F 0558
Reasonably accommodate the needs and preferences of each resident.
Level of Harm - Minimal harm
or potential for actual harm
Based on observations, record reviews, and interviews the facility failed to ensure residents had the right to
reside and receive services in the facility with reasonable accommodation of resident needs and
preferences except when to do so would endanger the health or safety of the resident or other residents for
5 residents (Residents #1, #2, #3, #4, and #5) of 20 residents reviewed for accommodation of needs. The
facility failed to ensure call lights were placed within reach of Residents #1, #2, #3, #4, and #5. This failures
could place residents at risk of harm or inability to call for help.Observations on 7/10/25 from 11:03
AM-11:54 AM of the 300 and 400 Halls revealed call light cords were not within reach of Residents #1, #2,
#3, #4, and #5. Resident #1's cord was stored in her bedside dresser. Resident #2's cord was under her
mattress. Residents #3, #4, and #5's cords were hanging from the light above the head of the bed. All of the
residents were in their beds, and their call lights were not within their reach. Follow up observations on
07/10/25 from 1:06 PM-1:24 PM of the 300 and 400 Halls revealed the call light cords remained in the
same locations. Resident #1's cord was stored in her bedside dresser. Resident #2's cord was under her
mattress. Residents #3, #4, and #5's cords were hanging from the light above the head of the bed. All of
these call lights were not within reach of the residents. An interview was attempted on 07/10/25 at 11:03
AM with Resident #1; however, she did not respond when asked about her call light. In an interview on
07/10/25 at 11:06 AM, Resident #2 stated she was unable to locate her call light cord. The resident stated
she was able to use her call light when needed, and it was not out of reach very often. An interview was
attempted on 07/10/25 at 11:40 AM with Resident #3; however, the resident was non-responsive to
questions. In an interview on 07/10/25 at 11:43 AM, Resident #4 stated she was unable to locate her call
light cord. The resident stated she was able to use her call light when needed, and it was not out of reach
very often. In an interview on 07/10/25 at 11:54 AM, Resident #5 stated she was unable to locate her call
light cord. The resident stated she was able to use her call light when needed, and it was not out of reach
very often. In an interview on 07/10/25 at 2:20 PM, RN A stated the call light cord needed to be within reach
of the residents, so they could call for help if needed. He stated the risk of not having the call light within
reach of the resident was the resident falling when trying to get up without assistance. In an interview on
07/10/25 at 2:23 PM, CNA B stated the residents' call lights had to be within reach of the residents, so they
could call for help if needed. She stated she did not know why the call lights were not within reach of the
residents. In an interview on 07/10/25 at 2:28 PM, LVN C stated call light cords had to be secured to the
resident's bedding or the bed rail if they had one. She stated the call light needed to be within reach and
easily located to prevent the resident from hurting themselves when trying to get out of bed and help
themselves. She stated all staff were responsible for ensuring resident call lights were withing reach of the
residents. In an interview on 07/10/25 at 2:32 PM, LVN D stated resident call light cords had to be within
reach of the resident. She stated if the call light was not where they could reach it, the resident would not
be able to call for
Residents Affected - Some
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 8
Event ID:
675622
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675622
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/10/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Cityview Nursing and Rehabilitation Center
5801 Bryant Irvin Rd
Fort Worth, TX 76132
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0558
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
assistance and could fall or have an accident. In an interview on 07/10/25 at 2:35 PM, the DON stated call
light cords should always be left within reach of the resident. She preferred the cord was secured to the
bedding or the bed rail so it would not slide off. She stated the biggest risk to the residents was not being
able to call for assistance. She stated it could cause the resident to try to get up and help themselves and
fall in the process. Record review of the facility's Call Lights: Accessibility and Timely Response policy,
dated 10/13/22, reflected: The purpose of this policy is to assure the facility is adequately equipped with a
call light at each resident's bedside, toilet, and bathing facility to allow residents to call for assistance 5.
