becoming combative. The MDS Nurse said if
a resident's care plan was incorrect the staff may not know what care the staff needed.
In an interview on 03/28/2024 at 11:12 AM, the MDS nurse said she did not remember to do Resident
#58's care plan by day 21 after admission. She said she may have had 5 to 6 admissions and/or Care
Plans to do every day, and that she missed doing a care plan. She said she did not have any excuses. She
said the residents' quality of care could be affected if there had not been a comprehensive person-centered
care plan in place for the residents.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675127
If continuation sheet
Page 4 of 22
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675127
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/28/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Focused Care at Humble
93 Isaacks Rd
Humble, TX 77338
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0657
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
In an interview on 3/28/2024 at 1:59 PM with the DON, she said a care plan allowed staff to know how to
care for a resident, the resident's goals, and any interventions. The DON said if a resident receiving hospice
care services did not have a focus in his/her care plan, the staff may not know how to care for him/her.
Record review of the facility's Comprehensive Care Plan policy dated 4/25/2021 revealed a policy
statement which read in part .Every resident will have an individualized interdisciplinary plan of care in
place .The Care Plan process is an ongoing review process . The policy documented the comprehensive
care plan was to be developed within twenty-one days of admission and after each care plan review. Per
the policy, the care plan would include physician's orders, advanced directives, and pain management. The
care plan revealed the policy would be updated with any updated information as needed.
Event ID:
Facility ID:
675127
If continuation sheet
Page 5 of 22
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675127
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/28/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Focused Care at Humble
93 Isaacks Rd
Humble, TX 77338
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0690
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate
catheter care, and appropriate care to prevent urinary tract infections.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observations, interviews, and record review the facility failed to ensure residents who are incontinent of
urine received appropriate treatment and services to prevent urinary tract infections for 1 out of 5 residents
(Resident #222) reviewed for incontinent care.
CNA B did not separate Resident #22's labia to clean and wiped from back to front during incontinent care.
This deficient practice could place residents at-risk for infection due to improper care practices and
decreased quality of life.
Findings included:
Record review of Resident #22's face sheet dated 03/27/24 revealed an [AGE] year-old female admitted to
the facility on [DATE] and readmitted on [DATE]. Resident #22 diagnoses which included hypertension (a
condition which the blood vessels have persistently raised pressure), neuropathy (nerve problem that cause
pain, numbness, tingling swelling in different parts of the body), and heart failure (heart muscle cannot
pump enough blood to meet the needs for the body).
Record review of Resident #22's significant MDS dated [DATE] read in part . Resident #22's BIMS score of
11 which indicated moderately impaired cognition. Resident #22 functional status revealed resident needed
extensive assistance with all ADLs .
Record review of Resident #22's care plan initiated date 03/27/24 read in part .Resident #22 had ADL
self-care performance deficit related to disease processes, confusion, and musculoskeletal impairment.
Interventions: for shower revision date 03/27/24 . read the resident is totally dependent on 1 staff to provide
showers on Monday, Wednesday, and Friday, initiated date 03/27/24 . resident requires extensive
assistance of 1 staff for toilet use .
During an observation on 03/26/24 at 10:31 a.m., incontinent care was provided for Resident #22 by CNA
CC and assisted by CNA N. During incontinent care, CNA CC did not separate Resident # 22's labia, and
she wiped the resident from back to front.
During an interview on 03/26/24 at 10:56 a.m., CNA N said CNA CC did not separate Resident #22's labia.
CNA CC should have separated the labia and cleaned it properly, which would have prevented Resident
#22 from getting an infection (UTI). CNA N said CNA CC cleaned Resident #22 from back to front, and
CNA CC could have contaminated the peri area with the bacteria from the rectum. CNA N said she had an
in-service on peri care last week and a skills check-off on incontinent care too. CNA N said the nurse
monitors the aides when the nurse makes rounds.
During an interview on 03/26/24 at 12:00 p.m., CNA CC said she did not separate Resident #22's labia and
cleaned the area three times. CNA CC said that if the labia was not cleaned properly, Resident #22 could
get an infection. CNA CC said she made a mistake when she cleaned Resident #22 from back to front,
which could have caused Resident #22 to get an infection. CNA CC said she had an
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675127
If continuation sheet
Page 6 of 22
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675127
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/28/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Focused Care at Humble
93 Isaacks Rd
Humble, TX 77338
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0690
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
in-service on incontinent care last week, and she had a skills check- off which included incontinent care.
CNA CC said the nurse monitored the aide when the nurse made rounds.
During an interview on 03/28/24 at 9:40 a.m., RN A said CNA CC should have separated Resident #22's
labia and cleaned it three times: side, side, and then the middle part last. RN A said if Resident #22's labia
was not cleaned properly, Resident #22 could get an infection. RN A said CNA CC should not have cleaned
Resident # 22 from back to front to prevent contaminating Resident #22's private area with any bacteria
from the rectum. RN A said he had a skills check-off, including incontinent care.
During an interview on 03/27/24 at 3:45 p.m., the DON said CNA CC should not have wiped Resident # 22
from back to front because of contamination, an infection control issue. The DON said Resident #22's labia
were supposed to be spread apart, and CNA CC should have cleaned each side and then the center. The
DON said if Resident #22's labia was not appropriately cleaned, Resident #22 could get infection.
