F 0610
Respond appropriately to all alleged violations.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
record review and interview, the facility failed to thoroughly investigate all alleged violations of resident
abuse, neglect, exploitation, or mistreatment for 3 of 16 Facility Reported Incidents (#440095, #449979,
#471822) reviewed for reporting allegations.
Residents Affected - Some
The facility failed to thoroughly investigate:
-An incident (#440095) when Resident #1 sustained a foot laceration during a shower and was not reported
to nursing staff for at least two hours.
-An incident (#449979) when Resident #4 complained of knee pain to which a right knee fracture was
discovered at the hospital.
-An incident (#471822) when an unoccupied shower room caught flame in the facility due to an electrical
fire.
This deficient practice placed residents at risk of abuse, neglect, exploitation, or mistreatment.
The findings included:
Record review of Resident #1's face sheet, dated 02/06/2024, reflected a [AGE] year-old with an original
admission date of 10/14/2021 and a primary diagnosis of Nutritional Marasmus (a severe form of
malnutrition).
Record review of Resident #1's quarterly MDS, dated [DATE], reflected Resident #1's ability to shower was
identified as total dependence requiring a single person assisting her. Resident has a BIMS score of 03
which indicated severe cognitive impairment.
Record review of the TULIP intake #440095 reflected a self reported incident where Resident #1 was found
with a cut to Resident #1's foot and went to the hospital after getting a shower earlier.
Record review of the incident investigation for #440095 soft folder prepared by the ADM reflected resident's
face sheet (dated 07/28/2023), an Event Nurses' note (dated 07/28/2023), 8 resident witness statements,
progress notes ranging from 07/28/23 to 07/30/2023 (printed on 08/03/2023), ED clinical summary (dated
08/03/2023), Facility in-service training (dated 07/28/2023) titled: abuse + neglect, safe resident handling,
reporting, transfers. Facility completed in-service training with 15 of their 38 direct care staff. No evidence of
staff statements was present in the soft folder.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 13
Event ID:
675617
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675617
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/10/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Eagle Pass Nursing and Rehabilitation
2550 Zacatecas Dr
Eagle Pass, TX 78852
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0610
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Record review of Resident #4's face sheet, dated 02/06/2024, reflected an [AGE] year-old originally
admitted on [DATE] and a primary diagnosis of Dementia (A group of thinking and social symptoms that
interferes with daily functioning).
Record review of the TULIP intake #449979 reflected a self-reported incident where Resident #4 went to
the hospital after stating Resident #4 had knee pain. The hospital found a break in Resident #4's knee.
Record review of the incident investigation for intake #449979 soft folder prepared by the ADM reflected
nursing notes (dated 09/07/2023), hospital discharge paperwork (dated 09/12/2023), and 9 witness
statements from other residents. Facility completed in-service training with 13 of their 38 direct care staff.
No evidence of staff statements or any other investigative components were present in the soft folder.
Record review of the TULIP intake #471922 reflected a self-reported incident where one of the facility's
shower rooms had an electrical fire while it was empty.
Record review of the incident investigation for intake #471922 soft folder prepared by the ADM reflected
invoices from two electricians and a general contractor, accompanied by a handwritten note that reflected
'smoke inhalation assessments were completed on all residents' and a risk assessment completed on
12/27/23 without any further details related to the smoke inhalation assessments or the risk assessment
completed. No further self-reported incident investigation reports or tools were found associated with this
intake.
Attempted interview on 02/06/2024 at 2:24 PM with Resident #1, unable to be completed due to Resident
#1 being non-interviewable.
Interview on 02/06/2024 at 3:21 PM, the ADON stated the ADM completed the investigation (#440095)
while she completed the in-service training on abuse, neglect, reporting and safe handling of the residents.
The ADON stated the in-service was completed with the staff on shift the day of the incident. The ADON did
not continue to train other staff because she felt the incident was an isolated incident caused by one
singular staff member.
