F 0600
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment,
and neglect by anybody.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review, the facility failed to ensure residents were free from abuse for 1 of
3 residents (Resident #1) reviewed for abuse.
The facility failed to prevent CNA A, on 9/04/24, from abusing Resident #1 when she purposefully tossed
water on her.
The noncompliance was identified as PNC. The noncompliance began on 09/04/24 and ended on 09/04/24.
The facility had corrected the noncompliance before the survey began.
The failure could place residents at risk for emotional distress, fear, decreased quality of life and further
abuse.
Findings included:
Review of the face sheet for Resident #1 reflected she was admitted to the facility on [DATE] with diagnoses
of schizoaffective disorder (mental illness), need for assistive personal care, lack of coordination and
communication deficient (unable to communicate).
Review of a Significant Change MDS Assessment for Resident #1 dated 7/4/24 indicated a BIMS score of 2
reflecting severe cognitive impairment. Resident #1 had physical behavioral symptoms directed toward
others daily such as hitting, kicking, pushing, scratching, grabbing almost daily.
Review of the Care Plan for Resident #1 with revisions dated 9/12/24 reflected focus of Resident #1 was at
risk for psychosocial well-being related to incident with caregiver.
Review of Nurses notes from 9/04/24 until this investigation indicated no changes in the actions, demeanor,
or behaviors for Resident #1.
During an interview on 09/25/24 at 9:45 am the DON said she received a call from Witness B needing to
speak with her as soon as possible. Witness B came to her office and reported while Resident #1 was
sitting at the dining table in the locked unit, CNA A walked by Resident #1 and tossed about a ½ cup
of water from a Styrofoam cup onto the blanket Resident #1 was wrapped up in with some water splashing
on her face. The DON asked when this occurred, she said it occurred right before CNA A left for the day, at
12:45pm to 1:00pm. The DON said she immediately went to the locked unit to perform a head-to-toe
assessment on Resident #1. The DON said Witness B had already cleaned the water from Resident #1
when she arrived and was providing care to another resident. The DON said Witness C
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 3
Event ID:
675729
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675729
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/25/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Stonecreek Nursing & Rehabilitation
451 S El Camino Crossing
San Augustine, TX 75972
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
gave her statement regarding CNA A purposefully tossing water on Resident #1. The DON then reported
the incident to the Administrator who is the Abuse Coordinator. The DON said she immediately completed
head to toe assessments on the residents in the locked unit. She said that psychosocial assessments were
completed as well that afternoon.
During an interview on 9/25/24 at 10:00 am the Administrator stated Witness B and Witness C had
confirmed CNA A had tossed water on Resident #1 on 9/04/24 at approximately 12:45 pm. The
Administrator stated she was notified by the DON after Witness A and Witness B had reported the incident
to the DON when she arrived back from lunch on 9/04/24 at 1:00pm to 1:15 pm. the facility investigation
confirmed abuse and CNA A was suspended by phone, since she had left for the day immediately after the
incident. The Administrator said Resident #1's representative and medical doctor were notified of the
incident immediately. The Administrator stated ongoing assessments had confirmed Resident #1 had no
negative outcome from the incident and was unable to determine if Resident #1 was aware that the incident
had occurred. The Administrator said in-services were conducted on ANE, Dignity and dementia care on
9/04/24.
During a phone interview on 9/25/24 at 11:58 am CNA A said she was terminated from employment at the
facility after the incident on 09/04/24. CNA A said that Resident #1 was at the dining room table in the
locked unit. CNA A said Resident #1 had grabbed her arm as she was walking by, and she unintentionally
spilled the water on herself and the resident. CNA A said that she was not assigned care of Resident #1
due to the resident was difficult and Resident #1 preferred to be assigned ADLs by another CNA working at
the facility. CNA A said she had been educated on ANE numerous times and she knew better than to
mistreat any resident. She said she felt the witnesses did not see the whole incident as Witness B was
standing behind her and Witness C was standing at the exit door.
During an observation and interview on 9/25/24 at 12:15 pm, Witness B revealed Resident #1 was sitting at
the dining table in the locked unit with a blanket wrapped around her with just her face in view. Witness B
said that was how she was covered on 9/4/24 when CNA A intentionally tossed ½ cup of water from
white foam cup onto the front of her blanket with some water getting on her face. Resident #1 looked up
and smiled when her name was called. Resident #1 was unable to answer any questions about the incident
involving CNA A.
