F 0603
Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review, the facility failed to ensure each resident on the secured unit met
the criteria for the unit and was not provided with the access codes or other information for independent
egress for 5 of 18 residents (Resident #'s 35, 23, 38, 18, and 47) reviewed for seclusion.
Residents Affected - Some
The facility failed to ensure Resident #35 met the facility's criteria to reside on the secured unit based on
her elopement risk assessment dated [DATE] indicating no risk.
The facility failed to ensure Resident #23 met the facility's criteria to reside on the secured unit based on
her elopement risk assessment dated [DATE] indicating she was not a risk to elope.
The facility failed to ensure Resident #38 met the facility's criteria to reside on the secured unit based on his
elopement assessments on 1/10/2024 indicating he was a moderate risk to elope.
The facility failed to ensure Resident #18 met the facility's criteria to reside on the secured unit based on
her elopement assessments on 12/29/23 and 3/04/2024 indicating she was a moderate risk to elope.
The facility failed to ensure Resident #47 met the facility's criteria to reside on the secured unit based on his
elopement assessments on 2/12/2024, 3/14/2024, and 6/04/2024 all indicating he was moderate risk to
elope.
This failure could cause residents to be placed in an environment where they would be at risk not to flourish
or thrive to their optima.
Findings included:
1) Record review of a face sheet dated 6/05/2024 indicated Resident #35 was a [AGE] year-old female who
admitted on [DATE] with the diagnoses of memory deficit related to a stroke, difficulty swallowing, and a
speech deficit related to a stroke.
Record review of the consolidated physician's orders dated 6/04/2024 indicated Resident #35 had an order
dated on 3/08/2024 that indicated Resident #35 may be admitted to the secured unit for the history of exit
seeking.
Record review of an Elopement Risk Evaluation dated 3/07/2024 indicated Resident #35's elopement score
was a 7 indicating a moderate risk of elopement. The Elopement Risk Evaluation in Section A, No
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 30
Event ID:
675367
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675367
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Greenville Gardens
3500 Park St
Greenville, TX 75401
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0603
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Risk indicated Resident #35 was not able to make decisions regarding task of daily living (decisions
consistent and reasonable) and she was able to ambulate or mobilize wheelchairs. The Elopement Risk
Evaluation indicated in Section B, Moderate Risk indicated Resident #35 was cognitive impaired and had a
history of leaving the community without informing staff. The Elopement Risk in Section C Imminent risk
indicated physically Resident #35 failed to ambulate, propel self, wander, or intentionally or unintentionally
attempted to leave the community. Section D Additional Information indicated Resident #35 was a risk for
elopement related to the elopement evaluation risk score. The goal indicated Resident #35 would remain
safe within facility unless accompanied by staff other authorized persons, engage in activities of choice,
report to the physician potential elopements such as wandering, repeated requests to leave the facility,
statements such as I'm leaving, I'm going home, attempts to leave facility elopement attempts from previous
facility or hospital and supervise closely and make regular compliance rounds whenever resident was in her
room.
Record review of the admission MDS dated [DATE] indicated Resident #35 was usually understood and
was sometimes understood by others. The MDS indicated Resident #35's BIMS score was 12 indicating
she had moderate cognitive impairment. Section E-Behavior indicated Resident #35 had not demonstrated
any wandering behaviors. The MDS in section GG-Functional Abilities and Goals indicated Resident #35
had not attempted to sit to stand, chair/bed-to-chair transfer, toilet transfers, care transfers, or walking.
Record review of the Comprehensive Care Plan dated 3/07/2024 and revised on 3/20/2024 indicated
Resident #35 was at risk for elopement related to the elopement evaluation score and resided on the
secured unit. The goal of Resident #35's care plan indicated she would remain safe within the facility unless
accompanied by staff other authorized persons. The care plans interventions included to engage Resident
#35 in activities, report to the physician the risk for potential elopement such as wandering, repeated
requests to leave the facility, stating I'm going home, and attempts to leave the facility. The care plan
interventions failed to indicate Resident #35's elopement risk assessment score would reflect a score of
high/imminent to reside on the secured unit.
Record review of the Quarterly MDS dated [DATE] indicated Resident #35 was usually understood and
understood others. The MDS indicated Resident #35's BIMS score was 10 indicating moderate cognitive
impairment. The MDs in Section E0900 Wandering-Presence and Frequency indicated no behavior of
wandering was exhibited. The MDS in Section GG-Functional Abilities and Goals indicated Resident #35
required partial/moderate assistance with sit to stand, chair/bed-to-chair transfers, and toilet. transfers. The
MDS indicated Resident #35 had not attempted to ambulate but had wheeled her wheelchair 150 foot with
supervision or touching assistance.
Record review of a Medication Administration Record dated May 2024 indicated Resident #35 received an
antianxiety medication and was observed for behaviors such as agitation, anxiety, nervousness,
compulsiveness, physical aggression, combativeness, excitation/irritability, verbal aggression, panicking, or
other behaviors. The Medication Administration Record had no documented behaviors for the entire month
of May on day shift, evening shift, or night shift.
Record review of an Elopement Risk Evaluation dated 6/04/2024 (after state surveyor intervention)
indicated in Section A: No Risk indicated this area was answered yes indicating Resident #35 was able to
make decision regarding task of daily living (decisions consistent and reasonable). Section A indicated
Resident #35 was able to ambulate or mobilize a wheelchair. Record review of the direction of this section
indicated if A1 or A2 was answered yes then the assessment was complete.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675367
If continuation sheet
Page 2 of 30
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675367
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Greenville Gardens
3500 Park St
Greenville, TX 75401
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0603
Level of Harm - Minimal harm
or potential for actual harm
Record review of a Medication Administration Record dated June 2024 indicated Resident #35 received an
antianxiety medication and was observed for behaviors such as agitation, anxiety, nervousness,
compulsiveness, physical aggression, combativeness, excitation/irritability, verbal aggression, panicking, or
other behaviors. The Medication Administration Record had no documented behaviors for June 1,2,3,4, and
5 on day shift, evening shift, or night shift.
Residents Affected - Some
Record review of Resident #35's progress notes dated 3/07/2024 until 6/03/2024 failed to indicate Resident
#35 had any elopement attempts, behaviors indicative of wanting to exit the facility, or any verbalizations of
wanting to leave the facility since admission to the facility's secured unit.
Record review of a Notification of a Room Change dated 6/04/2024 2:31 p.m., B.1. Reason for room
change was Resident #35 no longer met the requirement to be on the secured unit.
2) Record review of a face sheet dated 6/05/2024 indicated Resident #23 was a [AGE] year-old female who
admitted on [DATE] with the diagnoses of Alzheimer's dementia, lack of coordination, need for assistance
with personal care, unsteadiness to her feet, abnormalities of gait and mobility, fatigue, and reduced
mobility.
Record review of the Consolidated Physician's Orders dated 6/05/2024 indicated on 1/18/2024 Resident
#23 was ordered to admit to the secured unit due to exit seeking behaviors.
Record review of the progress notes dated 1/18/2024-6/04/2024 failed to indicate Resident #23 had
episodes of elopement attempts, verbalization of the desire to leave, or wandering.
Record review of an admission MDS dated [DATE] indicated Resident #23 was usually understood, and
usually understood others. The MDS indicated Resident #23's BIMS score was a 2 indicating severe
cognitive impairment. The MDS in Section E0900 Wandering-Presence and Frequency indicated Resident
#24 had not displayed any wandering behaviors. The MDS in Section GG-Functional Abilities and Goals
indicated on admission Resident #23 required substantial/maximal assistance with rolling left and right,
sitting to lying, lying to sitting on side of bed, and sit to stand. The MDS indicated Resident #23 was
dependent for chair/bed-to-chair transfers, toilet transfer, shower transfers, and walking 10 foot was not
attempted. The MDS indicated Resident #23 required substantial/maximal assistance for wheelchair
mobility.
Record review of a Quarterly MDS dated [DATE] indicated Resident #23 was usually understood, and
usually understood others. The MDS indicated Resident #23's BIMS score was 1 indicating severe
cognitive impairment. The MDS in section E0900 Wandering-Presence and Frequency indicated Resident
#23 had not demonstrated any wandering behaviors. Section GG-Functional Abilities and Goals indicated
Resident #23 required partial/moderate assistance with rolling left and right, sitting to lying, lying to sitting,
and sitting to standing. The MDS indicated Resident #23 required substantial/maximal assistance with
chair/bed-to-chair transfers and was dependent for toilet transfers. The MDS indicated Resident #23 had
not attempted to ambulate. The MDS indicated Resident #23 required substantial/maximal assistance with
use of a manual wheelchair for mobilization at 50 feet.
Record review of the Comprehensive Care Plan dated 2/01/2024 failed to indicate Resident #23 resided on
the secured unit, any goals, and any interventions.
Record review of the Medication Administration Record dated May 2024 indicated Resident #23 received
an anti-anxiety medication for anxiety and should be monitored closely for significant behaviors
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675367
If continuation sheet
Page 3 of 30
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675367
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Greenville Gardens
3500 Park St
Greenville, TX 75401
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0603
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
of agitation, anxiety, nervousness, compulsiveness, physical aggression, combative excitation/irritability,
verbal aggression, panicking, and other. The Medication Administration Record indicated for the month of
May 2024 Resident #23 had not demonstrated any behaviors.