Interview on 02/08/2024 at 2:53 PM, the ADM stated no residents were in the shower room at the time of
the fire. The ADM stated the fire was discovered in the morning and the invoices included in the soft folder
were for the repairs made of plywood to the roof and the electrical connections. The ADM stated he
originally felt his investigation of this incident was sufficient and thorough but only during state investigation
did he see shortcomings in his process and evidence. The ADM stated investigations were a shared
responsibility between himself and the DON or ADON when the DON was not available. The ADM stated it
was his sole responsibility as it did not relate to nursing administration. The ADM stated he felt the risk
associated with not completing a sufficient investigation involving facility fires would be that the incident
could recur due to not determining the cause of the fire and whether residents were harmed as a result.
The ADM stated the investigations for the other incidents were sufficient in his interpretation but only after
reviewing them during the state investigation did he find unanswered questions.
Record review of facility ANE policy, undated, reflected the ADM was the final responsible party for
completing investigations of ANE or other reportable incidents in the facility and determining their
sufficiency.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675617
If continuation sheet
Page 2 of 13
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675617
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/10/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Eagle Pass Nursing and Rehabilitation
2550 Zacatecas Dr
Eagle Pass, TX 78852
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Level of Harm - Actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
interview, and record review, the facility failed to provide treatment and care in accordance with professional
standards of practice for one of three residents (Resident #1) reviewed for quality of care.
Residents Affected - Few
The facility failed to ensure Resident #1 received timely treatment and care that was eventually diagnosed
with a laceration to the left foot. On 7/28/23, Resident #1 was found to have blood on her left foot when
transferring to bed around 4 PM by NA AC. NA AD was aware of the injury prior to the end of her shift at 2
PM but did not report to a charge nurse. Resident #1 was left without care to her foot from the time NA AD
noticed it bleeding (time undetermined) until 4 PM when NA AC noticed the foot bleeding. Resident #1 was
sent to the hospital and was found to have a fracture of the fifth toe proximal phalanx.
This deficient practice placed all residents at risk of experiencing a delay in treatment that could have
resulted in harm or potentially death.
The findings included:
Record review of Resident #1's face sheet, 02/06/2024, reflected a [AGE] year-old with an original
admission date of 10/14/2021 and a primary diagnosis of Nutritional Marasmus (a severe form of
malnutrition) as well as a diagnosis of Cognitive Delays and Dementia. Resident is not intervenable due to
her diagnosis of cognitive delays and dementia.
Record review of Resident #1's quarterly MDS assessment, dated 06/28/2023, reflected Resident #1's
ability to shower was identified as total dependence requiring a single person assisting her. Resident has a
BIMS score of 03 which indicated severe cognitive impairment.
Record review of Resident #1's care plan, dated 11/14/23, revealed Resident # 1 required assistance with
ADLs including bathing, feeding, and transferring to and from bed/chair via 2-person lift. Resident required
total care for showering, 1 person assist, and 2-person assistance with getting dressed.
Record review of Resident #1's EHR reflected a shower record, dated 07/28/2023 recorded to have taken
place at 1:59 PM by NA AD.
Record review of Resident #1's eTransfer assessment form, dated 07/28/2023, reflected Resident #1 was
transferred to the ER at 4:54 PM on 07/28/2023 due to [NA AC] noted blood to [Resident #1's] left foot 5th
toe, upon assessment by writer laceration to back of 5th toe was noted with active bleeding.
