F 0558
Reasonably accommodate the needs and preferences of each resident.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observations, interviews, and record review, the facility failed to ensure the right to reside and receive
services in the facility with reasonable accommodation of resident needs and preferences for one of six
(Residents #3) reviewed for Reasonable Accommodation of Needs. The facility failed to provide a working
communication system, that was easily at reach, that would allow Resident #3 the ability to safely call for
staff for assistance. This failure could place residents at risk of not having a means of directly contacting
caregivers in an emergency or when they needed support for daily living. Findings include: Review of
Resident #3's Quarterly MDS assessment dated [DATE] reflected Resident #3 was a [AGE] year-old male
initially admitted to the facility on [DATE] and readmitted on [DATE] his diagnoses included hypertension
(elevated blood pressure), Alzheimer's disease (is a brain disorder that causes memory loss, thinking
problems, behavior changes, and brain cell death), muscle weakness, need for assistance with personal
care, and dementia (diseases that affect memory, thinking, and the ability to perform daily activities).
Resident#3 had a BIMS Score of 00, which indicated sever cognitive impairment. The MDS also reflected
Resident #3 was dependent on staff for ADLs, including bed to wheelchair transfers. Record review of
Resident #3's Care Plan dated 06/09/25, reflected the following: Focus: [Resident#1] is risk for falls related
to confusion, gait/balance problems, incontinence, poor communication/comprehension, unaware of safety
needs. Goal: [Resident#3] will be free of falls through the review date. Interventions: Anticipate and meet
the resident's needs. Be sure the resident's call light is within reach and encourage the resident to use it for
assistance as needed. An observation on 07/22/25 at 2:10 PM revealed Resident #3 was asleep in his bed.
Resident #3's call light cord was entangled around the head of the bed frame, with call button on the floor
and out of reach of the Resident. In an interview and observation on 07/22/25 at 2:16 PM CNA B entered
Resident#3 room, looked for the call light, and pulled the cord that was entangled by the head of bed frame,
and clipped the call light button to Resident#3 blanket. CNA B stated the call light should be within the
Resident reach and not in the floor. She further stated if there was an emergency, he would not be able to
call for help. In an interview on 07/22/25 at 2:45 PM the DON stated her expectation were, the call light to
always be within resident reach. She stated it was the responsibility of all the staff to make sure the call
light was accessible to the resident before leaving the room. The DON stated the risk to the resident would
be the inability to call for help, and it could lead to a fall. In an interview on 07/22/25 at 3:56 PM The
Administrator stated everyone in the facility should answers the call light. He stated the call light button is
supposed to always be within the resident reach. He stated If there was a delay in the response, the
resident could try to get up and had a fall. A record review of the facility's policy with revised date October
24, 2022, titled Communication-Call System revealed I. The Facility will provide a call system to enables
residents to alert the nursing staff from their beds and toilet/bathing facilities. Procedure II. Call cords will be
placed within the resident's reach in
Residents Affected - Few
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 4
Event ID:
675680
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675680
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/23/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Brentwood Place One
3505 S Buckner Blvd Bldg 2
Dallas, TX 75227
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0558
the resident's room.
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675680
If continuation sheet
Page 2 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675680
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/23/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Brentwood Place One
3505 S Buckner Blvd Bldg 2
Dallas, TX 75227
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0677
Provide care and assistance to perform activities of daily living for any resident who is unable.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observations, interviews, and record review the facility failed to provide the necessary services for residents
who were unable to carry out activities of daily living to maintain good grooming and personal hygiene for 2
residents (Resident #1 and #Resident #2) of 6 residents reviewed for ADLs. The facility failed to ensure: 1.
