Skip to main content

Inspection visit

Health inspection

Cross Timbers Rehabilitation and Healthcare CenterCMS #6757032 citations on this visit
2 citations recorded

Inspector’s narrative

What the inspector wrote

This survey cited 2 deficiencies. The full statement and the facility’s plan of correction follow, verbatim from the federal record.

F 0761 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Based on observation and interview the facility failed to ensure drugs and biological's used in the facility were labeled in accordance with currently accepted professional principles, and included the appropriate accessory and cautionary instructions, and the expiration date when applicable and the facility failed to ensure, in accordance with State and Federal laws, all drugs were stored in locked compartments under proper temperature controls, and permitted only authorized personnel to have access to the keys for 1 of 4 medication carts (#1 ) reviewed for medication storage. 1. The facility failed to ensure the medication cart #1 was secured and unable to be accessed by unauthorized personnel and residents. These failures could place residents at risk for not receiving drugs and biological's as needed and a drug diversion. An observation on 07/13/23 at 10:00 a.m. a medication cart was observed on the west front side of the facility nursing station. The cart was facing the nursing station and pushed up close to the counter. The cart was unattended, accessible to resident, visitors and employees walking nearby. There were 2 residents ambulating pass the medication cart in their wheelchairs. Surveyor moved cart and observed the lock pulled out. The medication drawer was opened and contained several resident's blister medication packets. RN-G continued to review documents behind the nursing station and his head and back were turned away from the medication cart. At 10:03 a.m. Surveyor gained RN-G's attention and asked for him to approach the unattended medication cart. In an interview on 07/13/23 10:13 a.m. RN-G was observed working behind the nursing station working. The cart was unlocked and turned facing nursing station counter. He said the medication cart was working and needed repaired, and in the meantime was turning the cart toward the counter. He said he was waiting for the lock to be repaired. He turned the medication cart with the drawer and lock turned back to the counter. He said when he locks the cart it was difficult to open, He said that leaving the medication cart unlocked was not safe and could lead to resident accessing and harm. In an interview on 7/13/23 at 10:05 a.m. with the DON stated that the cart would be repaired today. She said that she would put the medication cart in the locked medication storage room. She said medication carts should be always supervised when unlocked to prevent others from accessing medication. She has notified maintenance to come and repair the lock. In an interview on 7/13/23 at 10:07 a.m. Administrator stated that it was his expectations was for the cart to be locked when unattended. He said that in the event the medication lock jams again, (continued on next page) Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation. LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE TITLE (X6) DATE FORM CMS-2567 (02/99) Previous Versions Obsolete Facility ID: If continuation sheet Page 1 of 3 Event ID: 675703 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 675703 B. Wing A. Building (X3) DATE SURVEY COMPLETED 07/13/2023 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Cross Timbers Rehabilitation and Healthcare Center 3315 Cross Timbers Rd Flower Mound, TX 75028 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0761 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few staff are expected to remove the cart from the floor. Failing to lock medications carts could lead to resident, visitors or other staff accessing, that could lead to potential harm or medications being stolen. Review of facility procedures titled Storage of medications and dated April 2019 reflected Drugs and biological's used in the facility are stored in locked compartments .Compartments (including, but not limited to drawers, cabinets, rooms, refrigerators, carts, and boxes) containing drugs and biological's are locked when not in use. Unlocked medication carts are not left unattended. Record review of facility in-service with RN-G dated 07/13/23 revealed no time. Subject: medication/TX carts must be locked when not in use. The RN was able to demonstrate how to lock the cart and ensure the medications were secured. The in services 'one on one Inservice was signed by RN and the DON. A review of medication cart repair and function was video was provided on 07/14/23 at 4:37 pm of the medication cart being repaired and operating functionally with the key by the ADON. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 675703 If continuation sheet Page 2 of 3 Printed: 05/15/2026 Form Approved OMB No. 0938-0391 Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION (X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER: (X2) MULTIPLE CONSTRUCTION 675703 B. Wing A. Building (X3) DATE SURVEY COMPLETED 07/13/2023 NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE Cross Timbers Rehabilitation and Healthcare Center 3315 Cross Timbers Rd Flower Mound, TX 75028 For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0908 Keep all essential equipment working safely. Level of Harm - Minimal harm or potential for actual harm Based on observation, and interview the facility failed to maintain essential patient care equipment in safe operating condition for the facility's only medication carts for 1 of 4 carts (medicataion cart #1) reviewed for essential equipment. Residents Affected - Few 1.The facility failed to restore and repair the lock on medication cart #1 prior to storing medications and assigning on the hall. These failures could place residents who were cognitively impaired or independently ambulating, as well as staff and visitors at risk of missed medications, overdose, or diversion of drugs. Findings included: An observation on 07/13/23 at 10:00 a.m. revealed a medication cart was observed on the west front side of the facility's nursing station. Further observation determined that the lock did not work and locking would prevent access to medication In an interview on 07/13/23 10:13 a.m. RN-G stated that the cart was not locking and needed to be repaired. He said when he locked the cart it was difficult to open. He said that all equipment issues should be reported to the DON who would notify maintenance. RN-G said that the cart contained medications for daily administration and controlled medications in a locked box inside the cart. The controlled substance and biological box in the second drawer were observed locked. RN=G said he had notified the DON and the lock was jamming upon arrival to his shift this morning at 6a.m. In an interview on 7/13/23 at 10:05 a.m. the DON stated the cart would be repaired today and maintenance had been notified. She said that she was aware that the cart was not working. she said she would remove the cart from the floor until repaired. In an observation on 07/12/23 at 10:08 am the DON and RN-G moved the medication cart to the medication locked room. In an interview on 7/13/23 at 10:07 a.m. the Administrator stated it was his expectations the DON or maintenance would be notified of equipment that was not working properly and be removed from the floor until repaired, replaced, or restored. The policy for repairs were not requested or reviewed. In an interview with the administrator on 07/12/23 the stated that the maintenance director was not available for interview. In an interview with the administrator on 07/12/23 he stated the ADON that repaired the lock was not working and was asked to call for interview as he was preparing to leave the country. FORM CMS-2567 (02/99) Previous Versions Obsolete Event ID: Facility ID: 675703 If continuation sheet Page 3 of 3