Record review of Resident #1's hospital record, dated 07/28/2023, reflected Resident #1 received an x-ray
impression that read Mildly displaced fracture of the fifth toe proximal phalanx is age indeterminate . focal
soft tissue defect at the lateral aspect of the fifth metatarsophalangeal joint
Record review of the investigation soft folder for the incident, undated, prepared by the ADM reflected
Resident #1's face sheet (dated 07/28/2023), an Event Nurses' note (dated 07/28/2023), 8 resident witness
statements, progress notes ranging from 07/28/2023 to 07/30/2023 (printed on 08/03/2023), ED clinical
summary (dated 08/03/2023), Facility in-service training (dated 07/28/2023) titled:
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675617
If continuation sheet
Page 3 of 13
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675617
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/10/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Eagle Pass Nursing and Rehabilitation
2550 Zacatecas Dr
Eagle Pass, TX 78852
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
abuse + neglect, safe resident handling, reporting, transfers. Facility completed in-service training with 15 of
their 38 direct care staff. No evidence of staff statements or findings was present in the soft folder.
Level of Harm - Actual harm
Residents Affected - Few
Interview with LVN N at 3:35 PM revealed LVN N completed a head-to-toe skin assessment around 10 AM
because the resident had a follow up telephone doctor's appointment for scabies. At the time of the
head-to-toe assessment there was no noted injury to the resident's foot. Skin assessment did not reveal
any scabies rash or injury to the resident's left foot. The bleeding on resident's left foot was reported to her
by NA AC about 4 PM.
LVN N determined the resident needed x-rays and sent the resident to the ER. LVN N worked a double shift
(6AM to 10 PM) that day and was the charge nurse during the day shift also. LVN N stated the resident's
injury was not identified during the day shift. It was not identified until the evening shift when NA AC noticed
it during a transfer. When NA AC was asked about the injury, she stated that the injury was present prior to
transferring the resident from wheelchair to bed. LVN N stated that NA AD was asked about the injury and
stated that she noticed the injury prior to the end of her shift (2PM) but did not report it to anyone. LVN N
stated that the resident was total care/ two person assist transfer. LVN N stated the facility completed
in-service training on Abuse/Neglect/Exploitation, Reporting, Safe handling residents, and transferring on
the same day as incident.
Interview on 02/07/2024 at 11:04 AM, the ADON stated she became aware of Resident #1's bleeding foot
once NA AC reported it to her at the start of NA AC's shift during rounding. The ADON stated during the
investigation, she developed the theory that Resident #1's foot was injured during a shower with NA AD.
The ADON stated the shower was done on the morning shift. The ADON stated her investigation revealed
that NA AD was aware of the injury prior to the end of her shift at 2 PM but did not report to a charge nurse.
When ADON interviewed NA AD it was revealed that NA AD noticed the resident's foot was bleeding prior
to the end of her shift at 2 PM. NA AC took over for NA AD at 2 PM and noticed the resident's foot bleeding
when resident was being transferred from her chair to her bed about 4 PM. The ADON stated during
investigation, other CNAs reported to her that Resident #1 had a shower around 11:00 AM on 07/28/2023.
The ADON stated her expectation was for the incident to have been reported by NA AD.
Interview on 02/07/2024 at 3:35 PM, NA AC stated she observed Resident #1's pinky toe which appeared
to be bleeding, to which the ADON and LVN N asked NA AC who worked before her, to which NA AC
replied that NA AD was working before her. NA AC stated CNA AE also observed the bleeding. NA AC
stated she saw a wound bandage without a signature, initials, or date on the patch where it was bleeding.
CNA C stated NA AD was originally scheduled to work an additional shift on a different hall. NA AC stated
following this incident, she participated in an in-service related to safe handling, reporting, and transfers.
NA AC stated she did not work with NA AD after this incident.
Attempted interview on 02/06/2024 at 2:24 PM with Resident #1. Unable to complete interview with
Resident #1 being non-interviewable due to her diagnosis of cognitive delays and dementia.
Phone interview with NA AD was attempted on 02/06/2024 at 3:52 PM and 02/07/2024 at 9:15 AM with
unsuccessful contact.
Phone interview was attempted on 02/07/2024 at 3:46 PM with CNA AE with unsuccessful contact.
