F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review, the facility failed to establish an infection prevention and control
program that included handling of soiled linen, and patient care equipment as well as to help prevent the
development of communicable diseases and infections, on 2 of 3 halls (Hall 100 and Hall 200) observed for
infection control.
Residents Affected - Some
CNA D and CNA E were observed taking dirty linen and soiled brief to the trash can across the hallway and
they were not in clear trash bag.
Personal care basins and bed pans were on the bathroom floor not labeled with resident's name and not in
plastic bags.
These failures have the potential to affect all residents by placing them at risk of infections and diminishing
quality of life.
Findings included:
Observation on 3/27/2025 between 9:30am and 10:30am revealed the following:
In room [ROOM NUMBER], 118, 112, 218, 219, 209 and 208 personal care wash basins on the floor in the
bathroom with no name and two residents share the rooms. In room [ROOM NUMBER] was a urinal and a
bed pan on the floor in the bathroom not in a plastic bag with no name and two residents share the room.
Observation on 3/27/2025 at 4:00pm revealed CNA D leaving room [ROOM NUMBER] with soiled brief with
feces not in a clear bag to the trash can across the hallway. Further observation at that time revealed CNA
E, at the doorway with soiled towels heading to the trash cannot in a bag. At that point the Surveyor asked
what was going on and she stopped, and CNA D brought her a clear plastic bag and CNA E put the soiled
linen in the bag and took it to the dirty barrel.
In an interview on 3/27/2025 at 4:00pm with CNA E she said she was in training. She said that they should
not be walking with the dirty linen and soiled brief. She said they should place the soiled linen and brief into
plain plastic bags to dispose of them.
In an interview on 3/27/2025 at 4:05pm with CNA D she said she should have clear plastic bags in the
room during incontinent care. She said having to walk across the hallway with the soiled brief could cause
waste to drop on the floor which could cause infection. She said she was in-serviced on infection control,
and she should have bags in the room when incontinent was being provided.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 7
Event ID:
675233
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675233
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/27/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Harmony Care at Golfcrest
6150 S Loop East
Houston, TX 77087
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
In an interview on 3/27/2025 at 4:29pm the DON said nursing staff were in-serviced on infection control and
ensuring that soiled briefs were in plain plastic bags and disposed in the trash bins and linen be placed in
plain plastic bags and placed in the dirty barrel. She said resident personal care basins, urinal, and bed
pans should be in clear plastic bags and the names of the residents be written on them. She said this could
cause infection when using resident care equipment for multiple residents. She said she was going to
immediately start in-servicing the staff.
Record review of the facility policy on Standard Precautions dated 2/2023 read in part .
Policy Statement
Standard Precautions will be used in the care of all residents regardless of their diagnoses, or suspected or
confirmed infection status. Standard Precautions presume that all blood, body fluids, secretions, and
excretions (except sweat), non-intact skin and mucous membranes may contain transmissible infectious
agents.
Policy Interpretation and Implementation
5.
Resident-Care Equipment
a.
Handle used resident-care equipment soiled with blood, body fluids, secretions, and excretions in a manner
that prevents skin and mucous membrane exposures, contamination of clothing, and transfer of other
microorganisms to other residents and environments.
b.
Ensure that reusable equipment is not used for the care of another resident until it has been appropriately
cleaned and reprocessed and single use items are properly discarded.
7.
Linen
a.
Handle, transport, and process used linen soiled with blood, body fluids, secretions, excretions in a manner
that prevents skin and mucous membrane exposures, contamination of clothing, and avoids transfer of
microorganisms to other residents and environments.
Record review of the undated facility's Policies and Practices - Infection Control read in part .
Policy Statement
This facility's infection control policies and practices are intended to facilitate maintaining a safe, sanitary
and comfortable environment and to help prevent and manage transmission of diseases
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675233
If continuation sheet
Page 2 of 7
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675233
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/27/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Harmony Care at Golfcrest
6150 S Loop East
Houston, TX 77087
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
and infections.
Level of Harm - Minimal harm
or potential for actual harm
Policy Interpretation and Implementation
1.
Residents Affected - Some
This facility's infection control policies and practices apply equally to all personnel, consultants, contractors,
residents, visitors, volunteer workers, and the general public alike, regardless of race, color, creed, national
origin, religion, age, sex, handicap, marital or veteran status, or payor source.
2.
The objectives of our infection control policies and practices are to:
a.
Prevent, detect, investigate, and control infections in the facility.
b.
Maintain a safe, sanitary, and comfortable environment for personnel, residents, visitors, and the general
public;
f.
Provide guidelines for the safe cleaning and reprocessing of reusable resident-care equipment.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675233
If continuation sheet
Page 3 of 7
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675233
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/27/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Harmony Care at Golfcrest
6150 S Loop East
Houston, TX 77087
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0921
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and
the public.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review the facility failed to provide a safe, functional, sanitary, and
comfortable environment for residents on 2 of 3 Halls (100 and 200 Halls) reviewed for environmental
concerns.
1. Overhead light was not illuminating in the bathroom of room [ROOM NUMBER].
2. Baseboard coming off the wall in rooms 118, 201,
3. Broken sheet rack in rooms 113, 219, 206
4. Peeling paint on the wall in rooms 103, 120,
5. Floor tile lifting in room [ROOM NUMBER]
6. Strong urine/feces odor in room [ROOM NUMBER], 116 and 120. In 116 and 120 brown substance that
looked like feces the toilet and floor.
This deficient practice could affect residents who resided in rooms on hall 100 and hall 200 by causing the
residents to live in an environment that would not improve their quality of life.
Findings Included:
Observation on 3/27/2025 between 9:30am and 10:30am revealed the following.