Staff will ensure the call light is within reach of resident and secured as needed
Event ID:
Facility ID:
675622
If continuation sheet
Page 2 of 8
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675622
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/10/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Cityview Nursing and Rehabilitation Center
5801 Bryant Irvin Rd
Fort Worth, TX 76132
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Some
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment,
and neglect by anybody.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to ensure the residents had the right to be free
of abuse for 3 of 5 residents (Residents #6, #7 and #8) reviewed for abuse. The facility failed to ensure
Residents #7 and #8 had the right to be free from abuse when Resident #6 hit Resident #7 in the face on
06/26/25 and put his hands around Resident #8's neck on 07/02/25. An IJ was identified on 07/10/25. The
IJ began on 06/26/25 and was removed on 07/06/25. The facility took action to remove the IJ before the
abbreviated survey began. While the IJ was removed on 07/06/25, the facility remained out of compliance
with a scope of pattern and severity level of no actual harm with potential for more than minimal harm . The
failure placed residents at risk for abuse. Findings included:Record review of Resident #6's admission MDS,
dated [DATE] and signed as complete by the DON on 06/25/25, reflected the resident was a [AGE] year-old
male. The resident admitted from home to the facility on [DATE], and his diagnoses included Alzheimer's
disease, non-Alzheimer's dementia, anxiety disorder, and depression. The resident had severe cognitive
impairment with a BIMS score of zero, and he displayed disorganized thinking and intention continuously.
The resident was assessed to have physical behavioral symptoms directed toward others (e.g., hitting,
kicking, pushing, scratching, grabbing, abusing others sexually), behavioral symptoms not directed towards
others (e.g., physical symptoms such as hitting or scratching self, pacing, disruptive sounds), and
wandering, which all occurred 1 to 3 days during the assessment period. These behaviors were assessed
to significantly intrude on the privacy or activity of others. The MDS also reflected the resident rejected
evaluation or care that was necessary to achieve the resident's goals for health and well-being, which
occurred 1 to 3 days during the assessment period. The MDS further reflected the resident was able to
transfer and walk independently. Record review of Resident #6's Care Plan, initiated on 06/13/25, reflected
Resident #6 had the potential to be verbally and physically aggressive related to poor impulse control. The
Care Plan included the following: Problem: 6/12/25 angry look in his face, threw coloring book across the
table Problem: 6/14/25 climbed into bed with peer combative, hitting/swinging at staff during redirection.
Intervention: 6/14/25 attempted to remove from peer's bed, left alone [due to] agitation Date Initiated:
06/16/2025 Problem: 6/21/25 entered female peer's room and began hitting and grabbing at the CNA's
clothes when she attempted to redirect him out of room, attempted to hit female peer Intervention: 6/21/25
attempted to redirect from room, CNA used her body to shield female resident from both men, [Resident
#6] left room [status post] incident with male peer, refused skin assessment and VS, NP notified with N.O.
anxiolytic topically Q 6hrs, RP/DON/ADON/weekend supervisor notified, placed on 1:1 supervision;
6/22/25.NP N.O. anxiolytic PO Q6hrs PRN, RP notified - Date Initiated: 06/23/2025. Problem: 6/24/25
agitated, striking out at staff. Intervention: 6/24/25 PRN anxiolytic administered - Date Initiated: 06/25/2025.
Problem: 6/26/25 hit peer in the face with closed fist. Intervention: 6/26/25 separated from peer and
escorted to room, encouraged to sit on bed and provided with books to color,
MD/NP/RP/DON/ADON/Administrator notified, unable to obtain VS d/t agitation, SW completed updated
BIMS assessment with BIMS 1. Date Initiated: 06/27/2025 Problem: 6/27/25 combative with sitter and
peers. Intervention: 6/27/25 staff attempted to redirect, once calmed down he walked to his room, PRN
medication administered, DON notified, taken out on patio x approximately 15 minutes. Date Initiated:
06/30/2025. Problem: 6/30/25 verbal/physical aggression towards staff: swinging/kicking/hitting, throwing
items in room, swinging pencil. Intervention: 6/29/25 verbally redirected, assisted to bed, covered with
blanket, assessed as able without waking [Resident #6] up, continued monitoring. Date Initiated:
06/30/2025. Intervention: 6/30/25 topical
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675622
If continuation sheet
Page 3 of 8
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675622
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/10/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Cityview Nursing and Rehabilitation Center
5801 Bryant Irvin Rd
Fort Worth, TX 76132
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Some
