F 0584
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited
to receiving treatment and supports for daily living safely.
Based on observation, interviews, and record reviews, the facility failed to provide housekeeping and
maintenance services necessary to maintain a sanitary, orderly, and comfortable interior for two (300 and
600 hall shower rooms) of three shower rooms reviewed for environmental conditions.
The facility failed to ensure the shower rooms on the 300 hall and 600 hall were free of a black substance in
between the tiles.
This failure could place residents at risk of living in an unsafe, unsanitary, and uncomfortable environment.
The findings included:
Observations on 03/12/24 from 3:10 p.m. to 3:20 p.m., of the shower rooms on the 300 and 600 halls
revealed the following:
The 300-hall shower room had a black substance, about 6 inches in length, on the left wall of the shower in
between the grout where the wall tile and floor tile met.
The 300-hall shower room had a black substance, about 15 inches in length, on the back wall of the shower
in between the grout of the tiles.
The shower room on the 600-hall had a black substance, about 4 inches in length, on the back wall of the
shower in between the grout where the wall tile and floor tile met.
In an interview on 03/12/24 at 3:53 p.m., the HSKS stated the RD showed her the areas of black substance
in the 300 and 600 hall shower rooms. The HSKS stated housekeeping staff cleaned the showers with
bleach and no-rinse sanitation solution. The HSKS stated staff would clean the shower rooms twice daily
and after each use. The HSKS stated she believed the black substance was a buildup of soap scum. The
HSKS stated she and her staff had tried to clean the showers grout by scrubbing them, but they were
unable to scrub the substance off, so the showers would be regrouted. The HSKS stated residents were not
affected by the black substances in the showers because the showers were sanitized
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 4
Event ID:
675352
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675352
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Brentwood Place Three
3505 S Buckner Blvd Bldg 4
Dallas, TX 75227
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0584
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
after every use with a sanitizers that killed all organisms. The HSKS stated she would in-service her staff on
cleaning and when to report conditions to herself and the maintenance director.
In an interview on 03/12/24 at 6:08 p.m., the ADMIN stated it was the expectation for the facility be clean
and sanitary at all times, which was a responsibility of all facility staff. The ADMIN stated if facility staff
noticed a needed repair, it was expected of them to report the issue, so it could be repaired. The ADMIN
stated the residents were not affected by the black substances in the shower because the showers were
cleaned daily and after each use with a sanitizer solution. The ADMIN stated the facility in-service facility
staff on facility cleanliness, and maintenance request submission. The ADMIN stated he would monitor the
condition of the shower rooms in the future to ensure the shower rooms were clean and in sanitary
condition.
Record review of the facility's policy entitled Resident Room and Environment, revised in August of 2020,
read in part:
Purpose: To provide resident with a safe, clean, comfortable and homelike environment. Policy: The facility
provides residents with a safe, clean, comfortable and homelike environment . Procedure: I. Facility staff
aim to create a personalized, homelike atmosphere, paying close attention to the following: A. Cleanliness
and order; .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675352
If continuation sheet
Page 2 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675352
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Brentwood Place Three
3505 S Buckner Blvd Bldg 4
Dallas, TX 75227
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0677
Provide care and assistance to perform activities of daily living for any resident who is unable.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review the facility failed to ensure a resident who was unable to carry out
activities of daily living received the necessary services to maintain nutrition, grooming and personal and
oral hygiene for one (Resident #1) of six residents reviewed for ADLs.
Residents Affected - Few
The facility failed to ensure Resident #1 was provided incontinent care in a timely manner, resulting in the
resident smearing fecal matter on his mattress, bed linens, window ledge and throwing the fecal matter on
the floor of his bedroom.
This failure could place residents at risk for discomfort, infection, and dignity issues.
The findings included:
Record review of Resident #1's face sheet, printed on 03/12/24, reflected Resident #1 admitted to the
facility on [DATE]. Resident #1 had diagnoses of dementia (the loss of cognitive functioning), lack of
coordination, apraxia following cerebral infarction (cognitive disorder that can occur after stroke), lack of
coordination, obesity, hyperlipidemia (in excess of lipids or fats in your blood), essential (primary)
hypertension (high blood pressure), heart failure, aphasia following cerebral infarction (a disorder that
affects how you communicate), hemiplegia and hemiparesis following cerebral infarction affecting right
dominant side (paralysis of partial or total body function on one side of the body), muscle weakness,
dysphagia - oropharyngeal phase (swallowing problems occurring in the mouth and/or the throat).