On 9/25/24 at 10:05 am 11:18 am and 1:00 PM three attempts were made to interview Witness C but the
attempts were unsuccessful. Unable to leave a message.
Record review of the facility investigation reflected the incident was reported on 9/04/24 and occurred on
the afternoon of 9/04/24 as reported during interview with the DON and Administrator.
Record review of a witness statement dated 09/04/24 signed by Witness B indicated Witness B had walked
back onto the secured unit to clean the dining room. The statement reflected Witness B had just entered the
dining room when CNA A was walking towards the exit door to the outside area holding a cup in her hand.
As she was walking by Resident # 1, she gestured as if she was throwing the cup towards her and tossed
water all over the resident and kept walking towards the door. Witness B documented that they reported
what they saw to the DON.
Record review of a witness statement dated 09/04/24 signed by Witness C indicated Witness C was
standing at the smoking area door facing inside the dining room when she saw CNA A walk by Resident #1
and tossed water on her. Witness C immediately went to check on the resident and clean her up.
Afterwards she called the DON to have her come to the unit.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675729
If continuation sheet
Page 2 of 3
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
675729
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
09/25/2024
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Stonecreek Nursing & Rehabilitation
451 S El Camino Crossing
San Augustine, TX 75972
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Record review of CNA A's Termination Statement dated 09/04/24 revealed CNA A was suspended per
phone call on 09/04/24 and terminated on 09/04/24.
Record review of the facility policy titled Dignity with revision date 2/2021 . indicated: Each resident shall be
cared for in a manner that promotes and enhances his or her sense of well-being, level of satisfaction with
life, and feelings of self-worth and self-esteem.
Record review of the Facility Policy titled Abuse Neglect dated 3/29/2018 indicated .the resident has a right
to be free from abuse, neglect and misappropriation. ''Abuse is define as the willful infliction of injury,
unreasonable confinement, intimidation, or punishment with resulting physical harm, pain or mental
anguish. Abuse also includes the deprivation by an individual, including a caretaker, of goods or services
that are necessary to attain or maintain physical, mental, and psychosocial well-being. Instances of abuse
of all residents, irrespective of any mental or physical condition, cause physical harm, pain or mental
anguish. It includes verbal abuse, sexual abuse, physical abuse, and mental abuse including abuse
facilitated or enabled through the use of technology.
Review of Abuse, Neglect and Exploitation In-service dated 09/04/24 revealed staff were in-serviced on
abuse, neglect and exploitation, dementia care and dignity.
Review of CNA A's employee record reflected she was hired 4/13/2023 and background checks were
completed. Her last abuse prevention training was done 5/08/24 and there were no disciplinary actions.
During an observation on 09/25/2024 at 9:35 AM revealed staff interacting at the facility respectfully with
residents.
During an interview on 09/25/2024 at 1:35 PM Resident #2 stated he thought the staff were competent and
felt safe at the facility. He denied any abuse.
During an interview on 09/25/2024 at 1:45 PM Resident #3 stated she felt safe and had no concerns for
abuse or neglect.
During interviews with staff present on morning and evening shifts 09/25/24 from 10:00 am until 3:15 pm,
the staff were able to identify the abuse coordinator was the Administrator. The staff said that they would
report any abuse immediately and had been trained on dignity and dementia care.
During an interview on 09/25/2024 at 11:00 AM Witness B stated she was educated regarding the facility
abuse and neglect policy and would notify their abuse coordinator, the Administrator. If she did not feel the
situation was addressed by the abuse coordinator, she would notify HHSC.
Review of Satisfaction Rounds by the Administrator dated 09/04/2024 revealed the DON completed
satisfaction rounds with all residents with no additional concerns revealed.
Review of Resident #1's Care plan dated 06/25/2024 revealed Resident #1's care plan was updated for
recent trauma related to abuse for incident involving CNA A.
The noncompliance was identified as PNC. The noncompliance began on 09/04/24 and ended on 09/04/24.
The facility had corrected the noncompliance before the survey began.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
675729
If continuation sheet
Page 3 of 3