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Inspection visit

Inspection

WHISPERING SPRINGS REHABILITATION AND HEALTHCARE CCMS #6753735 citations on this visit
5 citations recorded

Inspector’s narrative

What the inspector wrote

This survey cited 5 deficiencies. The full statement and the facility’s plan of correction follow, verbatim from the federal record.

F 0842 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to ensure medical records, in accordance with accepted professional standards and practices were complete, accurately documented, readily accessible and systematically organized for 1 of 12 residents (Resident #20) reviewed for accuracy of medical records, in that: The facility failed to obtain a physician's order for Resident #20's code status. This deficient practice could affect residents whose records were maintained by the facility and place them at risk for errors in care and treatment. The findings were: Record review of Resident #20's face sheet, dated 5/5/23 revealed a [AGE] year-old female admitted on [DATE] and re-admitted on [DATE] and 3/9/23 with diagnoses that included orthopedic aftercare following surgical amputation, diabetes (a chronic (long-lasting) health condition that affects how your body turns food into energy), heart failure and acquired absence of right leg above the knee. Record review of Resident #20's most recent Significant Change MDS, dated [DATE] revealed the resident was severely cognitively impaired for daily decision-making skills and required two-person physical assist with bed mobility and transfers. Record review of Resident #20's comprehensive care plan, revision date 4/23/23 revealed the resident was a full code (if a person's heart stopped beating and/or they stopped breathing, all resuscitation procedures will be provided to keep them alive) with interventions that included to review advanced directive options quarterly and as needed and obtain a copy of full code status physician's order. Record review of Resident #20's Order Summary Report, dated 5/3/23 revealed there were no physician's orders for code status. During an observation and interview on 5/4/23 at 1:44 p.m., LVN A revealed a resident's code status could be determined by looking in the resident's electronic record under the resident profile which included a picture of the resident, the code status, admission information and date of birth . LVN A revealed she believed Resident #20 had a DNR code status. LVN A logged into Resident #20's profile in the electronic record and revealed, the subheading under code status was blank. LVN A revealed a physician's order for code status was required but did not know the reason why. LVN A revealed she (continued on next page) Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 4 Event ID: 675373 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 675373 B. Wing A. Building (X3) DATE SURVEY COMPLETED 05/05/2023 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Whispering Springs Rehabilitation and Healthcare C 506 S 7th St Carrizo Springs, TX 78834 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0842 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few believed the SW oversaw obtaining code status for the resident and the nurses were tasked with obtaining the order from the doctor. During an observation and interview on 5/4/23 at 1:58 p.m., the DON revealed, the first-place nursing staff would look for a resident's code status would be in the electronic record under the resident's profile. The DON revealed she believed Resident #20 had a DNR code status. The DON logged into Resident #20's profile in the electronic record and revealed, the subheading under code status was blank. The DON stated it was necessary to have a physician's order for code status in case something happened to the resident, such as if the resident should code (slang for a cardiopulmonary arrest, when the heart suddenly and unexpectedly stops pumping) so staff would know how to treat the resident and respect their rights and the resident's/family's wishes. The DON revealed since there was no active order for code status, Resident #20 would have to be considered to have had a full code status until a physician's order could be obtained. The DON revealed it was the nurse's responsibility to obtain the physician's order for code status. Record review of the facility policy and procedure titled, Physician Services, revision date February 2021 revealed in part, .A physician must recommend in writing that an individual be admitted to the facility. This can be accomplished through .d. a physician's admission orders for the resident's immediate care .Once a resident is admitted , orders for the resident's immediate care and needs can be provided .6. Physician orders and progress notes are maintained in accordance with current OBRA (Omnibus Budget Reconciliation Act) regulations and facility policy . FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 675373 If continuation sheet Page 2 of 4 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 675373 B. Wing A. Building (X3) DATE SURVEY COMPLETED 05/05/2023 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Whispering Springs Rehabilitation and Healthcare C 506 S 7th St Carrizo Springs, TX 78834 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880 Provide and implement an infection prevention and control program. Level of Harm - Minimal harm or potential for actual harm **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews, and record reviews, the facility failed to establish and maintain an infection prevention and control program designed to provide a safe, sanitary and comfortable environment and to help prevent the development and transmission of communicable diseases and infections for 1 of 2 residents (Resident #20) reviewed for infection control practices, in that: Residents Affected - Few LVN A did not perform hand hygiene between glove changes when providing wound care to Resident #20 These failures could place residents with wounds at risk for infection, slow wound healing and or a decline in health. The findings were: Record review of Resident #20's face sheet dated 5/5/23 revealed a [AGE] year-old female admitted on [DATE] and re-admitted on [DATE] and 3/9/23 with diagnoses that included orthopedic aftercare following surgical amputation, diabetes (a chronic (long-lasting) health condition that affects how your body turns food into energy), heart failure, acquired absence of right leg above the knee and peripheral vascular disease (a slow and progressive circulation disorder. Narrowing, blockage or spasms in a blood vessel.) Record review of Resident #20's most recent Significant Change