F 0558
Reasonably accommodate the needs and preferences of each resident.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observations, interviews, and record reviews, the facility failed to ensure residents received services in the
facility with reasonable accommodations of each resident's needs for 1 of 9 residents (Residents #1)
reviewed for resident rights in that:
Residents Affected - Few
The facility failed to ensure Residents #1's call light was answered in a timely manner.
This failure could affect residents who needed assistance with activities of daily living and could result in
needs not being met.
Findings included:
Record review of Resident #1's admission record dated 06/13/2025 documented a [AGE] year-old female
admitted on [DATE]. Resident #1 had diagnoses which included: epilepsy (abnormal electricity activity in
the brain), chronic obstructive pulmonary disease (group of lung disease that clock airflow and make it
difficult to breathe), major depressive disorder(serious mental illness characterized by persistent sadness,
loss of interest in activities and significant impairment in daily functioning), anxiety(intense, excessive, and
persistent worry and fear about everyday situation), and need for assistance with personal care.
Record review of Resident #1's Quarterly MDS assessment, dated 04/30/2025, revealed the resident had a
BIMS score of 14 indicating the resident was cognitively intact. The MDS also revealed Resident #1
required substantial/maximal assistance in the areas of toileting hygiene, shower/bathe, lower body
dressing, and putting on /taking off footwear.
Record review of Resident #1's care plan, dated 05/06/2025, revealed Resident #1 was care planned for
urinary incontinence and had an intervention of: Ensure call light is in reach on the left side and encourage
resident to request for assistance for safety.
Observation on 06/13/2025 at 12:41 p.m.-12:59 p.m. , revealed Resident #1 used the call light for
assistance and CNA A did not come into the room until 18 minutes after the call light was placed for
Resident #1 to be assisted. Resident #1 wanted the surveyor to observe the slow response time of being
assisted.
During an interview on 06/13/2025 at 1:00 p.m. , Resident # 1 stated that she was safe and had a concern
about call lights not being answered for long periods of times. Resident #1 did not elaborate on the exact
time it was taking to receive assistance but stated she would just wait around until someone came in to
assist her. Resident #1 stated the slow response time on assistance being received
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 6
Event ID:
675587
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675587
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/16/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Avir at Adams
3011 W Adams Ave
Temple, TX 76504
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0558
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
was not a good thing for the residents. Resident # 1 stated that the slow response times of receiving
assistance had been happening for months and nothing had been done about it .
During an interview on 06/13/2025 at 3:20 p.m., CNA A stated CNAs should be answering call lights no
later than 2 minutes. CNA A said he was assisting with dining room duties when Resident #1's call light
went off. CNA B would have been responsible for answering Resident #1's call light. CNA A stated he came
back on D hall after assisting in the dining room and seen Resident #1's call light was on and came in to
assist. CNA A could not tell a reason to why CNA B was not able to answer Resident #1's call light. CNA A
stated it was protocol to answer call lights timely and it was expected for CNA B to have answered Resident
#1's call light promptly. CNA A stated if Resident #1's call light was not answered promptly, then Resident
#1's needs would not have been met.
During an interview on 06/13/2025 at 4:07 p.m., CNA B stated around 12:40 p.m., she was assisting with
care on D hall. CNA B stated the door was shut and she did not know that Resident #1's call light had gone
off. CNA B stated she would have been responsible for answering Resident #1's call light. CNA B stated
when call lights was not answered promptly the resident's needs would not have been met. CNA B stated it
was expected for Resident # 1's call light to be answered promptly and it took a little longer than usual to
assist.
During an interview on 06/16/2025 at 4:28 p.m., the DON stated it was everyone's responsibility to make
sure call lights were answered as soon as possible. The DON stated the expectations was to make sure
Resident #1's call light was answered as soon as possible to see what Resident #1's needs was. The DON
stated depending on the situation on what could happen if the call lights was not answered as soon as
possible. The DON stated it was hard to answer if what could happen because it depended on the situation
. The DON was not able to elaborate on the possible outcome if a resident's call light was not answered
timely as she kept stating it depended on the situation.
