F 0690
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate
catheter care, and appropriate care to prevent urinary tract infections.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure a resident who was incontinent of
bladder receives appropriate treatment and services to prevent urinary tract infections and to restore
continence to the extent possible for 1 of 1 resident (Resident #1) reviewed for incontinence care, in that:
Resident #1 was provided with inadequate incontinence care by CNA A and CNA B.
This failure could place residents who required incontinence care at risk for the development of new or
worsening urinary tract infections.
The findings included:
Record review of Resident #1's face sheet, dated 9/5/24 revealed an [AGE] year-old male admitted to the
facility on [DATE] with diagnoses that included type 2 diabetes (a long-term condition in which the body has
trouble controlling blood sugar and using it for energy), dementia without behavioral disturbance (impaired
ability to remember, think, or make decisions that interferes with doing everyday activities), heart disease,
hyperlipidemia (high fat levels in the blood), and hypothyroidism (abnormally low activity of the thyroid gland
resulting in slowing of metabolic changes in adults).
Record review of Resident #1's most recent MDS quarterly assessment, dated 7/30/24 revealed the
resident was severely cognitively impaired for daily decision-making skills and was always incontinent of
bowel and bladder.
Record review of Resident #1's comprehensive care plan with initiation date 8/12/24 revealed the resident
was at risk for abdominal discomfort related to constipation with interventions that included to provide
incontinence checks every two hours and as needed.
Observation on 9/5/24 at 3:04 p.m. during incontinence care revealed CNA A retracted the foreskin from
Resident #1's penis and wiped the tip of the penis with one wipe in a back-and-forth motion. CNA A
continued with incontinence care but did not clean the shaft of the penis to Resident #1.
During a joint interview on 9/5/24 at 3:16 p.m., CNA B, who assisted CNA A with incontinence care to
Resident #1 stated she noticed CNA A did not properly provide incontinence care to Resident #1 because
CNA A used several passes with one wipe to clean Resident #1's penis. CNA B stated, CNA A should have
used one wipe in a clockwise motion and then tossed it out and then should have taken another wipe to
continue cleaning the tip of the penis counterclockwise and then toss the wipe. CNA B
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
675452
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675452
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/06/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Avir at Converse
7700 Mesquite Pass
Converse, TX 78109
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0690
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
stated, you should not wipe the area in a circular motion or rubbing motion. CNA A stated, initially she was
not aware she had wiped Resident #1's penis with multiple passes using one wipe until the interview with
the State Surveyor. CNA A stated she had been taught to wipe the area once and then toss the wipe. CNA
A stated, it seems that when you wipe in a circle it's like wiping the dirt around and not away. CNA A could
neither confirm nor deny she had not wiped the shaft of Resident #1's penis. CNA A revealed, improper
incontinence care could lead to the resident developing an infection.
During an interview on 9/5/23 at 3:32 p.m., the Staffing Coordinator revealed she had been responsible for
providing the training to the CNAs including incontinence care. The Staffing Coordinator stated she and the
former DON and the ADON helped with training and competencies. The Staffing Coordinator stated she
was also a CNA and revealed when CNA A cleaned Resident #1's penis she should have cleaned the shaft
of the penis and use one pass per wipe in an outward motion to clean the area correctly and not cause skin
breakdown. The Staffing Coordinator stated, wiping back and forth with the same wipe does not actually
clean the area, you are only moving the soiled area back and forth. The Staffing Coordinator stated,
improper incontinence care could result in the resident having pain, odor or a urinary tract infection.
During an interview on 9/5/23 at 3:50 p.m., the ADON stated, when providing incontinence care to a male
resident, the shaft of the penis must be cleaned and should be wiped once in a circular motion then toss
the wipe. The ADON further stated, the area should not be wiped multiple times with the same wipe
because you are just spreading germs, you're not really cleaning anything. The ADON stated, improper
incontinence care could result in the resident developing an infection.
Record review of the facility policy and procedure titled, Perineal Care, undated, revealed in part,
.PURPOSE .To cleanse the perineum .To prevent infection and odor .EQUIPMENT .Disposable wipes or
Washcloths .PROCEDURE .PERINEAL CARE .10. Male perineal care .Gently wash pubis and penis. If
uncircumcised, pull back foreskin and wash gently and return foreskin to normal position .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675452
If continuation sheet
Page 2 of 2