Record review of the Medication Administration Record dated June 2024 indicated Resident #23 received
an anti-anxiety medication for anxiety and should be monitored closely for significant behaviors of agitation,
anxiety, nervousness, compulsiveness, physical aggression, combative excitation/irritability, verbal
aggression, panicking, and other. The entry indicated for June 1st ,2nd, 3rd, 4th, and 5th; Resident #23 had
no behaviors demonstrated.
Record review of an Elopement Risk Evaluation dated 6/04/2024 (after state surveyor intervention)
indicated Resident #23 was not able to make decisions regarding task of daily living (decisions consistent
and reasonable) and she was unable to ambulate or mobilize a wheelchair. The Elopement Risk Evaluation
indicated Resident #23 was not at risk to elope.
3) Record review of a face sheet dated 6/04/2024 indicated Resident #38 was a 72-[NAME]-old male who
admitted on [DATE], readmitted on [DATE], and most recently readmitted on [DATE] with the diagnoses of
stroke, difficulty walking, and muscle weakness.
Record review of the Progress Notes dated 2/03/2024 - 6/03/2024 failed to reveal documentation of
Resident #38 attempting to exit the secured unit or verbalization he desired to leave the secured unit/facility.
Record review of the Comprehensive Care Plan dated 6/30/2023 and revised on 6/30/2023 indicated
Resident #38 was at risk for elopement and wandering as evidenced by impaired safety awareness and his
residing on the secured unit. The care plan goal was Resident #38 would remain safe. The care planned
intervention was distract Resident #38 from wandering by offering pleasant diversions, structed activities,
food, conversation, television, and book initiated and revised on 6/30/2024. The care plan failed to indicate
Resident #38's elopement risk score would have indicated he required to reside on the secured unit.
Record review of an Annual MDS dated [DATE] indicated Resident #38 was understood and understood
others. The MDS indicated Resident #38's BIMS was a 3 indicating he had severe cognitive impairment.
The MDS in Section E0900 Wandering-Presence and Frequency indicated Resident #38 had not
wandered. The MDS indicated Resident #38 was independent with sit to stand, lying to sitting on side of
bed, chair/bed-to-chair transfers. The MDS indicated Resident #38 required supervision with walking 10
feet, 50 feet, and 150 feet.
Record review of a Medication Administration Record dated June 2024 indicated Resident #38 received a
psychotropic medication and should be closely observed for significant behaviors of hallucination, physical
aggression, verbal aggression, paranoia, delusions, repetitive verbalizations, and other. The Medication
Administration Record reflected Resident #38 had no behaviors demonstrated on June 1st, 2nd, 3rd, and
4th.
Record review of the Consolidated Physician's Orders dated 6/04/2024 indicated on 6/10/2022 Resident
#38 had a physician's order indicating he may admit to the secured unit due to exit seeking behaviors.
Record review of an Elopement Risk Evaluation indicated for admission indicated on 1/10/2024
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675367
If continuation sheet
Page 4 of 30
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675367
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Greenville Gardens
3500 Park St
Greenville, TX 75401
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0603
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Resident #38 was not able to make decisions regarding task of daily living (decisions were consistent and
reasonable). Section B Moderate Risk indicated Resident #38 was cognitively impaired and wandered
aimlessly. Section C Imminent Risk and Section D Additional Information was not answered. The Elopement
Risk Evaluation indicated Resident #38 was a moderate risk for elopement.
Record review of an Elopement Risk Evaluation dated 4/01/2024 indicated Resident #38 was not able to
make decisions regarding task of daily living (decisions were consistent and reasonable). The Elopement
Risk Evaluation indicated Resident #38 was able to ambulate. Section B of the Elopement Risk Evaluation
indicated Resident #38 was cognitively impaired and had a history of elopement while at home. The
Section Imminent Risk and Additional Information was unanswered. The assessment scored Resident #38
as a moderate risk for elopement.
4) Record review of a face sheet dated 6/05/2024 indicated Resident #18 was a [AGE] year-old female who
admitted on [DATE] and readmitted on [DATE] with the diagnoses of severe dementia with behavioral
disturbances, and unsteadiness on feet, weakness, difficulty walking, abnormalities with gait and mobility,
and reduced mobility.
Record review of an Annual MDS dated [DATE] indicated Resident #18 was understood and understood
others. The MDS indicated Resident #18's BIMS score was 1 indicating she had severe cognitive
impairment. The MDS indicated in Section E0900 Wandering-Presence and Frequency indicated Resident
#18 wandered daily. The MDS in Section E1000 Wandering-Impact indicated Resident #18 was not coded
as wandering posed a significant risk of getting to a potentially dangerous place (outside of the facility) or
wandered significantly to intrude on privacy or activities of others.
Record review of a Quarterly MDS dated [DATE] indicated Resident #18 was understood, and usually
understood others. The MDS indicated Resident #18 had a BIMS score of 1 indicating severe cognitive
impairment. The MDS in Section E0900 Wandering-Presence and Frequency indicated Resident #18
wandered 1 to 3 days. The MDS in Section GG-Functional Abilities and Goals indicated Resident #18 was
dependent for toileting hygiene. The MDS indicated Resident #18 was independent with sit to lying, lying to
sitting on side of bed, sitting to standing. The MDS indicated Resident #18 was set up with
chair/bed-to-chair transfers, toilet transfers, and walking.
Record review of a Comprehensive Care Plan dated 10/27/2022 indicated Resident #18 was an elopement
risk/wanderer as evidenced by a moderate risk score. The goal of the care plan indicated Resident #18
would have her safety maintained. The care plan intervention was to distract Resident #18 from wandering
by offering pleasant diversions, structured activities, food, conversation, television, and a book initiated on
6/30/2023. The Comprehensive Care Plan also included Resident #18 was at risk for feeling isolated due to
being on the facility's secured unit related to dementia. The care plan interventions were to admit to the
secured unit according to the physician's orders, and to assist and monitor resident for off unit activities and
involve Resident #18 in daily activities designed for the secured unit.
Record review of the physician's orders dated June 2024 indicated Resident #18 resided on the secured
unit as of 10/27/2022.
Record review of the progress notes dated 3/05/2024 -6/04/2024 there was no documentation noted of
Resident #18 attempting to exit the secured unit or expressing a desire to leave the secured unit.
Record review of an Elopement Risk Evaluation dated 12/29/2023 indicated Resident #18 was unable to
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675367
If continuation sheet
Page 5 of 30
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675367
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Greenville Gardens
3500 Park St
Greenville, TX 75401
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0603
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
make decisions regarding task of daily living (decisions consistent and reasonable) and she was able to
ambulate or mobilize a wheelchair. Section B Moderate Risk indicated Resident #18 had cognitive
impairment and wandered aimlessly. The Sections Imminent Risk and Additional Information was not
answered. The Elopement Risk Evaluation indicated Resident #18 was a moderate risk to elope.
Record review of an Elopement Risk Evaluation dated 3/04/2024 indicated Resident #18 was unable to
make decisions regarding task of daily living (decisions consistent and reasonable) and she was able to
ambulate or mobilize a wheelchair. Section B Moderate Risk indicated Resident #18 had cognitive
impairment and wandered aimlessly. The Sections Imminent Risk and Additional Information was not
answered. The Elopement Risk Evaluation indicated Resident #18 was a moderate risk to elope.
Record review of an Elopement Risk Evaluation dated 6/04/2024 indicated Resident #18 was unable to
make decisions regarding task of daily living (decisions consistent and reasonable) and she was able to
ambulate or mobilize a wheelchair. Section B Moderate Risk indicated Resident #18 had cognitive
impairment and wandered aimlessly. The Sections Imminent Risk indicated Resident #18 had not
ambulated or propelled self, wandered, or intentionally or unintentionally attempted to leave the facility or
had not verbalized a plan to elope. The Additional Information section the assessment indicated Resident
#18 was at risk to elope due to the elopement risk score and would remain safe within the facility unless
accompanied by staff other unauthorized persons. The Elopement Risk Evaluation indicated Resident #18
was a moderate risk to elope.
Record review of the Medication Administration Record dated May 2024 indicated Resident #18 was
receiving an antipsychotic medication and required monitoring closely for significant behaviors of
hallucination, physical aggression, verbal aggression, paranoia, repetitive verbalization, or other behaviors
for all of May dating May 1, 2024 - May 31, 2024.
Record review of the Medication Administration Record dated June 2024 indicated Resident #18 was
receiving an antipsychotic medication and required monitoring closely for significant behaviors of
hallucination, physical aggression, verbal aggression, paranoia, repetitive verbalization, or other behaviors
for June 1st, 2nd, 3rd, 4th, and the 5th.
5). Record review of a face sheet dated 6/05/2024 indicated Resident #47 was a [AGE] year-old-male who
admitted on [DATE] and readmitted on [DATE] with diagnoses of dementia with mood disturbances and
without behaviors disturbances, muscle weakness, and unsteadiness on his feet.
Record review of a Comprehensive Care Plan dated 3/16/2022 and revised on 1/12/2024 indicated
Resident #47 resided on the secured unit for his safety related to his diagnosis of dementia. The goal of the
care plan was Resident #47 would not leave the facility unassisted. The interventions included to distract
Resident #47 from wandering by offering pleasant diversions, structured activities, food, conversation,
television, and a book. The care plan also indicated to provide Resident #47 with structured activities,
toileting, walking inside and outside, reorientation strategies including signs, pictures, and memory boxes.
Record review of the Consolidated Physician's orders dated June 2024 indicated on 3/13/2024 Resident
#47 had an order to be admitted on the secured unit due to exit seeking behaviors.