anxiolytic applied with assistance, pencils removed and placed in med room, NP witnessed episode,
continues 1:1 monitoring. Date Initiated: 07/01/2025 Problem: 7/1/25 threw chair at sitter, then charged
sitter and fell, stood up and charged at sitter again, pacing. Intervention: 7/1/25 assessed, area treated,
DON/ADON/MD/RP notified with N.O. transfer to hospital r/t injury, unable to obtain VS, patio door opened,
and [Resident #1] came in facility, RP arrived at facility, transferred to.hospital Problem: 7/2/25 kicked the
table, entered peer's room and placed his hands around peer's neck. Intervention: 7/2/25 kicked table:
assessed with trauma noted to R great toe, area cleansed and treated. 7/2/25 placed hands around peer's
neck: separated from peer immediately, [head-to-toe assessment] completed, VS obtained, redirected,
MD/RP notified; SWA sending clinicals to [Behavioral Health Hospitals]. Date Initiated:07/02/2025. The
Care Plan also reflected the following additional interventions to address Resident #6's verbal and physical
behavioral symptoms: Administer medications as ordered. Monitor/document for side effects and
effectiveness. Date Initiated: 06/13/2025Analyze times of day, places, circumstances, triggers, and what
de-escalatesbehavior and document. Date Initiated: 06/13/2025Assess and address for contributing
sensory deficits. Date Initiated: 06/13/2025. Assess [Resident #6's] needs: food, thirst, toileting needs,
comfort level, body positioning, pain, etc. Date Initiated: 06/13/2025COMMUNICATION: provide physical
and verbal cues to alleviate anxiety; give positive feedback, assist verbalization of source of agitation, assist
to set goals for more pleasant behavior, encourage seeking out of staff member when agitated. Date
Initiated: 06/13/2025 Give [Resident #6] as many choices as possible about care and activities. Date
Initiated: 06/13/2025 Modify environment adjust room temperature to comfortable level, reduce noise, dim
lights, place familiar objects in room, keep door closed, etc. Record review of Resident #6's progress notes,
dated 06/26/25, documented by LVN E reflected the following: This resident was observed standing in
dining area talking with another resident who was sitting in a wheelchair. This resident hit the other resident
in his face/cheek with his fist causing a reddened area to the other resident's cheek. The residents were
separated and this resident was escorted to his room by the nurse and encouraged to sit on his bed and
was given his crayon box and coloring book which he pushed away and then laid down on the bed.Review
of Resident #6's progress notes dated 07/01/25, reflected the following: Resident on patio with 1/1 pacing
and suddenly he picked up a chair and threw it and started running at Sitter and he fell on rt shoulder.
Resident quickly got off ground charging at sitter. This nurse was passing window and saw resident chasing
sitter. Resident pacing and holding rt arm, small skin tear noted to rt wrist Orders to transfer resident to
hospital for injury Record review of Resident #6's progress notes, dated 07/02/25, documented by LVN F
reflected the following: Resident observed going into another resident's room and placed his hands around
his neck. Staff immediately separated [Resident #6] and was re-directed. Record review of the facility's
Provider Investigation Report, completed by the DON on 07/03/25, reflected the following: The facility
initiated an investigation on 06/26/2025 after two residents were involved in an altercation. [Resident #6] is
a [AGE] year-old male who resides on the dementia unit. He was admitted on [DATE] with the diagnosis of
Alzheimer's, HLD, depression, anxiety, hearing loss, HTN, and TIA's. He can walk ad lib and is dependent
on staff for assistance with ADL's. He has a BIMS score of 0.[Resident #7] is a [AGE] year-old male who
resides on the dementia unit. He admitted on [DATE] with the diagnosis of dementia, dysphagia,
hypothyroidism, HLD, depression, HTN, DM, AFIB, CHF, COPD, cellulitis and anxiety. He uses a wheelchair
for mobility and is dependent on staff for ADL's. He has a BIMS score of 1.On 06/26/2025 both residents
were in the common area in front of the nurse's station. Both residents were calm and suddenly [Resident
#6] struck [Resident #7] on the left cheek. The residents were separated immediately and assessed by the
nurse.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675622
If continuation sheet
Page 4 of 8
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675622
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/10/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Cityview Nursing and Rehabilitation Center
5801 Bryant Irvin Rd
Fort Worth, TX 76132
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Some
[Resident #7] had a reddened area to the cheek, v/s 106/64,76,97.8,18. The reddened area dissipated
without bruising although there is discoloration to both cheeks that is permanent. [Resident #6] refused vital
signs at the time due to his agitation. There have been no further incidents between these two residents.
