F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Develop and implement a complete care plan that meets all the resident's needs, with timetables and
actions that can be measured.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to develop and implement a comprehensive
person-centered care plan to meet each resident's medical, nursing, mental and psychosocial needs for 1
of 5 residents reviewed for care plans. (Resident #1)
The facility failed to develop and implement the comprehensive person-centered care plan for Resident #1
by not documenting foley catheter changes.
This failure could place residents at risk of not having individual needs met, a decreased quality of life, and
cause residents not to receive needed services.
Findings include:
Record review of a face sheet dated 11/7/22 revealed Resident #1 was [AGE] years old and was admitted
on [DATE] with diagnoses including Obstructive and Reflux Uropathy (A blockage in the urinary tract that
prevents urine from flowing normally. This can cause urine to back up into the kidneys, which can damage
them.), COPD (Chronic obstructive pulmonary disease is a chronic lung disease that makes it difficult to
breathe), Benign Prostatic Hyperplasia with lower Urinary Tract Symptoms (Benign prostatic hyperplasia
(BPH) is a condition that occurs when the prostate grows and compresses the bladder and urethra, causing
lower urinary tract symptoms).
Record review of the Quarterly MDS dated [DATE] indicated Resident #1 was understood and understood
others. The MDS indicated a BIMS of 12 indicating moderate cognitive impairment. The MDS indicated
Resident #1 used a foley catheter.
Record review of physician's orders for Resident #1 dated 08/6/24 indicated an order for Foley Catheter
and Drainage Bag - change q month and PRN every night shift starting on the 14th and ending on the 15th
every month related to OBSTRUCTIVE AND REFLUX UROPATHY, UNSPECIFIED (N13.9) AND as
needed.
Record review of a care plan dated 09/09/24 indicated Resident #1 had a problem with toilet use due to an
ADL self-care deficit. TOILET USE: Resident #1 is incontinent of bowel. Has a supra-pubic foley (medical
device that helps drain urine from your bladder) for bladder CNA elimination. Requires staff assist for
clothing and cleansing. Toilet hygiene: dependent. Care plan did not indicate how often to change Resident
#1's catheter.
Record review of Resident #1's electronic health records, progress notes, revealed no indication that
Resident #1's catheter had been changed from 1/1/2024 to 9/5/2024.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
675133
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675133
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/09/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Highland Pines Nursing Home
1100 N 4th St
Longview, TX 75601
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
During an interview and observation on 9/5/24 at 11:35 a.m ., LVN A said she would document on Resident
#1's Catheter bag when it was last changed, but not everybody would do that . Resident #1 was observed
to have a foley catheter, no documentation on catheter bag. Yellow urine with small amount of white
sediment was in tubing and bag. LVN A said she could not say when the catheter was last changed that
she would have to do some research.
Residents Affected - Few
During an interview on 9/5/24 at 12:25 p.m., LVN A said catheter care would be documented if there was
something abnormal with a catheter change. She said that if the change went smoothly with no issues, then
the catheter change would not be documented in the residents progress notes. She said that the order for
Resident #1's catheter change said that Resident #1's catheter should be changed on the 14th or PRN.
She said that it had not been documented anywhere that resident #1 has had a catheter change. She said
that his catheter tubing was not labeled either which would have indicated when it had last been changed .
She said if she changed a resident's catheter she would write on his tubing or bag the date it was changed.
She said at this time there was no way to determine the last time Resident #1 had a catheter change.
During an interview on 9/9/24 at 1:12 p.m. with the DON she said care plans were developed by the
facilities interdisciplinary team. She said it was the responsibility of any nurse to ensure that Resident #1's
catheter was changed, and that change was documented. She said that if facility staff failed to document a
catheter change then other staff would not know if a catheter change had been completed or not. She said
this could place the resident at risk for UTIs for either late changes or too frequent catheter changes.
During an interview on 9/9/24 at 1:16 p.m. with the ADM he said that it was the responsibility of his nursing
staff to document and change Resident #1's catheter. He said that if his staff did not document resident's
catheter changes then other staff would not know if the task had been completed or not. He said this could
have placed residents at risk for urinary tract problems.
Review of a facility policy titled, Catheter - Indwelling, Insertion of dated June 2020 indicated, To relieve
bladder distention, to obtain a urine specimen for diagnosis testing and/or to maintain constant urinary
drainage Document the following in the resident's medical record: Type and size of catheter inserted, Date
and time of catheter insertion, Urine return and characteristics, color, and odor, if any, Amount of urine prior
to residual catheterization and, Any difficulties or discomfort .
Review of a facility policy titled, Care Planning dated December 2020 indicated, To ensure that a
comprehensive person-centered Care Plan is developed for each resident based on their individual
assessed needs The Facility will develop a person-centered Baseline Care Plan for each resident within 48
hours of admission. The Baseline Care Plan will include at least the following information: Initial goals
based on admission orders, Physician orders.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675133
If continuation sheet
Page 2 of 2