In room [ROOM NUMBER] the light in the bathroom was not illuminating.
In rooms [ROOM NUMBERS] the baseboard coming off the wall. 201 window blinds were broken.
In rooms 113, 219 and 206 revealed broken sheet rack.
In rooms [ROOM NUMBERS] has peeling paint on the wall.
In room [ROOM NUMBER] there was a hole under the window where the tape was not affixed to the wall
and a hole in the sheet rack near the entrance door. There was an electric cord plug in the wall across the
floor to bed A.
Rooms 112,116 and 120 had strong offensive urine/feces odor. In room [ROOM NUMBER] and 120 the
toilet bowl, seat and floor had brown stains and smear that looked and smelled like feces. In rooms [ROOM
NUMBERS] the floor had an accumulation of brown stains on it.
Interview on 3/27/2025 at 9:35am. with an unidentified resident revealed that there was no light in the
bathroom of113.
Interview on 3/27/2025 at 1:25pm with the Maintenance Supervisor revealed that he was not aware of the
light not working in room113. He said maybe it was just the bulb that needed to be changed. He said he
was going to check the bathroom I 13 and change the bulb. He said he had just gotten the
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675233
If continuation sheet
Page 4 of 7
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675233
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/27/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Harmony Care at Golfcrest
6150 S Loop East
Houston, TX 77087
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0921
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
position as maintenance supervisor, and he was going to address all concerns brought to him. He said
there was a book on all stations and concerns were documented in them. He said each morning he would
check the books and see what needed to be done and try to address them as quickly as possible.
In an interview on 3/27/2025 at 4:00pm the Administrator said Maintenance Supervisor said he had just
taken the position as supervisor, and he was going to hire an assistant for him. He said he was going to
address the concerns brought to him.
Record review of the facility's policy and procedures revised August 2009 revealed Quality of Life-Homelike
Environment read in part .
Policy Statement: Resident are provided with a safe, clean, comfortable, and homelike environment and
encouraged to use their personal belongings to extent possible.
Policy Interpretation and Implementation
1. Staff provide person-centered care that emphasizes the resident comfort, independence and personal
needs preferences.
2. The facility staff and management shall maximize, to the extent possible, the characteristics of the facility
that reflect a personalized, homelike setting. These characteristics include:
a. cleanliness and order.
b. Comfortable (minimum glare) yet adequate (suitable to the task) lighting.
e. Pleasant neutral scents.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675233
If continuation sheet
Page 5 of 7
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675233
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/27/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Harmony Care at Golfcrest
6150 S Loop East
Houston, TX 77087
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0925
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observations, interviews, and record review the facility failed to maintain an effective pest control program
so the facility was free of pests on two of three halls (Hall 100 and Hall 200) reviewed for pest control.
Residents Affected - Some
The facility failed to ensure the building was free of roaches and gnats.
This failure could place residents at risk of infection, skin irritation, allergies, and unsanitary living
conditions which could result in a decline in health and well-being.
Finding included:
Observation during the survey process on 3/27/2025 between 9:30am and 10:30am revealed the following:
In room [ROOM NUMBER] there were gnats flying in the room. In room [ROOM NUMBER] there was a live
roach crawling on the resident's over bed table and there was a dead roach on the floor near the resident's
bedside to the closet area. In room [ROOM NUMBER] was a roach crawling in the corner near the closet of
bed A.
In interviews on 3/27/2025 between 9:30 am and 10:30am with 2 unidentified residents revealed that
roaches were always in their rooms. They said they would spray the roaches, but the roaches would always
come back. One resident said he tried to follow the rules but sometimes he would get his own spray and
spray his room to get rid of the roaches.
In an interview on 3/27/2024 at 10:50am Resident #1 said roaches were always in her room. She said they
usually spray her room but there were still roaches. She said the last time she saw a roach was the morning
of the survey crawling on her overbed table.
Observation on 3/27/2025 at 10:52am the resident pointed a live roach crawling on her overbed table to the
surveyor. The roach was crawling from one end of the overbed table to the other. It was pointed out to the
CNA who was working the floor. At that point the CNA said she would take care of it.
In an interview on 3/27/2025 at 1:25pm with the Maintenance Supervisor he said the pest control company
was in the building two days ago. He said they were spraying for roaches. He said they were coming once a
month, but they were now set up for them to come once a week for four weeks and then back to monthly
spraying.
In an interview with the Administrator on 3/27/2025 at 4:10pm regarding pest control issues in the facility,
he said the pest control company was in the building a few days ago. He said they used to come monthly
but they just changed the contract to once a week for four weeks and then back to monthly visits.
Record review of the grievance log for March 2025 revealed that on 3/24/2025 insects were observed on
the resident's plate. No location was documented on the grievance log.
Record review of the pest control receipt dated 1/10/2025 revealed the pest control company was in the
building on 1/16/2025, 2/25/2025, 3/14/2025 and 3/25/2025 to treat spiders, roaches, and ants.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675233
If continuation sheet
Page 6 of 7
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675233
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/27/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Harmony Care at Golfcrest
6150 S Loop East
Houston, TX 77087
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0925
Level of Harm - Minimal harm
or potential for actual harm
They treated patient and guest rooms for roaches, spiders and ants and on 3/25/2024 the kitchen was
treated for roaches and fumigated, and resident rooms and office treated for roaches. Further record review
revealed the rooms that were identified with roaches and gnats were not included on the list of rooms that
were treated on 3/25/3035.
Residents Affected - Some
Record review of the undated pest control policy and procedures read in part .
Policy Statement:
Our facility shall maintain an effective pest control program.
1.
This facility has an ongoing pest control program to ensure that the building is kept free of insect and
rodent.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675233
If continuation sheet
Page 7 of 7