Record review of Resident #1's quarterly MDS assessment, dated 02/25/24, reflected Resident #1 was not
recommended for the brief interview for mental status. Section C - Cognitive Patterns, revealed Resident #1
had short-term and long-term memory problems and had severely impaired cognitive skills for decision
making. Section GG - Functional Abilities and Goals, Question GG0130. Self-Care indicated Resident #1
required substantial physical assistance in ADLs of oral hygiene, toileting, dressing and personal hygiene
and was completely dependent on facility staff in ADLs of bathing.
Record review of Resident #1's care plan, last reviewed on 12/12/23, revealed the following:
[Resident #1] has bowel and bladder incontinence r/t Right sided paresis secondary to Multiple CVA .
Interventions - INCONTINENT: Check [Resident #1] frequently and as required for incontinence.
Wash, rinse and dry perineum. Change clothing PRN after incontinence episodes
[Resident #1 has an ADL Self Care Performance Deficit r/t Hemiplegia, Impaired balance . Interventions .
Toilet use: self-performance Extensive assistance. Toilet use: support provided One-person physical assist.
Personal hygiene: self-performance Extensive assistance. Personal hygiene: support provided One-person
physical assist.
In an observation and interview on 03/12/24 at 2:32 p.m., Resident #1 was observed lying in his bed.
Resident #1 stated he was well. Resident #1's room had a pungent smell of urine and stool. Fecal matter
was observed on Resident #1's hands, on the floor, near the foot of his bed, on his bed linens and on the
window seal near his bed. Resident #1 stated he did not know how long he had been left soiled.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675352
If continuation sheet
Page 3 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675352
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
03/12/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Brentwood Place Three
3505 S Buckner Blvd Bldg 4
Dallas, TX 75227
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0677
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
On 03/12/24 at 2:36 p.m., the surveyor notified RN A, which was the nurse assigned to Resident #1, of
Resident #1's condition. RN A accompanied the surveyor to Resident #1's room and stated, he was not like
this. RN A stated she was not sure where Resident #1's aide was, but she would ensure the resident was
cleaned.
On 03/12/24 at approximately 2:45 p.m., the ADMIN, DON, RD, and RN A, were observed to enter
Resident #1's room. Shortly after their entrance, the ADMIN and RD exited, and Resident #1 could be
heard yelling no.
On 03/12/24 at 3:08 p.m., the RD stated to the surveyor, Resident #1 began to display a behavior of
throwing his fecal matter around his room and refused to be changed. The RD stated Resident #1 would be
referred for psychiatric services for the newly onset behavior.
In an interview on 03/12/24 at 4:21 p.m., RN A stated it was the facility's expectation for residents to be dry
at all times. RN A stated aides were to ensure residents were checked every 2 hours and incontinent care
be provided, as needed. RN A stated she conducted rounds at roughly 2:15 p.m. and did not recall a stool
smell in Resident #1's room. RN A stated residents would experience skin breakdown, if they were left
soiled for too long. RN A stated she would conduct rounds on residents more often, to ensure incontinent
care was provided at all times.
In an interview on 03/12/24 at 5:53 p.m., the DON stated it was the facility's expectation that facility aides
and nurses checked on resident every 2 hours and provided incontinent care when needed. The DON
stated failing to provide incontinent care promptly could increase residents' chances of skin breakdown. The
DON stated Resident #1's recently increased his refusals of care and this incident was his first time
throwing his fecal matter. The DON stated she would begin to Inservice nursing staff on incontinent care
and refusals.
In an interview on 03/12/24 at 6:08 p.m., the ADMIN stated it was the facility's expectation for nursing staff
to round every 2 hours, answer call lights as they are pressed and provide incontinent care when a resident
was wet. The ADMIN stated not providing incontinent care when needed could cause a resident to have
skin breakdown. The ADMIN stated if a resident was observed to be soiled, they were to be changed
immediately. The ADMIN stated it was the responsibility of facility aides to provide incontinent care but, the
nurse was also responsible for ensuring care was provided to residents as needed. The ADMIN stated the
facility would begin to Inservice nursing staff on ADL care and incontinent care.
Record review of the facility's policy entitle Perineal Care, revised in June 2020, read in part:
Purpose: To maintain cleanliness of the genital area, to reduce odor, and to prevent infection or skin
breakdown.
Policy: Perineal care is provided as part of a resident's hygienic program, a minimum of once daily and per
resident need.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675352
If continuation sheet
Page 4 of 4