F 0791
Provide or obtain dental services for each resident.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure they assisted residents in obtaining
routine dental care for 1 of 8 residents (Resident #3) reviewed for dental services.
Residents Affected - Some
The facility failed to refer Resident #3 for dental services.
This failure could put residents needing dental services at risk of oral complications or weight loss, resulting
in a decreased quality of life.
Findings included:
Record review of Resident 3's Annual MDS assessment , dated 03/07/24, reflected she was a [AGE]
year-old female who admitted to the facility on [DATE]. Her cognitive status was moderately impaired. Her
diagnoses included stroke, non-Alzheimer's dementia, multiple sclerosis (a long-lasting disease of the
central nervous system), malnutrition, and contractures. The record showed she was dependent on staff for
oral care.
Record review of Resident 3's Care Plan, revised on 03/07/24, reflected the resident had oral/dental
problems. The plan was to obtain a dental consult.
An observation and interview on 06/04/24 at 12:11 PM with Resident #3 revealed she was lying in bed with
her headphones on. Her teeth were thick with some kind of yellow-brown build-up on them. She did not
appear to be missing teeth, but it was difficult to tell because the teeth were so misshapen and caked with
the yellow-brown build-up. The resident said she was able to eat and staff fed her.
An interview on 06/05/24 at 2:45 PM with the ADON revealed she did not know when Resident #3 last saw
the dentist. The ADON said she did not know the resident had a care plan to obtain a dental consult. The
ADON said poor dental health could affect the resident's health and cause them to not be able to drink and
eat well.
An interview on 06/06/24 at 11:01 AM with the MDS nurse revealed she reviewed the care plan for
Resident #3. She said she knew about the dental consult but thought the SW would see the care plan and
get the referral. The MDS nurse said the SW was responsible for obtaining referrals.
An interview on 06/06/24 at 11:24 AM with the SW revealed she worked part-time at the facility for the last
2 months and did the facility referrals if she knew about them. She said she did not know about the referral
for Resident #3. She said Resident #3 did not have a referral to see the dentist and she did not know when
the resident last saw the dentist. She said if residents did not get the
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 4
Event ID:
675151
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675151
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/06/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Meadowbrook Care Center
632 Windsor Way
Van Alstyne, TX 75495
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0791
referrals they needed, then their needs would not be met.
Level of Harm - Minimal harm
or potential for actual harm
]An interview on 06/06/24 at 12:11 PM with the Administrator revealed she did not know why Resident #3
did not have a referral to see the dentist. She said if a resident did not get the referrals they needed, then
they would not receive the care they needed.
Residents Affected - Some
Review of the facility policy, Subject: Coordination of Ancillary Services, revised 2023, reflected:
Policy:
The Facility has a process to coordinate the care of patients and residents among the professional services
involved. The Social Services department or designee coordinates ancillary medical services such as
psychological services, dentistry, podiatry, optometry, audiologist and hospice as signed.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675151
If continuation sheet
Page 2 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675151
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/06/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Meadowbrook Care Center
632 Windsor Way
Van Alstyne, TX 75495
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based
observation, interview, and record review, the facility failed to maintain an Infection Prevention and Control
Program designed to provide a safe, sanitary, and comfortable environment and to help prevent the
development and transmission of communicable diseases and infections for one (Resident #17) of eight
residents observed for infection control.
Residents Affected - Few
The facility failed to ensure that CNA A and CNA B did not place the used bed padding on top of Resident
#17's open, clean, and new brief.
This failure could place the residents at risk of cross-contamination and development of infection.
Findings included:
Review of Resident #17's Face Sheet, dated 06/05/2024, reflected resident was a [AGE] year-old female
admitted on [DATE]. Relevant diagnoses included diarrhea and urinary incontinence.
Review of Resident #17's Comprehensive MDS Assessment, dated 05/09/2024, reflected Resident #17
had a severe impairment in cognition with a BIMS score of 03. The Comprehensive MDS Assessment also
indicated Resident #17 was always incontinent for bowel and bladder.
Review of Resident #17's Care Plan, dated 05/16/2024, reflected resident required assistance with ADLs
and one of the interventions was assist with all ADLs as needed.
