F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Develop and implement a complete care plan that meets all the resident's needs, with timetables and
actions that can be measured.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interviews and record reviews, the facility failed to develop and implement a comprehensive
person-centered care plan for each resident, consistent with the resident rights, that include measurable
objectives and timeframes to meet a resident's medical, nursing, and mental and psychosocial needs that
were identified in the comprehensive assessment for one of eight residents (Resident #79) reviewed for
comprehensive care plans.
The facility failed to ensure Resident #79's pressure ulcer care was reflected in his comprehensive care
plan.
This failure could place residents at risk of not receiving necessary care and services.
The findings were:
Record review of the admission record for Resident #79 reflected the resident was admitted to the facility
on [DATE] and re-admitted on [DATE], was a[AGE] year-old male with diagnosis which included diabetes
(high blood sugar levels), dysphagia (difficulty in swallowing), cellulitis of left toe(bacterial infection),
acquired absence of left great toe and dementia (decline in cognitive abilities.)
Record review of the quarterly MDS dated [DATE] for Resident #79 reflected Resident #79 had severe
cognitive impairment and one stage 3 pressure ulcer that was present upon admission/entry or reentry.
Record review of the care plans for Resident #79 last revised on 12/12/23 reflected there was no evidence
a care plan to address Resident #79's stage 3 pressure ulcer care was included.
Record review of the MARs dated 12/01/23 for Resident #79 reflected an order for Santyl External
Ointment 250 unit/gm, apply to sacrum topically one time a day for stage 3, cleanse with wound cleanser,
pat dry with clean gauze, apply Santyl, cover with bordered gauze, daily.
Interview on 12/13/23 at 10:40 am with MDS Coordinator A revealed Resident #79 had a stage 3 pressure
ulcer to the sacrum when Resident #79 was re-admitted on [DATE] from the hospital. MDS Coordinator A
said the care plan should have been updated at that time to develop his care area for the pressure ulcer.
MDS Coordinator A stated the pressure ulcer was reflected in the quarterly MDS dated [DATE], and she
had overlooked developing a care plan for Resident #79's pressure ulcer. MDS Coordinator A said she and
the nurses were responsible to update and develop new care plans for residents.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
675415
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675415
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/13/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Windsor Las Palmas Nursing and Rehabilitation Cent
1301 E Quebec Ave
McAllen, TX 78503
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Interview on 12/13/23 at 11:22 am with LVN B revealed Resident #79's skin assessments dated 11/16/23
indicated Resident #79 had a stage 3 pressure ulcer to the sacrum. LVN B said all nurses who provided
care to a resident which included wound care nurses were responsible to update or to develop a care plan
to provide care, which included Resident #79's pressure ulcer to the sacrum. LVN B said she was aware
Resident #79 had a pressure ulcer to the sacrum and had orders for treatment that was done by the wound
treatment nurse. LVN B said she used the care plan to follow the type of care with interventions the resident
required. LVN B said she would communicate the care plan interventions to the CNAs. She said she and
the wound treatment nurse and the MDS Coordinators were responsible to update or develop a care plan
for the pressure ulcer for Resident #79. The DON would add the interventions needed for each area of care.
LVN B said she was not sure why a care plan to address Resident #79's stage 3 pressure was not included
in his current comprehensive care plans.
Interview on 12/13/23 at 11:43 am with LVN D revealed she was the wound treatment nurse. LVN D said
she was not responsible to develop care plans for residents. When a resident was admitted or identified
with a skin condition such as a pressure ulcer, she would communicate with the MDS Coordinator and call
the doctor for orders. LVN D said the MDS Coordinator should have been informed Resident #79 had a
stage 3 pressure ulcer to the sacrum because she verbally communicated a report of findings of wounds,
etc., on a weekly basis.
Interview on 12/13/23 at 2:05 pm with the DON revealed staff met as an IDT to review all residents care
and discussed areas of care that needed to be care planned. The DON said the MDS Coordinator was
responsible to create a care plan and add interventions as needed for each specific care area. During IDT
meetings the nurses would inform the MDS Coordinator about specific care areas that needed to be
included in the care plans. The DON said failure to develop a care plan for a specific care area would result
in not meeting the continuity of care.
Record review of the facility policy titled Care Plans Revisions Upon Status Change dated 10/24/22,
reflected The purpose of this procedure is to provide a consistent process for reviewing and revising the
care plan for those residents experiencing a status change. Upon identification of a change in status, the
nurse will notify the MDS Coordinator, the physician, and the resident representative, if applicable. Care
plans will be modified as needed by the MDS Coordinator or other designated staff member. The Unit
Manager or other designated staff member will communicate care plan interventions to all staff involved in
the resident's care.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675415
If continuation sheet
Page 2 of 2