Phone interview with Resident #1's Responsible Party was attempted on 02/06/2024 at 3:49 PM and
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675617
If continuation sheet
Page 4 of 13
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675617
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/10/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Eagle Pass Nursing and Rehabilitation
2550 Zacatecas Dr
Eagle Pass, TX 78852
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0684
02/07/2024 at 9:20 AM with unsuccessful contact.
Level of Harm - Actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675617
If continuation sheet
Page 5 of 13
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675617
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/10/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Eagle Pass Nursing and Rehabilitation
2550 Zacatecas Dr
Eagle Pass, TX 78852
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to
prevent accidents.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
record review and interview, the facility failed to provide an environment that is free from accident hazards
over which the facility has control and provide supervision and assistive devices to each resident to prevent
avoidable accidents to prevent accidents, for 1 of 19 residents (Resident #3) reviewed for accident hazards
and supervision.
Resident #3 fell to the ground during a mechanical lift transfer.
This deficient practice placed residents at risk for accidents and injury.
The findings included:
Record review of Resident #3's admission record, dated 02/07/2024, reflected a [AGE] year-old with an
admission date of 03/04/2022, and a primary diagnosis of cerebral infarction due to embolism of left middle
cerebral artery (a stroke).
Record review of Resident #3's MDS, dated [DATE], reflected Resident #3 was rated for bed transfer ability
as totally dependent, requiring a two-person assist, and also reflected a BIMS of 0, indicating severe
cognitive deficit.
Record review of Resident #3's hospital records, dated 10/09/2023, reflected Resident #3 received six CT
and XR scans that did not reveal injuries were sustained by the fall but admission to the hospital was
reflected as head injury.
Record review of an in-service, titled Hoyer Life Transfers-Safe Resident Handling, dated 10/9/23, reflected
twelve total staff in attendance, with an additional page completed for same date with one additional staff in
attendance that was also listed on the previous page.
Record review of Witness Statements, dated 10/09/2023, reflected that CNA C stated Hoyer sling was
placed incorrectly by [CNA AB]. [Resident #3] fell from hoyer when transferring from WC to bed and the
second note by CNA AB, that stated I put to hoyer sling wrong.
Record review of the TULIP intake #456415 reflected Resident #3 fell while staff were helping Resident #3
move from the bed using a large mechanical lift, and after it happened the staff that were there reported
one of them made a mistake.
Interview on 02/08/2024 at 10:19 AM, CNA C stated she was formerly known by a different name. CNA C
stated she recalled the incident with Resident #3, and stated he needed a sling for the Hoyer transfer. CNA
C stated she needed another staff to help her and asked CNA AB to help transfer Resident #3 to the
shower. CNA C stated the two parts that needed to be around his head that connect to the hook were not
placed right and after the machine was raised she noticed this as Resident #3 had fallen out of the Hoyer.
CNA C stated it was not able to be fixed once he was in the air. CNA C stated Resident #3 did not have
bleeding or exposed bone. CNA C stated after the incident, she left and got the ADON. CNA C stated she
was interviewed by ADON following the incident to which the ADON asked her and CNA AB to document
why the resident fell.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675617
If continuation sheet
Page 6 of 13
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675617
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/10/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Eagle Pass Nursing and Rehabilitation
2550 Zacatecas Dr
Eagle Pass, TX 78852
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Phone interview was attempted on 02/08/2024 at 10:13 AM with CNA AB with unsuccessful contact.
Level of Harm - Minimal harm
or potential for actual harm
Interview on 02/08/2024 at 11:01 AM, the ADON stated the incident involved Resident #3 was explained to
her by CNA C and CNA AB as a mistake by CNA AB in placing the resident within the mechanical lift and
causing him to fall and potentially hurt himself. The ADON stated it was her decision to transfer Resident #3
to the hospital to rule out a potential head injury but received Resident #3 following a lack of injury at the
hospital. The ADON stated she recommended CNA AB be terminated but was not able to due to CNA AB
not returning to work following the incident. The ADON stated she began in-servicing on mechanical lift
transfers following this incident.
