Inspection·October 6, 2022

F 0565 Honor the resident's right to organize and participate in resident/family groups in the facility. Level of Harm - Minimal harm or potential for actual harm Based on observation, interview, and record review the facility failed to provide a private meeting space for residents' monthly council meetings for 8 of 8 residents (Residents #13, #14, #15, #17, #21, #23, #38, and #39) reviewed for resident council. Residents Affected - Some The facility failed to provide a private space for resident council meetings for Residents #13, #14, #15, #17, #21, #23, #38, and #39. This failure could place residents, who attended resident council meetings, at risk of not being able to voice concerns due to a lack of privacy. Findings included: Observation and interview during a confidential resident group interview on 10/05/2022 at 10:10 AM with Residents #13, #14, #15, #17, #21, #23, #38, and #39 in attendance revealed the meeting was held in an open dining room, near the entrance to the facility's secured unit. There were no doors that could be closed to ensure the residents' privacy during the meeting. Staff and visitors were observed walking through the area while the meeting was in progress. During the confidential group meeting, all eight residents revealed they always met in an open dining room area. They stated they have never been offered an opportunity to meet in a private area. Residents #21 and #23 stated residents had not always vocalized what they felt at meetings because staff could overhear them. Interview on 10/06/2022 at 8:12 AM with the Administrator revealed he had worked at the facility for three years and during that time resident council had always met in the open dining room near the secured unit. He said the facility did not have a private area for the group to meet. He stated he knew the group should have access to a private meeting space to ensure they were able to voice any concerns without fear of staff hearing them. He said the residents had a right to privacy and to hold private meetings. He said he would provide the facility's policy related to the resident's rights to meet privately. Interview on 10/06/2022 at 3:00 PM with the Director of Community Life Services revealed the last three resident council meetings were held in the open dining room. She said she had worked at the facility for the past three years and during that time all resident council meetings were held in an open dining room area. She stated the facility did not have a closed area to facility private meetings. She said she knew that the residents had a right to hold private meetings. Record review of the resident council minutes for July 2022, August 2022, and September 2022 revealed no location of the resident council meeting. (continued on next page) Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 7 Event ID: 675565 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 675565 B. Wing A. Building (X3) DATE SURVEY COMPLETED 10/06/2022 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Parkwood Village 2600 Parkview Dr Bedford, TX 76022 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)