Reading this as a family member? Your long-term care ombudsman is a free advocate for residents and families.

Back to top

Citations

2 citations recorded*CMS

What do CMS severity letters mean?

Serious (G-L). Actual harm to a resident, or immediate jeopardy. Codes G through I indicate actual harm; J through L indicate immediate jeopardy to resident health or safety.

General (A-F). No actual harm found, or harm that is minimal. The facility must still submit a Plan of Correction. Most CMS citations land here.

Each letter combines severity with scope: how many residents the deficiency affected.

  • 0908GeneralS&S Dpotential for harm

    F908 - Maintain all mechanical, electrical, and patient care equipment in safe

    Keep all essential equipment working safely.

  • 0761GeneralS&S Dpotential for harm

    F761 - Labeling of Drugs and Biologicals

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

FAQ · About this visit

Common questions about this visit

What happened during the July 13, 2023 survey of Cross Timbers Rehabilitation and Healthcare Center?

This was a inspection survey of Cross Timbers Rehabilitation and Healthcare Center on July 13, 2023. The surveyor cited 2 deficiencies, recorded on the federal Form 2567 statement of deficiencies.

Were any deficiencies cited at Cross Timbers Rehabilitation and Healthcare Center on July 13, 2023?

Yes, 2 deficiencies were cited, each with a CMS Scope and Severity grade. The first was: "Keep all essential equipment working safely."

What type of survey was this?

This was a inspection survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

Share this reportEmail

Next steps

Concerned about a resident’s care?Find your local ombudsman through the Eldercare Locatoror file a complaint with your state survey agency.

Researching this visit professionally?Book a 15-minute calland we will walk through what we have on file.

Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.