F 0776
Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review the facility failed to provide or obtain radiology and other
diagnostic services to meet the needs of its residents for 1 of 7 residents (Resident #1) reviewed for
resident care, in that:
Residents Affected - Few
The facility failed to ensure Resident #1 was provided an x-ray as ordered by the physician.
This failure could place residents at risk for a decline in health status.
Findings included:
Record review of Resident #1's admission Record, dated 01/15/2025 revealed an [AGE] year-old male, with
an admission date of 09/09/2024 with a principal diagnosis of atherosclerotic heart disease of native
coronary artery without angina pectoris (gradual buildup of plaque in the walls of your arteries, limiting or
blocking the flow of blood), dementia (a group of symptoms that affects memory, thinking and interferes with
daily life) and osteoarthritis (a condition that causes the breakdown of cartilage in the joints, leading to pain
and stiffness). The resident was discharged from the facility on 12/24/2024.
Record review of Resident's #1 nursing progress note, dated 12/12/2025 at 10:30 am, revealed the resident
had a fall, complained of right shoulder and collarbone pain. The facility contacted the Physician, and he
ordered an x-ray. The progress note stated, attempted several times to contact facility mobile x-ray
company, unable to schedule at this time. There was no further documentation in the progress notes
regarding acquiring an x-ray for the resident.
Record review of Resident #1's Physician's Orders, dated 01/15/2025, revealed there was no order for an
x-ray on 12/12/2024.
In an interview on 1/15/2025 at 2:48 pm, the Physician said the facility notified him on 12/12/2024 that
Resident #1 had fallen and he ordered an x-ray. The physician said he did not remember the facility calling
him back and informing him that they were unable to reach the mobile x-ray. The physician said it was his
expectation for the facility to contact him if they were not able to get an x-ray.
In an interview on 1/15/2025 at 3:00 pm, the DON said she was aware the physician had ordered an x-ray
and was not aware Resident #1 did not get an x-ray until the next morning. She said the nurse texted the
Physician that she could not reach the mobile x-ray company, but never heard back from him.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
675554
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675554
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/21/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Grace Care Center of Nocona
306 Carolyn Rd
Nocona, TX 76255
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0776
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
She said it was her expectation for the nurse to follow up with the physician and notify the DON when she
did not hear back from him. The DON said the x-ray was never done and got missed. She said the nurse
never passed it on in shift change or in morning report. Resident #1 did not receive an x-ray as ordered.
She said Resident #1 was placed on neuro-checks at the time of the fall, he complained of right shoulder
pain that night, but the next morning, he denied pain and was assessed with full range of motion. The DON
said this failure had the potential of the resident not receiving appropriate care.
In an interview on 1/25/2025 at 12:44 pm, Nurse A said the Resident #1 had a fall on 12/12/2024, she
contacted the Physician, and he ordered a mobile x-ray. She attempted to call the mobile x-ray 6 times, but
could never get through. She said she texted the doctor around 2:00 pm, but never heard back from him.
She said she did not attempt to follow up with the doctor when he did not respond to her texts before she
left her shift. She said she did not notify the DON or pass it on to the next shift she was not able to contact
the mobile x-ray company.
A facility policy was requested, but the provided undated policy titled Resident Rights, failed to address the
incident.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675554
If continuation sheet
Page 2 of 2