Residents Affected - Few
Interview on 02/08/2024 at 11:29 AM, the ADM stated he was unfamiliar with the investigation related to
Resident #3 and described it as a nursing function. The ADM stated he relied on the nursing administration
such as the DON and ADON to complete the nursing investigation and recommend appropriate follow-up
such as the in-service training and termination. The ADM stated it was his expectation that no resident be
dropped by staff or subject to controllable accidents.
A policy specific to accidents and hazards was requested on 02/09/2024 at 3:00 PM but was not provided
to the investigation team prior to exit.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675617
If continuation sheet
Page 7 of 13
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675617
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/10/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Eagle Pass Nursing and Rehabilitation
2550 Zacatecas Dr
Eagle Pass, TX 78852
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0726
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way
that maximizes each resident's well being.
Level of Harm - Actual harm
Residents Affected - Few
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure that all nursing staff have the specific
competencies and skill sets necessary to care for residents' needs, as identified through resident
assessments, and described in the plan of care for 2 of 4 residents (Residents #1 and #3) reviewed for
reportable incidents.
The facility failed to complete in-service training to all direct care staff after four reportable incidents
occurred involving Resident #1 and #3. Resident #1 had a fractured 5th toe. Resident #3 had a fall and hit
his head after an improper mechanical transfer.
This deficient practice could place residents at risk of being cared for by insufficiently trained staff following
incidents that resulted in serious injury and risk of death.
The findings included:
Record review of Resident #1's face sheet, 02/06/2024 reflected a [AGE] year-old with an original
admission date of 10/14/2021 and a primary diagnosis of Nutritional Marasmus (a severe form of
malnutrition) as well as a diagnosis of Cognitive Delays and Dementia. Resident is not interviewable due to
her diagnosis of cognitive delays and dementia.
Record review of the incident report, undated, reflected Resident #1 was sent to the ER for x-rays on
07/28/2023 and diagnosed with a fracture in her 5th toe of her left foot. NA AD noticed Resident #1's foot
was bleeding prior to the end of her shift at 2 pm. NA AC started her shift a 2 PM. When NA AC was
assisting the resident with transferring from chair to bed NA AC noticed the blood on resident's left foot. NA
AC reported the blood to LVN N and it was determined that Resident #1 needed x-rays. Resident #1 was
sent to the ER where she was diagnosed with a fracture to her 5th toe on her left foot.
Record review of the same incident report reflected staff in-service on 02/06/2024 titled
Abuse/Neglect/Exploitation, Reporting, Safe handling residents, and transferring dated 07/28/2023
reflected 15 of 38 direct care staff were in-serviced. Alleged perpetrator did not receive this in-service
training.
Record review of an incident report, undated, reflected Resident #3 was sent to the ER on [DATE] for a
potential head injury after falling during an inadequate mechanical transfer.
Record review of the same incident report staff in-service on 02/06/2024 titled Hoyer Life Transfers-Safe
Resident Handling dated 10/09/2023 reflected 12 of 38 direct care staff were in-serviced.
Interview on 02/06/2024 at 4:05 P.M., the ADON stated she completed in-service training on
Abuse/Neglect, reporting and safe handling/transferring residents on 07/28/2023 in response to the incident
that happened on 07/28/2023 with Resident #1. The ADON stated she in-serviced staff that were present
on the 2 P.M to 10 P.M. shift on 07/28/2023. The ADON stated she felt the need to in-service only the
specific shift/staff and felt that it was an isolated incident caused by a particular staff member. The ADON
stated she completed the in-services and followed her prescribed protocol of in-servicing only the
immediately available staff at the time of the discovery of the incident.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675617
If continuation sheet
Page 8 of 13
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675617
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/10/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Eagle Pass Nursing and Rehabilitation
2550 Zacatecas Dr
Eagle Pass, TX 78852
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0726
Level of Harm - Actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Interview on 02/09/2024 at 8:43 A.M., the ADM stated the facility staff are trained by corporate assignments
in Relias and rely on the test/quiz to confirm the content apart from the regular in-services and onboarding
staff receive. He stated there is no classroom setting where staff are required to do a return demonstration.
