F 0550
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or
her rights.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to treat each resident with respect and dignity
and care in a manner and in an environment that promotes maintenance or enhancement of his or her
quality of life for 1 of 24 residents (Resident #12) reviewed for dignity.
CNA D referred to an adult brief as diaper in the presence of Resident #12.
This failure placed resident at risk of embarrassment, dignity, and diminished quality of life.
The findings included:
Review of Resident #12's Face Sheet dated 01/20/23 reflected a [AGE] year-old female admitted to the
facility on [DATE] with diagnoses of HTN (high blood pressure), CKD, heart failure, difficulty in walking,
cognitive communication deficit (difficulty in thinking and using language), need for assistance with
personal care, muscle weakness and anxiety disorder.
Review of Resident #12's MDS dated [DATE] reflected a BIMS score of 12, indicating moderate cognition
impairment. MDS reflected Resident #12 has indwelling catheter and frequent bowel incontinent.
Review of Resident #12's Care Plan dated 01/09/23 reflected Resident #12 had an indwelling catheter
related to obstructive and reflux uropathy (condition in which the kidneys are damaged by the backward
flow of the urine into the kidney) with intervention to provide catheter care per policy.
Observation on 01/19/23 at 1:40PM revealed CNA D was providing Foley catheter care to Resident #12
along with CNA A for assistance. During care CNA D asked CNA A to get the pad and diaper while in the
presence of Resident #12. CNA D communicated to Resident #12 with a statement I am going to put the
cream on the front and then will close the diaper.
Interview on 01/19/23 at 2:21PM, CNA D stated she did not realized she was referring to the brief as a
diaper. CNA D stated the word should not been used because it could make the resident felt they were
babies. CNA D stated she had received in-service once a month from the ADON, DON, ADM, and/or HR.
Review of CNA D's personal file reflected she did not complete resident rights training since year 2021.
Certification of completion for understanding resident rights was completed on 01/20/23.
Interview on 01/20/23 at 1:47PM, the ADON stated staff should not referred brief as a diaper
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 4
Event ID:
675533
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675533
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/20/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Juniper Village at Spicewood Summit
4401 Spicewood Springs Rd
Austin, TX 78759
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0550
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
because it was a dignity issue and residents were not babies, therefore, it was referred as adult briefs. The
ADON stated the impact of staff referred brief as diaper could affect the residents' self-esteem and their
thought of treated as babies.
Interview on 01/20/23 at 2:25PM, the BOM/HR stated CNA D has not completed resident rights training for
a year referred to the transcript of the employee training. The BOM/HR stated each department
head/managers was responsible to ensure their employees had completed their training. The BOM/HR
stated she sends a report to each department head by the 20th of each month to inform employees needed
training to be completed. The BOM/HR stated she conducts the report following month and provides the
report to the department head . The BOM/HR stated the importance of training on resident rights was for
better interaction with the residents and also helps towards renew the employee licensure.
Interview on 01/20/23 at 2:36PM, the RN stated staff should not referred adult brief as diaper because of
dignity issue. The RN stated the impact of referring brief as diaper was a dignity issue and could had a
negative impact and cannot state the exact negative impact. The RN stated during on-boarding or
orientation upon hire the employees were mandated to had an in-service on resident rights. The RN stated
each department head was responsible to ensure staff were in-serviced on resident rights as well as the
ADM.
Interview on 01/20/23 at 3:11PM, the ADM stated employees should not use the word diaper in the
presence of a resident due to dignity issue. The ADM stated the impact of the used word diaper could had a
psycho-social effect on the resident. The ADM stated the staff are in-serviced and had verbal
communications on the topic. The ADM stated the in-service was through Relias (software used for training)
which contained training that included dignity and rights. The ADM stated the direct supervisor of each
department was responsible for ensuring their staff had completed the training. The ADM stated the
importance of training on resident rights was to refresh their knowledge and how to treat their residents.
The ADM stated the staff may not followed the residents rights and they may not treat them properly per
residents rights guidelines if the training is not completed.
Review of facility's policy titled Resident Rights dated 07/01/2014 reflected: The goal of the facility is to
provide residents with a holistic program that assures respect, dignity, and compassion. The right to be
treated with respect and dignity.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675533
If continuation sheet
Page 2 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675533
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/20/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Juniper Village at Spicewood Summit
4401 Spicewood Springs Rd
Austin, TX 78759
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0695
Provide safe and appropriate respiratory care for a resident when needed.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to provide residents respiratory care consistent
with professional standards of practice for 2 or 8 residents (Resident #16 and Resident #4) reviewed for
oxygen therapy.
