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Inspection visit

Health inspection

WINDSOR NURSING AND REHABILITATION CENTER OF RAYMOCMS #6754753 citations on this visit
3 citations recorded

Inspector’s narrative

What the inspector wrote

This survey cited 3 deficiencies. The full statement and the facility’s plan of correction follow, verbatim from the federal record.

675475 01/21/2026 Windsor Nursing and Rehabilitation Center of Raymo 1700 S Expressway 77 Raymondville, TX 78580
F 0656 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews, and record reviews the facility failed to develop and implement a comprehensive person-centered care plan for each resident, consistent with the resident rights, that included measurable objectives and timeframes to meet a resident's medical, nursing, and mental and psychosocial need that were identified in the comprehensive assessment for 1 of 3 residents (Resident #1) reviewed for comprehensive person-centered care plans.1.The facility failed to ensure Resident #1's care plan included he was under EBP (refers to an infection control intervention designed to reduce transmission of multidrug-resistant organisms that employs targeted gown and gloved use during high contact resident care activities) due to having an Indwelling/foley catheter.2.The facility failed to ensure Resident #1 had an order for EBP (refers to an infection control intervention designed to reduce transmission of multidrug-resistant organisms that employs targeted gown and gloved use during high contact resident care activities).This deficient practice could place residents at risk of not being provided with the necessary care or services and not having personalized plans developed to address their specific needs. The findings included:Record review of Resident#1's admission sheet, dated 01/21/26, revealed a [AGE] year-old male with an admit date of 12/15/25 and an original admission date of 05/29/24. His relevant diagnoses included; dementia (a progressive aging condition involving significant cognitive decline-memory loss, impaired language, and behavioral changes), bladder-neck obstruction (blockage where the bladder's opening to the urethra doesn't open properly during urination, hindering urine flow),urinary incontinence (involuntary loss of bladder control, resulting in the unintentional leakage of urine), and cognitive communication deficit (an impairment in communication caused by underlying, disruptive cognitive process such as memory loss, attention, organization, and reasoning).Record review of Resident's #1's quarterly MDS assessment dated [DATE], reflected a BIMS score of 09, which indicated his cognition was moderately impaired. It was also noted Resident #1 had an indwelling/foley catheter (a flexible tube (often a foley catheter) inserted into the bladder to continuously drain urine into an external bag).Record review of Resident #1's quarterly care plan dated 12/26/25 failed to include he required EBP due to his indwelling/foley catheter.In an observation on 01/21/26 at 12:47 p.m., Resident #1 had EBP signage on his door, gloves and gowns were available outside his room and a trash can inside his room near the exit. Resident #1 was observed lying in bed awake. He had an indwelling/foley catheter and his drainage bag had a privacy cover. In an interview on 01/21/26 at 1:20 p.m., RN B/MDS said Resident #1 had an indwelling/foley catheter which required him to be under EBP. She said if a resident required to be under EBP, it needed to be care planned. She was observed as she reviewed Resident #1's electronic medical record and said she did not see where EBP had been care planned nor an order for EBP. RN B/MDS said a negative outcome for Resident #1 not having his EBP care planned could be that staff would not know to take precautions when they conducted high-contact care to him. In an interview on 01/21/26 at Page 1 of 5 675475 675475 01/21/2026 Windsor Nursing and Rehabilitation Center of Raymo 1700 S Expressway 77 Raymondville, TX 78580
F 0656 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few 4:00 p.m., the DON said the facility's protocol regarding EBP was that an order was required and it needed to be care planned. She said that would ensure staff would know what precautions to take when providing high-contact care. The DON said a negative outcome to Resident #1 not having his EBP care planned could be that staff might not take the necessary precautions when providing care. The DON said the facility did not have a policy related to physician's orders. Record review of the facility's Comprehensive Care Plans policy dated 10/24/22, reflectedPolicy: It is the policy of this facility to develop and implement a comprehensive person-centered care plan for each resident, consistent with resident rights, that includes measurable objectives and timeframes to meet a resident's medical, nursing, and mental and psychosocial needs that are identified in the resident's comprehensive assessment. Policy Explanation and Compliance Guidelines:3. The comprehensive care plan will describe, at a minimum, the following:The services that are to be furnished to attain or maintain the resident's highest practicable physical, mental, and psychosocial well-being. 675475 Page 2 of 5 675475 01/21/2026 Windsor Nursing and Rehabilitation Center of Raymo 1700 S Expressway 77 Raymondville, TX 78580