During an interview on 06/16/2025 at 5:05 p.m., the ADM stated all staff can and was expected to answer
call lights as soon as possible. The ADM stated it was expected for Resident #1's call light to be answered
as soon as possible. The ADM stated not answering a call light as soon as possible can cause poor quality
in care.
Review of the facility's Answering the Call Light policy, revised March 2021, reflected, Purpose: The
purpose of this procedure is to ensure timely responses to the resident's requests and needs.
General Guidelines
1.
Upon admission and periodically as needed, explain and demonstrate use of the call light to the resident.
2.
Ask the resident to return the demonstration.
3.
Explain to the resident that a call system is also located in his/her bathroom.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675587
If continuation sheet
Page 2 of 6
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675587
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/16/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Avir at Adams
3011 W Adams Ave
Temple, TX 76504
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0558
4.
Level of Harm - Minimal harm
or potential for actual harm
Be sure that the call light is pulled in and functioning at all times.
5.
Residents Affected - Few
When the resident is in bed or confined to a chair be sure the call light is within easy reach of the
resident.es
6. Some residents may not be able to use their call light. Be sure to check these residents frequently.
7. Report all defective call lights to the nurse supervisor promptly.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675587
If continuation sheet
Page 3 of 6
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675587
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/16/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Avir at Adams
3011 W Adams Ave
Temple, TX 76504
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0627
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for
a safe transfer/discharge.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview and record review, the facility failed to permit each resident to remain in the facility, and not
transfer or discharge the resident from the facility unless the discharge was necessary for the resident's
welfare and the resident's needs could not be met in the facility for 1 of 9 residents (Resident #2) reviewed
for discharge requirements.
The facility failed to ensure Resident #2 was readmitted to the facility, after being sent to the hospital for
behaviors.
This failure could place discharged residents and residents residing in the facility at risk of being discharged
and not allowed to return to the facility causing a disruption in their care and/or services.
Findings included:
A record review of Resident #2's face sheet dated 06/13/2025 reflected a [AGE] year-old male who was
admitted to the facility on [DATE]. Resident #2's diagnosis was Alzheimer's disease (a progressive disease
that destroys memory and other important mental functions), Unspecified asthma (a chronic disease in
which the bronchial airways in the lungs become narrowed and swollen making it difficult to breath),
Vascular dementia (brain damage caused by multiple strokes), and adjustment disorder with mixed anxiety
and depressed mood.
A record review of Resident #2's Initial MDS assessment, dated 06/11/2025, reflected the resident had a
BIMS score of 99, which indicated Resident # 2 was unable to complete the interview.
A record review of Resident #2's care plan, dated 06/06/2025, reflected Resident #2 had a diagnosis of
Alzheimer's disease and resides in the secured unit due to his wandering and poor safety awareness. The
approach consent for placement in the secured unit will be obtained from the guardian or responsible party.
Review of Resident #2's medical records history reviewed through Matrix, revealed a 30 -day discharge
letter was not provided to Resident #2's RP, or the local ombudsman when he was sent out to the hospital
for behaviors on 06/11/2025 and was not allowed to return back to the facility.
Review of Resident #2's progress note dated 06/11/2025 at 5:49 p.m., written by LVN C revealed Local
Police arrived at facility and calmed resident down. Resident explained to police he didn't know why he was
here, and he was being held here like a hostage. Police called supervisor which advised them to call EMS
for transport to hospital to be evaluated. Resident agreed and willingly sat on gurney for EMS transport to
hospital with no issues. MD, and RP notified and aware.
Attempted an interview on 06/13/2025 at 10:50 p.m., 2:02 p.m., and 06/16/2025 at 10:37 a.m. left message
for the local ombudsman to return call. The Local ombudsman did not return call by the exit 06/16/2025.
During an interview on 06/13/2025 at 11:30 p.m., the HSW stated Resident #2 had been medically cleared
to come back to the facility. The HSW stated she had spoken with the ADM and he stated he was
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675587
If continuation sheet
Page 4 of 6
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675587
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/16/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Avir at Adams
3011 W Adams Ave
Temple, TX 76504
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0627
Level of Harm - Minimal harm
or potential for actual harm
not accepting Resident # 2 back to the facility. The HSW stated the hospital just could not hold Resident #2
there and he had been medically, and psych cleared to return back to the facility. The HSW stated he had
made contact with the ADM on three different attempts and kept being told Resident #2 was not allowed
back due to his behaviors. The HSW stated Resident #2 was still at the hospital waiting to be able to return
to the facility and she was working on getting Resident #2 placed at the VA hospital.