The ADM stated investigation responsibilities are shared between himself, the DON, and the ADON in
terms of their completion and implementation of changes made. The ADM stated he was the point of
contact for the QA committee and the committee had each dept head complete individual audits of their
respective departments and he relied on them to determine concerns. The ADM stated he was the final
reviewer of the investigations and did not have concerns with the completion of the investigations until the
state investigation began.
Event ID:
Facility ID:
675617
If continuation sheet
Page 9 of 13
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675617
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/10/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Eagle Pass Nursing and Rehabilitation
2550 Zacatecas Dr
Eagle Pass, TX 78852
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0732
Post nurse staffing information every day.
Level of Harm - Potential for
minimal harm
Based on observation, interview, and record review, the facility failed to post the current nurse staffing data
for 1 of 1 facility.
Residents Affected - Many
The nurse staffing data on entrance on 02/06/2024 was for 01/29/2024.
This deficient practice could place residents at risk by not providing adequate staffing information for the
residents, staff, and visitors to ensure that resident care needs are met.
The findings included:
Observation on 02/06/2024 at 11:00 AM, revealed a posting detailing nurse staffing information for
01/29/2024 in front of the nurse's station.
Interview on 02/06/2024 at 12:45 PM, the ADM stated the general postings within the facility were his
responsibility. The ADM stated the nurse staffing data posting was a responsibility of the nursing
department and deferred to the ADON for discussing the posting.
Interview on 02/06/2024 at 3:45 PM, the ADON stated the nurse staffing data posting was her responsibility
when the DON was not available in the facility. The ADON stated she was aware the posting was not
updated and stated it was not updated because she had neglected to update it as she had forgotten. The
ADON stated the last time it was updated was on 01/29/2024 and stated no one had made her aware of it
until today. The ADON stated residents and visitors had access to the staff schedules at the nurses' station,
but they must ask for the schedule book. The ADON stated she felt the risk associated with not keeping the
nurse staffing data posting updated was that residents and visitors might not know the number of care staff
present in the facility.
Facility policy specific to postings or nurse staffing data was requested on 02/09/2024 at 3:00 PM to the
ADM but was not given to the investigation team for review before exit.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675617
If continuation sheet
Page 10 of 13
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675617
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/10/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Eagle Pass Nursing and Rehabilitation
2550 Zacatecas Dr
Eagle Pass, TX 78852
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0837
Level of Harm - Potential for
minimal harm
Residents Affected - Many
Establish a governing body that is legally responsible for establishing and implementing policies for
managing and operating the facility and appoints a properly licensed administrator responsible for
managing the facility.
Based on interview and record review, the facility failed to ensure that the facility has an active (engaged
and involved) governing body that is responsible for establishing and implementing policies regarding the
management of the facility for 1 of 1 facility.
The governing body did not appoint an administrator who was actively engaged in establishing and
implementing policies regarding the management of the facility by not involving himself in the investigations
and in-servicing of staff following incidents occurring at the facility.
This deficient practice could result in the facility not being managed in a responsible manner, which could
affect the health and safety of all residents.
The findings included:
On 02/06/2024 at 11:25 AM, the investigation team conducted an entrance conference with the ADM. The
ADM stated he was the current facility ADM and had received his LNFA within the last year and half. The
ADM stated he was not familiar with all aspects of state licensure and compliance requirements. The ADM
stated his role was to be a collaborative effort between himself and the department heads of the facility
where he would defer to their expert judgement in making decisions related to their department.