Observation on 06/05/2024 starting at 8:05 AM revealed Resident was on her bed awake. It was observed
that the resident had a cloth padding placed beneath her torso. CNA A and CNA B were about to prepare
the resident for her doctor's appointment. Both CNAs washed their hands and put on gloves. CNA A
prepared the things needed and told Resident #17 that they would be cleaning her. CNA A positioned
herself on Resident #17's left side and CNA B on the right side. CNA A unfastened the tape on both sides
of the brief, rolled the front half of the brief and then pushed it between the resident's thighs. CNA A
cleaned the front part of the resident using the front to back technique. CNA A then instructed and assisted
the resident to turn towards CNA B. When the resident was on the side lying position, it was observed that
the resident just had a bowel movement. CNA A and CNA B begun cleaning the resident's bottom. Both
CNAs placed the wipes used to clean the resident's bottom on the soiled brief. Some of the soiled wipes
touched the cloth padding. After cleaning the resident's bottom, CNA A took off her gloves, washed her
hands, and put on new gloves. While CNA A was washing her hands, CNA B transferred to the other side,
pulled the rest of the soiled brief, and threw it. CNA B rolled the padding halfway. CNA B took off her gloves,
sanitized her hands, and put on new gloves. CNA A then took the new brief, opened it, placed it beside the
resident's bottom, and tucked it under the used and soiled padding. The used padding was on top of the
open, new brief. CNA A then instructed the resident to roll to the other side. CNA A pulled the padding and
asked the resident to roll back. CNA B then fixed the new brief.
In an interview with CNA A on 06/05/2024 at 8: 30 AM, CNA A stated she washed her hands before and
after doing incontinent care. She said she also changed her gloves after touching the soiled items. CNA A
then acknowledged that she tucked the brief under the padding. She said that during incontinent care, the
soiled wipes could had touched the padding making dirty. She said she should had pulled the soiled
padding first before tucking the new brief under the resident's bottom. She said the
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675151
If continuation sheet
Page 3 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675151
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/06/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Meadowbrook Care Center
632 Windsor Way
Van Alstyne, TX 75495
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
germs from the padding could transfer to the new brief and the resident could had urinary tract infection.
Level of Harm - Minimal harm
or potential for actual harm
In an interview with CNA B on 06/05/2024 at 8: 37 AM, CNA B stated she also washed her hands before
and after doing incontinent care and sanitized her hands when she changed her gloves. CNA B then
acknowledged that the padding touched the new brief when it was tucked under the resident. She said the
padding, whether clean or not, should not the touch the clean brief to prevent cross contamination. She
said the resident might catch an infection if dirty items touched the clean items.
Residents Affected - Few
In an interview with RN C on 06/05/2024 at 8:45 AM, RN C stated the right procedure was to wash to do
hand hygiene before and after any care. She said it was also important to change and sanitize the hands
during the duration of any care if soiled items were touched. RN C added that any soiled items should not
touch the clean items to prevent cross contamination and possible infection. She said, for the same reason,
the used and soiled padding should not be placed on top of an open and clean brief because female
residents were prone to urinary tract infections. She said everything soiled should had been taken away
before placement of the clean item.
In an interview with the Interim DON on 06/06/2024 at 7:22 AM, the Interim DON stated she was made
aware about the infection control issue during incontinent care. The Interim DON said the soiled items
should be removed first before placing the clean brief to prevent possible infections. She said there should
be not contact between the clean items and the dirty items. The Interim DON said the DON and the ADON
were responsible in making sure the staff were adhering to the infection control practices. The interim DON
said the expectation was for the staff to carry out care without the possibility of cross contamination and
introduction of infection. The interim DON said she would do an infection control in-service pertaining to
incontinent care for all the staff. She also said she did a check off with CNA A and B about peri-care and
would do spot checks for all the staff pertaining to peri-care. She concluded that she would continually
remind the staff to be attentive to the procedures for infection control.
In an interview with the ADON on 06/06/2024 at 7:48 AM, the ADON stated placing the soiled padding on
top of the new brief could result to cross contamination because if the soiled wipes and brief touched the
padding, the padding was considered not clean. The same reason applied when the used and soiled
padding touched the clean brief. She continued that cross contamination could lead to infection such as
urinary tract infection. The ADON said the expectation was for the staff not to put the soiled or the used
padding on top of a clean brief. The ADON said they would do an in-service to correct the issue and would
monitor their adherence to the procedure of separation of clean and dirty items.
In an interview with the Administrator on 06/06/2024 at 8:23 AM, the Administrator stated clean and dirty
items should not be touching each other to prevent infection. She said the expectation was for the staff to
be mindful and do the right and proper way of care to protect the residents. The Administrator said she
would collaborate with the clinicals to address the issue.
Record review of CNA A and B's competency check-off for Peri-Care Competency, dated 06/06/2024,
revealed Performance Criteria . 24. Apply clean undergarment.
Record review of facility's procedure, Perineal Care revealed Perineal care, which includes care of the
external genitalia and anal area . promotes cleanliness and prevents infection . Completing the procedure .
dispose of soiled articles.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675151
If continuation sheet
Page 4 of 4