Record review of an Elopement Risk Evaluation dated 2/12/2024 indicated Resident #47 was not able to
make decisions regarding task of daily living (decisions consistent and reasonable) and Resident #47 was
able to ambulate. The Elopement Risk Evaluation Section Moderate risk indicated Resident #47
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675367
If continuation sheet
Page 6 of 30
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675367
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Greenville Gardens
3500 Park St
Greenville, TX 75401
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0603
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
was cognitively impaired and wandered aimlessly. The Sections Imminent Risk and Additional information
was not answered. The assessment indicated Resident #47 was a moderate risk for elopement.
Record review of an Elopement Risk Evaluation dated 3/14/2024 indicated Resident #47 was not able to
make decisions regarding task of daily living (decisions consistent and reasonable) and Resident #47 was
able to ambulate. The Elopement Risk Evaluation Section Moderate risk indicated Resident #47 was
cognitively impaired and wandered aimlessly. The Sections Imminent Risk and Additional information was
not answered. The assessment indicated Resident #47 was a moderate risk for elopement.
Record review of an Elopement Risk Evaluation dated 6/04/2024 indicated Resident #47 was not able to
make decisions regarding task of daily living (decisions consistent and reasonable) and Resident #47 was
able to ambulate. The Elopement Risk Evaluation Section Moderate risk indicated Resident #47 was
cognitively impaired and wandered aimlessly. The Sections Imminent Risk and Additional information was
not answered. The assessment indicated Resident #47 was a moderate risk for elopement.
During an observation on 6/03/2024 at 10:17 a.m., Resident #23 was sitting in the dining room in her
wheelchair at the dining table in the secured unit. Resident #23 was unable to be interviewed.
During an observation and interview on 6/03/2024 at 10:18 a.m., Resident #35 was lying in her bed asleep
on the secured unit. Resident #35 said she was just sleeping.
During an observation on 6/03/2024 at 10:39 a.m., Resident #18 was sitting in her wheelchair in the dining
room on the secured unit. Resident #18 said she was doing well. Resident #18 was unable to be further
interviewed.
During an observation on 6/03/2024 at 10:48 a.m., Resident #47 was lying in his bed on the secured unit.
Resident #47 was unable to be interviewed.
During an interview on 6/03/2024 at 1:50 p.m., LVN A said Resident #'s 35, 23, 18, and 47 have not
attempted elopement behaviors in several months but she said Resident #47 had a history of attempting
elopement but was unsure of the date.
During an observation on 6/04/2024 at 10:16 a.m., Resident #23 was sitting at the dining table in the
secured units dining room.
During an observation and interview on 6/04/2024 at 10:18 a.m., Resident #35 said she was just resting in
her bed in the secured unit. Resident #35 said she felt her needs were being met and denied abuse.
During an observation and interview on 6/04/2024 at 10:22 a.m., Resident #47 was sitting in the secured
units dining room having a snack. Resident #47 said his snack was good.
During an observation and interview on 6/04/2024 at 10:24 a.m., Resident # 18 was sitting in her
wheelchair in the dining room of the secured unit eating a snack. Resident #18 said her snack was good.
During an interview on 6/04/2024 at 1:40 p.m., the DON said she was unsure why Resident #'s 23, 18, 47,
and 35 remained on the secured unit when their elopement risks scores were indicative a moderate risk to
elope the facility. The DON was asked to provide documentation of elopement behaviors.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675367
If continuation sheet
Page 7 of 30
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675367
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Greenville Gardens
3500 Park St
Greenville, TX 75401
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0603
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
During an interview on 6/04/2024 at 1:51 p.m., CNA B said she was routinely providing care for the
residents for the secured unit. CNA B said Resident #''s 47 had a history of going to the doors to attempt to
leave but not demonstrated this behavior recently. CNA B said Resident #'s 23,18, and 35 had not
attempted wandering to the doors in more than two months.
During an observation and interview on 6/05/2024 at 7:49 a.m., Resident #35 was no longer on the secured
unit. Resident #35 was observed in the general community. Resident #35 said she was moved, and she
liked her new room. Resident #35 said the staff seemed nicer and was okay with her remaining in the bed.
During an interview on 6/5/24 at 2:30 PM, RN C said She said Resident #18 went on hospice 2 weeks ago.
She said Resident #18 had not tried to leave the unit or showed any desires she had wanted to leave. RN C
said Resident #18 was more confused. RN C said Resident #23 had behaviors but was not able to walk.
RN C said Resident #23 would not be able to leave the building. RN C said she did not feel the residents
were appropriate to be in the unit if they are unable to leave the building or trying to exit seek.
During an interview on 6/05/2024 at 3:49 p.m., the DON said the Elopement Risk Assessments were
completed on admission and quarterly by the nurses. The DON said the Elopement Risk Assessments
were reviewed on Fridays. The DON said when a resident no longer qualified for the secured unit the
physician was notified for an order to come off the secured unit and the family and resident were notified.
The DON said she believed the Secured Unit policy gave discretion to the Administrator to keep a resident
on the secured unit although the assessment failed to meet the criteria for placement. The DON said she
was unable to provide documentation of exit seeking behaviors. The DON said the Administrator could
explain further. The DON said she would not want to live on the secured unit if she was a resident and had
not demonstrated a need to reside on the unit. The DON said a resident could have failure to thrive issues,
and a decline in socialization.
During an interview on 6/05/2024 at 4:06 p.m., the Administrator said he expected the Elopement Risk
Assessments and the documentation to reflect a resident's need to reside on the secured unit. The
Administrator was unable to provide documentation of elopement behaviors for Resident #'s 50, 23, 18, 47,
and 35. The Administrator said the DON was responsible for ensuring the resident documentation supports
the residents to reside in the secured unit. The Administrator said he believed the policy for the secured unit
allowed for his discretion not to move a resident from the secured unit when the assessments reflect
otherwise. The Administrator said he would want to reside where he was supposed to reside if he was a
resident on the secured unit with no supporting documentation to be on the unit he would not want to reside
on the secured unit.
Record review of a Secure Care neighborhood policy dated 8/2020 indicated the goal of the Secure Care
neighborhood was to meet the individual needs of residents with dementia related illness. The Secure Care
neighborhood will provide a safe environment that maximizes independence and provides an activity
intensive atmosphere. Policy: l. The secure care neighborhood may be sued to keep residents who are a
high risk for elopement safe from exiting the facility. The resident should have an Elopement Risk
Assessment completed with a physician order completed. ll. Residents eligible for admission to the Secure
Care Neighborhood will have a diagnosis of dementia or dementia related illness. Procedure: l. Resident
eligible for admission for the Secure Care Neighborhood will have a diagnosis of dementia or a dementia
related illness. A. The need for admission to the Secure Care neighborhood must have a physician's order.
ll. The following criteria must be met in order for the resident to meet for participation in the Secure Care
neighborhood program. If one of more of the criteria is not
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675367
If continuation sheet
Page 8 of 30
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675367
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Greenville Gardens
3500 Park St
Greenville, TX 75401
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0603
Level of Harm - Minimal harm
or potential for actual harm
met, an exception for admission may be made only at the discretion of the administrator. Exception of
admission will be made on an individual case by case basis. A. The resident must have a diagnosis of
dementia or related illness.
B. The resident musts be medically stable with no IV's or feeding tubes.
Residents Affected - Some
C. If the resident expresses physical abusive and/or combative behaviors, they must be manageable
through therapeutic approaches and/or low to moderate mediations.
D. The resident must be alert at least 50% of the day.
E. The resident must be able to assist in ADL activities including dressing, bathing, and toileting
independently or with the assist of one.
F. The resident must be able to participate in at least three activity programs per day which are scheduled
to meet the individual needs of the residents.
G. The resident must be a high-risk wander.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675367
If continuation sheet
Page 9 of 30
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675367
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Greenville Gardens
3500 Park St
Greenville, TX 75401
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to
prevent accidents.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2. Record
review of a face sheet dated 6/04/2024 indicated Resident #38 was a [AGE] year-old male who admitted on
[DATE], readmitted on [DATE], and most recently readmitted on [DATE] with the diagnoses of stroke and
dementia.
Record review of an Annual MDS dated [DATE] indicated Resident #38 was understood and understood
others. The MDS indicated Resident #38's BIMS score was a 3 indicating he had severe cognitive
impairment. The MDS indicated Resident #38 was independent with personal hygiene which included
shaving.
Record review of the Comprehensive Care Plan dated 4/27/2022 indicated Resident #38 had a stroke. The
goal of the care plan was Resident #38 would be able to communicate needs daily and be free from
complications related to a stroke. The interventions of this care plan were to monitor and document the
resident's abilities for ADLs and assist Resident #38 as needed and allow Resident #38 to do what he
could do for himself.
During an observation on 6/03/2024 at 10:19 a.m., Resident #38 was sitting in his recliner. Resident #38
has his television remote and a disposable personal razor sitting in his window on the ledge.
During an observation, and interview on 6/04/2024 at 10:30 a.m., Resident #38 had a disposable razor
sitting on the ledge of the window next to his recliner. LVN A said when asked about the razor said,
Resident #38 you know you need to give the razor back to us when you finish using it. LVN A was asked
does Resident #38 have a diagnosis of dementia, and she agreed. LVN A said Resident #38 should not
have kept the razor and stored the razor in his window ledge. LVN A said the unit had residents who
wandered and could have an injury from obtaining the razor.
