F 0761
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted
professional principles; and all drugs and biologicals must be stored in locked compartments, separately
locked, compartments for controlled drugs.
Based on observation and interview the facility failed to ensure drugs and biological's used in the facility
were labeled in accordance with currently accepted professional principles, and included the appropriate
accessory and cautionary instructions, and the expiration date when applicable and the facility failed to
ensure, in accordance with State and Federal laws, all drugs were stored in locked compartments under
proper temperature controls, and permitted only authorized personnel to have access to the keys for 1 of 4
medication carts (#1 ) reviewed for medication storage.
1. The facility failed to ensure the medication cart #1 was secured and unable to be accessed by
unauthorized personnel and residents.
These failures could place residents at risk for not receiving drugs and biological's as needed and a drug
diversion.
An observation on 07/13/23 at 10:00 a.m. a medication cart was observed on the west front side of the
facility nursing station. The cart was facing the nursing station and pushed up close to the counter. The cart
was unattended, accessible to resident, visitors and employees walking nearby. There were 2 residents
ambulating pass the medication cart in their wheelchairs. Surveyor moved cart and observed the lock
pulled out. The medication drawer was opened and contained several resident's blister medication packets.
RN-G continued to review documents behind the nursing station and his head and back were turned away
from the medication cart. At 10:03 a.m. Surveyor gained RN-G's attention and asked for him to approach
the unattended medication cart.
In an interview on 07/13/23 10:13 a.m. RN-G was observed working behind the nursing station working.
The cart was unlocked and turned facing nursing station counter. He said the medication cart was working
and needed repaired, and in the meantime was turning the cart toward the counter. He said he was waiting
for the lock to be repaired. He turned the medication cart with the drawer and lock turned back to the
counter. He said when he locks the cart it was difficult to open, He said that leaving the medication cart
unlocked was not safe and could lead to resident accessing and harm.
In an interview on 7/13/23 at 10:05 a.m. with the DON stated that the cart would be repaired today. She
said that she would put the medication cart in the locked medication storage room. She said medication
carts should be always supervised when unlocked to prevent others from accessing medication. She has
notified maintenance to come and repair the lock.
In an interview on 7/13/23 at 10:07 a.m. Administrator stated that it was his expectations was for the cart to
be locked when unattended. He said that in the event the medication lock jams again,
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 3
Event ID:
675703
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675703
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/13/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Cross Timbers Rehabilitation and Healthcare Center
3315 Cross Timbers Rd
Flower Mound, TX 75028
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0761
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
staff are expected to remove the cart from the floor. Failing to lock medications carts could lead to resident,
visitors or other staff accessing, that could lead to potential harm or medications being stolen.
Review of facility procedures titled Storage of medications and dated April 2019 reflected Drugs and
biological's used in the facility are stored in locked compartments .Compartments (including, but not limited
to drawers, cabinets, rooms, refrigerators, carts, and boxes) containing drugs and biological's are locked
when not in use. Unlocked medication carts are not left unattended.
Record review of facility in-service with RN-G dated 07/13/23 revealed no time. Subject: medication/TX
carts must be locked when not in use. The RN was able to demonstrate how to lock the cart and ensure the
medications were secured. The in services 'one on one Inservice was signed by RN and the DON.
A review of medication cart repair and function was video was provided on 07/14/23 at 4:37 pm of the
medication cart being repaired and operating functionally with the key by the ADON.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675703
If continuation sheet
Page 2 of 3
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675703
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
07/13/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Cross Timbers Rehabilitation and Healthcare Center
3315 Cross Timbers Rd
Flower Mound, TX 75028
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0908
Keep all essential equipment working safely.
Level of Harm - Minimal harm
or potential for actual harm
Based on observation, and interview the facility failed to maintain essential patient care equipment in safe
operating condition for the facility's only medication carts for 1 of 4 carts (medicataion cart #1) reviewed for
essential equipment.
Residents Affected - Few
1.The facility failed to restore and repair the lock on medication cart #1 prior to storing medications and
assigning on the hall.
These failures could place residents who were cognitively impaired or independently ambulating, as well as
staff and visitors at risk of missed medications, overdose, or diversion of drugs.
Findings included:
An observation on 07/13/23 at 10:00 a.m. revealed a medication cart was observed on the west front side
of the facility's nursing station. Further observation determined that the lock did not work and locking would
prevent access to medication
In an interview on 07/13/23 10:13 a.m. RN-G stated that the cart was not locking and needed to be
repaired. He said when he locked the cart it was difficult to open. He said that all equipment issues should
be reported to the DON who would notify maintenance. RN-G said that the cart contained medications for
daily administration and controlled medications in a locked box inside the cart. The controlled substance
and biological box in the second drawer were observed locked. RN=G said he had notified the DON and the
lock was jamming upon arrival to his shift this morning at 6a.m.
In an interview on 7/13/23 at 10:05 a.m. the DON stated the cart would be repaired today and maintenance
had been notified. She said that she was aware that the cart was not working. she said she would remove
the cart from the floor until repaired.
In an observation on 07/12/23 at 10:08 am the DON and RN-G moved the medication cart to the
medication locked room.
In an interview on 7/13/23 at 10:07 a.m. the Administrator stated it was his expectations the DON or
maintenance would be notified of equipment that was not working properly and be removed from the floor
until repaired, replaced, or restored.
The policy for repairs were not requested or reviewed.
In an interview with the administrator on 07/12/23 the stated that the maintenance director was not
available for interview.
In an interview with the administrator on 07/12/23 he stated the ADON that repaired the lock was not
working and was asked to call for interview as he was preparing to leave the country.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675703
If continuation sheet
Page 3 of 3