Record review of the facility policy on perineal care effective date 10/01/21 read in part . to provide
cleanliness and comfort to the resident, to prevent infection . steps in procedure #8b .wash perineal area,
wiping from front to back #8d (1) . separate labia and wash area downward from front to back .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675127
If continuation sheet
Page 7 of 22
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675127
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/28/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Focused Care at Humble
93 Isaacks Rd
Humble, TX 77338
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0759
Ensure medication error rates are not 5 percent or greater.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observations, interviews, and record review, the facility failed to ensure that the medication error rate was
not five percent (%) or greater. The facility had a medication error rate of 10% based on 3 errors out of 28
opportunities, which involved 2 of 6 residents (Residents #34 and #27) reviewed for medication errors.
Residents Affected - Few
MA I administered the wrong medication to Resident #34 according to Physician orders.
MA JJ administered the wrong medication to Resident #27 and did not administer Vitamin D 50,000 units to
Resident #27 as ordered by the Physician.
These failures could place residents at risk of inadequate therapeutic outcomes, increased negative side
effects, and a decline in health.
Findings included:
1.Record review of Resident #34's face sheet dated 3/28/24 revealed a [AGE] year-old male admitted on
[DATE]. His diagnoses included hemiplegia (a severe or complete loss of strength or paralysis on one side
of the body) and hemiparesis (a mild or partial weakness or loss of strength on one side of the body)
affecting the right dominant side, cognitive communication deficit, type 2 diabetes, hyperlipidemia (elevated
cholesterol), and hypertensive heart disease (a serious condition caused by chronic high blood pressure
that affects the heart and blood vessels).
Record review of Resident #34's quarterly MDS assessment dated [DATE] revealed a BIMS score of 12 out
of 15 which indicated moderate cognitive impairment. He required supervision to maximum assistance from
staff with ADL care.
Record review of Resident #34's order summary report for March 2024 revealed an order for Allergy Relief
oral tablet 10 mg (Loratadine) give 1 tablet by mouth one time a day for allergies, order date 2/29/24.
Observation on 3/28/24 at 8:21 a.m. with MA I revealed she prepared Resident #34's morning medication
which included Cetirizine 10 mg (an allergy relief medication) - 1 tablet, Spironolactone 25 mg - 1 tablet,
Memantine 10 mg - 1 tablet, Losartan 100 mg - 1 tablet, Duloxetine 20 mg DR - 1 capsule, Amlodipine 10
mg - 1 tablet, Vitamin B12 500 mcg - 2 tablets, and Lactulose 30 mL. She entered the room and
administered the medications to Resident #34. She did not prepare and administer Loratadine as
prescribed by the physician.
In an observation and interview on 3/28/24 at 8:29 a.m. MA I said Cetirizine was in the same drug family
and had the same dose as Loratadine and thought it was the same medication. She said if the name of
medication did not match the order, she should ask the nurse. She said she normally gave the Cetirizine
instead of Loratadine and previously confirmed with a nurse. She said when administering medication she
checked the name of the medicine, dosage, and name of patient on the eMAR to make sure it matched the
medication bottle. MA I looked in her medication cart and confirmed that she had Loratadine 10 mg
available on her cart.
In an interview on 3/28/24 at 12:51 p.m. the DON said nursing staff should compare the MD order to
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675127
If continuation sheet
Page 8 of 22
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675127
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/28/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Focused Care at Humble
93 Isaacks Rd
Humble, TX 77338
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0759
Level of Harm - Minimal harm
or potential for actual harm
the medication to ensure the proper medication was given. She said staff should verify the right medication,
dose, time, and patient to prevent medication error.
In an interview on 3/28/24 at 4:08 p.m. the Administrator said Cetirizine and Loratadine were different
antihistamines and she expected nursing staff to follow the MD orders.
Residents Affected - Few
2.Record review of Resident #27's face sheet dated 3/28/24 revealed a [AGE] year-old female admitted to
the facility on [DATE]. Her diagnoses included vitamin D deficiency, mild cognitive impairment, and
congestive heart failure.
Record review of Resident #27's quarterly MDS assessment dated [DATE] revealed a BIMS score of 6 out
of 15 which indicated severe cognitive impairment. She required assistance from staff with ADL care.
Record review of Resident #37's order summary report for March 2024 revealed orders for Ergocalciferol
capsule (Vitamin D) 50,000 units give 1 capsule by mouth one time a day every Wednesday for
supplement, order date 9/28/23; Multiple Vitamin give 1 tablet by mouth one time a day for supplementation
- wound healing, order date 9/28/23.
Record review of Resident #37's Medication Administration Record for March 2024 revealed a 4 was
documented on 3/27/24 at the 9:00 a.m. administration time by MA JJ for Ergocalciferol 50,000 units. A 4
indicated vitals outside of parameters for administration.
In an observation on 3/27/24 at 8:30 a.m. with MA JJ revealed she prepared and administered Resident
#37's morning medication which included Multivitamin with mineral - 1 tablet, ascorbic acid 500 mg - 1
tablet, ferrous sulfate 325 mg - 1 tablet, docusate 100 mg - 1 tablet, zinc 50 mg - 1 tablet, and Eliquis 5 mg
- 1 tablet. MA JJ did not administer Ergocalciferol to Resident #37 and administered multivitamin with
minerals instead of multiple vitamin as ordered by the MD.
In an interview on 3/27/24 at 8:35 a.m. MA JJ said she would check with the nurse on the availability of
Vitamin D 50,000 units (Ergocaliferol). She said Resident #37's physician order did not say to administer
multivitamin with minerals. She said she had a bottle on the medication cart without minerals but said she
was not sure which one to give. She said when the order indicated to give multiple vitamin for
supplementation, she gave the one with the minerals.