During an interview on 6/05/2024 at 3:49 p.m., the DON said a razor should be placed in a sharps
container once used. The DON said the unit staff were responsible for ensuring the proper discarding of
used razors. The DON said this was monitored with every 2-hour rounds by the nursing staff. The DON said
a resident could obtain the opened, used razor and injure themselves.
During an interview on 6/05/2024 at 4:20 p.m., the Administrator said storing a disposable razor in the
window ledge was not the appropriate place to store a razor. The Administrator said the storing of an open
and used razor in the window ledge posed a safety risk. The Administrator said the secured unit staff were
responsible for ensuring sharps were stored properly.
Record review of the facility policy titled, Smoking, dated November 2023, indicated, It is the policy to
respect the resident choice to smoke and to maintain a safe healthy environment for both smokers and
non-smokers #8. All smoking materials will be stored in a secure area to ensure they are kept safe.
Record review of a Sharps Disposal policy dated 6/2020 indicated, The purpose of the policy was to ensure
nursing staff discarded contaminated sharps in designated containers. l. Nursing staff using sharps discard
them as soon as feasible into designated containers.
Based on observation, interview, and record review, the facility failed to ensure adequate monitoring of
cigarettes to prevent accidents or hazards for 1 of 3 residents reviewed (Resident #54) and the facility failed
to ensure 1 of 1 unit environment remained free of accident hazards for 1 of 18
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675367
If continuation sheet
Page 10 of 30
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675367
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Greenville Gardens
3500 Park St
Greenville, TX 75401
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
residents (Resident #38) reviewed for accidents and hazards.
Level of Harm - Minimal harm
or potential for actual harm
1. The facility did not ensure Resident # 54 did not have his cigarettes which were left out on his bedside
table.
Residents Affected - Few
2. The facility failed to ensure Resident #38's personal disposable razor was disposed of or stored properly
after use to prevent accidents.
These failures could place residents at risk for injury.
Findings included:
1.Record review of Resident #54's face sheet, dated 06/05/24, indicated Resident #54 was a [AGE]
year-old male who was admitted to the facility on [DATE]. Resident #54 had diagnoses which included
anxiety (a feeling of fear, dread, and uneasiness), Insomnia (when you are not sleeping as you should),
depression(sadness), and high blood pressure.
Record review of Resident #54's quarterly MDS assessment, dated 01/26/24, indicated Resident #54
understood and was understood by others. Resident #54's BIMS score was 15, which indicated he was
cognitively intact. Resident #54 required assistance with bathing and independent with toileting, personal
hygiene, transfer, dressing, bed mobility, and eating.
Record review of Resident # 54's Smoking assessment dated [DATE] indicated Resident #54 was a
smoker. It indicated he required minimal supervision while smoking and his smoking material should have
been kept at the nurses' station.
Record review of Resident #54's comprehensive care plan dated 03/13/23 indicated he was a smoker. The
intervention was for the staff to keep his smoking material at the nurses' station.
During an observation on 06/03/24 at 10:00 a.m., cigarettes were observed on Resident #54's bedside
table.
During an interview on 06/03/24 at 12:10 p.m., Resident #54 said he kept his cigarettes and lighter. He said
unknown staff were aware he kept his cigarettes and lighter. He said he signed himself out to smoke and it
was too much of a hassle to ask for his cigarettes and lighter each time he signed out on pass.
During an interview on 06/05/24 at 4:06 p.m., LVN E said he does not know how Resident #54 gets his
cigarettes. He said he does ask Resident #54 for his lighter and cigarettes when he returns from outside or
out on pass. He said cigarettes and lighters should be kept at the nurse's station. He said another resident
could get the cigarettes and lighter if left out and cause a fire.
During an interview on 06/05/24 at 4:09 p.m., the DON said she was unaware Resident #54 had his
cigarettes on him. She said she was aware Resident #54 signed himself out to smoke. She said the nurses
should ensure they collect all smoking material of all residents who had smoked during smoking times and
residents who had signed back in from out on pass. She said it was their policy for residents to smoke in
designated areas and for all smoking material to be kept in a box at the nurses' station. She said if Resident
#54 had his smoking material and left them out it could be a potential fire hazard.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675367
If continuation sheet
Page 11 of 30
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675367
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Greenville Gardens
3500 Park St
Greenville, TX 75401
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
During an interview on 06/05/24 at 4:49 p.m., ADON, LVN F said Resident #54's cigarettes and lighter
should be at the nurses' station like all other residents who smoke. She said whoever took the residents out
to smoke should receive all smoking material back from the residents and the nurses should receive all
smoking material back when the resident(s) signed back in from out on pass. She said failure to keep
smoking material at the nurses' station could result in burns.
Residents Affected - Few
During an interview on 06/05/24 at 5:03 p.m., the Administrator said all residents who smoked should have
their smoking material locked up at the nurses' station. He said Resident #54 had been non-compliant with
following the smoking policy and they had issued him a 30-day notice. The Administrator said he still
expected Resident #54 to have his smoking material locked up at the nurses' station for safety.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675367
If continuation sheet
Page 12 of 30
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675367
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Greenville Gardens
3500 Park St
Greenville, TX 75401
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0758
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated,
prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic
medications are only used when the medication is necessary and PRN use is limited.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interviews and record review, the facility failed to ensure each resident's drug regimen was free from
unnecessary psychotropic drugs (without adequate behavior or side effect monitoring) for 3 of 8 (Resident
# 54, Resident # 64, and Resident # 3) residents who were reviewed for psychotropic medication.
1. The facility failed to ensure Resident #54 had behavior monitoring (monitor activities and mood) for his
prescribed Venlafaxine (an antidepressant used to treat major depression) for the months of May and June
2024.
2. The facility failed to ensure Resident #64 had behavior monitoring (monitor activities and mood) and side
effects (unwanted undesirable effects that are possibly related to a drug) for his prescribed Lexapro (an
antidepressant used to treat depression) for the months of May and June 2024.
3. The facility failed to ensure Resident #3 had behavior monitoring (monitor activities and mood) for her
prescribed Duloxetine (an antidepressant; that is used to treat depression and anxiety) for the months of
May and June 2024.
These deficient practices could place residents at risk of not receiving the intended therapeutic benefits of
their psychotropic medications.
Findings included:
1. Record review of Resident #54's face sheet, dated 06/05/24, indicated Resident #54 was a [AGE]
year-old male who was admitted to the facility on [DATE]. Resident #54 had diagnoses which included
depression (a common and serious medical illness that negatively affects how you feel, the way you think,
and how you act), anxiety (impaired ability to remember, think, or make decisions that interferes with doing
everyday activities), Insomnia (when you are not sleeping as you should), and high blood pressure.
Record review of Resident #54's quarterly MDS assessment, dated 04/05/24, indicated Resident #54
understood and was understood by others. Resident #54's BIMS score was 15, which indicated he was
cognitively intact. Resident #54 required assistance with bathing and independent with toileting, personal
hygiene, transfer, dressing, bed mobility, and eating. The MDS indicated Resident #54 had received an
antidepressant during the 7-day look-back assessment period.
Record review of Resident #54's physician order dated 05/14/24 indicated an order for Venlafaxine (Effexor)
75 mg, give 1 capsule by mouth daily for diagnosis of depression. Resident #54 had a medication dose
change and no order for behavior monitoring was noted.
Record review of Resident #54's physician order dated 06/13/23 and discontinued 05/14/24 indicated an
order for Venlafaxine (Effexor) 150 mg, give 1 capsule by mouth daily for diagnosis of depression. No order
for behavior monitoring was noted.
Record review of Resident #54's comprehensive care plan dated 03/13/23 indicated Resident #54 required
antidepressant medication for diagnosis of Depression. Intervention for staff was to give
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675367
If continuation sheet
Page 13 of 30
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675367
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Greenville Gardens
3500 Park St
Greenville, TX 75401
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0758
antidepressant medications ordered by the physician and monitor/document side effects.
Level of Harm - Minimal harm
or potential for actual harm
Record review of Resident #54's MAR dated 06/01/24-06/31/24 did not indicate any behavior monitoring.
Residents Affected - Some
Record review of Resident #54's pharmacy recommendations dated 04/01-04/12/24 indicated no behavior
monitoring was noted during those visits. The pharmacy recommended the facility add behavior monitoring
but they did not.
2. Record review of Resident #64's face sheet dated 06/10/24 indicated Resident #64 was a [AGE]
year-old, male admitted on [DATE] and readmitted on [DATE] with diagnosis including depressive disorders
(a common and serious medical illness that negatively affects how you feel, the way you think and how you
act), anxiety (impaired ability to remember, think, or make decisions that interferes with doing everyday
activities), and Dementia( forgetfulness).
Record review of Resident #64's quarterly MDS assessment dated [DATE] indicated Resident #64 was
usually understood and usually understood by others. The MDS indicated Resident #64 had a BIMS score
of 06 which indicated moderately impaired cognition. The MDS indicated Resident #64 required total
assistance for all ADLs. The MDS indicated Resident #64 had received an antidepressant during the 7-day
look-back assessment period.
Record review of Resident #64's care plan dated 11/15/23, indicated Resident #64 required antidepressant
medication for diagnosis of Depression. Intervention for staff was to give antidepressant medications
ordered by physician and monitor/document side effects. Monitor/document/report to MD prn ongoing signs
and symptoms of depression unaltered by antidepressant meds: Sad, irritable, anger, never satisfied,
crying, shame, worthlessness, guilt, suicidal ideations, neg. mood/comments, slowed movement , agitation,
disrupted sleep, fatigue, lethargy, does not enjoy usual activities, changes in cognition, changes in
weight/appetite, fear of being alone or with others, unrealistic fears, attention seeking, concern with body
functions, anxiety, constant reassurance.