Neither resident could recall the incident when interviewed by the DON. There was no root cause identified
as the event was unprovoked.Both families were notified. [Psychological Services], MD, Regional support
team and HHSC were all notified. Both residents were seen by the Social [NAME] and [Psychiatric] N.P.
[Resident #6] continues to have behaviors during one-on-one observation and remains on one-on-one with
the facility seeking alternate placement. His medications were reviewed and adjusted without being
effective in modifying his behaviors. Incident reports were completed, skin assessments and pain
assessments were completed. Care plans were updated. Education was initiated on Abuse and Neglect
and managing difficult behaviors. After through [sic] investigation, the incident did occur but due to the
residents' lack of cognition, it was not an intentional act of abuse. Both residents have be monitored by
administrative staff frequently. [Resident #7] remains in the facility with no distress or concerns noted. We
are seeking a more appropriate placement for [Resident #6]. Record review of the facility's Provider
Investigation Report, completed by the DON on 07/09/25, reflected the following: The facility initiated an
investigation on 07/02/2025 after two residents were involved in an incident.[Resident #6] is a [AGE]
year-old male who resides on the dementia unit. He was admitted on [DATE] with the diagnosis of
Alzheimer's, HLD, depression, anxiety, hearing loss, HTN, and TIA's. He can walk ad lib and is dependent
on staff for assistance with ADL's. He has a BIMS score of o.[Resident #8] is an [AGE] year-old male who
resides on the dementia unit. He admitted on [DATE] with the diagnosis of dementia, dysphagia, CKD,
COPD, DM, dysphagia, depression, HTN, and behavior disturbance with dementia. He uses a wheelchair
for mobility and is dependent on staff for ADL's. He has a BIMS score of 01.On 07/02/2025 [Resident #6]
entered [Resident #8['s room and placed his hands around his neck. The CNA was directly behind him and
redirected him away from the resident immediately. [Resident #8[ was assessed and there was no redness,
irritation, or bruising noted. He denied feeling anything. There was no injury.[Resident #8] was interviewed
by Social Services and could not recall the incident. Neither resident could recall the incident when
interviewed by the DON.Both families were notified. The police, [Psychological Services], MD, Regional
support team and HHSC were all notified.Both residents were seen by the Social Services and [Resident
#6] continues to be seen by the [Psychiatric] N.P. [Resident #6] continued to have behaviors during
one-on-one observation and remained on one-on-one with the facility seeking alternate placement. His
medications were reviewed and adjusted without being effective in modifying his behaviors. He was sent to
[Hospital] on 07/06/2025 due to his agitation and aggression. He remains there currently.Incident reports
were completed, skin assessments and pain assessments were completed. Care plans were updated.
Education was initiated on Abuse and Neglect and managing difficult behaviors.Based on the investigation,
there is no evidence of abuse.Both residents have be monitored by administrative staff frequently. [Resident
#8[ remains in the facility with no distress or concerns noted. [Resident #6] is still at [Hospital], but we
continue to look for a more appropriate placement for him. 2. Record review of Resident #7's quarterly
MDS, dated [DATE], reflected the a [AGE] year-old male who was admitted to the facility on [DATE]. His
diagnoses included stroke, non-Alzheimer's dementia and depression. Resident #7's BIM's was a 1, which
indicated his cognition was severely impaired. The MDS further reflected Resident #7 used a wheelchair for
mobility. 3. Record review of Resident #8's significant change MDS, dated [DATE], reflected an [AGE]
year-old male who was admitted to the facility on [DATE]. His diagnoses included non-Alzheimer's
dementia, depression and vascular dementia, mild with
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675622
If continuation sheet
Page 5 of 8
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675622
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/10/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Cityview Nursing and Rehabilitation Center
5801 Bryant Irvin Rd
Fort Worth, TX 76132
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Some
other behavioral disturbance. The resident had a BIM's of 1, which indicated his cognition was severely
impaired. The MDS further reflected Resident #8 used a wheelchair for mobility. Observation and interview
on 07/10/25 at 9:39 AM revealed Resident #7 was in the secure unit television/dining room area across
from the nurses' station sitting in his wheelchair pleasantly talking to other residents. He was alert and
oriented and able to answer simple/basic questions. The resident was asked about the incident where he
was struck by Resident #6, but he was not able to recall the incident. Observation on 07/10/25 at 9:44 AM
revealed Resident #8 was in a high back wheelchair in the television/dining area. The resident was able to
answer simple basic questions but was not able to recall the incident between him and Resident #6.
