F 0584
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited
to receiving treatment and supports for daily living safely.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observations, interviews, and record review the facility failed to provide a safe, clean, comfortable, and
homelike environment including but not limited to receiving treatment and supports for daily living safely for
2 (Rooms 303b, 307 b) of 6 resident rooms and all hallway handrails in the facility reviewed for cleanliness
and sanitization.
The facility failed to ensure that Resident Rooms # 303b, and 307 b were thoroughly cleaned and sanitized.
The facility failed to ensure that the facility hallway handrails were cleaned.
These deficient practices could place residents at risk of living in an unclean and unsanitary environment
which could lead to a decreased quality of life.
Findings included:
An observation on 12/04/24 at 10:40 AM of all the facility hallway handrails revealed dark and light dirt
along the brown wooden rails.
An observation on 12/04/24 at 12:00 PM of room [ROOM NUMBER] b reflected the top of the 5-drawer
chest had a large circular white patch of powdery substance.
Interview on 12/04/24 at 12:06 PM, the resident in room [ROOM NUMBER]b (BIMS 12) stated that the
facility only cleaned her room once a week. She stated housekeeping was supposed to clean her room on
12/03/24 but they had not cleaned her room. She stated they never cleaned the floors, and they did not
empty her trash can.
An observation on 12/04/24 at 12:07 PM of room [ROOM NUMBER] b reflected the floor around the toilet,
had a white substance circling it.
No interview was able to be conducted with the resident in room [ROOM NUMBER]b due to decreased
cognitive status., no BIMS was able to be assessed for this resident.
In an interview on 12/04/24 at 2:16 PM, the Housekeeping Supervisor stated she had been at the facility for
19 years. She stated they were to clean everything, especially the resident rooms daily. She stated they
wiped the handrails down daily. She was shown pictures of the concerns observed in Rooms #303b , and
307b , as well as the hallway rails. She stated the risk the resident was that they
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 4
Event ID:
675560
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675560
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/04/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Lake Village Nursing and Rehabilitation Center
169 Lake Park Rd
Lewisville, TX 75057
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0584
Level of Harm - Minimal harm
or potential for actual harm
were not in a safe clean, and homelike environment. She stated they cleaned all the areas mentioned but
had not gotten to those areas yet because they had one housekeeping cleaning two halls. She was advised
that there was a complaint made regarding the cleanliness of the facility and there was also an interview
from a current resident that stated her room was not cleaned daily. She stated she would address the
concerns observed.
Residents Affected - Some
In an interview on 12/04/24 at 2:31 PM, the Administrator was shown pictures of the concerns observed in
Rooms # 303b, and 307 b , and the hallway rails. He stated he would meet with the housekeeping
supervisor to address the concerns observed. He stated the risk of the residents' rooms not being
thoroughly cleaned was a dignity and infection control concern.
Review of the facility's policy on Safe/Comfortable/Homelike Environment (01/2022) reflected Residents are
provided with a safe, clean, comfortable, and homelike environment and encouraged to use their personal
belongings to the extent possible.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675560
If continuation sheet
Page 2 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675560
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/04/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Lake Village Nursing and Rehabilitation Center
169 Lake Park Rd
Lewisville, TX 75057
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve
food in accordance with professional standards.
Based on observation, interviews, and record reviews the facility failed to ensure food was stored,
prepared, distributed, and served in accordance with professional standards for food service safety for the
facility's only kitchen, reviewed for food storage, labeling, dating, and kitchen sanitation.
The facility failed to ensure the ice scoop, ice scoop holder, and ice machine in the facility's dining area was
cleaned.
This failure could place residents at risk for cross contamination and other air-borne illnesses.
Findings included:
Observations on 12/04/24 at 10:35 AM in the facility's only dining area reflected:
The ice scoop was placed in a clear plastic bag and then placed in a hanging blue plastic holder. The
plastic bag had water at the bottom of the bag.
The white ice scoop had black marks on the inside and outside of it.
The light bluish inside front opening of the ice machine had light brownish stains going horizontally along
the machine.
In an interview on 12/04/24 at 10:45 AM, the Dietary Supervisor stated that they cleaned the ice machine at
least three times a month and they ran the entire ice scoop and holder through the washing machine daily.
She stated the risk of not thoroughly cleaning the areas mentioned, was infection control.
In an interview on 12/04/24 at 2:31 PM, the Administrator was shown photos of the ice scoop, ice scoop
holder, and ice machine in the facility's dining area. He stated he would address the concerns with the
Dietary Supervisor. He stated the risk of not addressing the concerns could result in residents becoming ill.
Record Review of the Facility's policy on Dietary Services and Infection Control dated 2/05/24, revealed It is
the policy of this facility to prevent contamination of food products and therefore prevent foodborne illness.
Provide safe food services for residents and employees Dirty equipment should never touch food. All work
surfaces, utensils and equipment should be cleaned and sanitized after each use.
Review of the U.S. Food and Drug Administration (FDA) Code (2022) revealed,
4-903.11 Equipment, Utensils, Linens, and Single-Service and Single Use Articles.
FDA Food Code 2022 Annex 3. Public Health Reasons/Administrative Guidelines
Annex 3 - 182
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675560
If continuation sheet
Page 3 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675560
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
12/04/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Lake Village Nursing and Rehabilitation Center
169 Lake Park Rd
Lewisville, TX 75057
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Clean equipment and multiuse utensils which have been cleaned and sanitized,
Level of Harm - Minimal harm
or potential for actual harm
laundered linens, and single-service and single-use articles can become contaminated.
before their intended use in a variety of ways such as through water leakage, pest
Residents Affected - Some
infestation, or other insanitary condition.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675560
If continuation sheet
Page 4 of 4