Record review of Resident #64's physician order dated 01/16/24 indicated an order for Lexapro, 10mg, give
1 tablet, daily for diagnosis of depressive disorders. No order for monitoring behavior or side effects was
noted.
Record review of Resident #64's MAR dated 06/01/24-06/31/24 did not indicate any behavior monitoring.
Record review of Resident #64's MAR dated 06/01/24-06/31/24 did not indicate any side effect monitoring.
Record review of Resident #64's pharmacy recommendations dated 04/01-04/12/24 and 05/01-05/05/24
indicated no behavior monitoring was noted during those visits. The pharmacy recommended the facility
add behavior monitoring but they did not.
3. Record review of Resident #3's face sheet dated 06/10/24 indicated Resident #3 was a [AGE] year-old,
female admitted on [DATE] and readmitted on [DATE] with diagnoses including depression (is a common
and serious medical illness that negatively affects how you feel, the way you think and how you act),
dementia (Forgetfulness) and Diabetes.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675367
If continuation sheet
Page 14 of 30
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675367
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Greenville Gardens
3500 Park St
Greenville, TX 75401
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0758
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Record review of Resident #3's admission MDS assessment dated [DATE] indicated Resident #3 was
sometimes understood and understood by others. The MDS indicated Resident #3 had severely impaired
cognition. The MDS indicated Resident #3 required total assistance for all ADLs. The MDS indicated
Resident #3 had received an antidepressant during the 7-day look-back assessment period.
Record review of Resident #3's care plan dated 01/15/24, indicated Resident #3 received antidepressant
medication related to major depression. The intervention was for staff to give antidepressant medications
ordered by the physician. Monitor/document side effects and effectiveness.
Record review of Resident #3's physician order dated 03/06/24 indicated an order for Duloxetine HCL
60MG, give 1 capsule daily for depression. No order for behavior monitoring was noted.
Record review of Resident #3's MAR dated 06/01/24-06/31/24 did not indicate any behavior monitoring.
Record review of Resident #3's pharmacy recommendations dated 04/01-04/12/24 and 05/01-05/05/24
indicated no behavior monitoring was noted during those visits. The pharmacy recommended the facility
add behavior monitoring but they did not.
During an interview on 06/05/24 at 4:06 p.m., LVN E said if a resident had psychoactive medication, then
they should have side effects and behavior monitoring. He said the nurses were supposed to place an order
for behavior and side effect monitoring when they received the new order. He said without proper
monitoring nurses would not know if the resident was having side effects or change in mood or behavior
related to the medication.
During an interview on 06/05/24 at 4:09 p.m., the DON said behavior monitoring and side effects
monitoring were on the MAR/TAR. She said the charge nurses were responsible for entering the behavior
monitoring and/or the side effects monitoring when they did an admission or started a new medication. She
said ADON #1 was responsible for ensuring nurses had inputted the behavior monitoring or side effects
monitoring as needed. She said behavior monitoring was to monitor if the resident had behaviors related to
what the medication was prescribed to treat. She said side effects should be monitored to see if any other
interventions need to be placed or medication discontinued if causing side effects. She said failure to have
behavior monitoring or side effect monitor could cause the nurses to miss a side effect or behavior.
During an interview on 06/05/24 at 4:49 p.m., ADON LVN F said the nurses were supposed to write orders
for side effects and behavior monitoring when they received an order for psychoactive medication. She said
she was responsible as the overseer for the side effects and behavior monitor sheets. She said she had
been at the facility for a month and was working on a system to ensure the monitoring was in place. She
said she was learning the process of pharmacy recommendations. She said she had been trained but had
not had enough time to review all residents who took psychoactive medications for side effects or behavior
monitoring. She said they monitored residents to see if they had an improvement, were stable, or needed
medication changes.
During an interview on 06/05/24 at 5:03 p.m., the Administrator said the nurses were responsible for
ensuring the side effects and behavior monitoring sheets were in place and the nurse managers were the
overseers. He said without monitoring, nurses would not know if the medication had been effective or not.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675367
If continuation sheet
Page 15 of 30
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675367
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Greenville Gardens
3500 Park St
Greenville, TX 75401
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0758
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Record review of the facility's Psychotherapeutic Drug Management, policy dated 06/2020 indicated, To
implement the most desirable and effective intervention to change, modify, decrease, or eliminate behaviors
that are distressing to the resident, and or decreasing or negatively impacting the resident's quality of life.
Behavior interventions for individualized, non-pharmacological approaches to care that are provided as part
of a supportive physical and psychological cycle social environment, directed towards understanding,
preventing, relieving, and or accommodation accommodating a resident's distress or loss of abilities as well
as maintaining or improving a resident mental cycle or psychosocial well-being . X Nursing Responsibility:
B. Will monitor psychotropic drug use daily noting any adverse effects. (i.e., EPS, Tardive dyskinesia,
excessive dose, or distressed behavior). C. Will monitor the presence of target behaviors daily D. Review
the use of the medication with the physician and the interdisciplinary team at least quarterly to determine
the continued presence of target behaviors and or the presence of any adverse effects of the medication
use .
Event ID:
Facility ID:
675367
If continuation sheet
Page 16 of 30
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675367
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Greenville Gardens
3500 Park St
Greenville, TX 75401
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0759
Ensure medication error rates are not 5 percent or greater.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure that its medication error rates were not
5 percent or greater. There were 3 errors out of the 58 opportunities, resulting in a 5.17 percent medication
error rate involving 2 out of 5 residents reviewed for medication errors. (Residents #6 and #35)
Residents Affected - Few
1. The facility failed to ensure Resident #6's MiraLAX (laxative) was administered as ordered on 06/04/24.
2. The facility failed to ensure Resident #35's fluticasone (nasal spray that treats allergy symptoms) and
guaifenesin (medication used to relieve chest congestion) were administered as ordered on 06/04/24.
These failures could place residents at risk of not receiving the therapeutic outcomes and possible negative
outcomes.
Findings included:
1. Record review of Resident #6's face sheet dated 06/05/24, indicated a [AGE] year-old female who
admitted to the facility on [DATE], and readmitted on [DATE]. Resident #6 had diagnoses of type 2 diabetes
mellitus (a long-term condition in which the body has trouble controlling blood sugar and using it for
energy), peripheral vascular disease (circulatory condition in which narrowed blood vessels reduce blood
flow to the limbs), atrial fibrillation (an irregular often rapid heart rate that commonly causes poor blood
flow), weakness, and hypertension (high blood pressure).
Record review of Resident #6's annual MDS assessment dated [DATE], indicated was able to make herself
understood and understood others. The MDS assessment indicated Resident #6 had a BIMS of 15, which
indicated her cognition was intact. The MDS assessment indicated Resident #6 did not refuse care or had
constipation.
Record review of Resident #6's comprehensive care plan dated 05/17/24, did not indicate she had
constipation issues or was receiving MiraLAX.
Record review of Resident #6's order summary report dated 06/05/24, indicated she had an order for
MiraLAX powder 17 GM/scoop give 17 grams by mouth in the morning for constipation with an order start
date of 10/19/2021.
Record review of Resident #6's medication administration record dated 06/01/24- 06/30/24 indicated she
had received MiraLAX 17 on 06/04/24.
During an observation of the medication administration on 06/04/24 at 08:07 AM, MA G did not administer
the MiraLAX as ordered to Resident #6.
During an interview on 06/05/24 at 09:30 AM, MA G said Resident #6 did not like to take her MiraLAX daily
and usually took it every other day. MA G said she thought she had signed the medication out as given but
she should have struck it out and marked out as drug refused. MA G said since she was moving so fast,
she accidently marked it as given. MA G said by Resident #6 was at risk for
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675367
If continuation sheet
Page 17 of 30
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675367
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Greenville Gardens
3500 Park St
Greenville, TX 75401
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0759
constipation by not administering the MiraLAX.
Level of Harm - Minimal harm
or potential for actual harm
2. Record review of Resident #35's face sheet dated 06/05/24, indicated a [AGE] year-old female who
admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses which included dysphagia
(difficulty swallowing), dementia (memory loss), essential hypertension (high blood pressure), and chronic
kidney disease (a condition characterized by a gradual loss of kidney function).
Residents Affected - Few
Record review of Resident #35's comprehensive care plan dated 03/13/24 did not indicate Resident #35
was receiving fluticasone for allergic rhinitis or guaifenesin for cough.
Record review of Resident #35's quarterly MDS assessment dated [DATE], indicated she understood
others and usually was able to make herself understood. The MDS assessment indicated he had a BIMS
score of 10, which indicated her cognition was moderately impaired.
Record review of Resident #35's order summary report dated 06/05/24, indicated she had the following
orders:
*Fluticasone propionate nasal suspension 50mcg /act: 2 sprays in both nostrils in the morning for allergic
rhinitis with a start date of 03/08/24.
*Guaifenesin ER (extended release) 600mg tablet: give one tablet by mouth every 12 hours as needed for
cough with an order start date of 03/08/24.
Record review of Resident #35's medication administration record dated 06/01/24-06/30/24, indicated
Resident #35 received fluticasone 50mcg/act 2 sprays each nostril and guaifenesin 600mg 1 tablet by
mouth on 06/04/24.