Interview on 07/10/25 at 10:26 AM with LVN E revealed she was at the nurse's station getting a weight on
another resident and Resident #7 was sitting at the doorway of where the other resident's weight was being
obtained. At that time Resident #6 approached Resident #7 and both residents began to have a normal
conversation and there was not aggression when all of sudden Resident #6 struck Resident #7 on the
cheek with a closed fist and Resident #7 yelled out he hit me. Both residents were separated immediately,
and Resident #7 was assessed, and he denied any pain but his check was slightly reddened from where he
had been struck and the following day the redness was gone. LVN F said Resident #6 was admitted with
extreme behaviors and wandered in and out of other resident rooms and would become very physical
throwing things and trying to hit at staff as they redirected. LVN F stated Resident #6 was unpredictable and
at first the resident was easily redirected to his coloring books. LVN F further stated Resident #6 was put on
1:1 supervision due to his unpredictable physical behaviors but did not recall date. Interview on 07/10/25 at
10:37 AM with CNA G revealed she had just taken Resident #7 to the bathroom and pushed him into the
TV area and Resident #6 was standing in front of the nurse's station and both residents began to talk to
each other in a normal tone and then, suddenly, Resident #6 struck Resident #7 in the face with a closed
fist. CNA G said she immediately removed Resident #7 from the area and LVN F assisted in separating the
residents. CNA G said Resident #7 had some redness to his check where he was struck but said it had not
lasted very long. CNA G stated she believed Resident #6 was put on 1:1 after the incident and she
described Resident #6 as very unpredictable with his mood swings. They were told if they noticed Resident
#6 becoming upset, they were to remove the other residents away from him and let him calm down
because Resident #6 would become very physical when he was redirected. Interview on 07/10/25 with CNA
H revealed Resident #6 was very quiet but they had to pay very close attention to him because the resident
would quickly strike out at anyone that was around him including the staff who were watching him 1:1. CNA
H said Resident #6 would become very physical when they tried to redirect him, and the behavior would
come out of nowhere and described him as very unpredictable. Interview on 07/10/25 at 11:12 AM with
CNA I revealed Resident #6 appeared to be relaxed and then, all of a sudden, he would throw things
around his room and became physical with others. CNA I said the staff were instructed to keep other
residents away from Resident #6 and kept their distance until the resident calmed down. Interview on
07/10/25 at 1:40 PM with CNA J revealed the night of the incident with Resident #8, 07/02/25, Resident #6
had been out to the hospital and his family had taken him out AMA and took him back to the facility around
2:00 AM or 3:00 AM. She said Resident #6 was already on 1:1 supervision and when he arrived, he
appeared agitated and soon after the resident's family left. CNA J said Resident #6 left his room and he
was trying to go into other resident's rooms and she kept redirecting him out. During one of times, she was
redirecting the resident out of a room, as she was shutting the other resident's door, Resident #6
immediately ran into the room across the hall (Resident #8's room) and CNA J said she followed him and
before she could redirect him, Resident #6 was seen
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675622
If continuation sheet
Page 6 of 8
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675622
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/10/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Cityview Nursing and Rehabilitation Center
5801 Bryant Irvin Rd
Fort Worth, TX 76132
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Some
bending over Resident #8 and put his hands around his neck. CNA J said she immediately got to Resident
#6 before he could squeeze his neck and yelled for LVN F to assist. CNA J stated Resident #8 woke up at
that time and yelled at the staff to get Resident #6 out of his room. She said as they were trying to redirect
Resident #6, he kept trying to swing at them and they finally got the resident back to his room where he
finally laid down. CNA J further stated that was the first time she experienced Resident #6's aggression
during the night shift and the incident was all unprovoked. Attempts to interview LVN F on 07/10/25 were
unsuccessful. Interview on 07/16/25 at 10:53 AM with the ADON revealed she was told about the incidents
with Residents #6, #7, and #8. The ADON said Resident #6 was transferred from another facility and there
was no documentation of his aggressive behaviors but once he got to their facility, the resident was very
unpredictable with his physical behaviors. The ADON stated Resident #6 was put on 1:1 supervision after
the first incident with Resident #7 and never came off that supervision. Interview on 07/10/25 at 2:13 PM