MDS, dated [DATE] revealed the resident was severely cognitively impaired for daily decision-making skills and required two-person physical assist with bed mobility and transfers. Record review of Resident #20's comprehensive care plan, revision date 5/3/23 revealed the resident had developed pressure ulcers due to immobility with interventions that included to administer treatments as ordered and follow facility policies/protocols for the prevention/treatment of skin breakdown. Record review of Resident #20's Order Summary Report, dated 5/3/23 revealed the following: -Cleanse Stage I to right buttock with normal saline and 4x4 gauze. Pat dry with 4x4 gauze. Apply Duoderm dressing to affected area and change every 72 hours and as needed until healed with order date 5/2/23 and no end date. -Cleanse Stage II to left buttock with normal saline and 4x4 gauze. Pat dry with 4x4 gauze. Apply Duoderm dressing every 72 hours and as needed until healed every night shift every 3 days with order date 5/2/23 and no end date. -Wound #12 cleanse arterial wound (also known as an arterial ulcer, a painful injury in the skin caused by poor dicrulation) to top of left great toe with normal saline, pat dry, apply skin prep every shift with order dated 3/15/23 and no end date. -Wound #13 cleanse arterial wound to left toe (2nd digit) with normal saline, pat dry, paint with betadine, leave open to air every day and evening every shift with order date 4/4/23 and no end date. Observation on 5/4/23 at 9:48 a.m., during wound care revealed LVN A, after applying the Duoderm (continued on next page) FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 675373 If continuation sheet Page 3 of 4 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 675373 B. Wing A. Building (X3) DATE SURVEY COMPLETED 05/05/2023 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Whispering Springs Rehabilitation and Healthcare C 506 S 7th St Carrizo Springs, TX 78834 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few dressing to Resident #20's wound to the right buttock, removed her gloves, did not perform hand hygiene and put on a new pair of gloves. LVN A then took a second Duoderm dressing and applied it to Resident #20's wound on the left buttock. LVN A then removed her gloves, did not perform hand hygiene, put on a new pair of gloves and assisted Resident #20 onto her back, fastened the incontinent brief on the resident and took a blanket and covered the resident. LVN A then continued with wound care to Resident #20's lower extremities. LVN A, after pulling back Resident #20's blanket to expose her lower extremities then removed the resident's offloading boot and then removed the resident's sock to the left foot. LVN A then removed her gloves, did not perform hand hygiene, put on a new pair of gloves and cleaned the resident's left great toe and 2nd toe with normal saline. LVN A then removed her gloves, did not perform hand hygiene and put on a new pair of gloves. LVN A then applied betadine to Resident #20's left great toe, then removed her gloves but did not perform hand hygiene, put on a new pair of gloves and placed the resident's sock and boot back on the left foot. During an interview on 5/4/23 at 10:28 a.m., LVN A revealed she thought she had done well during wound care but then stated, Now that I think about it, I skipped (not performing hand hygiene between glove changes) that once or twice. LVN A revealed, hand hygiene was necessary between gloves changes to prevent cross contamination and was considered an infection control issue. LVN A revealed not performing hand hygiene between gloves changes could cause Resident #20 to get an infection or sepsis (condition resulting from presence of harmful microorganisms in the blood or other tissues and the body's response to their presence) from cross contamination. During an interview on 5/4/23 at 2:07 p.m., the DON revealed it was best practice to perform hand hygiene, either by sanitizing the hands or washing with soap and water, during glove changes. The DON revealed, hand hygiene would be performed before and after changing gloves to prevent cross contamination. The DON revealed, if there was cross contamination the resident could get sick. Record review of the facility's In-Service Training Report, dated 12/1/22 revealed LVN A had satisfied the requirements for proper hand hygiene protocol. Record review of the facility policy and procedure, titled Handwashing/Hand Hygiene, revision date was illegible, revealed in part, .This facility considers hand hygiene the primary means to prevent the spread of infections .2. All personnel shall follow the handwashing/hand hygiene procedures to help prevent the spread of infections to other personnel, residents and visitors .7. Use an alcohol-based hand rub containing at least 62% alcohol; or, alternatively, soap (antimicrobial or non-antimicrobial) and water for the following situations .before donning .gloves .i. After contact with a resident's intact skin .m. after removing gloves . FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 675373 If continuation sheet Page 4 of 4

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Citations

5 citations recorded*CMS

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0842GeneralS&S Dpotential for harm

    F842 - Resident-identifiable information

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

  • 0880GeneralS&S Dpotential for harm

    F880 - Infection Control

    Provide and implement an infection prevention and control program.

  • 0211GeneralS&S Bno actual harm

    Keep aisles, corridors, and exits free of obstruction in case of emergency.

  • 0363GeneralS&S Epotential for harm

    Install corridor and hallway doors that block smoke.

  • 0521GeneralS&S Cno actual harm

    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

FAQ · About this visit

Common questions about this visit

What happened during the May 5, 2023 survey of WHISPERING SPRINGS REHABILITATION AND HEALTHCARE C?

This was a inspection survey of WHISPERING SPRINGS REHABILITATION AND HEALTHCARE C on May 5, 2023. The surveyor cited 5 deficiencies, recorded on the federal Form 2567 statement of deficiencies.

Were any deficiencies cited at WHISPERING SPRINGS REHABILITATION AND HEALTHCARE C on May 5, 2023?

Yes, 5 deficiencies were cited, each with a CMS Scope and Severity grade. The first was: "Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with..."

What type of survey was this?

This was a inspection survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

SourceView on CMS Care Compare

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Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.