F 0837
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
Establish a governing body that is legally responsible for establishing and implementing policies for
managing and operating the facility and appoints a properly licensed administrator responsible for
managing the facility.
Based on observations, record review, and interviews, the facility failed to have a governing body who
appointed a licensed administrator for 1 of 1 facilitiy reviewed for governing body.The facility did not have a
licensed administrator since 09/22/2025.This failure could affect the safety and overall wellbeing of the
residents and day-to-day operation of the facility.Findings included:During an interview on 11/13/2025 at
9:10 AM, the Administrator-in-training said she was the current administrator but did not have a license.
She said the previous administrator was at the facility until sometime in September 2025. She said she had
a corporate administrator who was not currently in the building and was not aware that a licensed
administrator had to be in the building.During an interview on 11/13/2025 at 9:10 AM, the
Administrator-in-training said she had called the corporate administrator to ask him if he could come by the
facility and the corporate administrator told her he was in another facility who also had the state surveyors
in another building. The Administrator-in-Training did not know the corporate administrator would not be
coming in to work.During an interview on 11/13/2025 at 11:20 AM, the Administrator in Training said the
corporate administrator had not worked 40 hours per week consistently in the facility since she started at
the facility on September 22, 2025. She said he talked with him on the phone for his input. She said she
was not aware that a license administrator had to be in the building for 40 hours 5 days a week. During an
interview on 11/13/2025 at 12:45 PM, the Maintenance Supervisor said, the administrator of record had not
been in the facility consistently for 40 hours per week since the Administrator in Training had been there
since 9/22/2025, he said they did not have an Administrator in the facility regularly, he said the
Administrator in Training had not fully completed her course work and was not eligible for state
administrator licensure testing until completed.Upon request for human resource records, the HR
department head was not present during the survey and there was no one else to obtain records.During an
interview on 11/13/2025 at 12:55 PM, the DON said the corporate administrator had not been in the facility
consistently for 40 hours per week since the Administrator in Training has been here 9/22/2025. She said
he checks in by phone with the Administrator in Training.During an interview on 11/13/2025 at 1:30 PM, the
Corporate Director of Nurses said she could not come up with documentable evidence of an administrator
being physically present in the facility for 40 hours weekly. She said she was not aware that a license
Administrator had to be in the building that many hours and days. She stated she would confirm and get
back with the surveyor.During an interview on 11/13/2025 at 2:00 PM, the facility Social Worker said she
has not seen the Corporate Administrator in the building in weeks.During an interview on 11/13/2025 at
2:30 PM, the Administrator in Training said, her first day was 09/22/2025. She said she found out she had
one more required course to take, and it would not be completed until December 2025. She stated, then,
she would be able to schedule for her test for the state administrator license.Record review of a printed staff
roster, dated 11/13/2025
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
675460
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675460
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/13/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Park Highlands Nursing & Rehabilitation Center
711 Lucas St
Athens, TX 75751
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0837
Level of Harm - Minimal harm
or potential for actual harm
at 10:15 AM, revealed no licensed Administrator was listed.During observations throughout the complaint
investigation survey (11/13/2025 from 8:30 AM to 11/13/2025 4:00 PM) the administrator listed on the
provided information for an on-site visit was not present in the facility
Residents Affected - Many
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675460
If continuation sheet
Page 2 of 2