F 0835
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, interview, and record review, the facility failed to be administered in a manner that
enables it to use its resources effectively and efficiently to attain or maintain the highest practicable
physical, mental, and psychosocial well-being of each resident for 1 of 1 facility reviewed for administration.
The facility failed to have sufficient resources to satisfy (pay) debts timely and when they were due. The
facility had a past due balance of four months with the water vendor with a disconnection notice given with
a date that had already passed (10/25/25); a past due balance with the electricity vendor for services
provided; and a past due balance of two months with the gas vendor with a disconnection notice given with
a date that had already passed (11/6/25). This failure could place residents at risk of not receiving essential
care and services. Findings included: Record review of invoices provided by the Administrator on 11/09/25
indicated unpaid balances for the following:1. [Gas Vendor] - Invoice dated 10/27/25. Past due balance of
$351.92 with total account balance due of $747.44 with a due date of 11/6/25 or services could be
disconnected if not paid in full.2. [Water Vendor] - Invoice dated 10/27/25. Past due balance of $4,171.53. A
total balance of $5,562.04 with a due date of 11/15/25.3. [Water Vendor] - Disconnect Notice for
Non-Payment or Delinquent Accounts with an amount due of $4,171.53. Service will be disconnected if the
past due amount is not paid before closing time on October 25, 2025.4. [Electricity Vendor] - Invoice dated
10/16/25. Past due balance of $21,036.65 with total balance due of $25,124.73 with a due date of 10/31/25.
In an interview on 11/09/25 at 4:55 p.m., the ADM said that when the facility received a bill, it was
forwarded to Accounts Payable and the CEO for payment in an email. She said she did not make payments
for the facility and only passed the bills on when they come in. The ADM stated the CEO and Accounts
payable met every Monday to decide which bills to pay but she did not attend or know the outcome. She
said she was aware of a past due balance for the [Water Vendor], and a termination notice was sent to the
facility for disconnection. She said she emailed the CEO and Accounts Payable when the vendor called
again requesting payment on 10/22/25. The ADM stated she was aware of a past due balance for the [Gas
Vendor] and the disconnect notice. She said she was aware of a past due balance for the [Electricity
Vendor] but no disconnect notice yet. She said she last sent the water bill, gas bill, and the disconnection
notices to Accounts Payable and CEO on 11/3/25. In an interview on 11/7/25 at 3:29 p.m., the employee for
the [Water Vendor] stated the facility owed four months past due to a total of $5,562.04 from services
provided due since August 2025. The employee stated the [Water Vendor] sent disconnect notices before
this last 4-month timeframe and reported to the state previously to get paid. The last payment received was
for July 2025. The employee stated the [Water Vendor]'s policy was to disconnect services within 30 days of
non-payment but the only reason they did not was because they know it is not the residents of the facility's
fault. The employee stated the [Water Vendor] might consider disconnecting service if this continued in the
future. The employee stated the [Water Vendor] emailed and called and left multiple messages to the CEO
and he never
Residents Affected - Many
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
675554
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675554
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/10/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Grace Care Center of Nocona
306 Carolyn Rd
Nocona, TX 76255
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0835
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
FORM CMS-2567 (02/99)
Previous Versions Obsolete
called back or paid. In an interview on 11/09/25 at 6:29 p.m., the CEO said he believed the bills were paid
on November 3rd, 2025. He said bills were sent to a company that managed the accounts and sent out
payment, but they needed to be instructed to send payment by him. The CEO stated the ADM told the CEO
and Accounts Payable the bills needed to be paid and by when and he instructed them to pay. The CEO
said he was unable to provide any receipts at this time due to accounts payable being closed. The CEO did
not comment on how non-payment could affect the residents. In an interview on 11/10/25 at 10:26 a.m., the
automated system of the [Gas Vendor] revealed payment for $747.44 was received on Tuesday November
4th, 2025. The current total due was $0. The next meter read date was Tuesday November 11th, 2025. No
other information would be provided because this writer was not a named person on the account. In an
interview on 11/10/25 at 10:31a.m., the automated system of the [Electric vendor] revealed they received
payment of $21,036.65 on 11/10/25. No further information would be provided because this writer was not
a named person on the account. In observations of the facility on 11/09/25 and 11/10/25 revealed the
facility had water, electricity, and gas services. Record review of Administrative Management (Governing
Board), undated, revealed, The governing board shall be responsible for the management and operation of
the facility. 1. The facility's governing board is the supreme authority and has full legal authority and
responsibility for the management and operation of our facility.3. The governing board is responsible for, but
not limited to: a. Oversight of facility care and services in accordance with professional standards of
practice and principles.g. Provision of a safe physical environment equipped and staffed to maintain the
facility and services.
Event ID:
Facility ID:
675554
If continuation sheet
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