Residents Affected - Few
The oxygen tubing on Resident #16 was not labeled with a date.
The humidifier bottle for Resident #4 on the oxygen concentrator was empty for an unknown time.
This failure placed residents at risk of nose and throat discomfort, skin breakdown, inadequate respiratory
care and infection control.
The findings included:
Review of Resident #16's Face Sheet dated 01/20/23 reflected a [AGE] year-old female admitted to the
facility on [DATE] with diagnoses of heart failure with presence of cardiac pacemaker, dementia, HTN (high
blood pressure), CKD, and muscle weakness.
Review of Resident #16's MDS dated [DATE] reflected a BIMs score of 13, indicating intact cognition. MDS
indicated Resident #16 requires oxygen therapy.
Review of Resident #16's Care Plan dated 08/07/22 reflected Resident #16 received oxygen therapy
related to diagnosis of CHF with an intervention of oxygen via nasal prongs at 2 liters PRN and humidified.
Observation and interview on 01/18/23 at 10:35AM revealed Resident #16 was lying down in bed receiving
oxygen via nasal cannula (oxygen tube). The nasal cannula tubing did not have a date on it. Resident #16
did not know when the nasal cannula was changed.
Interview on 01/18/23 at 10:38AM, LVN C after oxygen tube was checked stated there was no date, and it
should been dated. LVN C stated the purpose of dated oxygen tube were to knew when the oxygen tubing
was last changed. LVN C stated the oxygen tubing were changed weekly or PRN.
Review of Resident #4's Face Sheet dated 01/20/23 reflected a [AGE] year-old female admitted to the
facility on [DATE] with diagnosis of HTN (high blood pressure), CKD, and muscle weakness.
Review of Resident #4's MDS dated [DATE] reflected a BIMs score of 3, indicating severe cognition
impairment.
Observation on 01/19/23 at 2:24 PM revealed Resident #4 was in bed and was not wearing a nasal
cannula. The nasal cannula was observed with no date and the humidifier connected to the oxygen
concentrator did not have a date on it.
Interview on 01/19/23 at 2:25 PM, after LVN S checked the oxygen tubing and the humidifier stated there
was no dates on either of the items and both should had a date on them. LVN S stated the date identifies
when the items was last changed. LVN S stated both items was changed weekly on Sunday's. LVN S stated
the adverse effect of not labeling the items with the date could get residents had
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675533
If continuation sheet
Page 3 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675533
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/20/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Juniper Village at Spicewood Summit
4401 Spicewood Springs Rd
Austin, TX 78759
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0695
bacteria or infection from not having the items changed as it should.
Level of Harm - Minimal harm
or potential for actual harm
Interview on 01/20/23 at 1:47PM, the ADON stated the nasal cannula tubing should been dated for the
importance of knowing when it was changed. The ADON stated the impact of not dating the items would
been not knowing when it was last changed or how long the water had been in the humidifier. ADON stated
the nurses was responsible to check every day for the function of the humidifier and the tubing was dated.
The ADON stated staff were given in-services and were constantly reminded.
Residents Affected - Few
Interview on 01/20/23 at 2:36PM, the RN stated if the oxygen tubing were opened and no longer in the
original bag then it should had been dated as well as the humidifier. The RN stated the date on the item
indicated when the item were used on the resident. The RN stated the prolonged use of oxygen tubing
could lead to infection and the impact of an undated humidifier could result in water running out which could
cause upper nasal passages to dry out.
Interview on 01/20/23 at 3:11PM, the ADM stated the oxygen tubing and humidifier should had been
labeled due to infection control reasons. The ADM stated the impact of an undated item could be unsanitary
items being used on the resident. The ADM stated the nurses are responsible for ensuring the items were
dated when used on residents. The ADM stated nurses was in-serviced by the ADON/DON.
Review of the facility policy titled Oxygen Administration dated 07/01/15 reflected: 15. At regular intervals,
check and clean oxygen equipment, masks, tubing and cannula. Change masks tubing and cannulas every
7 days and as needed. Humidifier should be labeled with the date and time changed.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675533
If continuation sheet
Page 4 of 4