In an interview on 3/28/24 at 8:37 am MA JJ said she was unable to administer the Vitamin D 50,000 units
to Resident #37 (on 3/27/24) because the pharmacy did not deliver it. She said the medication was ordered
from the pharmacy but had not arrived yet. She said she normally reordered a medication 72 hours in
advance so the medication would not run out. In a continued interview on 3/28/24 at 8:53 a.m. MA JJ said
she documented 4 - vitals outside of parameters on Resident #37's MAR because there was no other
exception that matched the reason it was not given. She said the reason Vitamin D was not given was
because it was not available. She said Resident #37's vitals were fine.
In an interview on 3/28/24 at 12:41 p.m. DON said the dietitian told her the multiple vitamins and multiple
vitamins with minerals were equivalent, but the medication aides had to follow the MD orders. She said
medications were expected to be available for residents so that the nurse could provide the medication for
their condition. She said she audited the carts weekly for medication availability and the medication aides
should notify her or WCN if a medication needed to be reordered.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675127
If continuation sheet
Page 9 of 22
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675127
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/28/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Focused Care at Humble
93 Isaacks Rd
Humble, TX 77338
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0759
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
In an observation and interview on 3/28/24 at 1:12 p.m. of the medication aide cart for 600 hall with the
DON revealed she retrieved the multiple vitamin without minerals bottle and said that was the medication
that matched Resident #37's physician order and the one that should have been administered.
Record review of the facility's Oral Medication Administration policy revised 8/2020 read in part,
.Procedures . 2. Review and confirm medication orders for each individual resident on the MAR prior to
administering medications to each resident
Event ID:
Facility ID:
675127
If continuation sheet
Page 10 of 22
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675127
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/28/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Focused Care at Humble
93 Isaacks Rd
Humble, TX 77338
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0761
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted
professional principles; and all drugs and biologicals must be stored in locked compartments, separately
locked, compartments for controlled drugs.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observations, interviews, and record review, the facility failed to ensure that drugs and biologicals were
stored in locked compartments and accessed only by authorized personnel for 2 of 6 residents (#64 and
#21) reviewed for medication storage.
Resident #64 had two boxes of Salonpas patches (temporary relief of minor aches) at the bedside and did
not have a MD order to self-administer.
Resident #21 had Nystatin powder (used to treat fungal infections) on the tv stand that CNAs applied
during brief changes.
These failures could place residents at risk of loss of their medications, inadequate therapeutic outcomes,
or decline in health.
Findings included:
Resident #64
Record review of Resident #64's face sheet dated 3/28/24 revealed a [AGE] year-old female readmitted on
[DATE]. Her diagnoses included sickle cell disease with crisis (genetic disorder that affects red blood cells),
unspecified dementia, and blindness to right eye.
Record review of Resident #64's quarterly MDS assessment dated [DATE] revealed a BIMS score of 3 out
of 15 which indicated severe cognitive impairment. She required supervision or touch assistance with ADL
care.
Record review of Resident #64's care plan dated 1/30/24 revealed she was on pain management therapy
for systematic anti-inflammatory response syndrome. Interventions were to administer analgesic
medications as ordered by the physician. The care plan did not indicate that Resident #64 self-administered
medications.
Record review of Resident 64's Order Summary Report for March 2024 revealed orders for 1. Salonpas
pain relief patch apply to bilateral LE (lower extremity) one time a day for pain apply to lateral lower leg,
lateral thigh bilateral legs, and remove per schedule 12 hours on 12 hours off, order date 3/21/24. 2.
Salonpas pain relief patch apply to left hip one time a day for pain and remove per schedule, order date
1/20/24. There was no order for the resident to self-administer the medication.
In an observation and interview on 3/26/24 at 9:31 a.m. of Resident #64 in her room revealed 2 boxes of
Salonpas at the bedside. Resident #64 said she had sickle cell disease and was often in pain.
In an observation and interview on 3/28/24 at 9:45 a.m. Resident #64 said she was not hiding it from the
facility, she had Salonpas patches in her room and was applying them. She said she put the Salonpas
patches on her lower left leg due to pain but did not have one on now. She said she kept the same patch on
for approximately 2-3 days until it came off. She said the instructions for the patches were on the box.
Observation of the instructions on the Salonpas box revealed to apply the patch
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675127
If continuation sheet
Page 11 of 22
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675127
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/28/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Focused Care at Humble
93 Isaacks Rd
Humble, TX 77338
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0761
every 8 hours. Resident #64 said the facility applied the patch to her hip.
Level of Harm - Minimal harm
or potential for actual harm
In an interview on 3/28/24 at 9:54 a.m. MA JJ said she applied Resident #64's Salonpas to her left hip. She
said she did not apply the patches to the leg because directions were not easily visible on the eMAR. She
said she did not know she was supposed to apply patches to the legs until this State Surveyor asked about
it. She said she signed off on both Salonpas orders in the eMAR but thought it was the same instructions.
She said the resident was not supposed to have patches in her room and said she did not administer her
own medications.
Residents Affected - Few
In an observation and interview on 3/28/24 at 11:10 a.m. LPN K said she had not seen Salonpas patches in
Resident #64's room. LPN K entered Resident #64's room and the resident told LPN K that she applied the
patches to both of her legs. Resident #64 said she brought them from home. LPN K told Resident #64 that
she could not leave the Salonpas patches at the bedside and she would have to administer a
self-administration assessment. LPN K removed the 2 boxes of Salonpas from Resident #64's bedside.
