F 0583
Keep residents' personal and medical records private and confidential.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review, the facility failed to provide personal privacy of personal care for
1 of 3 residents (R#3), reviewed for privacy.
Residents Affected - Few
R#3's catheter bag containing urine did not have a privacy bag and was visible to staff, residents (R#5),
and visitors. R#5 was the roommate to R#1.
The deficiency could create psychosocial harm to residents with an indwelling catheter and deny the
residents privacy and dignity.
The findings included:
Record review of Resident #3's EMR and face sheet, dated 09/27/23, revealed an admission date of
08/02/20 with diagnoses that included: Hemiplegia (paralysis of one side of the body) and hemiparesis
(muscle weakness to one side of the body), traumatic brain injury, generalized anxiety disorder, and
epilepsy (seizure disorder).The resident was a female age [AGE]. The RP was listed as a family member.
Record review of R#3's MDS assessment dated [DATE] revealed a BIMS score of 10 (moderately impaired
in cognition). Bladder was listed as indwelling catheter.
Record review of R#3's physician orders dated 8/09/23 revealed: to drain and record urine output every
shift; and catheter care every shift [shifts were 6:00 AM-2:00 PM, 2:00 PM-10 PM, and 10:00 PM-6:00 AM]
Record review of R#3's TAR for the month of September 2023 revealed that every shift (day, evening, and
night) provided catheter care.
Record review of Resident #5's EMR and face sheet, dated 09/26/23, revealed an admission date of
08/21/21 with diagnoses that included: dementia, Parkinson's disease, and HTN (hyper tension). The
resident was a female age [AGE]. The RP was listed as a family member.
Record review of R#5's MDS dated 08/2023 revealed a BIMS score of 14 (no impairment of cognition).
Observation and interview on 09/26/23 at 2:30 PM , R #3 was in bed, alert and oriented; catheter present
without a privacy bag. Catheter was not covered; urine visible to roommate and outside the room; room
door was opened. Roommate (R#5) was present in the room. The Resident (R#3) stated, she had a Foley
indwelling catheter and wanted her room door open because she feared having a seizure. R#3
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
675678
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675678
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/27/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Care Choice of Boerne
200 E Ryan St
Boerne, TX 78006
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0583
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
added that she assumed that nursing staff provided privacy to the catheter bag when performing catheter
treatment. R#3 was not aware that the catheter bag had no privacy covering. R#3 stated she did not care
whether the bag was covered.
During an interview on 09/26/23 at 2:44 PM, revealed R#5 (roommate) was lying in bed; alert and oriented.
The resident stated she saw R#3's catheter bag not covered on 09/25/23, 9/26/23 and 9/27/23 and the
urine was visible. R#5 stated: It (urine) does not bother me but it should not be that way .
During an observation and interview on 09/26/23 at 2:50 PM, the DON verified that R#3's catheter bag did
not have a privacy bag and the urine was visible in the hallway outside the resident's room. The DON
stated: the shift change at 2:00 PM may have forgotten to cover the bag and it was a dignity issue for there
not to be a privacy bag for R3#'s catheter bag.
During an interview on 09/26/23 at 2:55 PM, CNA A measured the urine in R#3's catheter bag and the
urine measured at 75 ml. CNA A stated the bag had to be covered at all times because R#3 kept her door
opened. CNA A added, the exposure of urine to staff, residents, and visitor was a dignity issued that
needed to be avoided.
Record review of facility's Resident Rights policy , dated revised 2016 read, .rights include the resident's
right to privacy and confidentiality .
Record review of facility's Catheter Care, Urinary policy dated 2002 read, .Routine Perineal Hygiene .6.
Provide Privacy
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675678
If continuation sheet
Page 2 of 2