F 0607
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Level of Harm - Minimal harm
or potential for actual harm
Based on interview and record review, the facility failed to implement written policies and procedures that
ensure reporting of abuse, neglect, and crimes occurring in federally-funded long term care facilities for one
(05/27/23) of two incidents reviewed for reporting.
Residents Affected - Few
The facility failed to follow their policy to report to the State Survey Agency when Agency Aide A made a
terroristic threat to shoot up the facility and to shoot CNA B following a physical altercation, which resulted
in the police arresting her after finding a handgun in her vehicle in the facility's parking lot.
This failure could place the residents in the facility at risk of lacking timely reporting of incidents involving
terroristic threats.
Findings included:
Review of the facility's Prohibition of Abuse, Neglect, and Exploitation (ANE) Standard Practice policy and
procedure, updated 10/01/17, reflected the following:
Standards:
This Facility's abuse prohibition program includes standards and practice guidelines that address the
essential components of an ANE prohibition program to include screening, prevention, identification,
investigation, protection, reporting, and response.
.Reporting
.4. The Facility will report the allegations and substantiated occurrences of ANE to the state agency and to
all other agencies as required by law
Interview on 06/16/23 at 9:22 AM with the Administrator and the DON revealed during a weekend,
05/27/23, Agency Aide A and CNA B had been involved in a physical altercation on the facility property. It
was reported that Agency Aide A stated her back was hurting and wanted to go home during her shift. CNA
B heard the comment Agency Aide A said about going home and so she (CNA B) made a remark back to
Agency Aide A. Both aides began to yell at each other around the nurses' station on the 500 hall and then
decided to take the argument outside of the facility, leaving through an exit door on the 500 hall. Once
Agency Aide A and CNA B were outside, they began to physically fight in the parking lot, and the incident
was witnessed by three of the facility's staff members. Eventually the two aides were separated by the staff,
and the police was called. Sometime during the time they were waiting for the police, Agency Aide A made
the comment she was going to shoot up the place and shoot CNA B.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 6
Event ID:
675136
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675136
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/16/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Denton Rehabilitation and Nursing Center
3345 Medpark Dr.
Denton, TX 76210
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0607
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Once the police arrived at the facility, they (Administrator) asked Agency Aide A to be arrested due to
making the shooting threat. When the police searched Agency Aide A's vehicle, they located a gun, and the
Agency Aide was charged with terroristic threat.
Interview on 06/16/23 at 10:59 AM with the ADON revealed she was working as a charge nurse on the 500
hall. Agency Aide A said she wanted to go home because she had hurt her back then she heard yelling
between Agency Aide A and CNA B. The ADON said she went to get LVN B and they saw both Agency
Aide A and CNA B going outside to the parking lot. The aides first went to their vehicles, and then met each
other in the middle and began physically fight. The ADON called the police and while they were waiting for
them to show up, Agency Aide A said, I'm gonna come back and shoot up the whole place including that
bitch while pointing at CNA B. Once the police arrived, both aides were questioned. Agency Aide A told the
police she had a gun, and the police were seen taking the gun from the vehicle. The ADON further stated
she did not recall seeing any residents in the hall when the aides began to yell at each other, but they were
quickly taken outside. The ADON stated no resident had mentioned anything to her after the incident.
Interview on 06/16/23 at 10:41 AM with LVN C revealed he was working the night of the incident, and he
had been asked to go to the 500 nurses' station. LVN C could hear yelling as he was approaching the
nurses' station, and then he saw Agency Aide A and CNA B exiting outside. Each aide went to their vehicle
as they were trying to coordinate where they could go to fight, and then they began to fight. As the other
facility staff were trying to separate the two aides, the ADON was calling the police. Once the aides were
separated, while they waited on the police, Agency Aide A made the comment she was going to shoot you
all and this place. When the police arrived, both the aides were interrogated. LVN C stated the police found
a gun in Agency Aide A's vehicle, and she was arrested. LVN C stated he only assumed residents were
already in their rooms sleeping or getting ready for bed. He stated they may have overheard the aides
yelling, but there were no residents that witnessed the physical altercation outside of the facility.