In an interview on 3/28/24 at 12:55 p.m. the DON said Resident #64 was not supposed to administer her
own medications and the medication aide should. She said the MA should follow the orders on the MAR.
The DON said the Salonpas instructions indicated to apply for 8 hours. She said if Resident #64 applied
patches on her own she would need supervision to ensure the patch was removed. She said skin
breakdown could occur if the patch stayed on too long. She said Resident #64 did not have a
self-administration assessment.
Resident #21
Record review of Resident #21's face sheet dated 3/28/24 revealed a [AGE] year-old female readmitted on
[DATE]. Her diagnosis included heart failure, type 2 diabetes, kidney disease, and need for assistance with
personal care.
Record review of Resident #21's quarterly MDS assessment dated [DATE] revealed a BIMS score of 15 out
of 15 which indicated intact cognition. She was dependent on staff for toileting hygiene.
Record review of Resident #21's care plan dated 1/29/24 revealed she was at risk for frequent infections,
pressure/venous/statis ulcers, cognitive/physical impairment/skin desensitized to pain, or pressure related
to diabetes mellitus. Interventions were to check all of body for breaks in skin and treat promptly as ordered
by the doctor.
In an observation and interview on 3/26/24 at 9:49 a.m. in Resident #21's room revealed there was a
prescription box of Nystatin 100,000 unit/gm powder on her tv stand. The pharmacy label was dated 1/1/24
and had Resident #21's name on it. The directions were to apply to groin topically two times a day for rash.
She said the powder arrived yesterday (3/25/24) and the facility gave the Nystatin to the CNAs to apply to
the resident twice per day.
In an interview on 3/26/24 at 12:52 p.m. Resident #21 said CNA Y went in her room and applied the
Nystatin powder.
In an observation and interview on 3/27/24 at 11:09 a.m. in Resident #21's room revealed the prescription
Nystatin powder was on the tv stand. Resident #21 said CNA N applied the powder under her belly.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675127
If continuation sheet
Page 12 of 22
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675127
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/28/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Focused Care at Humble
93 Isaacks Rd
Humble, TX 77338
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0761
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
In an interview on 3/27/24 at 4:19 p.m. CNA N said when she changed Resident #21, she cleaned her and
applied A&D ointment. She said she did apply the Nystatin powder under the resident's belly. She said she
applied the powder one time in the morning and then again around 3:15 p.m. She said she would apply the
Nystatin powder again during her shift. She said Resident #21 told her the nurse gave it to her (the
resident) for the aides to put on, and she took her word for it. She said Nystatin powder was a prescribed
medication and the nurses were aware the aides were applying the powder. She said Resident #21 told her
where to apply the powder and the affected area looked better.
In an interview on 3/28/24 at 11:04 a.m. LPN K said she did not give the CNAs the Nystatin powder and did
not tell them to apply it to Resident #21. She said the aides did not tell her they were applying the Nystatin
powder to the resident. She said she did not apply the Nystatin powder to Resident #21 yesterday because
she got busy. She said she would have to check with the DON to see if the aides were able to administer
Nystatin powder to the resident. She said the Nystatin powder was prescribed from the pharmacy and if
there was an MD order for the medication the nurse would have to apply it.
In an interview on 3/28/24 at 1:00 p.m. the DON said the nurse should apply the nystatin powder to
Resident #21. She said the aides could not apply it because a licensed nurse had to administer prescribed
topical medications. She said licensed nurses had to observe the condition of skin.
In an interview on 3/28/24 at 4:08 p.m. the Administrator said she was recently educated by the Regional
Nurse that Nystatin powder had to be applied by the nurse. She said no resident, to her knowledge,
self-administered medication. She said if a resident wanted to self-administer, the facility would follow the
policy and the resident would be educated. She said residents were unable to have medication in their
room due to safety. She said the facility wanted to make sure the medication was applied correctly and to
the right area during the right time frame. She said there could be a potential negative outcome if
medication were in the room.
Record review of the facility's Self-Administration of Medications policy dated 12/2016 read in part, .
Residents have the right to self-administer medications if the interdisciplinary team has determined that it is
clinically appropriate and safe for the resident to do so .8. Self-administered medications must be stored in
a safe and secure place, which is not accessible by other residents .9. Staff shall identify and give to the
Charge Nurse any medications found at the bedside that are not authorized for self-administration, for
return to the family or responsible party .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675127
If continuation sheet
Page 13 of 22
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675127
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/28/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Focused Care at Humble
93 Isaacks Rd
Humble, TX 77338
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve
food in accordance with professional standards.
Based on observations, interviews, and record reviews, the facility failed to store and serve food under
sanitary conditions per professional standards for food service safety for one out of one kitchen and dining.
Residents Affected - Many
-The facility failed to follow proper sanitation and food handling practices.
-The facility failed to keep clean the ice machine used to distribute ice to the residents.
-The DFS, FSA SS, and FSA TT did not follow proper sanitization procedures.
-FSM QQ, FSA SS, and FSA TT did not follow proper food handler procedures.
These deficient practices could put all 65 residents who received meals from the facility kitchen at risk of
foodborne illnesses.
Findings included:
1. Observation on 03/26/24 at 8:15 AM showed two staff members, the DFS and FSM QQ, in the kitchen
without hairnets. The DFS was pouring juice from the Fountain System into different pitchers. FSM QQ was
observed cleaning the kitchen counter.