with the DON revealed Resident #6 was admitted from another facility and they were not aware of any of
his physical behaviors, or he would never have been accepted. The DON said as soon as Resident #6 was
admitted he began to have aggressive behaviors, and they tried to adjust his medications and also tried
diversional activities, but nothing seemed to work. The resident was immediately put on 1:1 when he began
to show aggression towards staff. Resident #6 was on 1:1 supervision from 06/21/25 to 06/24/25 and had
been taken off for a while due to some decreasing behaviors and was put back on 1:1 after the incident with
Resident #7 on 06/26/25 and was on it until the remainder of his stay. The DON stated there was nothing
that triggered his behavior and it was difficult to tell when he was about to escalate and that was why they
decided to keep him on 1:1 until they could find alternate placement. The DON said the resident had been
sent to the hospital (07/01/25) after he became physically aggressive with the 1:1 sitter and he had fallen
back. The resident was sent to the hospital for an evaluation because he had fallen on his arm from his
physical behaviors and the Resident's Family had taken him out of the hospital AMA stating she had gotten
tired of waiting for Resident #6 to be seen. Finally Resident #6 was sent to the hospital again (07/06/25)
because she wanted them to do a psychological evaluation where he remained as they had Resident #6 on
a 4- point restraint due to his aggressive behaviors and would not be accepted back due to his aggressive
behaviors. Monitoring for compliance included the following: Observation on 07/10/25 of Resident #9, who
was on 1:1 supervision, revealed staff were providing the resident with 1:1 supervision. The resident was on
1:1 supervision due to behaviors exhibited towards staff and for exit-seeking. Record review of the
incident/accident log reflected there were no resident-to-resident incidents/altercations in the facility
following Resident #6's last incident on 07/02/25. Record review of in-services, dated 06/26/25 and
07/02/25, reflected staff were in-serviced on the types of abuse/neglect prior to the HHSC investigation.
The staff were also in-serviced on what to do when resident behaviors escalated, notify the abuse
prevention coordinator of the behaviors, and who to notify of any behavior/incidents. The staff were also
in-serviced on tips of dealing with aggressive behaviors in residents with dementia,. 81 staff members
participated in the in-service on 06/26/25 and 74 staff participated in the in-service on 07/02/25. The staff
were from various titles and shifts. Interview with staff on 07/10/25 from 10:26 AM to 3:52 PM from various
shifts (6:00 AM-2:00 PM; 2:00 PM-10:00 PM; and 10:00 PM-6:00 AM) included LVN E, LVN F, CNA G, CNA
H, CNA I, CNA J, CNA K, LVN L, CNA M, CNA N, LVN O, CNA P and the ADON. All the staff were able
identify the different types of abuse, identify when a resident was escalating, try to identify a trigger, use
gently tone or try to calm the resident, move them to a calm environment, shift their attention to a different
activity, remove themselves from the room or leave the resident for a while until they calm
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675622
If continuation sheet
Page 7 of 8
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675622
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/10/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Cityview Nursing and Rehabilitation Center
5801 Bryant Irvin Rd
Fort Worth, TX 76132
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Some
FORM CMS-2567 (02/99)
Previous Versions Obsolete
down and make sure other residents were safe from aggressive residents , and notify upper management if
a resident behavior escalated for further instruction. Observation of the residents on the secured unit on
07/10/25 from 9:39 AM to 11:24 PM revealed none displayed verbal or physical aggression towards other
residents. Facility staff on the secured unit were observed to provide adequate supervision, assistance, and
redirection as needed to meet the residents' needs. Interview on 07/10/25 at 2:13 PM with the DON
revealed they screened residents prior to admission, and they did not accept any residents with aggressive
behaviors. Record review of the facility's Abuse, Neglect, and Exploitation policy, implemented on 08/15/22,
reflected the following: PolicyIt is the policy of this facility to provide protections for the health, welfare and
rights of each resident by developing and implementing written policies and procedures and prohibit and
prevent abuse, neglect, exploitation and misappropriation of resident property. An IJ was identified on
07/10/25. The IJ began on 06/26/25 and was removed on 07/06/25. The facility took action to remove the IJ
before the abbreviated survey began. While the IJ was removed on 07/06/25, the facility remained out of
compliance with a scope of pattern and severity level of no actual harm with potential for more than minimal
harm.
Event ID:
Facility ID:
675622
If continuation sheet
Page 8 of 8