Interview on 06/22/23 at 11:06 AM with LVN D revealed Agency Aide A and CNA B began to have words
with each other. LVN D stated she told the aides to keep their voices down. Agency Aide A and CNA B
began to say they were going to fight each other, and LVN D continued to tell the aides to stop. The aides
then exited out of a door on the 500 hall into the parking lot outside and soon began to physically fight. The
ADON called the police, and while they waited for them to show up, Agency Aide A said, Y'all can't keep me
here and I'm gonna shoot this place up, y'alll and then pointed to CNA B. LVN D further stated the police
had taken a gun from Agency Aide A's car, and she was arrested. LVN D said most all of the residents were
sleeping at the time of the incident. LVN D stated she only recalled Resident #1 going to his room door
when he heard the yelling, but she told him to go back into his room. She stated the resident never
mentioned the incident again.
Interview on 06/16/23 at 11:22 AM with Resident #1 revealed he did not recall any incidents where staff
members were arguing and fighting.
Interview on 06/16/23 from 9:47 AM to 11:56 AM with eight alert and oriented residents revealed they did
not recall any incident where the staff were heard arguing or yelling with each other.
Agency Aide A could not be contacted because did not have a contact number for her.
Review of the police report dated 05/27/23 at 10:28 PM reflected the following:
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675136
If continuation sheet
Page 2 of 6
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675136
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/16/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Denton Rehabilitation and Nursing Center
3345 Medpark Dr.
Denton, TX 76210
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0607
.Offense Code: Terroristic Threat Cause Fear of Imminent SBI (Serious Bodily Injury)
Level of Harm - Minimal harm
or potential for actual harm
Arrestee: (Agency Aide A)
Residents Affected - Few
Evidence: Caliber: 9mm pistol recovered from glove box of vehicle 9mm bullets recovered in magazine and
chamber
Interview on 06/16/23 at 11:32 AM with the Administrator revealed this incident was not reported to the
State Survey Agency because there were no residents involved, in the hallway, and no resident reported
hearing or seeing anything. The staff were only in the building for a short time before they went outside
where the physical altercation took place. The Administrator further stated another reason was because the
police were very convincing in saying Agency Aide A was being very compliant at the time of the arrest and
was very remorseful of what she had done. The police told the Administrator, they felt like there was no real
threat because Agency Aide A had volunteered the gun in her vehicle.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675136
If continuation sheet
Page 3 of 6
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675136
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/16/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Denton Rehabilitation and Nursing Center
3345 Medpark Dr.
Denton, TX 76210
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0609
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper
authorities.
Based on interview and record review, the facility failed to ensure all alleged violations involving abuse and
neglect were reported immediately or not later than 24 hours if the events that cause the allegation did not
involve abuse and did not result in serious bodily injury to the State Survey Agency for one of two incidents
reviewed for reporting.
The facility failed to report to the State Survey Agency when Agency Aide A made a terroristic threat to
shoot up the facility and to shoot CNA B following a physical altercation, which resulted in the police
arresting Agency Aide A in the facility's parking lot after finding a handgun in her vehicle.
This failure could affect residents by resulting in a delay of identification of abuse or neglect and lack of
timely follow-up on recommended interventions to prevent harm, or impairment.
Findings included:
Interview on 06/16/23 at 9:22 AM with the Administrator and the DON revealed during a weekend,
05/27/23, an Agency Aide A and a CNA B had been involved in a physical altercation on the facility
property. It was reported that Agency Aide A stated her back was hurting and wanted to go home during
her shift. CNA B heard the comment Agency Aide A said about going home and so she (CNA B) made a
remark back to Agency Aide A. Both aides began to yell at each other around the nurses' station on the 500
hall and then decided to take the argument outside of the facility, leaving through an exit door on the 500
hall. Once Agency Aide A and CNA B were outside, they began to physically fight in the parking lot, and the
incident was witnessed by three of the facility's staff members. Eventually the two aides were separated by
the staff, and the police were called. Sometime during the time they were waiting for the police, Agency
Aide A made the comment she was going to shoot up the place and shoot CNA B. Once the police arrived
at the facility, they (Administrator) asked Agency Aide A to be arrested due to making the shooting threat
and when the police searched Agency Aide A's vehicle, they located a gun, and Agency Aide A was
charged with terroristic threat.