In an interview on 03/26/2024 at 8:16 AM, the DFS said she left her hairnet in her office and that FSM QQ's
hairnet just fell off her head.
Observation on 03/26/2024 at 11:37 AM showed FSA SS in the kitchen transporting food tray without a
beard net.
Observation on 03/27/2024 at 1:29 PM showed FSA RR in the kitchen with no hair net.
In an interview on 03/27/2024 at 1:30 PM, FSA RR said she would wear a hair net before entering the
kitchen. She said she forgot to wear it earlier. She said she would usually wear a hair net before entering
the kitchen and proceed to wash her hands.
In an interview on 03/27/2024 at 1:34 PM, the DFS said staff should wear a hair net before entering the
kitchen and wash their hands immediately afterward. She said the hair net container was outside by the
kitchen door for that purpose. If staff did not wear hair nets, hair could get in the food and cause sickness to
the residents.
2. An observation on 03/26/2024 from 8:33 AM to 9:01 AM showed that FSA TT removed sanitized dishes
from the dishwasher machine and placed them on a rack.
In an interview on 03/26/2024 at 8:35 AM, FSA TT said she did not take the water temperature and PPM
measurements this morning. She said she would do it when she finished sanitizing the dishes. She said
she was not working on 03/24/2024 and 03/25/2024 and did not know why the log was not completed for
those days. She said she and the other staff always make the logs when they finish washing the dishes.
She said she would use the PPM testing trips to measure the water PPM after sanitizing the
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675127
If continuation sheet
Page 14 of 22
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675127
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/28/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Focused Care at Humble
93 Isaacks Rd
Humble, TX 77338
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
dishes. She said she was taught to check the ppm after sanitizing the dishes. She said she did not know if
she had to check it before or during sanitizing. She said she started working as the dishwasher staff about
two years ago and had always checked the water temperature and the PPM after the sanitizing process
was completed.
A review of the dishwasher machine water temperature log and PPM showed no records for the dishwasher
water temperature and PPM for 03/24/2024, 03/25/2024, and the morning of 03/26/2024.
3. On 03/26/2024, at 8:57 AM, a pair of eyeglasses was observed in the dry storage on top of a bag of
brown sugar.
In an interview on 03/26/2024 at 8:59 AM, the DFS said the glasses belonged to FSA SS and should not
have been there.
4. Observation of the meal service on 03/26/2024 from 12:01 PM to 12:33 PM showed FSM QQ fixing a
salad on a plate with her bare hands, then handing it to the DFS. The DFS placed the plate on the kitchen
table inside the kitchen. Further observation showed FSA TT holding the residents' cups by the rim, not the
body.
In an interview on 03/26/2024 at 12:05 PM, the DFS said she was preparing a chef salad for a resident.
This State Surveyor informed the DFS that FSM QQ used her bare hands to fix the salad. The DFS threw
the salad in the trash and requested a new one. She said the staff was not wearing gloves because the
dietitian told them to stop wearing gloves in the service line.
5. Observation on 03/27/2024 at 9:43 AM showed FSA SS transferring sanitized silverware from the
sanitizing tray to a container with his bare hands touching all parts of the silverware. Further observation
showed FSA SS scratching his head and touching the temperature log, and then, he transferred the
sanitized silverware from the sanitizing tray to a container.
In an interview on 03/27/2024 at 9:45 AM, FSA SS said he did not take the water temperature or check the
PPM this morning and would do it after he had cleaned and sanitized the dishes. He said the DPO
recorded the values for this morning, not him. When asked what the purpose of taking the temperature after
washing and sanitizing the dishes was, he said he did not know, and that was what the DFS had taught
him.
A review of the dishwasher water temperature and PPM logbook showed the water temperature was
100° F and PPM 150 for the morning of 03/27/2024.
In an interview with the DFS on 03/27/2024 at 10:06 AM, she said that she did not teach the staff to
measure the water temperature and check the ppm after sanitizing. She said she taught them to do it
before and during the process. She said she conducted in-services with the staff on 03/26/2024 on the
sanitizing process and went over the process with FSA SS in the morning of 03/27/2024 before he started
cleaning the dishes. She added that she would ask the staff to sanitize the silverware again because they
were not handled in a manner that prevented cross-contamination. She said she wrote the missing
information for 03/24/2024 and 03/25/204 because she realized the staff did not do it. She said she did not
know what the measurements were for those days. She said she wrote those numbers because that was
the number it had always been.
5. Observation of the meal service on 03/27/2024 at 12:01 PM showed FSA SS scratching his head,
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675127
If continuation sheet
Page 15 of 22
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675127
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/28/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Focused Care at Humble
93 Isaacks Rd
Humble, TX 77338
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
touching his clothes, and pulling his pants while passing the food trays.
Level of Harm - Minimal harm
or potential for actual harm
In an interview on 03/27/2024 at 12:10 PM, the DFS said that staff members who do not follow proper
sanitization procedures can cause cross-contamination and pass on whatever they have to somebody else.
She said the residents could get sick or die depending on what the staff passes on to them.
Residents Affected - Many
In an interview on 03/27/2024 at 12:12 PM, FSA SS said he could cause cross-contamination and get the
residents sick. He said he knew he had to wash his hands whenever he touched any body parts. He said he
should have stopped and washed his hands after scratching his head or touching his body. He said he did
not wash his hands because he did not think him scratching his head and touching any parts of his body
without washing his hands was a big deal.