Interviews completed between 02/06/2024 at 11:00 a.m. and 02/10/2024 3:00 p.m., the ADM stated
repeatedly he was unfamiliar with the specifics of the self-reported incidents that occurred at the facility and
would rely on the respective department head to evaluate compliance; for example, the ADM stated
incidents involving resident falls, choking incidents, or unwitnessed injuries were primarily reviewed by the
nursing department and thus the DON and ADON would be chiefly responsible for determining the cause
and proper response after the incidents. The ADM stated additionally he was not familiar with individual
staff members as the nurse aides were in a perpetual state of leaving their positions and being hired on.
The ADM stated also that he was not familiar with the medical director's expectations regarding in-servicing
staff following a reportable incident such as a resident experiencing a major injury requiring hospitalization.
Confidential interviews with direct care and administrative staff between 02/06/2024 at 11:00 a.m. and
02/10/2024 at 3:00 p.m. regarding the interaction and feedback the ADM had with the daily operation of the
facility revealed staff identify the ADM to be the abuse coordinator however do not identify the ADM to be
the primary responsible for receiving support in their respective department and rely on their department
head to answer questions. Interviewees described previous administrators to be more interactive and
hands-on in terms of their daily work and described the current ADM to often ask the respective
department head for their own recommendations and only followed those recommendations. Several
interviewees stated they would prefer more interaction and awareness of the daily operation of the facility
by the ADM.
Record review of the ADM's personnel file reflected the ADM was hired on 08/09/2022 with an
accompanied LNFA license expiring on 07/22/2024.
Record review of the facility policy, titled Job Description - Administrator, dated 2014, reflected
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675617
If continuation sheet
Page 11 of 13
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675617
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/10/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Eagle Pass Nursing and Rehabilitation
2550 Zacatecas Dr
Eagle Pass, TX 78852
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0837
Accountable for total operation of the assigned nursing home in compliance with Standards of Operations
and applicable local, state, and federal regulations.
Level of Harm - Potential for
minimal harm
Residents Affected - Many
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675617
If continuation sheet
Page 12 of 13
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675617
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
02/10/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Eagle Pass Nursing and Rehabilitation
2550 Zacatecas Dr
Eagle Pass, TX 78852
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0921
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and
the public.
Based on record review and interview, the facility failed to provide a safe, functional, sanitary, and
comfortable environment for residents, staff, and the public for 1 of 2 Physical Environment reportable
incidents (#427073).
The facility failed to complete a fire watch from 10:00 PM on 05/30/2023 through 8:00 AM 05/31/2023 while
the fire alert system was offline.
This deficient practice could place residents at risk of encountering fire.
The findings included:
Record review of fire watches, dated beginning 05/29/2023 at 9:00 AM reflected a fire watch was
continuously in effect with 15-minute increment documented checks through 05/31/2023 at 1:30 PM apart
from 10:00 PM on 05/30/2023 through 8:00 AM 05/31/2023 while the fire alert system was offline.
Interview on 02/07/2024 at 1:12 PM, the ADM stated the original concern related to the fire panel was that
it was giving a warning message to the fire prevention vendor that the facility contracted with. The ADM
stated he was notified by this fire prevention vendor that until the problem is corrected, the fire prevention
system was not operating as intended and might require a fire watch. The ADM stated he did not have
further details related to the fire panel being inactive and deferred to his MS.
Interview on 02/07/2024 at 1:45 PM, the MS stated he began the fire watch after the fire prevention vendor
notified him on 05/29/2023 of the fire prevention outage and instructed the staff to continue the fire watch
forms until it was repaired in a few days. The MS stated his responsibility did not include evaluating whether
a fire watch was being continued and believed the staff who worked on the overnight shift on 05/30/2023
through 05/31/2023 was no longer an employee and could not be interviewed. The MS stated he was not
interviewed related to this by the ADM or anyone else and was concerned with the local fire marshal
inspection that took place several months following this incident.
Facility policy related to fire prevention and fire watches was requested of the ADM on 02/09/2024 at 3:00
PM but was not given to the investigation team for review before exit.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675617
If continuation sheet
Page 13 of 13