Interview on 06/16/23 at 10:59 AM with the ADON revealed she was working as a charge nurse on the 500
hall. Agency Aide A said she wanted to go home because she had hurt her back then she heard yelling
between Agency Aide A and CNA B. The ADON said she went to get LVN B and they saw both Agency
Aide A and CNA B going outside to the parking lot. The aides first went to their vehicles, and then met each
other in the middle and began physically fight. The ADON called the police and while they were waiting for
them to show up, Agency Aide A said, I'm gonna come back and shoot up the whole place including that
bitch and was pointing at CNA B. Once the police arrived, both aides were questioned, Agency Aide A told
the police she had a gun, and the police were seen taking the gun from the vehicle. The ADON further
stated she did not recall seeing any residents in the hall when the aides began to yell at each other, but
they were quickly taken outside, and no resident had mentioned anything to her after the incident.
Interview on 06/16/23 at 10:41 AM with LVN C revealed he was working the night of the incident, and he
had been asked to go to the 500 nurses' station. LVN C could hear yelling as he was approaching the
nurses' station, and then he saw Agency Aide A and CNA B exiting outside. Each aide went to their vehicle
as they were trying to coordinate where they could go to fight, and then they began to fight. As the other
facility staff were trying to separate the two aides the ADON was calling the
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675136
If continuation sheet
Page 4 of 6
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675136
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/16/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Denton Rehabilitation and Nursing Center
3345 Medpark Dr.
Denton, TX 76210
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0609
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
police. Once the aides were separated, while they waited on the police, Agency Aide A made the comment
she was going to shoot you all and this place. When the police arrived both the aides were interrogated,
and the police found a gun in Agency Aide A's vehicle, and she was arrested. LVN C stated he only
assumed residents were already in their rooms sleeping or getting ready for bed. LVN C stated they may
have overheard the aides yelling, but there were no residents that witnessed the physical altercation
outside of the facility.
Interview on 06/22/23 at 11:06 AM with LVN D revealed Agency Aide A and CNA B began to have words
with each other, and LVN D was telling the aides to keep their voices down. Agency Aide A and CNA B
began to say they were going to fight each other, and LVN D continued to tell the aides to stop. The aides
then exited out of a door on the 500 hall into the parking lot outside and soon began to physically fight. The
ADON called the police and while they waited for them to show up Agency Aide A said, Y'all can't keep me
here and I'm gonna shoot this place up, y'all and then pointed to CNA B. LVN D further stated the police
had taken a gun from Agency Aide A's vehicle, and she was arrested. LVN D said most all of the residents
were sleeping at the time of the incident, and she only recalled Resident #1 going to his room door when
he heard the yelling, but she (LVN D) told him to go back into his room and the resident never mentioned
the incident again.
Interview on 06/16/23 at 11:22 AM with Resident #1 revealed he did not recall any incidents where staff
members were arguing and fighting.
Interview on 06/16/23 from 9:47 AM to 11:56 AM with eight alert and oriented residents revealed they did
not recall any incident where the staff were heard arguing or yelling with each other.
Agency Aide A could not be contacted because did not have a contact number for her.
Review of the police report dated 05/27/23 at 10:28 PM reflected the following:
.Offense Code: Terroristic Threat Cause Fear of Imminent SBI (Serious Bodily Injury)
Arrestee: (Agency Aide A)
Evidence: Caliber: 9mm pistol recovered from glove box of vehicle 9mm bullets recovered in magazine and
chamber
Interview on 06/16/23 at 11:32 AM with the Administrator revealed this incident was not reported to the
State Survey Agency because there were no residents involved, in the hallway, and no resident reported
hearing or seeing anything. The staff were only in the building for a short time before they went outside
where the physical altercation took place. The Administrator further stated another reason was because the
police were very convincing in saying Agency Aide A was being very compliant at the time of the arrest and
was very remorseful of what she had done. The police told the Administrator, they felt like there was no real
threat because Agency Aide A had volunteered the gun in her vehicle.
Review of the facility's Prohibition of Abuse, Neglect, and Exploitation (ANE) Standard Practice policy and
procedure, updated 10/01/17, reflected the following:
Standards:
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675136
If continuation sheet
Page 5 of 6
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675136
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/16/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Denton Rehabilitation and Nursing Center
3345 Medpark Dr.
Denton, TX 76210
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0609
Level of Harm - Minimal harm
or potential for actual harm
This Facility's abuse prohibition program includes standards and practice guidelines that address the
essential components of an ANE prohibition program to include screening, prevention, identification,
investigation, protection, reporting, and response.
.Reporting
Residents Affected - Few
.4. The Facility will report the allegations and substantiated occurrences of ANE to the state agency and to
all other agencies as required by law
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675136
If continuation sheet
Page 6 of 6