6. Observation on 03/26/2024 at 12:35 PM showed the water fountain located in hall 300 was dirty with a
white/yellowish stain.
Observation on 03/28/2024 at 8:54 AM showed CNA U filling up the residents' water pitcher from the ice
machine.
In an interview on 03/28/2024 at 8:55 AM, CNA U said a guy would come and service the machine about a
month ago and change the filter. She said the housekeeper would come to clean the machine when she
was done getting water. She said she did not verify if the machine was clean before she got the water but
thought it had already been cleaned from yesterday. She said the nozzles were clean enough. She said that
she would get the housekeeper to clean the machine when she was done distributing the water to the
residents. She said the resident would get sick from bacteria if the ice machine was not clean.
In an interview on 03/28/2024 at 1:46 PM, the Admin said that the ice machine is deep cleaned quarterly by
a company. She added that the housekeeper also cleans it every day. She said anyone can wipe the
machine down if there are spots or stains.
In an interview on 03/28/2024 at 1:52 PM, the DPO said the ice machine was the only one the resident
used to drink out of. He said there was only one in the hallway. He said the machine did not belong to the
facility. He said the company always deep-cleaned it, but it always looked dirty. He said the white and
yellowish stains were calcium buildup, and they could not remove it. He said the facility did not keep a
cleaning log for the ice machine.
In an interview on 03/28/2024 at 2:02 PM, HK BBB said she had just started working at the facility on
03/19/24 and that today would be her first time cleaning the ice machine.
IAW FDA Food Code 2022 Chapter 2-103.11, The PERSON IN CHARGE shall ensure that: (N)
EMPLOYEES are preventing cross-contamination of READY-TO-EAT FOOD with bare hands by properly
using suitable UTENSILS such as deli tissue, spatulas, tongs, single-use gloves, or dispensing
EQUIPMENT.
IAW FDA Code 2022 Chapter 2-401.11, . Insanitary personal practices such as scratching the head,
placing the fingers in or about the mouth or nose, and indiscriminate and uncovered sneezing or coughing
may result in food contamination .
IAW FDA Food Code 2022 Chapter 2-301.14, (A) After touching bare human body parts other than clean
hands and clean, exposed portions of arms; (I) After engaging in other activities that contaminate
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675127
If continuation sheet
Page 16 of 22
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675127
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/28/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Focused Care at Humble
93 Isaacks Rd
Humble, TX 77338
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
the hands.
Level of Harm - Minimal harm
or potential for actual harm
According to the TAC 483.60(i)(1)-(2), . Employees should never use bare hand contact with any foods,
ready to eat or otherwise. Since the skin carries microorganisms, it is critical that staff involved in food
preparation and services consistently utilize good hygienic practices and techniques.
Residents Affected - Many
According to the facility's Food Preparation and Service Policy revised on 10/2017, 5. Food preparation
staff will adhere to proper hygiene and sanitary practices to prevent the spread of food-borne illness. 7.
Food and nutrition services staff shall wear hair restraints (hair net, hat, beard restraint, etc.) so that hair
does not contact food.
A review of the facility's Food Preparation and Service with revised date 10/2017 parts 6 read, Bare hand
contact with food is prohibited. Gloves must be worn when handling food directly. However, gloves can also
become contaminated and/or soiled and must be changed between tasks. Disposable gloves are single-use
items and shall be discarded after each use.
A review of the facility's Sanitization Policy revised on 10/2008 part 8 read, Dishwashing machines must be
operated using the following specifications: High-Temperature Dishwasher (Heat Sanitization)
a. Wash temperature (150° - l65° F) for at least forty-five (45) seconds:
b. Rinse temperature (165° - I80° F) for at least twelve (12) seconds.
Low-Temperature Dishwasher (Chemical Sanitization)
a. Wash temperature (120° F);
b. Final rinse with 50 parts per million (ppm) hypochlorite (chlorine) for at least 10 seconds.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675127
If continuation sheet
Page 17 of 22
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675127
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/28/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Focused Care at Humble
93 Isaacks Rd
Humble, TX 77338
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0839
Employ staff that are licensed, certified, or registered in accordance with state laws.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interviews and record review the facility failed to ensure professional staff were licensed, certified, or
registered in accordance with applicable State laws for one of seventeen staff (CNA O) reviewed for staff
qualifications.
Residents Affected - Some
The facility failed to ensure CNA O was appropriately certified to practice and provide CNA care in the
State of Texas.
This failure could place residents at risk of not receiving care and services from staff who were properly
trained.
The findings included:
Interview on [DATE] at 12:39 PM with CNA O, she said she had last worked at the facility on [DATE]. CNA
O said she worked on an as needed basis, and she had not worked many hours at the facility recently. CNA
O said she believed her CNA license was current. CNA O said she sent her license renewal paperwork to
the State in January of 2024 when she learned it was expired. CNA O said she learned the license was
expired when the facility staff informed her. CNA O said she could not recall who had informed her. CNA O
said she had not received any information from the State that her license was current. CNA O said she was
instructed by the facility to check the State's website to determine if her license was valid, but she had not
done so. CNA O was informed that per the State's license verification website, her license had been expired
since [DATE]. CNA O said she had worked at the facility many times since [DATE]. CNA O said she was
first licensed as a CNA on [DATE].
Interview on [DATE] at 12:53 PM she said she had spoken with the corporate HR department regarding
CNA O's expired license. The Admin said the corporate office did not have CNA O on the list of expired
license's. The ADMIN said the corporate office also said that the State had provided an extension on
licensing as the State had changed licensing systems and was now exclusively online, and there had been
delays with the new system. The Admin said the extension was through [DATE].