During an observation of the medication administration on 06/04/24 at 08:33 AM, MA G did not administer
Resident #35's guaifenesin tablet and only administered one spray of fluticasone to each nostril. MA G
failed to administer Resident #35's guaifenesin and fluticasone as ordered.
During an interview on 06/05/24 at 09:30 AM, MA G said Resident #35 should have received 2 sprays of
fluticasone to each nostril and 1 tablet of guaifenesin during the medication pass on 06/04/24. MA G said
they did not have the guaifenesin tablets available at the facility and had told medical records that the
medication needed to be ordered. MA G said she should have marked the guaifenesin as not administered
and notified the nurse that medication was not available. MA G said Resident #35 was at risk for stuffy nose
and congestion since medications were not administered as ordered. MA G said the medications rights
were as follows: the right dose, the right time, the right medication, the right patient, and the right route. MA
G said she had been checked off on medication administration. MA G said she was in a hurry and to
nervous but should have had paid better attention to the medication administration record.
During an interview on 06/05/24 at 3:02 PM, ADON F said she expected medications to be administered as
ordered. ADON F said Resident #6's MiraLAX should have been administered unless Resident #6 had
refused. ADON said medications refused should have been marked as refused and not administered.
ADON F said Resident #35's fluticasone and guaifenesin should have been administered as ordered.
ADON F said if a medication was not available, staff should notify medical records staff and the nurse so
medication could have been reordered. ADON F said medications not administered should not have been
documented as given. ADON F said Resident #6 was at risk for constipation and Resident #35 was at
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675367
If continuation sheet
Page 18 of 30
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675367
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Greenville Gardens
3500 Park St
Greenville, TX 75401
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0759
risk for allergy problems. ADON F said MA G was responsible for administrating medications as ordered.
Level of Harm - Minimal harm
or potential for actual harm
During an interview on 06/05/24 at 03:24 PM, the DON said she expected medications to be administered
as ordered. The DON said Resident #6 refusal of MiraLAX should have been documented as refused and
not administered. The DON said Resident #35 should have received 2 sprays of fluticasone and 1 tablet of
guaifenesin as ordered. The DON said MA G was responsible for ensuring medications were administered
as ordered. The DON said Resident #35 was at risk for medications not being effective and congestion.
Residents Affected - Few
During an interview on 06/05/24 at 03:25 PM, the Administrator said he expected medications to be
administered per the physician's orders. The Administrator said residents were at risk for adverse effects for
not receiving medications as ordered. The Administrator said MA G was responsible for administering
medications as ordered by the physician. The Administrator said the DON and ADON were responsible for
ensuring the medication aides were checked off on medication administration.
Record review of the facility's undated policy Medication-Administration indicated . Medication will be
administered by a Licensed Nurse per the order of an Attending Physician or licensed independent
practitioner, or as consistent with state law . The licensed nurse must know the following information about
any medication they are administering. A. The drug's name. B. The drug's route of administration. C. The
drug's action. D. the Drug's indication for use and desired outcome. E. The drug's usual dosage. F. The
drug's side effects and adverse effects. G. Any precautions and special considerations .When a medication
is held for any reason, the Licensed Nurse will initial the appropriate area on the MAR and circle his/her
initials. The Licensed Nurse will document the reason the medication was held on the back of the MAR.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675367
If continuation sheet
Page 19 of 30
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675367
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Greenville Gardens
3500 Park St
Greenville, TX 75401
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0761
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted
professional principles; and all drugs and biologicals must be stored in locked compartments, separately
locked, compartments for controlled drugs.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed store all drugs and biologicals in locked
compartments under proper temperature controls and permit only authorized personnel to have access to
the keys for 1 of 3 nurse medication carts and 2 of 23 residents reviewed in sample (Residents #69 and
#43).
1. The facility failed to ensure Resident #69 did not have prescribed medication Prostat AWC oral liquid
(medication used to aid in wound healing) left at bedside on 06/04/24.
2. LVN D failed to ensure the 400 hall nurse medication cart was locked when it was left unattended on
06/04/24 when she went to wash her hands.
3. The facility failed to ensure LVN D properly secured Resident #43's insulin pen inside the nurse's
medication cart on 06/04/24.
These failures could place residents at risk of injury.
Findings included:
1.Record review of Resident #69's face sheet dated 06/04/24 indicated he was a [AGE] year-old male who
admitted to the facility on [DATE] and re-admitted on [DATE] with the diagnoses of partial traumatic
amputation of left foot, Dementia (a disease in which causes a decline in a person's cognitive ability to
perform day to day activities, Schizophrenia (mental disorder characterized by episodes of psychosis
generally misperceptions of real life), Diabetes Mellitus (disease in which it causes too much sugar in the
blood), and weakness.
Record review of Resident #69's quarterly MDS dated [DATE] indicated he had a BIMS score of 8 which
meant he had moderately impaired cognition. The MDS also indicated he required maximal assistance with
toileting, transfers, dressing, and bathing, and he was independent with eating.
Record review of Resident #69's care plan dated 04/24/24 indicated he had wounds to his bilateral feet that
he was being seen by outpatient wound care with interventions for Resident #69 to have no complications
to his right and left feet, and to have Prostat AWC (medication used to aid in wound healing) 30ml twice a
day until they were healed.
Record review of Resident #69's order summary report dated 06/04/24 indicated he had an order as
followed:
1.Prostat AWC Oral Liquid (Amino Acids-Protein Hydrolysate) Give 30 ml by mouth two times a day for
wound healing until all wounds are healed with a start date of 05/18/24 and no end date.
Record review of Resident #69's administration record dated June 2024 indicated Medication Aide G
administered the Prostat AWC liquid (medication used to aid in wound healing) to Resident #69 on
06/04/24 at 8:00 AM dose, when it was found at Resident #69's bedside.
During an observation and interview on 06/04/24 at 08:23 AM Resident #69 was sitting on the side of
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675367
If continuation sheet
Page 20 of 30
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675367
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Greenville Gardens
3500 Park St
Greenville, TX 75401
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0761
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
his bed eating his breakfast and showed the surveyor his wound healing medication that was left at his
bedside for him to take. He said he did not like taking the medication until he ate.
During an observation and interview on 06/04/24 at 08:33 AM the MDS Nurse came into Resident #69's
room while he had his Prostat AWC liquid (medication used to aid in wound healing) in a 30ml medicine
cup and said he should not have his medication at his bedside and that the medication aide should have
stood there while the resident took his medicine. The MDS Nurse said the importance of the staff standing
at bedside until a resident completely took their medications, was to ensure the resident took the
medication and prevented a wandering resident from getting medication and taking it.
During an interview on 06/04/24 at 08:57 AM Medication Aide G said she gave Resident #69 his 08:00 Am
medication. She said that while she was giving him his medication, she was distracted by another resident
and forgot to ensure Resident #69 took his medications. Medication Aide G said she was responsible for
ensuring residents took their medications prior to her leaving the bedside. She said the failure could have
placed Resident #69 at risk for not taking his medication or possibly allowed another resident to get the
medication and take it.
During an interview on 06/05/24 at 04:02 PM the DON said no medications should have been left at
Resident #69's bedside. She said she expected the nurses and Medication Aides to be watching all
medications being administered. The DON said the failure placed a risk for other residents taking the
medications and placed the facility at risk for not following doctor orders. The DON said she was
responsible for ensuring the med aides and nurse were administering medications correctly.
During an interview on 06/05/24 at 04:31 PM the Administrator said he expected the staff to remain with
residents and observe the residents take medications. He said the failure placed a risk for Resident #69 not
taking his medication as ordered or risk for another resident to get the medication and take.
2. Record review of Resident #43's face sheet dated 06/05/24, indicated a [AGE] year-old male who
admitted to the facility on [DATE] and readmitted [DATE]. Resident #43 had diagnoses type 2 diabetes
mellitus (a long-term condition in which the body has trouble controlling blood sugar and using it for
energy), metabolic encephalopathy (problem in the brain caused by chemical imbalance in the blood),
cerebral infarction (stroke), chronic kidney disease (a condition characterized by a gradual loss of kidney
function), and atrial fibrillation (an irregular often rapid heart rate that commonly causes poor blood flow).
Record review of Resident #43's comprehensive care plan dated 02/18/23 indicated Resident #43 had
diabetes and used diabetic medications. The care plan interventions indicated to administer diabetic
medications as ordered.
Record review of Resident #43's annual MDS assessment dated [DATE], indicated he was able to make
himself understood and understood others. The MDS assessment indicated he had a BIMS score of 9,
indicating his cognition was moderately impaired. The MDS assessment indicated Resident #43 received
insulin injections 7 out of the 7 day look back period.
Record review of Resident #43's order summary report dated 06/05/24, indicated he had an order for Fiasp
FlexTouch (fast acting insulin indicated to improve glycemic control in patients with diabetes) 100 unit/ml
per sliding scare before meals for diabetes with a start date of 04/29/24.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675367
If continuation sheet
Page 21 of 30
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675367
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Greenville Gardens
3500 Park St
Greenville, TX 75401
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0761
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Record review of Resident #43's nurse administration record dated 06/01/24-06/30/24, indicated he
received Fiasp 100unit/ml per sliding scale three times a day.