F 0842 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interviews and record review, the facility failed to maintain clinical records on each resident that were complete and accurately documented in accordance with accepted professional standards and practices for 1 (Resident #1) of 2 residents reviewed for accuracy and completeness of clinical records. The facility failed to ensure Resident #1 had an order for EBP (refers to an infection control intervention designed to reduce transmission of multidrug-resistant organisms that employs targeted gown and gloved use during high contact resident care activities). This failure could place residents at risk for not receiving nursing services by adequately trained nurses and could result in a decline in health.The findings included:Record review of Resident#1's admission sheet, dated 01/21/26, revealed a [AGE] year-old male with an admit date of 12/15/25 and an original admission date of 05/29/24. His relevant diagnoses included; dementia (a progressive aging condition involving significant cognitive decline-memory loss, impaired language, and behavioral changes), bladder-neck obstruction (blockage where the bladder's opening to the urethra doesn't open properly during urination, hindering urine flow),urinary incontinence (involuntary loss of bladder control, resulting in the unintentional leakage of urine), and cognitive communication deficit (an impairment in communication caused by underlying, disruptive cognitive process such as memory loss, attention, organization, and reasoning). Record review of Resident's #1's quarterly MDS assessment dated [DATE], reflected a BIMS score of 09, which indicated his cognition was moderately impaired. It was also noted Resident #1 had an indwelling/foley catheter (a flexible tube (often a foley catheter) inserted into the bladder to continuously drain urine into an external bag). Record review of Resident #1's quarterly care plan dated 12/26/25 failed to include he required EBP due to his indwelling/foley catheter.In an observation on 01/21/26 at 12:47 p.m., Resident #1 had EBP signage on his door, gloves and gowns were available outside his room and a trash can inside his room near the exit. Resident #1 was observed lying in bed awake. He had an indwelling/foley catheter and his drainage bag had a privacy cover. In an interview on 01/21/26 at 1:20 p.m., RN B/MDS said Resident #1 had an indwelling/foley catheter which required him to be under EBP. She said if a resident required to be under EBP, an order was needed. She was observed as she reviewed Resident #1's electronic medical record and said she did not see an order for EBP. RN B/MDS said a negative outcome for Resident #1 not having an order for EBP could be that staff would not know to take precautions when they conducted high-contact care to him. In an interview on 01/21/26 at 4:00 p.m., the DON said the facility's protocol regarding EBP was that an order was required. She said that would ensure staff would know what precautions to take when providing high-contact care. The DON said a negative outcome to Resident #1 not having an order for EBP could be that staff might not take the necessary precautions when providing care. The DON said the facility did not have a policy related to physician's orders. 675475 Page 3 of 5 675475 01/21/2026 Windsor Nursing and Rehabilitation Center of Raymo 1700 S Expressway 77 Raymondville, TX 78580
F 0880 Provide and implement an infection prevention and control program. Level of Harm - Minimal harm or potential for actual harm **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews and record reviews, the facility failed to establish and maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections for 1 of 3 (Resident #1) residents reviewed for EBP.The facility failed to ensure CNA A wore proper PPE during peri-care for Resident #1 who required enhanced barrier precautions (EBP). This failure could place residents at risk of MDRO contamination. The findings included: Record review of Resident#1's admission sheet, dated 01/21/256, revealed a [AGE] year-old male with an admit date of 12/15/25 and an original admission date of 05/29/24. His relevant diagnoses included; dementia (a progressive aging condition involving significant cognitive decline-memory loss, impaired language, and behavioral changes), bladder-neck obstruction (blockage where the bladder's opening to the urethra doesn't open properly during urination, hindering urine flow), and urinary incontinence (involuntary loss of bladder control, resulting in the unintentional leakage of urine).Record review of Resident's #1's quarterly MDS assessment dated [DATE], reflected a BIMS score of 09, which indicated his cognition was moderately impaired. It was also noted Resident #1 had an indwelling catheter (a flexible tube (often a foley catheter) inserted into the bladder to continuously drain urine into an external bag).Record review of Resident #1's quarterly care plan dated 12/26/25 reflected a problem of [Resident #1] has an indwelling catheter r/t bladder neck obstruction, other obstructive and reflux uropathy, date initiated 12/15/25 and revised on 01/20/26. His interventions in part included a 16 French indwelling catheter. Position catheter bag and tubing below the level of the bladder and away from entrance room door, check tubing for kinks each shift, Monitor and document intake and output as ordered, and monitor for s/sx of discomfort on urination and frequency.In an observation on 01/21/25 at 12:45 p.m., there was an EBP signage on Resident #1's door along with gowns and gloves available outside his room. This surveyor observed CNA A walking out of Resident #1's room. She had a clear plastic bag that contained a soiled brief and gloves only. This surveyor observed Resident #1's room and the trash can positioned inside his room near the exit for discarding PPE after removal was empty. This surveyor did not observe a used gown in the clear plastic bag nor in the trash can inside Resident #1's room.In an interview on 01/21/25 at 12:47 p.m., CNA A said she had transferred Resident #1 from the living room back to his room and performed peri-care. CNA A was asked if she had gowned up when she had performed peri-care and she said no. CNA A said she was in hurry and had forgotten to gown up, she said she had only worn gloves. CNA A said the negative outcome of not gowning up could be the possibility of cross-contamination. CNA A said she had been regularly in-serviced on the topic of infection control which included enhanced barrier precautions. In an interview on 01/21/25 at 1:20 p.m., RN B/MDS said she was covering Resident #1's floor during the lunch hour. She said Resident #1 was under EBP due to having an indwelling/foley catheter. She said EBP guidelines should be followed when performing peri-care or any other high contact activities. She said CNA A should have worn gloves and a gown when she performed peri-care on Resident #1. RN B/MDS said the negative outcome of not following EBP could be cross-contamination.In an interview on 01/21/25 at 4:00 p.m., the DON said Resident #1 was under EBP due to having an indwelling/foley catheter. She said CNAs and nursing staff should follow EBP guidelines when they conducted high contact activities which included peri-care. The DON said the negative outcome when CNAs and/or nursing staff do not follow EBP guidelines was an increased risk of cross-contamination. Record review of the facility's Enhanced Barrier Precautions policy dated 11/24/25 reflected:Policy: It is the policy of this facility to implement enhanced barrier precautions for the prevention of transmission Residents Affected - Few 675475 Page 4 of 5 675475 01/21/2026 Windsor Nursing and Rehabilitation Center of Raymo 1700 S Expressway 77 Raymondville, TX 78580
F 0880 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few of multidrug-resistant organisms.Definition: enhanced barrier precautions (EBP) refer to an infection control intervention designed to reduce transmission of multidrug-resistant organism that employs targeted gown and gloves use during high contact resident care activities.Policy Explanation and Compliance Guidelines: 3. Implementation of Enhanced Barrier Precautions:b. PPE for enhanced barrier precautions is only necessary when performing high-contact care activities.4. High-contact resident care activities include:f. changing briefs or assisting with toileting. 675475 Page 5 of 5

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Citations

3 citations recorded*CMS

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0842GeneralS&S Dpotential for harm

    F842 - Resident-identifiable information

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

  • 0880GeneralS&S Dpotential for harm

    F880 - Infection Control

    Provide and implement an infection prevention and control program.

  • 0656GeneralS&S Dpotential for harm

    F656 - Comprehensive Care Plans

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

FAQ · About this visit

Common questions about this visit

What happened during the January 21, 2026 survey of WINDSOR NURSING AND REHABILITATION CENTER OF RAYMO?

This was a inspection survey of WINDSOR NURSING AND REHABILITATION CENTER OF RAYMO on January 21, 2026. The surveyor cited 3 deficiencies, recorded on the federal Form 2567 statement of deficiencies.

Were any deficiencies cited at WINDSOR NURSING AND REHABILITATION CENTER OF RAYMO on January 21, 2026?

Yes, 3 deficiencies were cited, each with a CMS Scope and Severity grade. The first was: "Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with..."

What type of survey was this?

This was a inspection survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

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Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.