Interview on [DATE] at 1:18 PM with the Admin, she said based on the language of the State's CNA license
extension, CNA O's license would not have been valid. The Admin said the facility's corporate informed the
staff if his/her license was expired, but the State did so as well. The Admin said because CNA O did not
have an active license and was able to work with residents, she may not have known updated expectations
for her license. The Admin said CNA O received her initial CNA training, and the facility also provided
continuous training to the CNA's.
Telephone interview on [DATE] at 1:25 PM with the Corporate HR Designee, she said she did not complete
the staff EMR review for the facility on [DATE]. The Corporate HR Designee said the corporate talent
acquisition group completed the background checks and EMR checks. The Corporate HR Designee said
based on the state's CNA license extension policy granting CNA's with an active license on [DATE] an
extension until [DATE], CNA O's license did not qualify. The Corporate HR Designee said CNA O's license
would have been expired. The Corporate HR Designee said she believed that all CNA's licenses had been
extended until [DATE]. The Corporate HR Designee said she believed the misconception was either
miscommunication or misunderstanding the State's CNA license extension by the corporate head nurses.
The Corporate HR Designee said the corporate head nurses had provided information to the facilities and
corporate staff related to the State's CNA license extension. The Corporate HR Designee
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675127
If continuation sheet
Page 18 of 22
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675127
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/28/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Focused Care at Humble
93 Isaacks Rd
Humble, TX 77338
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0839
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
said if CNA O had been involved in an incident at the facility, the facility and corporation would have been
liable for allowing an unlicensed employee access to the residents.
Record review of CNA O's timecard statements from [DATE] through [DATE] revealed she worked a total of
647.62 hours during that time. The statement documented she worked a total of 7.15 hours in [DATE], on
[DATE].
Record review of CNA O's license verification report dated [DATE] revealed her license had expired on
[DATE]. CNA O's identification was verified utilizing her social security number.
Record review of the facility's undated staff roster, provided by the facility on [DATE], revealed CNA O was
listed as an active Resident Care Provider.
Record review of the facility's EMR review completed on [DATE] at 2:46 PM revealed CNA O's license was
expired. The review documented the license expired on [DATE].
Record review of the State's website on [DATE] at 1:09 PM revealed the state had approved all CNA's with
a license active on [DATE] an extension on their license until [DATE]. (Note CNA O's license expired on
[DATE] and was outside this extension).
Record Review of the facility's undated Focused Post Acute Care Partners job description for CNA's
revealed the facility's CNA's would be responsible for assisting residents with ADL's. The job description
documented the qualifications for the position included a high school diploma or GED, and that CNA's must
have a current nurse aide certification in the State.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675127
If continuation sheet
Page 19 of 22
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675127
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/28/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Focused Care at Humble
93 Isaacks Rd
Humble, TX 77338
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0842
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in
accordance with accepted professional standards.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observations, interviews, and record review the facility failed to ensure clinical records were maintained in
accordance with accepted professional standards and practices, were complete, and accurately
documented for 1 (Resident #37) of 4 residents reviewed for clinical records.
The facility failed to input treatment orders and document administration of those orders into the electronic
health record for Resident #37's stage 3 pressure injury to right ischium, stage 3 pressure injury to right
posterior thigh, and stage 3 pressure injury to left posterior thigh.
These failures could place residents at risk for additional skin breakdown and inadequate care.
Findings included:
Record review of Resident # 37 face sheet dated 3/27/24 revealed a [AGE] year-old female admitted on
[DATE]. Her diagnoses included type 2 diabetes, end stage renal disease, morbid obesity, bipolar disorder,
and heart failure.
Record review of Resident # 37's admission MDS assessment dated [DATE] revealed a BIMS score of 15
out of 15 which indicated no cognitive impairment. She was dependent on staff for toileting hygiene and
shower/baths. She was at risk of developing pressure ulcers/injuries. She did not have unhealed pressure
ulcers/injuries. She had moisture associated skin damage.
Record review of Resident # 37 care plan dated 3/8/24 revealed she had a stage 3 pressure injury to the
right ischium. The interventions were to administer treatments as ordered and monitor for effectiveness,
assess/monitor wound healing daily, and monitor dressing daily to ensure it is intact and adhering.
Record review of Resident #37's nursing note dated 3/7/24 written by LPN D read in part, .Resident arrived
at facility via stretcher with EMS. Resident is AAOx4, skin is warm and dry to touch . incontinent to bowel
and bladder . Sacrum wound noted, left post thigh non pressure wound, redness noted underneath both
breasts, under stomach and groin area
Record review of Resident # 37's initial wound MD visit report dated 3/18/24 revealed she had 3 pressure
wounds. Wound #1 was a stage 3 pressure injury on the right ischium, not healed. The measurements were
2.6 cm length x 2.5 cm width x 0.1 cm depth, with an area of 6.5 sq cm and a volume of 0.65 cubic cm.