During an observation and interview on 06/04/24 at 10:31 AM, LVN D entered Resident #43's bathroom to
wash her hands. LVN D left the 400-hall nurse's medication cart unlocked. LVN D obtained Resident #43's
blood sugar and administered his insulin. LVN D placed Resident #43's Fiasp Flexpen on top of the nurse
medication cart and went inside Resident #43's bathroom to wash her hands. LVN D left the nurse
medication cart unlocked. LVN D failed to properly secure Resident #43's insulin pen and the nurse
medication cart when she them out of her view. LVN D said she was responsible for ensuring the cart was
locked and medications secured when leaving the cart and medications unattended. LVN D said someone
passing by could have gotten the insulin or the medications inside the cart.
During an interview on 06/05/24 at 03:02 PM, ADON F said she expected medications to be properly
secured inside the medication cart and the medications cart to be locked when leaving them unattended.
ADON F said the person administering medications was responsible for ensuring medications and carts
were properly secured. ADON F said by not properly securing medications, residents or people passing by
could get the medications.
During an interview on 06/05/24 at 3:24 PM, the DON said she expected the medication cart to be always
locked and medications to be properly secured inside the cart. The DON said the staff administering
medications was responsible for ensuring medications were properly secured. The DON said by leaving
medications on top of the cart or the cart unlocked, anyone passing by could get the medications.
During an interview on 06/05/24 at 3:25 PM, the Administrator said he expected the medication carts to
always remain locked. The Administrator said he expected medications to be properly secured and not left
on top of the medication cart. The Administrator said by leaving medications on top of the cart or the cart
unlocked, residents passing by could get the medications. The Administrator said the person administering
medications was responsible for properly securing the medications.
Record review of the facility's undated policy Medication-Administration indicated . Medication will be
administered by a Licensed Nurse per the order of an Attending Physician or licensed independent
practitioner, or as consistent with state law . The licensed nurse must know the following information about
any medication they are administering. A. The drug's name. B. The drug's route of administration. C. The
drug's action. D. the Drug's indication for use and desired outcome. E. The drug's usual dosage. F. The
drug's side effects and adverse effects. G. Any precautions and special considerations .VIII. Medications will
not be left at bedside .When a medication is held for any reason, the Licensed Nurse will initial the
appropriate area on the MAR and circle his/her initials. The Licensed Nurse will document the reason the
medication was held on the back of the MAR.
Record review of the facility's policy Storage of Medications revised 08/2020 indicated . Medications and
biologicals are stored safely, securely, and properly, following manufacturer's recommendations or those of
the supplier .2. Only licensed nurses, pharmacy personnel, and those lawfully authorized to administer
medications (such as medication aides) are permitted to access medications. Medication rooms, carts, and
medication supplies are locked when they are not attended by persons with authorized access .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675367
If continuation sheet
Page 22 of 30
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675367
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Greenville Gardens
3500 Park St
Greenville, TX 75401
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve
food in accordance with professional standards.
Based on observation, interview, and record review, the facility failed to store, prepare, distribute, and serve
food in accordance with professional standards for food service safety in the facility's only kitchen reviewed
for food safety requirements.
The facility failed to ensure 3 muffin tins were free from carbon build-up, rust, and food particles on 6/03/24.
This failure could place residents at risk of foodborne illness, and food contamination.
Findings included:
During an observation of the facility's kitchen on 06/03/24 and interview at 11:33 AM, three muffin tins were
observed at the bottom of the steam table. The three muffin tins were black, had carbon build up, rust and
light-yellow food particles. The Dietary [NAME] said they had been using the muffin tins. When asked if the
muffin tins appeared clean, she said No. The Dietary [NAME] said it could get in the resident's food and
cause them to get sick.
During an interview on 06/03/24 at 11:36 AM, the Dietary Manager said he did not believe the carbon build
up or rust could get in the resident's food since it was not inside the muffin tin but on top. When
demonstrated that the black buildup could be peeled off, and food particles were still inside the muffin tin he
said that it could get in the resident's food, cause bacteria, and make them sick. The Dietary Manager said
he tried to check the kitchen equipment as frequently as possible to ensure they were in good working
order.
During an interview on 06/05/24 at 3:25 PM, the Administrator said he did not expect the muffin tins to be
used because it would not be beneficial to the residents and probably cause stomach issues. The
Administrator said the Dietary Manager was responsible for ensuring the kitchen equipment was kept in
working order.
Record review of the facility's policy Equipment Operation and Sanitation revised 12/2020, indicated . To
establish guidelines for safe equipment operation and sanitation . a. all equipment must be thoroughly
washed and sanitized between uses in different food preparation tasks .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675367
If continuation sheet
Page 23 of 30
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675367
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Greenville Gardens
3500 Park St
Greenville, TX 75401
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to maintain an infection prevention and control
program designed to provide a safe, sanitary, and comfortable environment and to help prevent the
development and transmission of communicable diseases and infections for 1 of 4 residents (Resident #43)
reviewed for infection control.
Residents Affected - Few
The facility failed to ensure LVN D performed hand hygiene during Resident #43's insulin administration on
06/04/24 .
This failure could place residents and staff at risk for cross-contamination and the spread of infection.
Findings included:
Record review of Resident #43's face sheet dated 06/05/24, indicated a [AGE] year-old male who admitted
to the facility on [DATE] and readmitted [DATE]. Resident #43 had diagnoses type 2 diabetes mellitus (a
long-term condition in which the body has trouble controlling blood sugar and using it for energy), metabolic
encephalopathy (problem in the brain caused by chemical imbalance in the blood), cerebral infarction
(stroke), chronic kidney disease (a condition characterized by a gradual loss of kidney function), and atrial
fibrillation (an irregular often rapid heart rate that commonly causes poor blood flow).
Record review of Resident #43's comprehensive care plan dated 02/18/23 indicated Resident #43 had
diabetes and used diabetic medications. The care plan interventions indicated to administer diabetic
medications as ordered.
Record review of Resident #43's annual MDS assessment dated [DATE], indicated he was able to make
himself understood and understood others. The MDS assessment indicated he had a BIMS score of 9,
indicating his cognition was moderately impaired. The MDS assessment indicated Resident #43 received
insulin injections 7 out of the 7 day look back period.
Record review of Resident #43's order summary report dated 06/05/24, indicated he had an order for Fiasp
FlexTouch (fast acting insulin indicated to improve glycemic control in patients with diabetes) 100 unit/ml
per sliding scale before meals for diabetes with a start date of 04/29/24.
Record review of Resident #43's nurse administration record dated 06/01/24-06/30/24, indicated he
received Fiasp 100unit/ml per sliding scare three times a day.
During an observation of the medication administration on 06/04/24 at 10:31 AM, LVN D donned gloves
and obtained Resident #43's blood sugar. After removing her gloves LVN D failed to perform hand hygiene.
LVN D reapplied a clean set of gloves. LVN D then obtained Resident #43's insulin from the nurse's cart.
Insulin was drawn as ordered and LVN D performed hand hygiene and donned clean gloves. LVN D
administered the insulin to Resident #43. LVN D removed her gloves but failed to perform hand hygiene.
LVN D said she should have performed hand hygiene in between glove changes and failure to do so was
an infection control issue. LVN D said she knew she had to perform hand hygiene in between glove
changes but had been very nervous. LVN D said she was responsible of ensuring proper hand hygiene was
performed during tasks.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675367
If continuation sheet
Page 24 of 30
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675367
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Greenville Gardens
3500 Park St
Greenville, TX 75401
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
During an interview on 06/05/24 at 3:02 PM, ADON F said she expected hand hygiene to be performed
after removing gloves and in between glove changes. ADON F said failure to perform hand hygiene in
between glove changes was an infection control issue. ADON F said the LVN D was responsible for
ensuring proper hand hygiene was performed during a procedure.
During an interview on 06/05/24 at 03:24 PM, the DON said she expected hand hygiene be performed
before and after care and in between glove changes. The DON said failure to perform hand hygiene in
between glove changes could cause pathogens to be passed to other residents. The DON said anyone
performing care was responsible for performing proper hand hygiene.
During an interview on 06/05/24 at 03:25 PM, the Administrator said he expected hand hygiene to be
performed in between glove changes. The Administrator said failure to perform proper hand hygiene was an
infection control issue. The Administrator said the staff performing the task was responsible for ensuring
proper hand hygiene was performed.
Record review of the facility's policy Blood Glucose Monitoring revised on 06/2020, indicated . XI. After
collecting the blood sample, briefly apply pressure to the puncture site to stop the bleeding. XII. wait the
recommended manufacturer's timing for the blood glucose results then read the digital display. XIII. remove
the test strip and discard. XIV. Remove gloves and wash hands .
Record review of the facility's policy Hand Hygiene indicated . The facility considers hand hygiene the
primary means to prevent the spread if infections . Hand hygiene is always the final step after removing and
disposing of personal protective equipment. The use of gloves does not replace hand hygiene procedures .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675367
If continuation sheet
Page 25 of 30
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675367
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Greenville Gardens
3500 Park St
Greenville, TX 75401
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0919
Make sure that a working call system is available in each resident's bathroom and bathing area.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to be adequately equipped to allow residents to
call for staff assistance through a communication system which relays the call directly to a centralized staff
work area, for 1 of 23 residents (Resident #69) reviewed for physical environment.
Residents Affected - Few
The facility failed to ensure Resident #69 had a working call light in the room on 06/04/2024.
This failure could place residents at risk of not being able to get assistance when needed.
