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Inspection visit

Health inspection

WINDSOR LAS PALMAS NURSING AND REHABILITATION CENTCMS #6754151 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

This survey cited 1 deficiency. The full statement and the facility’s plan of correction follow, verbatim from the federal record.

F 0656 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interviews and record reviews, the facility failed to develop and implement a comprehensive person-centered care plan for each resident, consistent with the resident rights, that include measurable objectives and timeframes to meet a resident's medical, nursing, and mental and psychosocial needs that were identified in the comprehensive assessment for one of eight residents (Resident #79) reviewed for comprehensive care plans. The facility failed to ensure Resident #79's pressure ulcer care was reflected in his comprehensive care plan. This failure could place residents at risk of not receiving necessary care and services. The findings were: Record review of the admission record for Resident #79 reflected the resident was admitted to the facility on [DATE] and re-admitted on [DATE], was a[AGE] year-old male with diagnosis which included diabetes (high blood sugar levels), dysphagia (difficulty in swallowing), cellulitis of left toe(bacterial infection), acquired absence of left great toe and dementia (decline in cognitive abilities.) Record review of the quarterly MDS dated [DATE] for Resident #79 reflected Resident #79 had severe cognitive impairment and one stage 3 pressure ulcer that was present upon admission/entry or reentry. Record review of the care plans for Resident #79 last revised on 12/12/23 reflected there was no evidence a care plan to address Resident #79's stage 3 pressure ulcer care was included. Record review of the MARs dated 12/01/23 for Resident #79 reflected an order for Santyl External Ointment 250 unit/gm, apply to sacrum topically one time a day for stage 3, cleanse with wound cleanser, pat dry with clean gauze, apply Santyl, cover with bordered gauze, daily. Interview on 12/13/23 at 10:40 am with MDS Coordinator A revealed Resident #79 had a stage 3 pressure ulcer to the sacrum when Resident #79 was re-admitted on [DATE] from the hospital. MDS Coordinator A said the care plan should have been updated at that time to develop his care area for the pressure ulcer. MDS Coordinator A stated the pressure ulcer was reflected in the quarterly MDS dated [DATE], and she had overlooked developing a care plan for Resident #79's pressure ulcer. MDS Coordinator A said she and the nurses were responsible to update and develop new care plans for residents. (continued on next page) Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 2 Event ID: 675415 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 675415 B. Wing A. Building (X3) DATE SURVEY COMPLETED 12/13/2023 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Windsor Las Palmas Nursing and Rehabilitation Cent 1301 E Quebec Ave McAllen, TX 78503 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few Interview on 12/13/23 at 11:22 am with LVN B revealed Resident #79's skin assessments dated 11/16/23 indicated Resident #79 had a stage 3 pressure ulcer to the sacrum. LVN B said all nurses who provided care to a resident which included wound care nurses were responsible to update or to develop a care plan to provide care, which included Resident #79's pressure ulcer to the sacrum. LVN B said she was aware Resident #79 had a pressure ulcer to the sacrum and had orders for treatment that was done by the wound treatment nurse. LVN B said she used the care plan to follow the type of care with interventions the resident required. LVN B said she would communicate the care plan interventions to the CNAs. She said she and the wound treatment nurse and the MDS Coordinators were responsible to update or develop a care plan for the pressure ulcer for Resident #79. The DON would add the interventions needed for each area of care. LVN B said she was not sure why a care plan to address Resident #79's stage 3 pressure was not included in his current comprehensive care plans. Interview on 12/13/23 at 11:43 am with LVN D revealed she was the wound treatment nurse. LVN D said she was not responsible to develop care plans for residents. When a resident was admitted or identified with a skin condition such as a pressure ulcer, she would communicate with the MDS Coordinator and call the doctor for orders. LVN D said the MDS Coordinator should have been informed Resident #79 had a stage 3 pressure ulcer to the sacrum because she verbally communicated a report of findings of wounds, etc., on a weekly basis. Interview on 12/13/23 at 2:05 pm with the DON revealed staff met as an IDT to review all residents care and discussed areas of care that needed to be care planned. The DON said the MDS Coordinator was responsible to create a care plan and add interventions as needed for each specific care area. During IDT meetings the nurses would inform the MDS Coordinator about specific care areas that needed to be included in the care plans. The DON said failure to develop a care plan for a specific care area would result in not meeting the continuity of care. Record review of the facility policy titled Care Plans Revisions Upon Status Change dated 10/24/22, reflected The purpose of this procedure is to provide a consistent process for reviewing and revising the care plan for those residents experiencing a status change. Upon identification of a change in status, the nurse will notify the MDS Coordinator, the physician, and the resident representative, if applicable. Care plans will be modified as needed by the MDS Coordinator or other designated staff member. The Unit Manager or other designated staff member will communicate care plan interventions to all staff involved in the resident's care. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 675415 If continuation sheet Page 2 of 2

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Citations

1 citation recorded*CMS

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0656GeneralS&S Dpotential for harm

    F656 - Comprehensive Care Plans

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

FAQ · About this visit

Common questions about this visit

What happened during the December 13, 2023 survey of WINDSOR LAS PALMAS NURSING AND REHABILITATION CENT?

This was a inspection survey of WINDSOR LAS PALMAS NURSING AND REHABILITATION CENT on December 13, 2023. The surveyor cited 1 deficiency, recorded on the federal Form 2567 statement of deficiencies.

Were any deficiencies cited at WINDSOR LAS PALMAS NURSING AND REHABILITATION CENT on December 13, 2023?

Yes, 1 deficiency was cited, each with a CMS Scope and Severity grade. The first was: "Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be ..."

What type of survey was this?

This was a inspection survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

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Next steps

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Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.