There was a moderate amount of serous drainage (a type of fluid that comes out of a wound with tissue
damage) noted with no odor. The wound bed was 20% granulation (the development of new tissue and
blood vessels in a wound during the healing process), 20% slough (necrotic tissue that needs to be
removed from the wound for healing to take place), 60% epithelization (an essential component of wound
healing used as a defining parameter of a successful wound closure). The wound order for the right ischium
was to cleanse/irrigate wound with normal saline/water, apply calcium alginate, honey-based ointment and
cover with dry dressing every day and as needed. Wound #2 was a stage 3 pressure injury to the right
posterior thigh, not healed. Initial measurements were 3.6 cm length x 5.1 cm width x 0.1 cm depth. There
was a moderate amount of serous drainage noted with no odor. Wound bed was 40% granulation, 20%
slough, and 40% epithelization. The wound orders for Wound #2 were to cleanse/irrigate wound with
NS/water, apply calcium alginate, honey-based ointment with dry dressing
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675127
If continuation sheet
Page 20 of 22
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675127
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/28/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Focused Care at Humble
93 Isaacks Rd
Humble, TX 77338
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0842
Level of Harm - Minimal harm
or potential for actual harm
every day, and as needed. Wound #3 was a stage 3 pressure injury to the left posterior thigh.
Measurements were 7.1 cm length x 3.6 cm width x 0.1 cm depth, light amount of serous drainage with no
odor. Wound bed had 20% granulation, 20% slough, and 60% epithelialization. The wound orders for
Wound #3 were to cleanse/irrigate wound with NS/water and apply 40% zinc oxide every shift and as
needed.
Residents Affected - Some
Record review of Resident # 37's Order Summary Report for March 2024 dated 3/26/24 at 1:48 p.m.
revealed there were no active wound orders for her stage 3 pressure injury to the right ischium, stage 3
right posterior thigh, or stage 3 left posterior thigh.
Record review of Resident # 37's MAR for March 2024 dated 3/26/24 at 2:08 p.m. revealed the wound
treatments for the stage 3 right posterior thigh and stage 3 left posterior thigh ordered by the physician on
3/18/24 were not listed on there and had no record of administration. The treatment for the stage 3 pressure
injury to right ischium was listed and indicated WCN administered the treatment daily from 3/9/24 - 3/25/24.
Record review of Resident #37's Order Summary Report for March 2024 dated 3/27/24 at 10:34 a.m.
revealed there were no active, completed, or discontinued wound orders for her stage 3 right posterior thigh
or stage 3 left posterior thigh. There was a discontinued order for: Cleanse stage 3 wound to right ischium
with NS, pat dry, apply Honey and calcium alginate, cover with border gauze dressing every day shift, order
date 3/8/24.
Record review of Resident #37's Order Audit Report dated 3/27/24 at 10:38 a.m. revealed the order for:
Cleanse stage 3 wound to right ischium with NS, pat dry, apply Honey and calcium alginate, cover with
border gauze dressing every day shift, order date 3/8/24 was created on 3/26/24 at 1:57 p.m. by WCN and
discontinued on 3/26/24 at 11:01 p.m. by WCN with an effective discontinued date of 3/25/24.
Record review of Resident #37's administration history for the treatment order: Cleanse stage 3 wound to
right ischium with NS, pat dry, apply Honey and calcium alginate, cover with border gauze dressing every
day shift, order date 3/8/24 revealed all entries were documented on the MAR as administered on 3/26/24
by WCN.
In an interview on 3/26/24 at 4:46 p.m. Resident #37 said she had a wound on her butt and the facility only
put cream on it.
In an observation on 3/27/24 at 11:01 a.m. of Resident #37's skin with WCN revealed there was excoriation
on her back and inner thighs. The wound on the ischium was approximately 2.5 cm by 2.0 cm and had
about 10% slough and 70% granulation tissue.
In an interview on 3/28/24 at 12:19 p.m. the DON said the wound orders for Resident #37 were carried out
by the WCN and her wounds were improving but said the WCN may not have put the wound orders in the
system on time. She said there was an order in the electronic system for the stage 3 pressure injury to right
ischium with an order date of 3/8/24 that was created by WCN on 3/26/24. She said the created date was
the day the order was created and recently learned that an order could be back dated. She said she would
conduct a one-to-one in-service with WCN on entering physician orders in a timely manner and
charting/documenting immediately. She said all nurses were to enter MD orders in a timely manner and all
must be documented and charted immediately. She said wound MD orders should be entered into the
system in a timely manner and failure to do so would result in disciplinary action. She said failure to input
orders timely could delay treatment and worsen the wound.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675127
If continuation sheet
Page 21 of 22
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675127
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/28/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Focused Care at Humble
93 Isaacks Rd
Humble, TX 77338
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0842
Level of Harm - Minimal harm
or potential for actual harm
In an interview on 3/28/24 at 2:24 p.m. the WCN said she put Resident #37's wound orders in late (on
3/26/24) because she got behind. She said she did the wound care but did not document that it was being
done. She said it was in her mind to put the orders in the system, but she was too busy. She said it was
important to document the order and administration so other nurses would know what to do if she was not
in the facility. She said if the documentation was not in the system, it was considered not done.
Residents Affected - Some
In an interview on 3/28/24 at 4:08 p.m. the Administrator said she expected wound orders to be entered into
the system timely per the physician and get carried out. She said she understood staff got behind, but the
expectation was for staff to document as things occurred. She said residents could have a delay in care if
orders were not entered timely.
Record review of the facility's Skin Management: Prevention and Treatment of Wounds dated 11/1/2019
read in part, .The purpose of this procedure is for prevention and treatment of skin breakdown such as
pressure injuries, diabetic ulcers, arterial ulcers, and skin wounds . Procedure .4. Treatment: a licensed
nurse will obtain orders from physician for new skin wounds and transcribe onto resident's treatment record
for follow up .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675127
If continuation sheet
Page 22 of 22