Findings included:
1.Record review of Resident #69's face sheet dated 06/04/24 indicated he was a [AGE] year-old male who
admitted to the facility on [DATE] and re-admitted on [DATE] with the diagnoses of partial traumatic
amputation of left foot, Dementia (a disease in which causes a decline in a person's cognitive ability to
perform day to day activities, Schizophrenia (mental disorder characterized by episodes of psychosis
generally misperceptions of real life), Diabetes Mellitus (disease in which it causes too much sugar in the
blood), and weakness.
Record review of Resident #69's quarterly MDS dated [DATE] indicated he had a BIMS score of 8 which
meant he had moderately impaired cognition. The MDS also indicated he required maximal assistance with
toileting, transfers, dressing, and bathing, and he was independent with eating.
Record review of Resident #69's care plan dated 02/09/24 indicated he had impaired cognitive
function/dementia or impaired thought processes related to psychosis.
During an observation and interview on 06/04/24 at 08:23 AM Resident #69 was sitting on the side his bed
eating his breakfast. He said sometimes he had to wait a long time for someone to come assist him at times
because his call light did not work. Resident #69 pressed the call light button and surveyor checked the light
and there was no indication the light was working in the hallway.
During an observation and interview on 06/04/24 at 08:33 AM The MDS Nurse was in Resident #69's room
and pressed the call light and it failed to come on for her. She said she thought they just changed the light
and went to get the maintenance man.
During an observation on 06/04/24 at 08:38 AM The Maintenance Director and the Administrator came to
Resident #69's room and confirmed the call light was not working because the light did not shine as it was
working in the hallway when the button was pressed. The Maintenance man then fixed the light.
During an interview on 06/05/24 at 03:45 PM the Maintenance Director said he was not aware Resident
#69's call light did not work until the MDS Nurse notified him on 06/04/24. He said it should have been
noticed during the morning rounds because the staff check each call light. The Maintenance Director said
all staff were responsible for ensuring the call lights function and when they do not, he was responsible for
fixing the call lights. The Maintenance Director said the failure of the call light not functioning could have
placed Resident #69 at risk of getting hurt or to have to sit in feces longer.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675367
If continuation sheet
Page 26 of 30
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675367
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Greenville Gardens
3500 Park St
Greenville, TX 75401
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0919
Level of Harm - Minimal harm
or potential for actual harm
During an interview on 06/05/24 at 04:03 PM The DON said she expected all the residents' call lights to
function properly. She said the MDS Nurse was responsible for angel rounds on that room and the call light
should have been checked and if not functioning properly she should have placed it in the maintenance
book. The DON said the failure of the call light no functioning placed a risk for the Resident #69 having
delayed care or a delay meeting his needs in an emergency.
Residents Affected - Few
Review of the facility's Communication-Call System revised 06/2020 indicated:
Purpose
To provide a mechanism for residents to promptly communicate with nursing staff.
Policy
The Facility will provide a call system to enable residents to alert the nursing staff from their rooms and
toileting/bathing facilities .Should the primary call system become inoperable for any reason, the Facility
shall provide a bell for each resident room. Additionally, resident safety check rounds shall be conducted at
least hourly and documented until the primary call system is operable again .If call bell is defective, it will be
reported immediately to maintenance and replaced immediately.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675367
If continuation sheet
Page 27 of 30
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675367
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Greenville Gardens
3500 Park St
Greenville, TX 75401
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0925
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation and interview, the facility failed to maintain an effective pest control program so that the facility
was free of pests and rodents for 2 of 8 resident rooms (Resident #8 and Resident #234) reviewed for clean
and sanitary environment.
Residents Affected - Few
The facility failed to ensure Resident #8 and Resident #234's rooms did not have gnats.
This failure could put all residents at risk of not having a clean, sanitary, and comfortable environment.
Findings included:
Record review of Resident #8's face sheet, dated 06/10/24, indicated Resident #8 was a [AGE] year-old
female who was admitted to the facility on [DATE]. Resident #8 had diagnoses which included Atrial
fibrillation {A fib} (an irregular and often very rapid heart rhythm), Depression (sadness), and Dementia
(forgetfulness).
Record review of Resident #8's quarterly MDS assessment, dated 05/06/24, indicated Resident #8
understood and was understood by others. Resident #8's BIMS score was 10, which indicated she was
cognitively moderately impaired. Resident #8 required extensive assistance with bathing and independent
with toileting, personal hygiene, transfer, dressing, bed mobility, and eating.
Record review of Resident #8's comprehensive care plan dated 12/14/22 indicated she had behavior
related to hoarding things in her drawer and closet. The intervention was for the staff to go through her
belongings and help contain things/food in containers to be kept in the room.
During an observation on 06/03/24 at 10:54 a.m., Resident #8 was sitting in her recliner with several gnats
around her and in the room. Resident #8 said she saw the gnats and did not know why they were in her
room.
During an observation on 06/04/24 at 8:12 a.m., Resident #8 was in the bathroom. Several gnats were
noted around her bed and chair.
During an interview on 06/04/24 at 8:14 a.m., LVN D walked into Resident #8's room and saw the gnats.
She said her room needed to be cleaned because of the gnats and odor. LVN D said Resident #8 does
hoard things at times. She then got the DON and the housekeeper to come assist and clean Resident #8's
room.
During an interview on 06/04/24 at 10:19 a.m., Housekeeper K said she cleaned Resident #8's room like
she cleaned all other rooms. She said she had not been told to do any extra checks on Resident #8's room
for cleanliness. She said Resident #8 did refuse to have her room cleaned at times but she would get staff
to help her. She said she had not cleaned her room today (06/05/24) but had on yesterday (6/04/24).
2. Record review of Resident #234's face sheet, dated 06/10/24, indicated a [AGE] year-old male who was
admitted to the facility on [DATE] with diagnoses which included fracture of the pelvis (broken bone on the
hip), depression (mood disorder that causes a persistent feeling of sadness), and high
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675367
If continuation sheet
Page 28 of 30
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675367
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Greenville Gardens
3500 Park St
Greenville, TX 75401
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0925
blood pressures.
Level of Harm - Minimal harm
or potential for actual harm
Record review of Resident #234's admission MDS assessment, dated 06/03/24, indicated Resident #234
was understood and understood by others. Resident #234's BIMS score was 13, which indicated she was
cognitively intact. The MDS indicated Resident #234 required assistance with bathing, toileting bed mobility,
dressing, personal hygiene, transfers, supervision, and eating.
Residents Affected - Few
Record review of Resident #234's comprehensive care plan was not due to be completed before exit on
06/05/24.
During an interview on 06/05/24 at 9:56 a.m., LVN D said she had seen some gnats and flies throughout
the facility at times but nothing like yesterday (06/04/24) in Resident #8's room. She said this morning
(06/05/24) Resident #234 complained about gnats in her room. She said she had not reported to
housekeeping yet to come and clean Resident #234 but she would.
During an interview on 06/05/24 at 10:12 a.m., Resident #234 said the gnats were bad. She said it was
numerous gnats at times and other times it was only a few. She said she had not reported them until this
morning (06/05/24) because she was tired of dealing with them and she wanted them gone.
During an interview and observation on 06/05/24 at 10:16 a.m., the pest control technician was standing at
the nurses' station. He said he had sprayed in the common areas (areas in the facility where residents may
gather together with other residents, visitors, and staff or engage in individual pursuits, apart from their
residential rooms), dining room, and kitchen. He said he was not told about any gnats. He showed his
paperwork which revealed he sprayed the common area, dining room, and kitchen for flies and roaches.
During an interview and interview on 06/05/24 at 4:06 p.m., the Maintenance Supervisor said he was not
aware of any gnats. He said if he had known about the gnats, he would have treated them. He said all staff
were responsible for reporting any pests they may have seen and placing the problem in the maintenance
book. We reviewed the maintenance book for the last 5 days and only flies had been documented on 6/4/24
in the kitchen area.
During an interview on 06/05/24 at 04:09 p.m., the DON said she was aware of the gnats. She said she saw
them in Resident #8's room. She said all staff was responsible for reporting if they saw pests anywhere in
the facility but the Maintenance Supervisor was the overseer. She reviewed the pest control visit for today
(06/05/24) and it only revealed he sprayed for flies and roaches. She said she could see a potential hazard
because a resident could attempt to hit the gnats and hit themselves or fall and if a visitor saw gnats, it
could show a lack of cleanliness.
During an interview on 06/05/24 at 4:49 p.m., ADON LVN F said she had seen gnats and flies at times. She
said she had notified the Maintenance Supervisor by their department app or verbally. She said she would
not want gnats in her home. She said it could look like the facility was not clean.
During an interview on 06/05/24 at 5:03 p.m., the Administrator said he was aware of the gnats. He said
pest control had been coming from time to time and he thought they were aware of the gnats. He said all
staff should report if they see any pest but the Maintenance Supervisor was the overseer. He said having
gnats could cause the residents not to be uncomfortable in their own home.
Record review of the facility policy titled, Pest Control, dated 08/2020, indicated, To ensure the
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675367
If continuation sheet
Page 29 of 30
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675367
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/05/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Greenville Gardens
3500 Park St
Greenville, TX 75401
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0925
Level of Harm - Minimal harm
or potential for actual harm
Facility is free of insects, rodents, and other pests that could compromise the health, safety, and comfort of
residents, Facility Staff, and visitors.
Record review of the facility policy titled, Resident Rooms and Environment, dated 08/2020, indicated To
provide residents with a safe, clean, comfortable and homelike environment.
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675367
If continuation sheet
Page 30 of 30