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Inspection visit

Inspection

CARE CHOICE OF BOERNECMS #6756781 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

This survey cited 1 deficiency. The full statement and the facility’s plan of correction follow, verbatim from the federal record.

F 0583 Keep residents' personal and medical records private and confidential. Level of Harm - Minimal harm or potential for actual harm **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to provide personal privacy of personal care for 1 of 3 residents (R#3), reviewed for privacy. Residents Affected - Few R#3's catheter bag containing urine did not have a privacy bag and was visible to staff, residents (R#5), and visitors. R#5 was the roommate to R#1. The deficiency could create psychosocial harm to residents with an indwelling catheter and deny the residents privacy and dignity. The findings included: Record review of Resident #3's EMR and face sheet, dated 09/27/23, revealed an admission date of 08/02/20 with diagnoses that included: Hemiplegia (paralysis of one side of the body) and hemiparesis (muscle weakness to one side of the body), traumatic brain injury, generalized anxiety disorder, and epilepsy (seizure disorder).The resident was a female age [AGE]. The RP was listed as a family member. Record review of R#3's MDS assessment dated [DATE] revealed a BIMS score of 10 (moderately impaired in cognition). Bladder was listed as indwelling catheter. Record review of R#3's physician orders dated 8/09/23 revealed: to drain and record urine output every shift; and catheter care every shift [shifts were 6:00 AM-2:00 PM, 2:00 PM-10 PM, and 10:00 PM-6:00 AM] Record review of R#3's TAR for the month of September 2023 revealed that every shift (day, evening, and night) provided catheter care. Record review of Resident #5's EMR and face sheet, dated 09/26/23, revealed an admission date of 08/21/21 with diagnoses that included: dementia, Parkinson's disease, and HTN (hyper tension). The resident was a female age [AGE]. The RP was listed as a family member. Record review of R#5's MDS dated 08/2023 revealed a BIMS score of 14 (no impairment of cognition). Observation and interview on 09/26/23 at 2:30 PM , R #3 was in bed, alert and oriented; catheter present without a privacy bag. Catheter was not covered; urine visible to roommate and outside the room; room door was opened. Roommate (R#5) was present in the room. The Resident (R#3) stated, she had a Foley indwelling catheter and wanted her room door open because she feared having a seizure. R#3 (continued on next page) Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 2 Event ID: 675678 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 675678 B. Wing A. Building (X3) DATE SURVEY COMPLETED 09/27/2023 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Care Choice of Boerne 200 E Ryan St Boerne, TX 78006 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0583 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few added that she assumed that nursing staff provided privacy to the catheter bag when performing catheter treatment. R#3 was not aware that the catheter bag had no privacy covering. R#3 stated she did not care whether the bag was covered. During an interview on 09/26/23 at 2:44 PM, revealed R#5 (roommate) was lying in bed; alert and oriented. The resident stated she saw R#3's catheter bag not covered on 09/25/23, 9/26/23 and 9/27/23 and the urine was visible. R#5 stated: It (urine) does not bother me but it should not be that way . During an observation and interview on 09/26/23 at 2:50 PM, the DON verified that R#3's catheter bag did not have a privacy bag and the urine was visible in the hallway outside the resident's room. The DON stated: the shift change at 2:00 PM may have forgotten to cover the bag and it was a dignity issue for there not to be a privacy bag for R3#'s catheter bag. During an interview on 09/26/23 at 2:55 PM, CNA A measured the urine in R#3's catheter bag and the urine measured at 75 ml. CNA A stated the bag had to be covered at all times because R#3 kept her door opened. CNA A added, the exposure of urine to staff, residents, and visitor was a dignity issued that needed to be avoided. Record review of facility's Resident Rights policy , dated revised 2016 read, .rights include the resident's right to privacy and confidentiality . Record review of facility's Catheter Care, Urinary policy dated 2002 read, .Routine Perineal Hygiene .6. Provide Privacy FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 675678 If continuation sheet Page 2 of 2

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Citations

1 citation recorded*CMS

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0583GeneralS&S Dpotential for harm

    F583 - Privacy and Confidentiality

    Keep residents' personal and medical records private and confidential.

FAQ · About this visit

Common questions about this visit

What happened during the September 27, 2023 survey of CARE CHOICE OF BOERNE?

This was a inspection survey of CARE CHOICE OF BOERNE on September 27, 2023. The surveyor cited 1 deficiency, recorded on the federal Form 2567 statement of deficiencies.

Were any deficiencies cited at CARE CHOICE OF BOERNE on September 27, 2023?

Yes, 1 deficiency was cited, each with a CMS Scope and Severity grade. The first was: "Keep residents' personal and medical records private and confidential."

What type of survey was this?

This was a inspection survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

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Next steps

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Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.