Resident #1 had her fingernails cleaned and trimmed on 07/22/25.2. Resident #2 had her fingernails
cleaned and trimmed on 07/22/25.These failures could place residents who were dependent on staff for
ADL care at risk for loss of dignity, risk for infections, and a de Findings included: 1. Record review of
Resident #1's Quarterly MDS assessment dated [DATE] reflected Resident #1 was a [AGE] year-old female
initially admitted to the facility on [DATE]and readmitted on [DATE] her diagnoses included hypertension
(elevated blood pressure), diabetes mellitus (elevated blood sugar), muscle weakness, need for assistance
with personal care, and dementia (diseases that affect memory, thinking, and the ability to perform daily
activities). Resident #1's had a BIMS score of 6, which indicated severe cognitive impairment. The MDS
assessment indicated Resident #1 required maximum assistance with personal hygiene. Record review of
Resident #1's Care Plan dated 05/15/25, reflected the following: Focus: [Resident#1] has an ADL selfcare
performance deficit related to Dementia and muscle weakness. Goal: [Resident#1] will maintain current
level of function . Personal hygiene. Interventions: Personal hygiene.the Resident requires
substantial/maximal assistance (X1) staff participation with personal hygiene . In an observation and
interview on 07/22/25 at 10:22 AM revealed Resident #1 was laying in her bed. Resident#1 nails on both
hands were approximately 0.4cm in length extending from the tip of her fingers, and jagged. The nails were
discolored tan with black matter underneath. Resident #1 stated she would like her fingernails trimmed and
cleaned. In an interview on 07/22/25 at 10:25 AM CNA A looked at Resident#1 fingernails and stated she
would clean and trim them today after Resident#1 shower. CNA A stated that both CNAs and Nurses were
responsible for nailcare. She said that if Resident has diabetes, then nurses trim their fingernails. She
stated that if nails were long and dirty, residents may be at risk of infection. 2. Record review of Resident
#2's Quarterly MDS assessment dated [DATE] reflected Resident #2 was [AGE] year-old female with initial
admission date to facility on 11/16/2017. Resident #2 had diagnoses of Hypertension (elevated blood
pressure), and dementia (diseases that affect memory, thinking, and the ability to perform daily activities).
Resident #2 had BIMS score of 7 which indicated severe cognitive impairment. Resident #1 needed
maximum assistance for personal hygiene. Record review of Resident #2's Comprehensive Care Plan
revised on 07/16/25 reflected, Focus: [ Resident #2] has an ADL Self Care, Performance Deficit related to
Confusion, fatigue, Impaired balance, limited mobility. Goal: [Resident #2] will maintain current level of
function in Bed Mobility, Transfers, Eating, Dressing, Toilet Use and Personal Hygiene through the review
date. Intervention: PERSONAL HYGIENE/ORAL CARE: the resident requires extensive assistance (times
one) staff participation with personal hygiene . In an observation and attempted interview on 07/22/25 at
11:02 AM revealed Resident #2 was up in her wheelchair in the dining room. The Resident's nails on both
hands were approximately 0.4cm in length extending from the tip of her fingers. The nails were discolored
tan and had brown colored residue underneath. Resident #2 was not able to participate in interview and
just kept looking at her fingernails. In an interview and observation on 07/22/25 at 11:06 AM RN C stated
that both nurses and CNAs were responsible for doing nail care for the residents. She stated that fingernails
should be trimmed and cleaned on shower days and as needed. She stated that Resident #2 had dirty,
untrimmed nails and they will provide nail care to the Resident after lunch. She stated that dirty nails could
lead to risk in infections. In an Interview on
Residents Affected - Few
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675680
If continuation sheet
Page 3 of 4
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675680
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/23/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Brentwood Place One
3505 S Buckner Blvd Bldg 2
Dallas, TX 75227
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0677
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
07/22/25 at 2:45 PM, the DON stated nail care should be completed as needed and every time aides wash
the residents' hands. The DON stated nails should be observed daily. The DON stated nurses were
responsible for trimming the nails of residents who were diabetic, and CNAs could trim other residents'
nails. The DON stated she expected CNAs to offer to cut and clean nails if they were long and dirty. The
DON stated the ADON, and the DON would do the routine rounds to monitor. The DON stated residents
having long and dirty could be an infection control issue. Record review of the facility policy titled, Grooming
Care of the Fingernails and Toenails undated reflected, Nail care is given to clean and keep the nails
trimmed . Fingernail are trimmed by Certified Nursing Assistants except for residents with the following
condition A. Diabetes or circulatory impairment of the hands, B. Ingrown, infected, or painful nails .
Event ID:
Facility ID:
675680
If continuation sheet
Page 4 of 4