Residents Affected - Few
During an interview on 06/16/2025 at 10:48 a.m., the RP stated on 06/11/2025 she received a text
message from the ADM that evening, time not recalled, that Resident #2 was being transferred to the
hospital for behaviors. The RP stated the DON called her by phone on 06/11/2025 time not recalled and
stated that Resident #2 would not be allowed to come back to the facility due to his behaviors. The RP
stated she had spoken with the ADM on 06/11/2025 by phone and he stated that Resident #2 could not
come back to the facility because he had broken the door to the secured unit. The RP stated she was not
given a 30-day discharge notice prior to Resident #2 being sent out to the hospital for behaviors. The RP
stated the ADM was adamant about not allowing Resident #2 back to the facility due to his behaviors. The
RP stated Resident #2 was not able to make any decisions and she was not able to participate in finding
Resident #2 placement at another facility. The RP stated she spoke with the HSW on 06/11/2025,time not
recalled and was told Resident #2 was medically cleared to return to the facility and the ADM refused
Resident #2 to return. The RP stated Resident #2 was discharged from the hospital to the VA hospital on
[DATE] and the time was not recalled.
During an interview on 06/16/2025 at 2:20 p.m., the BOM stated she did know or partake in the immediate
discharge of Resident #2. The BOM stated the SW would have been involved with the immediate
discharge, but she was out of the facility on vacation out of the state. The BOM stated it was expected for
Resident #2 to have received a 30-day discharge to have enough time to be placed at another facility.
Attempted an interview on 06/16/2025 at 3:45 p.m., Left message for the SW to return call. The SW did not
return call by the exit date 06/16/2025.
During an interview on 06/16/2025 at 3:46 p.m., LVN C stated on the evening of 06/11/2025, Resident #2
was upset and did not know why he was at the facility. LVN C stated Resident #2 took a chair and hit at the
door because he was unable to get out the secured unit. LVN C stated she assessed the resident and
called 911. LVN C stated Resident # 2 had calmed down while talking with the police. LVN C stated the
ADM gave word to send Resident # 2 out to the hospital for his behaviors. LVN C did not know when the
resident was sent out to the facility for behaviors that he was not able to return to the facility.
During an interview on 06/16/2025 at 4:28 p.m., the DON stated Resident #2 had been sent out to the
hospital on [DATE] for behaviors. The DON stated the resident was hitting and kicking the door of the
secured door. The DON stated the police came and resident was transported to the hospital. The DON
stated Resident #2 was sent out to be treated and was able to return once treatment was received. The
DON stated she was unaware that Resident #2 was not able to return back to the facility when he was sent
out. The DON stated the ADM and the SW would have handled the immediate discharge for Resident #2.
During an interview on 06/16/2025 at 5:05 p.m., the ADM stated he followed the policy for immediate
discharge. The ADM stated he wanted to make sure all his residents was safe. The ADM stated that
Resident #2 had broken the door to the secured unit trying to get out. The ADM stated he had failed to
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675587
If continuation sheet
Page 5 of 6
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675587
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
06/16/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Avir at Adams
3011 W Adams Ave
Temple, TX 76504
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0627
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
provide a 30-day discharge notice to Resident #2, RP, and the local ombudsman. The ADM stated it was
expected for a 30-day discharge notice to be given. The ADM stated if a 30-day discharge were not given
Resident #2, or the RP would not have the provisions they would need for Resident #2 to be successful.
Review of nursing policy and procedure manual titled facility-initiated discharge date d 07/2024 reflected It
is the policy of this facility to permit each resident to remain in the facility, and not initiate transfer or
discharge of the resident from the facility, except in limited circumstances.
Event ID:
Facility ID:
675587
If continuation sheet
Page 6 of 6